Wyndham Puerto Varas Pettra

Hotels
Wyndham Hotels & Resorts
9.2 (2065 reviews)
Imperial 0561 , Puerto Varas , cl

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
See all facilities

Review Highlights

Pros:
Attentive staff
Beautiful location
Spacious rooms
Good food
Cons:
Cleanliness issues
Need for room upgrades
Breakfast variety may be lacking

Categories

Cleanliness
8.25
Some reviewers mentioned a lack of cleanliness and maintenance.
Service
9.99
Many comments highlighted attentive and friendly staff.
Location
9.76
Several reviews praised the excellent location and beautiful views.
Room Quality
8.71
Some comments indicated room improvements are needed, but generally spacious.
Amenities
9.24
Facilities were appreciated, though some equipment and maintenance issues noted.
Value for Money
8.7
There were mixed sentiments about the breakfast value compared to hotel quality.
Food and Beverage
9.25
Breakfast and restaurant quality received positive mentions.
Overall Experience
9.72
Overall, guests had a delightful experience with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:11

Property Description

Panoramic Views and Luxury Accommodation
Hotel Cumbres Puerto Varas offers a stunning panoramic view of Llanquihue Lake and volcanoes Osorno and Calbuco. The spacious rooms with balconies provide the perfect vantage point to take in the breathtaking scenery.

Relaxation and Wellness Amenities
Guests can unwind in the hot tub overlooking the lake, indulge in a sauna session, or pamper themselves with facial treatments and massages at the on-site spa. The modern gym is also available for those looking to stay active during their stay.

Culinary Delights and Entertainment
Indulge in a variety of international dishes at Cumbres del Lago restaurant, sip on cocktails at Bar Araucaria, or enjoy light meals at Hora del Té. With free parking and proximity to local attractions, including Lago Llanquihue and the casino, Hotel Cumbres Puerto Varas offers the perfect blend of luxury and convenience.

To book your stay at Hotel Cumbres Puerto Varas and experience luxury in the heart of Puerto Varas, visit our website now!

Important information:

LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid seperately.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for US$60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 2065 reviews
Cleanliness: 8.25
Service: 9.99
Location: 9.76
Room Quality: 8.71
Amenities: 9.24
Value for Money: 8.7
Food and Beverage: 9.25
Overall Experience: 9.72
A
ANDRES SVEN couple cl
10
Maravillosa
Pros:

Tranquilo, bien ubicado. Con aire de sur. Salones grandes. Pieza cómoda.

Cons:

El clóset es algo pequeño y anticuado para la categoría del hotel. El desayuno bastante simple.

2026-06-05 via Nuitee
S
sandra elizabeth extended_group cl
8
2026-06-04 via Nuitee
E
Eduardo family_with_children cl
10
Pros:

La ubicacion, el hotel, la vista, la atención.
Con mi marido vamos 2 o 3 veces al año, me encanta ir!!!
La atención por parte de casi todo el personal
Cocktelería muy buena y ricas cosas para acompañar el aperitivo.

Cons:

Una señora nos atendió el sábado por la tarde noche, muy seria, no atenta, por no decir que caía en la mala educación...una lástima, me nos mal que se fue y así cuando quisimos algo mas del bar, nos atendió un joven, muy atento y simpático.
El desayuno no estuvo tan rico como en septiembre, se acababan los huevos revueltos y no se repusieron el domingo, faltó un poco de variedad en cosas dulces y no repetirse lo mismo los tres días

2026-06-03 via Nuitee
M
maria elena couple cl
10
Días de relajo en un hotel de primera
Pros:

Todo, nos gustó todo de este bello hotel, vista espectacular, ambiente acogedor , habitaciones amplias y limpias , siempre nos tenían café y té de cortesía , cambio de toallas a diario, el personal muy atento , el desayuno excelente todo muy grato , volveremos sin duda alguna

Cons:

Nada

2026-06-01 via Nuitee
R
Ramon couple cl
8
Muy agradable, pero por el valor del hotel se caen en cosas torpes
Pros:

La atencion del hotel, EXCELENTE!!. La vista y ubicacion

Cons:

Colchon y Cama. El cochon muy blando, Despertaba con dolor de espalda, ademas se veia el BoxSpring, no tenia el faldon para tapar la parte baja de la cama, esteticamente no estaba correcto

2026-06-01 via Nuitee
N
Nadine solo_traveller ch
9
Very good. Looking forward to coming back 😊.
Pros:

Good location. The view on the lake and volcanoes. Very friendly and supportive staff, especially at the reception. Spacious and very clean rooms.

Cons:

Bed was a bit too hard for me but we found a solution.

2026-05-31 via Nuitee
E
eduardo couple cl
10
2026-05-31 via Nuitee
D
daniel family_with_children cl
10
8/10
Pros:

Las instalaciones

Cons:

El desayuno me decepcionó un poco hace 1 año estaba mucho mejor

2026-05-30 via Nuitee
F
Francisco family_with_children cl
10
2026-05-28 via Nuitee
B
Benjamin solo_traveller cl
8
2026-05-28 via Nuitee
F
Francisco family_with_children cl
10
2026-05-28 via Nuitee
R
RICARDO couple br
10
Excelente escolha! Recomendo.
Pros:

Hotel muito confortável e limpo!
Funcionários prestativos e simpáticos
Garagem excelente.
Ótima localização.

Cons:

Nada a reclamar.

2026-05-28 via Nuitee
R
Renata solo_traveller br
7
Razoável
Pros:

A limpeza do quarto foi impecável.

Cons:

O café da manhã não tinha reposição de alguns itens as 09h da manhã. Para um hotel de 5 estrelas achei ruim.

2026-05-28 via Nuitee
R
Roxana family_with_children cl
9
Pros:

Muy buena ubicación, el personal muy amable y el hotel maravilloso

Cons:

Las camas demasiado pequeñas, no había opción de camas doble en las habitaciones con dos camas

2026-05-27 via Nuitee
I
Ivan couple us
3
Desilusiona precio/calidad
Pros:

Buena ubicación, hotel bonito

Cons:

Mal aprovechado lo bien ubicado y lo lindo, mala experiencia, piscina hermosa, pero con agua fría, se ofrece estacionamiento, pero no hay suficientes y personal envía a estacionar a la calle con actitud desafiante “hay 90 piezas, no puede haber estacionamiento para todos”, desayuno con poca variedad y muy pequeño espacio para la cantidad de personas

2026-05-25 via Nuitee
J
Juan Jose couple cl
10
Excelente hotel.
Pros:

Habitaciones muy cómodas y excelente ubicación. Desayuno muy completo y personal súper cordial.

Cons:

Cenamos una noche en el restaurant del hotel y creo que la comida, aunque no era mala, pudo ser mejor para los precios que cobran.

2026-05-25 via Nuitee
C
Conca72 solo_traveller cl
10
Un clásico de Puerto Varas
Pros:

Hotel muy clásico, lindo, elegante , buen funcionamiento, rico desayuno.

Cons:

Si hay algo que podría sugerir sería actualizar la decoración de las piezas y sacar la alfombra ya que es cada vez menos higiénico.

2026-05-25 via Nuitee
S
Silvana extended_group uy
9
Pros:

Habitaciones cómodas, espaciosas
Rico desayuno
Personal muy amable

Cons:

La piscina podría estar un poco más caliente

2026-05-21 via Nuitee
L
Laura extended_group ar
9
2026-05-20 via Nuitee
C
CRISTINA N couple ar
8
2026-05-19 via Nuitee