Candlewood Suites Deer Park by IHG

Hotels
•
Candlewood Suites
8.7 (51 reviews)
1300 East Boulevard , Deer Park , US

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Free laundry
Cons:
Water leaking into carpet
Awful stale smell in room
Patched ceiling / room condition issues
Hair found in sink
Loud neighboring room / noise
Front desk response insufficient ('I'm sorry')
Could not sleep

Categories

Cleanliness
7
Negative: water leaking onto the floor and into the carpet on first room; hair found in the sink; stale/awful smell in the next room—cleanliness issues impacted comfort.
Service
7.7
Negative: front desk was made aware of incidents but response was only 'I'm sorry' with no satisfactory remediation.
Location
10
Standard quality for this hotel tier
Room Quality
7.7
Negative: moved rooms due to leak; replacement room had an awful stale smell and patched ceiling—room condition was below expectations.
Amenities
10
Positive: free laundry available (only clear positive mentioned).
Value for Money
10
Standard quality for this hotel tier
Food and Beverage
10
Standard quality for this hotel tier
Overall Experience
7.2
Negative overall: multiple room issues, poor cleanliness and insufficient front desk resolution led to a sleepless, unsatisfactory stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-08 19:23

Property Description

Welcome to Candlewood Suites Deer Park!

Convenient Amenities: Enjoy our free movie library and Wi-Fi access in every room. Stay in and cook with fully equipped kitchens and cable TV.

Relax and Recharge: Take a dip in our seasonal outdoor pool or break a sweat in the fitness centre. Our 24-hour front desk and business centre are here to assist you.

Comfort at Its Best: Rest easy in our air-conditioned rooms with kitchen amenities, work desk, and cozy seating area. Need a snack? Visit Candlewood Cupboard open 24/7.

Experience comfort and convenience at Candlewood Suites Deer Park. Book now for a memorable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HOU

Location

Guest Reviews

8.7
Based on 51 reviews
Cleanliness: 7
Service: 7.7
Location: 10
Room Quality: 7.7
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 7.2
M
Mike • family_with_children • us
8
2026-06-30 • via Nuitee
S
Sonia • solo_traveller • us
3
Wouldn’t recommend if you want to be completely comfortable
Pros:

The only positive thing was the laundry was free!

Cons:

Upon checking into the first room I was put in, I noticed it had water leaking on the floor and it got into the carpet. I immediately went down to the front desk. Then I was moved to another room on the first floor and soon as I entered it smelled awful. It smelled stale like. It was just awful. Something must had happened to the ceiling because it was patched up. There was hair in the sink. The room next to me was loud. It was just terrible. I didn’t sleep at all. The front desk were made aware about both incidents and all I got was “I’m sorry”!

2026-06-15 • via Nuitee
M
Mandy • solo_traveller • us
5
2026-04-27 • via Nuitee
D
Derrick • solo_traveller • us
10
2026-03-21 • via Nuitee
B
Bryan • couple • us
8
2026-03-19 • via Nuitee
S
Sonnier • solo_traveller • us
7
Good place to stay in Deer Park, especially if you’re working there.
Pros:

The room was very comfortable. Bed was comfortable, lighting was good, it had a freezer in the room, they had USB ports in the room, and the shower got hot. Also, the food/drinks they had available to purchase were fairly priced.

Cons:

No smart TV in the room. Also, there was a weird smell in the hall of the first floor.

2026-02-12 • via Nuitee
J
jacqueline • couple • us
10
We have stayed at this location over 10 times so it has to be a 10 out of 10 we keep going back
Pros:

Staff, clean, and safe

Cons:

I had no complaints

2025-08-18 • via Nuitee
C
Connie • family_with_children • us
6
2025-08-15 • via Nuitee
J
James • family_with_children • us
10
2025-08-09 • via Nuitee
C
carrie • couple • us
10
Comfortable stay in nice area!
Pros:

The bed was comfy. Pool was clean. AC worked well. So nice having the washing/ drying of clothes available.

Cons:

We liked it all.

2025-07-17 • via Nuitee
E
Erika • solo traveller • us
10
Exceptional
2025-05-28 • via Nuitee
V
Verified traveler
6
Candlewood needs an update & thorough cleaning
Pros:

Bathroom floor dirty. Kitchen floor sticky.
A few roaches in kitchen area.

2025-04-18 • via Nuitee
K
Kayla • family with young children • us
3
Poor
Pros:

I had originally booked joining rooms and when I got there they told me they didnt have that accommodation. When we got to the rooms, they smelled of mold and mildew. When we wanted to use the pool we were told the towels had to be given back to the front desk...so basically go in the pool, get wet, and then give the towel back and go walking to your room soaking wet. The area was gross with the industrial factories that it made us feel sick. I will not being going back to this area and not this hotel.

2025-04-05 • via Nuitee
K
Kendal • young couple • us
10
Exceptional
2025-03-30 • via Nuitee
J
Justin • solo traveller • us
9
Superb
2025-03-15 • via Nuitee
M
Mary • young couple • us
3
Last stay
Pros:

The location was good and the staff was very nice.

Cons:

There was a roach crawling in the toaster, the cable was out most of the day, and the smoke alarm kept going off in the middle of the night.

2025-02-16 • via Nuitee
E
Erin • review category business travellers • us
9
Superb
2025-02-06 • via Nuitee
E
ERICA • family
10
Pros:

Great overall!

2025-01-27 • via Nuitee
V
Verified traveler
8
Pros:

Mattress soft. A/C has trouble keeping room cool. They supply 2 spoons and 1 was missing.

2024-12-31 • via Nuitee
W
Wendy • family with young children • us
10
Holiday haven
Pros:

All great. Great location. Terrific and friendly staff. Nice to be able to have my dog with me.

Cons:

All good. I never have any issues.

2024-12-26 • via Nuitee