Hampton Inn & Suites Bay City

Hotels
•
Hampton Inn
8.3 (86 reviews)
4617 7th Street , Bay City , US
+1 979-245-7100

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
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Review Highlights

Pros:
Great location / area well lit
Quiet
Front desk pleasant and efficient
Room described as very clean
Big, spacious rooms
Great selection of breakfast
Excellent customer service
Cons:
Pool reported dirty with trash and a dog
Noisy/drunk guests in pool area
Air conditioner leaking; carpet soaking wet
Housekeeping knocked repeatedly and too early

Categories

Cleanliness
7.2
Mixed: room described as 'súper limpio' in one review but pool reported dirty with trash and a dog, plus an AC leak left carpet soaking — overall below-average cleanliness in some areas.
Service
9.4
Positive: front desk described as pleasant and efficient and staff received praise for excellent customer service; only complaint was early/disturbing housekeeping knocks.
Location
9.6
Strongly positive: multiple mentions of 'great location', area well lit and quiet — location is a clear strength.
Room Quality
7.8
Generally good: rooms noted as big and spacious and one review called the room very clean, but issues with an air conditioner leak and wet carpet lowered the score slightly.
Amenities
6.8
Mixed/negative: breakfast selection praised, but pool reported dirty with trash and a dog swimming in it — significant amenity concern.
Value for Money
8.3
Standard quality for this hotel tier
Food and Beverage
9.3
Positive: 'great selection of breakfast' cited; F&B perceived as a strong point.
Overall Experience
8
Mixed overall: some guests reported a 'perfect stay' and satisfactory overnight rest, while others reported a noisy pool area and cleanliness/maintenance issues — net slightly above average.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:24

Property Description

Welcome to Hampton Inn & Suites Bay City!

Convenient Location: Situated near the Matagorda County Birding Nature Center, our hotel provides easy access to local attractions.

Comfortable Accommodations: Enjoy modern amenities in our guest rooms including flat-screen LCD TVs, work desks, coffee makers, microwaves, and mini-refrigerators.

Relaxing Facilities: Unwind in our outdoor pool, stay active in the fitness room, and take advantage of on-site laundry facilities during your stay.

Book now to experience the perfect blend of comfort and convenience at Hampton Inn & Suites Bay City!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note that carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IAH

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.3
Based on 86 reviews
Cleanliness: 7.2
Service: 9.4
Location: 9.6
Room Quality: 7.8
Amenities: 6.8
Value for Money: 8.3
Food and Beverage: 9.3
Overall Experience: 8
W
Wayno71 • solo_traveller • us
10
2026-09-01 • via Nuitee
D
Danielle • couple • us
10
Pros:

Quite and great location.

Cons:

N/A

2026-08-17 • via Nuitee
D
Dayanne • family_with_children • us
1
Horrible estancia cero ambiente familiar estaban unos borrachos ruidoso en el área de la alberca
Pros:

El cuarto súper limpio

Cons:

La alberca estaba sucia y con basura además de tener a un perro nadando en ella

2026-07-07 • via Nuitee
M
Monica • couple • us
5
Pros:

Front desk staff was pleasant & efficient.

Cons:

The air conditioner was leaking, carpet was soaking wet.
Housecleaning knocked multiple times, way before our checkout time, very disturbing. First knock started around 9am-ish. Not acceptable.
Other than that our stay was what it needed to be, kept us off the road late at night.

2026-06-29 • via Nuitee
D
David • family_with_children • us
9
2026-05-26 • via Nuitee
M
Mary • solo_traveller • us
10
Perfect stay.
Pros:

Great location. Area was well lit. Great selection of breakfast. Love the big spacious rooms. Excellent customer service from the staff.

2026-05-25 • via Nuitee
M
Mijares • couple • us
9
2026-03-01 • via Nuitee
C
cornelio • family_with_children • us
9
2026-01-19 • via Nuitee
D
Dieter • solo_traveller • at
8
2026-01-11 • via Nuitee
S
Symone • couple • us
1
2025-12-15 • via Nuitee
E
Elizabeth • family_with_children • us
10
Pros:

Friendly staff

2025-12-08 • via Nuitee
C
Chirag • family_with_children • us
10
2025-11-29 • via Nuitee
B
Bonimba • extended_group • it
10
2025-11-28 • via Nuitee
J
Jose Salvador • couple • us
10
2025-11-19 • via Nuitee
J
Jana • couple • us
8
2025-10-15 • via Nuitee
A
Alejandro • family_with_children • us
10
Pros:

Good

2025-10-03 • via Nuitee
A
Alejandro • family_with_children • us
10
Pros:

El cuarto

Cons:

Había un perro ladrando en una habitación

2025-10-03 • via Nuitee
M
Mark • solo_traveller • us
10
2025-09-30 • via Nuitee
S
Sandra
6
Pros:

1st Room: TV broken; 2nd Room: AC broken; 3rd Room: No soap to wash hands, no shower gel, no conditioner, shower door slides completely open during shower, spider webs & bugs behind door. Notified manager Heidi next morning. Heidi assured me that head of hospitality would take care of issues & Heidi says she would comp points. After room was cleaned, the spider web & bugs remained, as did the overflowing trash, and there was still no soap at the sink. The trash was emptied the next day & soap was placed at sink. A large roach was near the AC & remained there even after the room was cleaned. At check out, the spider web, bugs, & roach were still there. The night clerk was clueless, nice but clueless. Ice machine was broken on 4th floor. The maintenance guy had quit. All questions answered by night clerk was "I don't know". I have not received any points as promised by Heidi.

2025-09-29 • via Nuitee
K
Kristin
10
Pros:

I always enjoy my stay! The hotel is always clean, and that is what brings me back.

2025-09-21 • via Nuitee