Zenitude Hôtel Résidences Roissy Village

Hotels
7.2 (1047 reviews)
4 Avenue de Montmorency , Roissy-en-France , fr

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Good location
Value for money
Cons:
Cleanliness issues
Maintenance problems
Lack of amenities

Categories

Cleanliness
5.78
Numerous complaints about cleanliness and maintenance, including dirty bathrooms and unclean rooms.
Service
8.25
Staff were friendly and helpful, but issues were noted with room assignments.
Location
8.29
Convenient location near the airport and accessible.
Room Quality
6.24
Rooms had comfort issues, some reported lack of heating and cleanliness.
Amenities
6.27
Lacked basic amenities such as heating and cafeteria.
Value for Money
7.23
Some reviews suggest that the prices are reasonable considering the location and services.
Food and Beverage
7.78
Breakfast options were good with a variety, though some reviews indicated lack of restaurant services.
Overall Experience
7.75
Mixed experiences overall; some guests expressed their dissatisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 02:18

Property Description

Convenient Location
Zenitude Hôtel Résidences Roissy Village is strategically positioned near Charles-de-Gaulle Airport, Villepinte Exhibition Centre, and offers easy access to central Paris and the France Stadium via RER B train.

Modern Amenities
Enjoy the comfort of suites with flat-screen TVs, free internet, dining areas, and fully equipped kitchenettes. Benefit from a 24-hour reception, on-site grocery shop, and airport shuttle service for a hassle-free stay.

Healthy Breakfast Options
Indulge in a fully organic breakfast with a variety of fresh and seasonal items catering to different dietary needs. The property's eco-friendly approach and partnership with organic suppliers ensure a sustainable dining experience.

Book now for a seamless blend of convenience, modern comforts, and healthy choices at Zenitude Hôtel Résidences Roissy Village.

Important information:

For stays of more than 2 nights, a quick clean is carried out with no change of sheets or towels. End-of-stay cleaning is included. For stays of 7 to 29 nights, a weekly cleaning is included with a change of sheets and towels, as well as end-of-stay cleaning.

For bookings of more than 5 rooms or 12 people, special conditions apply.

Bachelor parties and similar celebrations are not permitted in the hotel.

A security deposit of EUR 200 is required on arrival after 15:00. This amount must be paid by credit card.

This amount will be returned to you within 7 days of your departure. The amount will be fully refunded to your credit card if no damage has been found by the establishment.

It is possible to arrive outside reception opening hours, simply contact the residence in advance.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CDG

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 8 per day.

Location

Guest Reviews

7.2
Based on 1047 reviews
Cleanliness: 5.78
Service: 8.25
Location: 8.29
Room Quality: 6.24
Amenities: 6.27
Value for Money: 7.23
Food and Beverage: 7.78
Overall Experience: 7.75
P
Philippe • solo_traveller • fr
6
Plus d’attention sur l’entretien général pourrait grandement améliorer mon jugement
Pros:

Le confort du lit , l’espace

Cons:

La vétusté de la sdb , l’aspect impersonnel, la faible propreté des lieux (sol collant, ménage (incomplet) fait tous les 3 jours…)

2026-03-28 • via Nuitee
J
jean-pierre • family_with_children • fr
9
2026-03-26 • via Nuitee
Y
Yassine • couple • fr
8
2026-03-26 • via Nuitee
A
Alex • family_with_children • fr
7
Satisfaisant pour un court séjour
Pros:

La proximité avec le parking relais choisi était parfaite

2026-03-26 • via Nuitee
A
Anjaniaina • couple • mg
9
Pros:

Staff, proximity, Room size

Cons:

Bathroom

2026-03-26 • via Nuitee
K
kalemba • family_with_children • fr
7
2026-03-25 • via Nuitee
L
Lucia • family_with_children • de
10
2026-03-21 • via Nuitee
G
Gisèle • couple • ca
9
Les conditions favorables d’un séjour agréable et satisfaisant étaient réunies. Merci beaucoup au personnel!
Pros:

L’accueil, la disponibilité et l’empressement à répondre aux besoins et aux attentes. L’ attitude bienveillante du personnel.

Cons:

Des petites choses techniques ont dû être mises à niveau à l’arrivée, ce qui a été fait sans délais.

2026-03-19 • via Nuitee
T
Teodora • couple • lu
5
2026-03-19 • via Nuitee
S
Sophie • family_with_children • fr
10
Pros:

La résidence le calme

Cons:

Les luminaires de la chambre défectueux ainsi que le mitigeur de douche

2026-03-19 • via Nuitee
B
Barbara • family_with_children • ch
7
Cons:

The refundable deposit charged on credit card.

2026-03-18 • via Nuitee
S
Stéphane • solo_traveller • fr
9
2026-03-15 • via Nuitee
S
Singarasa • couple • fr
7
2026-03-15 • via Nuitee
P
Patrick • family_with_children • nc
6
2026-03-15 • via Nuitee
A
Abdelkader • couple • ca
8
Ordinaire
Cons:

Les portes d’ armoires de la chambre sont défectueuse , je n’ai pas pris le petit déjeuner car je devais quitter tôt, entre 6h30 et 7h30 , j’ai demandé si je pouvais avoir un café ☕️ je me suis fais charger 2euros par café j’en ai pris deux dans contenant en carton, j’ai trouvé ça ordinaire. C’est l’ancien Appart City mais j’ai l’impression que c’est juste le nom qui a changé !!!!

2026-03-13 • via Nuitee
M
MARIELLE • solo_traveller • fr
6
Pros:

L emplacement par rapport à l aéroport.
Endroit très calme
Espace du logement très agréable

Cons:

L état du logement. Un cafar état de la porte de salle de bain très abîmée trop chaud dans lz salle de bain et impossible de baisser la température.
L accueil pas très agréable. Explication par exemple pour le parking très évasive
Attente de 10mn l ouverture de la salle du petit déjeuner alors qu on avait un avion à prendre.on a pu déjeuner qu en même.

2026-03-10 • via Nuitee
M
Margreet • couple • nl
4
Helaas opnieuw teleurstellend, wij gaan er niet meer naar toe
Pros:

Ligging en personeel van de receptie was prima, het appartement is zeer ruim, maar daardoor vrij kaal en sfeerloos.
Toch hebben we het nog een 2e kans gegeven na een verblijf in oktober 2025
Helaas waren de problemen ook in dit appartement hetzelfde als vorig jaar (zie beneden)

Cons:

Ingang is moeilijk te vinden (groen hek zonder naam erop)
De douche kon niet aangezet worden, alleen maar water uit de kraan.
Als je op de (slaap)bank zit om tv te kijken dan glijden de zitkussens steeds naar beneden, ook al zit je rechtop.
Contactdozen voor het opladen van mobiel e.d zitten achter de bank of achter het bed en de stekkers vallen er makkelijk uit.
Slecht onderhouden

2026-03-10 • via Nuitee
T
Tsanta • family_with_children • fr
7
2026-03-09 • via Nuitee
V
Vithusa • couple • fr
10
2026-03-07 • via Nuitee
C
Christine • couple • au
6
Sorry wouldn’t rebook
Pros:

Breakfast and staff very good

Cons:

Needs refurbishing badly

2026-03-05 • via Nuitee