Hampton Inn & Suites Bay City

Hotels
Hampton Inn
8.7 (199 reviews)
4617 7th Street , Bay City , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Convenient location
Cons:
Unusable pool
Inadequate breakfast
Cleanliness issues

Categories

Cleanliness
8.01
Some issues noted with cleanliness, including a dirty spot in the hall and a green pool.
Service
9.48
Staff were friendly and helpful, though some reviews indicated professionalism could improve.
Location
9.52
Conveniently located for visitors, especially for family gatherings.
Room Quality
8.97
Rooms noted as nice and clean in several reviews.
Amenities
7.5
Pool was reported as unusable and lacked adequate breakfast supplies.
Value for Money
8.96
Overall, value seems aligned with expectations for hotel service.
Food and Beverage
8.01
Breakfast was mentioned as inadequate with frequent shortages.
Overall Experience
9.18
Despite some issues, many guests expressed enjoyment of their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:22

Property Description

Welcome to Hampton Inn & Suites Bay City!

Convenient Location: Situated near the Matagorda County Birding Nature Center, our hotel provides easy access to local attractions.

Comfortable Accommodations: Enjoy modern amenities in our guest rooms including flat-screen LCD TVs, work desks, coffee makers, microwaves, and mini-refrigerators.

Relaxing Facilities: Unwind in our outdoor pool, stay active in the fitness room, and take advantage of on-site laundry facilities during your stay.

Book now to experience the perfect blend of comfort and convenience at Hampton Inn & Suites Bay City!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note that carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IAH

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.7
Based on 199 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.52
Room Quality: 8.97
Amenities: 7.5
Value for Money: 8.96
Food and Beverage: 8.01
Overall Experience: 9.18
W
Wayno71 solo_traveller us
10
2026-09-01 via Nuitee
D
Danielle couple us
10
Pros:

Quite and great location.

Cons:

N/A

2026-08-17 via Nuitee
D
Dayanne family_with_children us
1
Horrible estancia cero ambiente familiar estaban unos borrachos ruidoso en el área de la alberca
Pros:

El cuarto súper limpio

Cons:

La alberca estaba sucia y con basura además de tener a un perro nadando en ella

2026-07-07 via Nuitee
M
Monica couple us
5
Pros:

Front desk staff was pleasant & efficient.

Cons:

The air conditioner was leaking, carpet was soaking wet.
Housecleaning knocked multiple times, way before our checkout time, very disturbing. First knock started around 9am-ish. Not acceptable.
Other than that our stay was what it needed to be, kept us off the road late at night.

2026-06-29 via Nuitee
D
David family_with_children us
9
2026-05-26 via Nuitee
M
Mary solo_traveller us
10
Perfect stay.
Pros:

Great location. Area was well lit. Great selection of breakfast. Love the big spacious rooms. Excellent customer service from the staff.

2026-05-25 via Nuitee
M
Mijares couple us
9
2026-03-01 via Nuitee
C
cornelio family_with_children us
9
2026-01-19 via Nuitee
D
Dieter solo_traveller at
8
2026-01-11 via Nuitee
S
Symone couple us
1
2025-12-15 via Nuitee
E
Elizabeth family_with_children us
10
Pros:

Friendly staff

2025-12-08 via Nuitee
C
Chirag family_with_children us
10
2025-11-29 via Nuitee
B
Bonimba extended_group it
10
2025-11-28 via Nuitee
J
Jose Salvador couple us
10
2025-11-19 via Nuitee
J
Jana couple us
8
2025-10-15 via Nuitee
A
Alejandro family_with_children us
10
Pros:

Good

2025-10-03 via Nuitee
A
Alejandro family_with_children us
10
Pros:

El cuarto

Cons:

Había un perro ladrando en una habitación

2025-10-03 via Nuitee
M
Mark solo_traveller us
10
2025-09-30 via Nuitee
S
Sandra
6
Pros:

1st Room: TV broken; 2nd Room: AC broken; 3rd Room: No soap to wash hands, no shower gel, no conditioner, shower door slides completely open during shower, spider webs & bugs behind door. Notified manager Heidi next morning. Heidi assured me that head of hospitality would take care of issues & Heidi says she would comp points. After room was cleaned, the spider web & bugs remained, as did the overflowing trash, and there was still no soap at the sink. The trash was emptied the next day & soap was placed at sink. A large roach was near the AC & remained there even after the room was cleaned. At check out, the spider web, bugs, & roach were still there. The night clerk was clueless, nice but clueless. Ice machine was broken on 4th floor. The maintenance guy had quit. All questions answered by night clerk was "I don't know". I have not received any points as promised by Heidi.

2025-09-29 via Nuitee
K
Kristin
10
Pros:

I always enjoy my stay! The hotel is always clean, and that is what brings me back.

2025-09-21 via Nuitee