Wyndham Puerto Varas Pettra

Hotels
Wyndham Hotels & Resorts
9.2 (2043 reviews)
Imperial 0561 , Puerto Varas , cl

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
See all facilities

Review Highlights

Pros:
Attentive staff
Beautiful location
Spacious rooms
Good food
Cons:
Cleanliness issues
Need for room upgrades
Breakfast variety may be lacking

Categories

Cleanliness
8.25
Some reviewers mentioned a lack of cleanliness and maintenance.
Service
9.99
Many comments highlighted attentive and friendly staff.
Location
9.76
Several reviews praised the excellent location and beautiful views.
Room Quality
8.71
Some comments indicated room improvements are needed, but generally spacious.
Amenities
9.24
Facilities were appreciated, though some equipment and maintenance issues noted.
Value for Money
8.7
There were mixed sentiments about the breakfast value compared to hotel quality.
Food and Beverage
9.25
Breakfast and restaurant quality received positive mentions.
Overall Experience
9.72
Overall, guests had a delightful experience with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:11

Property Description

Panoramic Views and Luxury Accommodation
Hotel Cumbres Puerto Varas offers a stunning panoramic view of Llanquihue Lake and volcanoes Osorno and Calbuco. The spacious rooms with balconies provide the perfect vantage point to take in the breathtaking scenery.

Relaxation and Wellness Amenities
Guests can unwind in the hot tub overlooking the lake, indulge in a sauna session, or pamper themselves with facial treatments and massages at the on-site spa. The modern gym is also available for those looking to stay active during their stay.

Culinary Delights and Entertainment
Indulge in a variety of international dishes at Cumbres del Lago restaurant, sip on cocktails at Bar Araucaria, or enjoy light meals at Hora del Té. With free parking and proximity to local attractions, including Lago Llanquihue and the casino, Hotel Cumbres Puerto Varas offers the perfect blend of luxury and convenience.

To book your stay at Hotel Cumbres Puerto Varas and experience luxury in the heart of Puerto Varas, visit our website now!

Important information:

LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid seperately.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for US$60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 2043 reviews
Cleanliness: 8.25
Service: 9.99
Location: 9.76
Room Quality: 8.71
Amenities: 9.24
Value for Money: 8.7
Food and Beverage: 9.25
Overall Experience: 9.72
G
Guillermo solo_traveller ar
10
Pros:

La atención en recepción a la llegada no recuerdo el nombre del señor.

Cons:

No tenían robes y chancletas de mi tamaño. Soy XXL

2026-05-15 via Nuitee
S
Susana Haydee couple pe
10
2026-05-13 via Nuitee
A
Alvaro Sotomayor couple cl
10
2026-05-12 via Nuitee
A
Andrés solo_traveller uy
10
2026-05-11 via Nuitee
M
macias hernandez family_with_children cl
10
Excelente ambiente para descansar
Pros:

La cordialidad del personal, vista, la limpieza de las instalaciones

2026-05-11 via Nuitee
N
Nathalie family_with_children cl
10
Puerto Varas 5 estrellas
Pros:

Ubicación perfecta, silenciosa y la vista insuperable. La habitación muy cómoda y calentita.
Desayuno delicioso!

Cons:

nada

2026-05-11 via Nuitee
S
Silvestre solo_traveller ar
10
2026-05-10 via Nuitee
B
Bas couple ar
9
Excelente
Pros:

Desayuno: muy bueno. De todo. Muy generoso.
Ubicación: Tremenda, frente al lago y al volcán Osorno.
Restaurante: cenamos dos veces. Muy sabrosos los platos y excelente la atención de los mozos.

Cons:

No nos gusto que el baño no tuviera bidet. Argentinos y uruguayos, usamos mucho el bidet para higienizarnos. Sabemos que en Europa se usa poco o no se usa, pero deben tener en cuenta la cultura de los americanos también.

2026-05-08 via Nuitee
J
jessica nadyne solo_traveller br
1
2026-05-07 via Nuitee
B
Bernardo couple cl
10
Excelente
Pros:

El Desayuno lo mejor, el personal todo excelente, los chicos garzones excelente trabajo, instalaciones excelentes servicio excelente todo

2026-05-07 via Nuitee
R
Riccardo solo_traveller es
9
2026-05-07 via Nuitee
J
Juan Muguel couple ar
10
2026-05-06 via Nuitee
P
Patricio couple us
10
Excelente fin de semana
Pros:

Excelente el hotel pero lo que más valoro es la amabilidad y la excelente atención del personal.

2026-05-05 via Nuitee
M
Maquea solo_traveller br
10
Pros:

A recepção de check in, as instalações e o café da manhã estava muito bom.

Cons:

A recepcionista do check out não informou corretamente as instruções de pagamento, nos fez realizar um pagamento com imposto, sendo que a reserva estava no meu nome (Brasil). Infelizmente nos decepciono e nos fez gastar um dinheiro sem programação por falta de explicação do pagamento já realizado.

2026-05-05 via Nuitee
M
Miguel couple ar
8
muy bien, y está en el lejano sur de Chile.
Pros:

muy linda vista sobre los suntuosos volcanes. muy cerca del centro de la ciudad

Cons:

Falta un poco de calor de hogar a los salones y bares. Es demasiado impersonal., daria para una vuelta de tuerca

2026-05-05 via Nuitee
E
Eymy solo_traveller cl
9
Excelente estancia ! Amabilidad del personal increíble!!
Pros:

Comodidad de las instalaciones, se modernizaron bastante, eso sí un día estuvimos en espera para una mesa del desayuno, tienen que ampliar ese este espacio!!

Cons:

Deben cambiar las toallas diarias si o si aunque como huéspedes no las dejemos en el suelo!
Todo lo demás perfecto!!

2026-05-04 via Nuitee
A
Altair family_with_children br
9
Pros:

Localização, limpeza conforto, atendimento.

Cons:

Café da manhã fraco. Omelete ruim com muito leite ou creme, suco de laranja de caixinha gosto ruim, não tinha croissant, queijo só prato.
A internet muito ruim também, vai a todo instante!

2026-05-04 via Nuitee
O
osorio solo_traveller cl
9
Ruido en habitación por gimasio
Pros:

Me gustó la calidez de las personas, limpieza y comodities

Cons:

Sobre la habitación 618 se escuchaba el ruido de las personas que usaban el gimnasio o cuando hacía el aseo. En las mañana era muy molesto y no te permite descansar.

2026-05-04 via Nuitee
M
María Pía solo_traveller cl
8
Buen hotel, piezas cómodas, buena ubicación, lindas vistas, pero comparándolo con lo que era antes de ser adquirido por
Pros:

Me gusta la ubicación, pieza, vista, comodidad y grato ambiente

Cons:

Esta vez no salía agua suficientemente caliente al ducharse en la mañana. Extrañe el cantante en el living durante la noche, no me gusto la iluminación poco acogedora que ahora hay el living y la falta de una chimenea real. El living estaba antes mejor decorado. También el desayuno ya no tiene esa variedad que había antes en el Cumbres

2026-05-04 via Nuitee
H
Horacio solo_traveller cl
6
Lugar tranquilo, agradable, poco promocional de comidas, solitario
Pros:

desayuno frutas bien, postres bien, calientes solo huevos revueltos

Cons:

Dicen que estan llenos pero no se ve gente
vidrios de ventanas sucios

2026-05-03 via Nuitee