The Orchid Hotel

Hotels
8.4 (3658 reviews)
34 Gervis Road , Bournemouth , gb

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Lift out of order
Extra charges for parking
Cleanliness issues

Categories

Cleanliness
7.9
There were mentions of stains in the room and issues with deep cleaning.
Service
9.4
Staff was consistently described as friendly and helpful.
Location
9.4
Several reviews highlighted the great location for access to town and attractions.
Room Quality
7.9
Some issues noted, like blocked basins and temperature control.
Amenities
7.4
Complaints about missing shower gel and blocked sink indicate areas needing improvement.
Value for Money
7.9
Customers felt extras like parking and breakfast should have been included.
Food and Beverage
8.4
Good breakfast service mentioned, but not included for all guests.
Overall Experience
8.9
Overall positive with some noted issues, but guests expressed willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:31

Property Description

Prime Location near Sandy Beaches:
Orchid Hotel is ideally situated just a short stroll from the East Cliff sandy beaches, offering guests a perfect seaside getaway.

Comfortable Accommodation and Dining Options:
Each room at Orchid Hotel is equipped with modern amenities, ensuring a comfortable stay. Guests can indulge in a delicious full English breakfast at the No 34 restaurant and savor evening meals or breakfast in the charming 1-acre garden.

Convenient Facilities and Nearby Attractions:
With 2 function rooms, a fully licensed bar, and a 24-hour reception, Orchid Hotel caters to all guest needs. Explore the nearby Bournemouth beach, city centre shops, and Bournemouth Gardens for a memorable stay.

Book your stay at Orchid Hotel now for a delightful seaside retreat!

Important information:

The Orchid Hotel is a popular wedding and party venue, this might cause the music to be audible in some of the bedrooms until midnight.

Please note that this property cannot accommodate hen and stag, or similar parties.

For reservations of 4 or more rooms, please contact the hotel directly as different policies may apply.

Some rooms can accommodate extra beds. Please contact the hotel directly.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOH

Location

Guest Reviews

8.4
Based on 3658 reviews
Cleanliness: 7.9
Service: 9.4
Location: 9.4
Room Quality: 7.9
Amenities: 7.4
Value for Money: 7.9
Food and Beverage: 8.4
Overall Experience: 8.9
J
Jose solo_traveller gb
10
Pros:

Very happy with the choice I've made.

2026-07-25 via Nuitee
S
Sonia family_with_children gb
8
The whole family had a lovely couple of days stay here. Staff were really friendly, the beds were comfortable, the locat
Pros:

The location was excellent! It has a nice bar, lovely outdoor garden.

Cons:

Needs to be updated, the decor, the bathrooms.

2026-07-25 via Nuitee
A
Ashley family_with_children mt
4
Wouldn't revisit let's say that...
Pros:

Very close to Bournemouth Pier - literally 5 minute walk.
Bed was comfortable
AC worked a wonder in the UK heat
Staff friendly allowed us to check out later
Breakfast staff very sweet

Cons:

Made us pay 60pounds for parking (hotel guests??!)
No elevator (big bags and a toddler)
Small sized room
Very dirty - stained carpets, housekeeping with clean towels on the floor, dirty toilet on entry, the bin so dirty.
Had to clean the cot as was so dirty not sure where it was stored honestly.

2026-07-25 via Nuitee
G
Gareth solo_traveller gb
8
Pros:

Great location
Lovely staff

Cons:

Having paid a lot for the room, paying extra for parking in their private car park, simply because I had booked through booking.com

2026-07-23 via Nuitee
I
Ibrahim family_with_children gb
8
2026-07-23 via Nuitee
C
Caroline family_with_children gb
7
Perfect stay for the one night we were there.
Pros:

Location was perfect, walking distance to everything we needed. The room was adequate, small but comfortable and clean.

Cons:

There was no soap at all in the bathrooms, not even to wash our hands!

2026-07-23 via Nuitee
K
Keef solo_traveller gb
10
2026-07-21 via Nuitee
R
Rask couple dk
1
Ikke et sted jeg på nogen måde vil anbefale at booke
Pros:

Sengene var gode

Cons:

Da vi ankom fik vi et lille værelse tiltrods for at jeg havde betalt ekstra for en større seng
Jeg fik lavet det om men undre mig meget over at stedet ikke havde styr på det det virkede meget mærkeligt
Næste dag kom vi tilbage til hotellet efter en dejlig lang dag i bilen
Vores værelse var ikke gjort rent
Sengen var ikke redt og håndklæderne ikke skiftet
Det var bare ikke godt nog
Deres morgenmad som var en af de ting vi valgte efter var ikke særlig god
Kaffen kold og tynd

2026-07-21 via Nuitee
C
christine couple gb
10
Very enjoyable lovely breakfast choice beautiful room and hotel staff so helpful we will be booking again
Pros:

The room was beautiful very roomy and modern

Cons:

Nothing really just the power of the shower was low but that can be a problem with low pressure sometimes. But everything else was superb x

2026-07-21 via Nuitee
C
Catrin solo_traveller gb
7
Cons:

Little bit dated decor and noisy in the night ppl coming home

2026-07-20 via Nuitee
K
Karen solo_traveller gb
8
Pros:

Friendly helpful staff.

Cons:

Carpet on bedroom floor was stained

2026-07-20 via Nuitee
A
Andrew couple au
10
Highly recommend.
Pros:

Lovely room, great location, nice food and great staff.

2026-07-20 via Nuitee
E
Elita family_with_children gb
10
2026-07-19 via Nuitee
C
CAROLINE solo_traveller gb
10
2026-07-19 via Nuitee
J
Judith solo_traveller ch
8
Pros:

Very nice and helpful staff. Mini fridge in my room was missing.

2026-07-19 via Nuitee
W
Wendy couple es
8
2026-07-19 via Nuitee
W
Willis solo_traveller gb
10
2026-07-19 via Nuitee
I
Ian couple gb
5
2026-07-18 via Nuitee
B
Bengt extended_group no
8
2026-07-17 via Nuitee
Y
Yvonne solo_traveller gb
9
Pros:

All the staff were very polite friendly and very helpful.

Cons:

Nothing really!

2026-07-17 via Nuitee