Hotel Gloria

Hotels
8.3 (682 reviews)
14 Carol Avenue , Springwood , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
BBQ facilities
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Convenient location
Cons:
Cleanliness issues noted
Some rooms dated

Categories

Cleanliness
7.16
Several mentions of cleanliness issues including cockroaches in the room.
Service
9.13
Reception staff were friendly and helpful, contributing positively to the experience.
Location
8.67
Convenient location close to event sites and public transport.
Room Quality
8.12
Rooms were spacious and comfortable, although some issues like noise were noted.
Amenities
8.15
Good amenities such as parking, but some areas show signs of aging.
Value for Money
8.61
Considered a good value for the price based on the overall experience.
Food and Beverage
8.16
Limited food options were mentioned, but the proximity to cafes was appreciated.
Overall Experience
8.43
Mildly negative aspects were overshadowed by the positives. Return visits are planned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 06:43

Property Description

Luxurious Amenities

Hotel Gloria offers a range of luxurious amenities, including a swimming pool, fitness centre, and a café. Guests can unwind and relax in style during their stay.

Convenient Facilities

From free wired internet in rooms to a private balcony, Hotel Gloria ensures convenience for all guests. The air-conditioned rooms are equipped with modern facilities for a comfortable stay.

Culinary Delights

Indulge in American-inspired cuisine at the on-site restaurant, American Bourbon Bar and Grill. For a more private dining experience, room service is also available. Guests can enjoy a variety of dining options without leaving the hotel.

Book your stay at Hotel Gloria now for a memorable and convenient experience!

Important information:

Continental breakfast is available 7 days a week.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNE

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 682 reviews
Cleanliness: 7.16
Service: 9.13
Location: 8.67
Room Quality: 8.12
Amenities: 8.15
Value for Money: 8.61
Food and Beverage: 8.16
Overall Experience: 8.43
P
Peter • family_with_children • au
8
Gloria Overnight
Pros:

Good location, good on-site parking, good facilities.

2026-03-30 • via Nuitee
A
Alice • couple • au
7
Fine except for the air conditioner. Staff found a fan to use for the last night we were there.
Pros:

Location was good. Very little street noise.

Cons:

The air conditioner had mould in it and was full of dust. When turned on it created a musty smell and therefore could not be used even though it was hot weather.

2026-03-25 • via Nuitee
I
Ismail • couple • au
9
Pros:

Unfortunately, I don’t have breakfast at the hotel

Cons:

Great service, great team. Hotel was very convenient for me and my wife as we were travelling throughout the city

2026-03-23 • via Nuitee
K
Karen • family_with_children • au
7
Cons:

Bed felt damp

2026-03-21 • via Nuitee
N
Nicholas • solo_traveller • au
8
2026-03-20 • via Nuitee
S
Steve • couple • au
5
No thanks
Pros:

Not for me

Cons:

Everything

2026-03-18 • via Nuitee
W
Wacharaporn • family_with_children • au
10
Recommended
Pros:

Cleanliness. Spotless!!!

Cons:

Not much

2026-03-13 • via Nuitee
K
Kaylean • couple • au
8
2026-03-11 • via Nuitee
K
Kristy • family_with_children • au
10
2026-03-10 • via Nuitee
J
Jim • family_with_children • au
9
Pros:

Excellent room.big.very clean

Cons:

Nothing

2026-03-08 • via Nuitee
M
MARSHALL • solo_traveller • au
8
2026-03-08 • via Nuitee
S
Steven • couple • au
8
Nice people pleasant room loved free parking
Pros:

Location

Cons:

The old aircon was a bit noisy and signs of leaking. Did not bother us

2026-03-05 • via Nuitee
G
Gavin • couple • au
8
2026-03-05 • via Nuitee
K
Karyn • solo_traveller • au
10
value for money, easy to locate and central location
Pros:

Travel for worked. Located close to food and major roads for convenience for travel. Would recommend to employers for future stays

2026-03-05 • via Nuitee
S
Sam F • family_with_children • au
8
2026-03-04 • via Nuitee
P
Peter • couple • au
9
2026-03-04 • via Nuitee
M
Michelle • family_with_children • au
10
2026-03-03 • via Nuitee
P
Peter • couple • au
9
Cons:

The stay as Hotel Gloria was good and using Booking.com for booking etc was easy as usual. However I did not like receiving 9+ emails which were basically junk from Booking.com. I just wastes my time. Please look at providing an option to NOT receive these emails !! THanks

2026-03-02 • via Nuitee
S
Shane • couple • au
10
2026-02-24 • via Nuitee
C
Chris • solo_traveller • au
1
glad it got in and out quickly
Pros:

No breakfast or coffee available. Nothing nearby within 1 km

Cons:

Needs a total renovation. Not sure last time i had a shower in the bath

2026-02-24 • via Nuitee