Hotel Gloria

Hotels
8.3 (737 reviews)
14 Carol Avenue , Springwood , au

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Business center
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Convenient location
Cons:
Cleanliness issues noted
Some rooms dated

Categories

Cleanliness
7.16
Several mentions of cleanliness issues including cockroaches in the room.
Service
9.13
Reception staff were friendly and helpful, contributing positively to the experience.
Location
8.67
Convenient location close to event sites and public transport.
Room Quality
8.12
Rooms were spacious and comfortable, although some issues like noise were noted.
Amenities
8.15
Good amenities such as parking, but some areas show signs of aging.
Value for Money
8.61
Considered a good value for the price based on the overall experience.
Food and Beverage
8.16
Limited food options were mentioned, but the proximity to cafes was appreciated.
Overall Experience
8.43
Mildly negative aspects were overshadowed by the positives. Return visits are planned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 06:43

Property Description

Luxurious Amenities

Hotel Gloria offers a range of luxurious amenities, including a swimming pool, fitness centre, and a café. Guests can unwind and relax in style during their stay.

Convenient Facilities

From free wired internet in rooms to a private balcony, Hotel Gloria ensures convenience for all guests. The air-conditioned rooms are equipped with modern facilities for a comfortable stay.

Culinary Delights

Indulge in American-inspired cuisine at the on-site restaurant, American Bourbon Bar and Grill. For a more private dining experience, room service is also available. Guests can enjoy a variety of dining options without leaving the hotel.

Book your stay at Hotel Gloria now for a memorable and convenient experience!

Important information:

Continental breakfast is available 7 days a week.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNE

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 737 reviews
Cleanliness: 7.16
Service: 9.13
Location: 8.67
Room Quality: 8.12
Amenities: 8.15
Value for Money: 8.61
Food and Beverage: 8.16
Overall Experience: 8.43
T
Trista solo_traveller au
10
Comfortable and clean.
Pros:

Easy to get to location just off the motorway. Lovely big rooms that were very clean well presented. Free secure parking.

Cons:

No breakfast available.

2026-07-18 via Nuitee
S
Scott solo_traveller au
7
2026-07-17 via Nuitee
G
GARY solo_traveller au
9
2026-07-16 via Nuitee
D
Danielle family_with_children au
8
Great for a short stay. Plenty of car parks, room was great. would recommend.
Pros:

The room was clean and bed was so comfy. Facilities inside the room were great.

Cons:

The hallway to rooms was the only thing that was off putting. Had an old dusty smell to it and we were worried about what we were staying in, however opened door to our room and it was nice and clean.

2026-07-15 via Nuitee
L
Legge solo_traveller au
7
Pros:

It was a fantastic hotel to stay in

Cons:

The kitchen was closed down

2026-07-15 via Nuitee
M
Megan solo_traveller au
10
Pros:

Location was great

Cons:

N/a

2026-07-15 via Nuitee
S
Soham solo_traveller au
10
Pros:

Na

Cons:

NA

2026-07-13 via Nuitee
G
Graeme couple au
8
Nice and peaceful. Easy, friendly check-in.
Pros:

Sound proof rooms cut out all external noise.

Cons:

No table and chairs on the balcony.

2026-07-13 via Nuitee
D
Donna solo_traveller au
10
Was very convenient for our needs and not overpriced
Pros:

Location and very comfortable. Best of all was having an actual bath

Cons:

N/A

2026-07-07 via Nuitee
I
Isa solo_traveller au
10
2026-07-05 via Nuitee
O
Olusina couple au
10
2026-07-04 via Nuitee
M
Melinda solo_traveller au
10
2026-06-28 via Nuitee
S
Sue solo_traveller au
6
Acceptable
Pros:

Location was great, service was friendly and helpful, room was very clean.

Cons:

Bed was rather hard, as an older person, had to be very careful with older style bathroom when having to step into and out of a bath for a shower.

2026-06-27 via Nuitee
J
Jennifer solo_traveller au
10
Very convenient location for me, clean and easy to check in and out
Pros:

N/A

Cons:

All good for me

2026-06-26 via Nuitee
M
mike solo_traveller au
6
2026-06-16 via Nuitee
D
Dane solo_traveller au
8
2026-06-15 via Nuitee
J
Josephine couple au
10
2026-06-13 via Nuitee
B
BELINDA couple au
8
Cons:

Bed was too hard and had a shower bath that was difficult to get in and out of

2026-06-10 via Nuitee
E
Eugene couple au
10
The hotel is clean, convenient and beautiful rooms
Pros:

Clean and well maintained

Cons:

Nothing I had a great stay thanks

2026-06-07 via Nuitee
R
ROTICH solo_traveller au
7
Pros:

Excellent place to be

Cons:

Alarm .fire alarm

2026-05-30 via Nuitee