The Orchid Hotel

Hotels
8.4 (3403 reviews)
34 Gervis Road , Bournemouth , gb

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Safety deposit box
Fax/photocopying
Soundproof rooms
Non-smoking throughout
Board games/puzzles
Allergy-free room
Outdoor furniture
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Lift out of order
Extra charges for parking
Cleanliness issues

Categories

Cleanliness
7.9
There were mentions of stains in the room and issues with deep cleaning.
Service
9.4
Staff was consistently described as friendly and helpful.
Location
9.4
Several reviews highlighted the great location for access to town and attractions.
Room Quality
7.9
Some issues noted, like blocked basins and temperature control.
Amenities
7.4
Complaints about missing shower gel and blocked sink indicate areas needing improvement.
Value for Money
7.9
Customers felt extras like parking and breakfast should have been included.
Food and Beverage
8.4
Good breakfast service mentioned, but not included for all guests.
Overall Experience
8.9
Overall positive with some noted issues, but guests expressed willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:31

Property Description

Prime Location near Sandy Beaches:
Orchid Hotel is ideally situated just a short stroll from the East Cliff sandy beaches, offering guests a perfect seaside getaway.

Comfortable Accommodation and Dining Options:
Each room at Orchid Hotel is equipped with modern amenities, ensuring a comfortable stay. Guests can indulge in a delicious full English breakfast at the No 34 restaurant and savor evening meals or breakfast in the charming 1-acre garden.

Convenient Facilities and Nearby Attractions:
With 2 function rooms, a fully licensed bar, and a 24-hour reception, Orchid Hotel caters to all guest needs. Explore the nearby Bournemouth beach, city centre shops, and Bournemouth Gardens for a memorable stay.

Book your stay at Orchid Hotel now for a delightful seaside retreat!

Important information:

The Orchid Hotel is a popular wedding and party venue, this might cause the music to be audible in some of the bedrooms until midnight.

Please note that this property cannot accommodate hen and stag, or similar parties.

For reservations of 4 or more rooms, please contact the hotel directly as different policies may apply.

Some rooms can accommodate extra beds. Please contact the hotel directly.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOH

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children up to and including 5 years old stay for £20 per person per stay when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 10 per day.

Location

Guest Reviews

8.4
Based on 3403 reviews
Cleanliness: 7.9
Service: 9.4
Location: 9.4
Room Quality: 7.9
Amenities: 7.4
Value for Money: 7.9
Food and Beverage: 8.4
Overall Experience: 8.9
J
JO • solo_traveller • gb
2
Would not recommend this hotel.
Pros:

Walkable to Bournemouth town centre.

Cons:

Foyer smelt of BO. Requested a nice room and was given a room above the bar/restaurant at the front of the building. Was disturbed in the evening by very loud music from below and in the morning disturbed by bin lorry arriving. There was a body hair attached to my complimentary mini soap under the label.. ugh! Breakfast was the worst we have encountered..continental breakfast has no cold meats or cheeses out and poor offering of other items. When requested cheese selection were given sliced cheese that was dry and old. Toaster not working properly, had to ask for butter. Mushrooms were very shrivelled and obviously old. On arrival the Staff member had said they would change our room after one night but then changed their mind despite the hotel being fairly empty. Parking is £15 per night but there is free parking right outside after 5pm.

2026-02-14 • via Nuitee
P
Philippa • family_with_children • gb
9
Great shirt stay in a great location with staff who looked after us well. Very nice breakfast includ
Pros:

Location was great. Staff very helpful. Breakfast was very enjoyable and David looked after us brilliantly.
We were only on a short overnight stay but all was very nice and comfortable.

2026-02-13 • via Nuitee
M
maxine • extended_group • gb
1
Cons:

Very bad hotel

2026-02-11 • via Nuitee
C
Charmaine • family_with_children • gb
10
We have stayed at The Orchid many times and keep returning.
Pros:

The room was ready on our arrival which was an hour before check in. Reception staff greeting was friendly and our room was warm on arrival. The room was clean and bed very comfortable.

Cons:

Could have done with having glasses in the room/bathroom only cups were supplied.

2026-02-11 • via Nuitee
M
Martin • couple • gb
7
Pros:

Location was excellent

Cons:

Room was bit too warm

2026-02-10 • via Nuitee
M
mike • solo_traveller • gb
9
Very comfortable and great staff
Pros:

Súper warm and welcoming check in. Room very comfortable. Shower excellent. Had a small problem with the door lock in my room and they swapped me to another room no problem. Cooked breakfast very good too.

Cons:

Nothing

2026-02-09 • via Nuitee
R
Rosa • extended_group • pt
9
2026-02-09 • via Nuitee
D
Daisy • extended_group • gb
10
2026-01-29 • via Nuitee
I
Ilona • extended_group • gb
5
2026-01-29 • via Nuitee
G
Giovanna • family_with_children • gb
8
A pleasant stay.
Pros:

A new and modern hotel not far from.the centre and the beach. Close to various facilities, has its own restaurant, and bar and reception are open 24h, offers luggage store before and after your stay. I loved the decor, I found the bedrooms comfortable and warm enough for a winter stay, but with an overlook on some minor details.
The personell we encountered was all quite young and sometimes a bit unexperienced but very friendly and available.

Cons:

See above.

2026-01-29 • via Nuitee
J
Jo • couple • gb
8
Nice hotel, good location
Pros:

Staff were all lovely, comfy room, nice big towels.
Location was good near the town.
We had a problem with our shower, which was quickly rectified.

Cons:

The hotel reception area was so hot, far too hot.How the reception staff work in that heat is beyond me.
The only complaint about the room was that the towel radiator was too near the toilet, you literally had to sit sideways as you would burn your knees.
But apart from that, the room was comfy.

2026-01-29 • via Nuitee
L
Lauren • couple • gb
7
2026-01-27 • via Nuitee
P
Paulina • couple • pl
8
2026-01-27 • via Nuitee
A
Andy • extended_group • gb
6
Wont be staying again
Pros:

Breakfast was good

Cons:

Turned up at 12.30pm....we couldn't check in till 3pm.....we asked if our room would be ready soon.....told it could be a while....5 minutes later we was told if we could pay £ 10 then we could have the room......also in the evening we ordered 3 SINGLE jd and cokes from bar.....we paid for these drinks but 10 minutes later the batman told us he had made 3 DOUBLE jds and he had only charged us for singles.....was highly embarrassing

2026-01-26 • via Nuitee
T
Terence • solo_traveller • gb
7
Pleasant and convenient location good
Pros:

The rooms were very clean however the sink would not hold the water due plug not fitting properly
The secure lock for night times did not work properly due to misalignment of the door frame. These faults we not noticed until the nighttime and I was not prepared to change rooms then. Otherwise the rooms were very pleasant

Cons:

As mentioned above

2026-01-25 • via Nuitee
A
Astells • couple • gb
10
Great welcome, lovely large room, lovely bath and large shower, great staff
Pros:

Lovely room, bathroom, comfortable bed

Cons:

Little Tatty and could do with a little freshen up but lovely.

2026-01-22 • via Nuitee
N
Nafeesa • solo_traveller • gb
1
One of the worst hotels ive ever stayed at.
Pros:

Location

Cons:

Very very old, not been updated. The heating wasnt working and my room was so cold i struggled to sleep and was awake most the night. I suffer from asthma also so the cold effects me, my chest and my breathing more then a normal person. I spoke to hotel staff that didnt really care about what I had to say. Very disappointing. And to top it all off i paid £15 for parking for one night which is a very extortionate rate. Very disappointed.

2026-01-22 • via Nuitee
L
Laura • couple • gb
10
Excellent stay will be back
Pros:

The staff were super friendly and helpful. The vibe of the place was relaxed and ticked all the boxes. Shops and restaurants were a short walk away

Cons:

There was nothing

2026-01-20 • via Nuitee
C
Curtis • couple • gb
4
2026-01-20 • via Nuitee
P
Paul • couple • gb
9
Really enjoyed it lovely staff very welcoming would definitely go back
Pros:

Friendly staff great restaurant and food

Cons:

Bathroom was a bit run down silicone was black and tile grout was dirty and missing on the floor also wasn’t told that we had to pay for parking until we had paid for the stay which was £15 a night

2026-01-20 • via Nuitee