Sercotel Maya Alicante

Hotels
Canónigo M.L. Penalva, 2 , Alicante , ES

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good food variety
Cons:
Unfriendly reception
Issues with cleanliness

Categories

Cleanliness
7.41
Room and bathroom were very comfortable and spotless, but some issues with dirty towels reported.
Service
8.38
Staff were helpful and friendly, though reception service was criticized as unfriendly at times.
Location
8.92
Perfect location close to many attractions and easy walking access to beach and transport.
Room Quality
7.87
Rooms were clean and comfortable, some guests reported issues with ventilation and noise.
Amenities
8.4
Decent size pool and sunbathing area, though some mentioned the pool was too cold.
Value for Money
7.86
Reasonable pricing for the quality of service and amenities, with good options nearby.
Food and Beverage
8.41
Breakfast was first class with a large variety; food quality exceeded expectations in the hotel.
Overall Experience
8.38
Overall a highly satisfactory stay with positive experiences overcoming minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:48

Property Description

Prime Location at the Foot of Santa Barbara Castle

Located just a stone's throw away from Alicante Beach and the city center, Hotel Maya offers a prime location at the foot of Santa Barbara Castle. Guests can enjoy the convenience of exploring both the sandy shores and the bustling city within minutes.

Amenities for Relaxation and Leisure

Guests can unwind by taking a dip in the seasonal outdoor pool or enjoy panoramic views while working out in the on-site gym. The entertainment program offered during July and August ensures both adults and children have a memorable stay.

Culinary Delights and Convenience

Indulge in a variety of local and international dishes, including rice specialities, at the hotel's restaurant. For added convenience, room service, packed lunches, and vending machines for snacks and drinks are available. The proximity to Plaza Mar 2 Shopping Centre and easy access to transportation make exploring the area a breeze.

Ready to experience the perfect blend of comfort and convenience at Hotel Maya? Book your stay now and make unforgettable memories!

Important information:

Please note that the swimming pool is open from Easter to November 2.

Please note that half-board rates include breakfast and dinner.

Reservations of 5 or more rooms may be subject to different conditions and additional supplements.

Pets are allowed on request and subject to availability. Pets are not accepted in all room types. Check with the hotel about the type and number of pets accepted before booking.

The Hotel reserves the right to change the Buffet type pension service for a menu or choice of the available menu due to operational issues.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZAZ

Location

Guest Reviews

Cleanliness: 7.41
Service: 8.38
Location: 8.92
Room Quality: 7.87
Amenities: 8.4
Value for Money: 7.86
Food and Beverage: 8.41
Overall Experience: 8.38
M
Maria del Valle • solo_traveller • es
7
2026-10-14 • via Nuitee
P
Peter • couple • sk
9
Pros:

Perfect breakfast for a 3-star hotel. Very good location, with everything within about a 15-minute walk.

2026-10-13 • via Nuitee
B
Bárbara • solo_traveller • cl
10
Pros:

Buena ubicación e instalaciones

2026-10-13 • via Nuitee
W
Waldemar • family_with_children • pl
10
Polecam ten hotel innym.
Pros:

Polecam w 100%. Napewno wrócę do tego hotelu. Personel miły i pomocny. Pokoje czste i super urządzone. Lokalizacja pozwala szybko dostać się do centrum, plaży i lotniska. Widok z okna na zamek Santa Barbara. Śniadanie urozmaicone i bardzo pyszne. Na miejscu basen z leżakami z którego korzystaliśmy w wolnych chwilach.

Cons:

Brak uwag

2026-10-13 • via Nuitee
D
Donal Smith • solo_traveller • ie
10
Pros:

Everything

Cons:

Nothing

2026-10-13 • via Nuitee
P
Pedro • couple • pt
10
Muito boa e muito satisfatória
Pros:

Pequeno almoço muito bom e com bastante variedade e qualidade.
Os produtos de higiene eram muito bons e tinha vários itens.
Do que não gostei foi do valor a pagar no parque de estacionamento, bastante elevado.

2026-10-13 • via Nuitee
M
Mohammed • couple • fr
10
Pros:

Un bon petit des jeunes

2026-10-13 • via Nuitee
P
Pilar • couple • es
6
2026-10-12 • via Nuitee
G
German Roberto • solo_traveller • ar
10
Sercotel alicante emocionante
Pros:

Cerca de la playa, no en el centro pero cerca para ir caminando.
Muy buen desayuno y su personal muy profesional

Cons:

No encuentro nada disgustante

2026-10-12 • via Nuitee
H
Hilde • family_with_children • no
7
Fin beliggenhet både for strand og shoppingtur.
Pros:

Sentral beliggenhet. Kun 10-15 min å gå til stranda og handlegatene. Kjøpesenter rett ved.

Cons:

Litt lite basseng. Frokosten var ok, men brød og bakverk var ofte litt tørt. Kom du seint til frokost, var utvalget dårligere.

2026-10-12 • via Nuitee
C
Cristina • solo_traveller • es
5
2026-10-12 • via Nuitee
G
Galeska • extended_group • gb
8
Pros:

Śniadanie 🍳 urozmaicone, pyszne, dobra lokalizacja , bardzo miły personel

Cons:

Brak czajnika w pokoju

2026-10-12 • via Nuitee
C
Chaïnaz • couple • ma
8
Tres correct
Pros:

L’emplacement , et aussi on a eu notre chambre rapidement , checkout rapide aussi

Cons:

Les oreillers , pas confortable du tout . le sanitaire gagnerait à être refait , surtout celui de la douche

2026-10-12 • via Nuitee
J
Janine • solo_traveller • nl
8
Pros:

Mooie schone kamer

Cons:

Wat verouderde buitenkant

2026-10-12 • via Nuitee
M
Mohamed Nassim • solo_traveller • fr
9
Pros:

Bel hôtel très propre, personnel accueillant et souriant..je recommande

Cons:

Isolation moyenne, pr le reste impeccable

2026-10-11 • via Nuitee
S
Susana • solo_traveller • es
8
2026-10-11 • via Nuitee
S
Sanae • couple • be
8
2026-10-11 • via Nuitee
Y
YSIS • couple • ve
6
Pros:

Deben prestar atención al gimnasio, estaba muy descuidado.
La comida es excelente

Cons:

El gimnasio

2026-10-11 • via Nuitee
A
Angelique • couple • nl
8
Goed Hotel
Pros:

Hotel is heel centraal
Tram , bus , je kan overal heen en is heel goedkoop .
Met tram dagje naar Benidorm retour voor 2 personen €10
Bus naar vliegveld nog geen €10
Hotel vlakbij het strand en boulevard
Bent overal binnen 20 minuten lopen.
Hotel netjes, goede bedden
Goed ontbijt is van alles .

2026-10-11 • via Nuitee
G
Gerald • extended_group • at
10
Schöne und preiswerte Hozelsnlage mit angrenzendem Parkhaus
Pros:

Sehr schöne Unterkunft m it Parkgarage
Gutes Preis-/ Leistungsverhältnis
Gute Lage

2026-10-11 • via Nuitee