Hampton Inn & Suites Bay City

Hotels
•
Hampton Inn
8.7 (194 reviews)
4617 7th Street , Bay City , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Convenient location
Cons:
Unusable pool
Inadequate breakfast
Cleanliness issues

Categories

Cleanliness
8.01
Some issues noted with cleanliness, including a dirty spot in the hall and a green pool.
Service
9.48
Staff were friendly and helpful, though some reviews indicated professionalism could improve.
Location
9.52
Conveniently located for visitors, especially for family gatherings.
Room Quality
8.97
Rooms noted as nice and clean in several reviews.
Amenities
7.5
Pool was reported as unusable and lacked adequate breakfast supplies.
Value for Money
8.96
Overall, value seems aligned with expectations for hotel service.
Food and Beverage
8.01
Breakfast was mentioned as inadequate with frequent shortages.
Overall Experience
9.18
Despite some issues, many guests expressed enjoyment of their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:22

Property Description

Welcome to Hampton Inn & Suites Bay City!

Convenient Location: Situated near the Matagorda County Birding Nature Center, our hotel provides easy access to local attractions.

Comfortable Accommodations: Enjoy modern amenities in our guest rooms including flat-screen LCD TVs, work desks, coffee makers, microwaves, and mini-refrigerators.

Relaxing Facilities: Unwind in our outdoor pool, stay active in the fitness room, and take advantage of on-site laundry facilities during your stay.

Book now to experience the perfect blend of comfort and convenience at Hampton Inn & Suites Bay City!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note that carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IAH

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.7
Based on 194 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.52
Room Quality: 8.97
Amenities: 7.5
Value for Money: 8.96
Food and Beverage: 8.01
Overall Experience: 9.18
M
Mijares • couple • us
9
2026-03-01 • via Nuitee
C
cornelio • family_with_children • us
9
2026-01-19 • via Nuitee
D
Dieter • solo_traveller • at
8
2026-01-11 • via Nuitee
S
Symone • couple • us
1
2025-12-15 • via Nuitee
E
Elizabeth • family_with_children • us
10
Pros:

Friendly staff

2025-12-08 • via Nuitee
C
Chirag • family_with_children • us
10
2025-11-29 • via Nuitee
B
Bonimba • extended_group • it
10
2025-11-28 • via Nuitee
J
Jose Salvador • couple • us
10
2025-11-19 • via Nuitee
J
Jana • couple • us
8
2025-10-15 • via Nuitee
A
Alejandro • family_with_children • us
10
Pros:

Good

2025-10-03 • via Nuitee
A
Alejandro • family_with_children • us
10
Pros:

El cuarto

Cons:

Había un perro ladrando en una habitación

2025-10-03 • via Nuitee
M
Mark • solo_traveller • us
10
2025-09-30 • via Nuitee
S
Sandra
6
Pros:

1st Room: TV broken; 2nd Room: AC broken; 3rd Room: No soap to wash hands, no shower gel, no conditioner, shower door slides completely open during shower, spider webs & bugs behind door. Notified manager Heidi next morning. Heidi assured me that head of hospitality would take care of issues & Heidi says she would comp points. After room was cleaned, the spider web & bugs remained, as did the overflowing trash, and there was still no soap at the sink. The trash was emptied the next day & soap was placed at sink. A large roach was near the AC & remained there even after the room was cleaned. At check out, the spider web, bugs, & roach were still there. The night clerk was clueless, nice but clueless. Ice machine was broken on 4th floor. The maintenance guy had quit. All questions answered by night clerk was "I don't know". I have not received any points as promised by Heidi.

2025-09-29 • via Nuitee
K
Kristin
10
Pros:

I always enjoy my stay! The hotel is always clean, and that is what brings me back.

2025-09-21 • via Nuitee
M
Martha • family
10
Pros:

Service was great, check in was fast. Room was nice and clean . Overall great.

2025-09-14 • via Nuitee
S
Sheila • family_with_children • us
7
Pros:

We visit here from time to time so we can be with family. This hotel is clean and conveniently located for us.

Cons:

The staff have no knowledge of how to receive guests. i.e. Hello. Welcome. We're happy that you chose to stay with us.
They were not unkind, just no hospitable.

2025-09-02 • via Nuitee
R
Rose • family_with_children
10
Pros:

The room was very clean ,staff friendly and helpful....breakfast was ok but always running out of food and milk

2025-09-01 • via Nuitee
J
Joyce
10
Pros:

Love the customer service at the front desk, I had a problem with my room and the girl that worked the morning shift was so very helpful in making me comfortable.

2025-08-25 • via Nuitee
D
Davina • family
10
Pros:

We were in town for a funeral and we were well taken care of and they were so kind.

2025-08-20 • via Nuitee
F
federico
4
Awful customer service
Pros:

Pool was not working
Asked for extended check out and they said was not available

2025-07-25 • via Nuitee