Hampton Inn & Suites Savannah/Midtown

Hotels
•
Hampton Inn
8.4 (718 reviews)
20 Johnston Street , Savannah , us

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean and comfortable
Staff kind and helpful
Good amenities
Cons:
Unfriendly staff
Unclean areas
Location issues
Food quality concerns

Categories

Cleanliness
7.98
Several reviews mentioned cleanliness issues, including unclean bathrooms and dirty areas.
Service
8.95
Service was generally positive, with some positive mentions of staff being kind and helpful.
Location
7.99
Location received mixed feedback, with mentions of being out of the way and not close to attractions.
Room Quality
8.44
Rooms were described as comfortable and clean, though some had specific issues like faulty amenities.
Amenities
9.47
Many positive mentions of amenities like the gym, pool, and breakfast.
Value for Money
7.43
Comments indicated that guests felt the price did not match the quality of service experienced.
Food and Beverage
7.98
Breakfast was mentioned, but some guests had negative comments regarding food quality.
Overall Experience
8.95
Overall sentiment was predominantly positive, despite some issues noted in reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:11

Property Description

Luxurious Amenities

Experience comfort and convenience at Hampton Inn & Suites Savannah/Midtown. Indulge in our indoor pool, fitness center, and spacious rooms with premium entertainment options.

Suite Perks

Unwind in style in our suites featuring cozy sofa beds, perfect for relaxation after a day of exploring Savannah. Enjoy complimentary Wi-Fi, coffee facilities, and modern amenities for a memorable stay.

Prime Location

Located near top attractions like Savannah Historic District and Savannah History Museum, our hotel is the ideal choice for travelers seeking both leisure and adventure.

Book now for an unforgettable stay at Hampton Inn & Suites Savannah/Midtown!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAV

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 7 per day.

Location

Guest Reviews

8.4
Based on 718 reviews
Cleanliness: 7.98
Service: 8.95
Location: 7.99
Room Quality: 8.44
Amenities: 9.47
Value for Money: 7.43
Food and Beverage: 7.98
Overall Experience: 8.95
K
Kesha • couple • us
9
It was nice and clean
Pros:

It was very clean

Cons:

Had to exchange washcloths to receive clean ones

2026-06-25 • via Nuitee
R
Riddick • couple • us
7
2026-06-25 • via Nuitee
R
Richard • couple • us
9
2026-06-24 • via Nuitee
C
Charles • couple • us
10
2026-06-23 • via Nuitee
K
Kelly • family_with_children • us
10
2026-06-22 • via Nuitee
L
Lisa • couple • us
8
Pros:

Cleanliness and location

Cons:

Parking

2026-06-20 • via Nuitee
V
Voyage10651676182 • Business
2
Bad customer service
Pros:

As someone who travels often and stays at many hotels, I’ve never endured the level of customer service that I have at the Savannah Midtown Hampton. I called to ask a general question, and the front desk agent was rude, condescending, and unhelpful, to the point that I canceled my reservation. I called another hotel, the Hilton in the area, with the same question, and the customer service experience was night and day. Needless to say, I paid more money for reservations just for a better customer service experience. I will not recommend this hotel solely based on a phone interaction. Please, management, address your customer service at this hotel, or you will lose a lot of money in the near future.

2026-06-10 • via Tripadvisor
E
Ellen • couple • us
5
2026-06-09 • via Nuitee
P
Paul • couple • il
7
we enjoyed our stay
Pros:

Upgrade to suite. Good facilities in room

Cons:

swimming pool out of action. Breakfast only average

2026-06-04 • via Nuitee
M
Melissa • couple • us
8
2026-05-29 • via Nuitee
W
William • couple • us
7
2026-05-26 • via Nuitee
C
Caleb • solo_traveller • us
10
Excellent location and value.
Pros:

From the staff to the location, it was excellent!

Cons:

There was nothing not to like.

2026-05-25 • via Nuitee
J
Jiangyue • couple • us
9
2026-05-22 • via Nuitee
K
Kenneth • solo_traveller • us
9
2026-05-20 • via Nuitee
L
Lynn • couple • us
7
Pros:

Room was updated and very clean. Bed was very comfortable. Everything was great.

2026-05-19 • via Nuitee
R
Rockland • couple • us
10
2026-05-19 • via Nuitee
A
Abbie • family_with_children • us
8
The staff wasn’t very friendly at all. Rooms were super clean
Pros:

It was under construction. They were painting and we didn’t know but it was still super clean

2026-05-17 • via Nuitee
Y
Yetmwork • couple • us
9
2026-05-12 • via Nuitee
M
Michael • solo_traveller • us
6
Pricy for such meager accommodations.
Pros:

Clean and updated

Cons:

Paid additional for parking? Thats ridiculous. The bed was hard and the room was hot. Breakfast was not good at all.

2026-05-10 • via Nuitee
S
Sheila • family_with_children • us
9
Pros:

Selection of menu was great. Different items each day. Staff in cafe were exception. Also a very kind staff/man helped us with our luggage during departure. Rooms were comfortable.

Cons:

The refrigerator in my room did not work. Maintenance staff came and just noted it was not plugged in. He plugged it in and we later noticed that it was still not working. Took 2 days to get a new one. Our food had to be thrown out. No offer for assistance. It was finally replaced. Staff left dirty rags from work in the middle of room floor.

Called number to reserve rooms due to emergency situation that brought us to Savannah. Direct call rates were double the amount of third party booking. The hotel was not close to capacity. Highly disappointed that Hilton properties would quote such extreme rates at midnight.

2026-05-02 • via Nuitee