The Orchid Hotel

Hotels
8.4 (3505 reviews)
34 Gervis Road , Bournemouth , gb

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Family rooms
Safety deposit box
Fax/photocopying
Soundproof rooms
Non-smoking throughout
Board games/puzzles
Allergy-free room
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Lift out of order
Extra charges for parking
Cleanliness issues

Categories

Cleanliness
7.9
There were mentions of stains in the room and issues with deep cleaning.
Service
9.4
Staff was consistently described as friendly and helpful.
Location
9.4
Several reviews highlighted the great location for access to town and attractions.
Room Quality
7.9
Some issues noted, like blocked basins and temperature control.
Amenities
7.4
Complaints about missing shower gel and blocked sink indicate areas needing improvement.
Value for Money
7.9
Customers felt extras like parking and breakfast should have been included.
Food and Beverage
8.4
Good breakfast service mentioned, but not included for all guests.
Overall Experience
8.9
Overall positive with some noted issues, but guests expressed willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:31

Property Description

Prime Location near Sandy Beaches:
Orchid Hotel is ideally situated just a short stroll from the East Cliff sandy beaches, offering guests a perfect seaside getaway.

Comfortable Accommodation and Dining Options:
Each room at Orchid Hotel is equipped with modern amenities, ensuring a comfortable stay. Guests can indulge in a delicious full English breakfast at the No 34 restaurant and savor evening meals or breakfast in the charming 1-acre garden.

Convenient Facilities and Nearby Attractions:
With 2 function rooms, a fully licensed bar, and a 24-hour reception, Orchid Hotel caters to all guest needs. Explore the nearby Bournemouth beach, city centre shops, and Bournemouth Gardens for a memorable stay.

Book your stay at Orchid Hotel now for a delightful seaside retreat!

Important information:

The Orchid Hotel is a popular wedding and party venue, this might cause the music to be audible in some of the bedrooms until midnight.

Please note that this property cannot accommodate hen and stag, or similar parties.

For reservations of 4 or more rooms, please contact the hotel directly as different policies may apply.

Some rooms can accommodate extra beds. Please contact the hotel directly.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOH

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children up to and including 5 years old stay for £20 per person per stay when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 10 per day.

Location

Guest Reviews

8.4
Based on 3505 reviews
Cleanliness: 7.9
Service: 9.4
Location: 9.4
Room Quality: 7.9
Amenities: 7.4
Value for Money: 7.9
Food and Beverage: 8.4
Overall Experience: 8.9
R
Russell • solo_traveller • gb
9
Comfy bed and good value for money.
Pros:

The room was well equipped with a comfy bed, coffee maker, toiletries and a modern bathroom. I didn't use any other facilities in the hotel. It was good value for money

Cons:

I didn't pay the £15 to park in the car park (which seemed a little expensive) as there was street parking directly outside the hotel which costs £4.60 overnight.

2026-05-14 • via Nuitee
D
dave • solo_traveller • gb
9
Pros:

Small, comfortable hotel

2026-05-13 • via Nuitee
D
Derek • solo_traveller • gb
7
Pros:

The public rooms were pleasantly furnished, clean and comfortable. Staff friendly and helpful. Good location.

Cons:

Our room.whilst clean and comfortable looked a little tired, good do with a repaint. The hot water flasks at breakfast just don't keep the water hot enough for making tea, the coffee was weak and not the of particularly goid quality.

2026-05-12 • via Nuitee
D
DEBORAH • solo_traveller • au
10
Pros:

Clean, staff were lovely. Beds were comfortable. Food was amazing in the restaurant.

Cons:

You have to pay for parking within the premises.

2026-05-11 • via Nuitee
L
Luke • couple • gb
9
Very good 1 night stay
Pros:

Clean
Friendly staff
Well furnished
Location

Cons:

Uncomfortable bed

2026-05-11 • via Nuitee
V
Voyager11411968517 • Family • Hampshire, England
8
Nice place
Pros:

Nice hotel . Clean and tidy the decor is well kept and fresh. The staff were polite and professional. The rooms were clean and well maintained. The breakfast was nice. My little moan is If you like yr hp sauce or ketchup then take yr own. There stuff is cheap and horrible. I do recommend this place near to the peir a great location.

2026-05-10 • via Tripadvisor
T
tallbabe • Couples • Dorchester, Dorset, England
10
A pleasant stay..
Pros:

First stayed here about 16 or so years ago and had a good experience so decided to go back. Well, let me say they've had a major 'glow up'. Lovely bar, pleasant breakfast area, comfortable rooms with all the amenities you would look for in a mid-range hotel.
Pod coffee maker in the room, with extra pods if requested. Decent breakfast, convivial staff, comfy bed, clean room with ensuite, plenty of on-site parking and close enough to town to get a taxi if you're having a drink. No complaints, would recommend.

2026-05-10 • via Tripadvisor
J
Jansen • solo_traveller • gb
7
2026-05-06 • via Nuitee
M
Moumita • extended_group • gb
9
2026-05-06 • via Nuitee
J
Joann • solo_traveller • gb
10
Pros:

Polite staff

Cons:

Nothing

2026-05-05 • via Nuitee
S
Sharon • family_with_children • gb
4
Pros:

Check in with David was excellent, very friendly and helpful. Bathroom's very clean, nice bar area.

Cons:

Room had a view of the huge kitchen extractor fan and air conditioning units which were very loud. Had 2 rooms booked and the TV's didn't work in either - staff couldn't fix the issue. Food at breakfast was nice, once it arrived, self service but only certain items available at the same time, eggs but no bacon, etc. Only one member of staff to cover breakfast with at least 20 guests.

2026-05-05 • via Nuitee
S
Shahena • couple • gb
8
Comfortable and convenient stay
Pros:

It was in a good location with the high street and beach within 10-15min drive away.

Nice and cozy rooms - very clean - staff weee really nice- David especially in the bar/reception was very kind to us.

Cons:

Have to pay for on site parking - even with disabled bay. We had to park on the street.

No phones in rooms - have to go to reception for queries.

2026-05-04 • via Nuitee
B
Ben • solo_traveller • be
8
2026-05-04 • via Nuitee
S
Sarah • solo_traveller • gb
9
Pros:

Great location near central Bournemouth.
Lovely bar and restaurant
Great room, clean and comfortable
Staff helpful and friendly - thanks David!

2026-05-04 • via Nuitee
G
gtuck • family_with_children • gb
7
Pros:

Good location, nice small hotel.

Cons:

Bathroom needs some dyi, mould around window.

2026-05-04 • via Nuitee
D
Dubberley • solo_traveller • gb
7
Nice hotel
Pros:

The Orchid was nicely situated between the beach, gardens and Sonny's Speakeasy that we wanted to visit.

Cons:

Although not bad, the room wasn't quite as large or nicely decorated as the ones seen online and was initially cold when we arrived.

2026-05-04 • via Nuitee
T
Tammy-Jo • solo_traveller • gb
8
Comfortable and warm hotel
Pros:

Room was very comfortable and warm. Room was clean. Staff very welcome. Breakfast was nice.

Cons:

Get the lift working. Especially as I'm disabled. Even though staff did carry my bag up for me. When I went for breakfast, every table not in use hadn't been cleared.

2026-05-03 • via Nuitee
4
493kaye • Friends getaway
10
Tea for Two
Pros:

Afternoon Tea experience. Great value for money. Largest and best scone I have had for a while. More sandwiches than expected. Cakes were tasty and fresh. One guest with dietary restrictions fully accommodated.

2026-05-02 • via Tripadvisor
P
PAUL • solo_traveller • gb
2
Pros:

Very little

Cons:

Our original room was poor.
T.v.did not work..shower did not empty
No restaurant facilities in the evening for 3 nights.Not advised about this before travelling.Because of all these problems,I expect a refund...

2026-04-30 • via Nuitee
L
Lisa • solo_traveller • gb
7
Great stay!!
Pros:

Stayed here before but our room was upgraded & it was very nice! Bed was so comfy!

2026-04-30 • via Nuitee