Hotel et Pavillons Le Petit Manoir du Casino

Hotels
•
Independent
8.6 (139 reviews)
525 Chemin des Falaises, La Malbaie, Quebec, G5A2V5 , La Malbaie , CA
1-418-6650000

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Facilities

Full-service spa
Boat tours nearby
Fitness facilities
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Sauna
Ski storage
See all facilities

Review Highlights

Pros:
Beautiful views
Good restaurant
Cons:
Service issues
Outdated facilities

Categories

Cleanliness
7.84
Room was clean, but there were complaints about chemical odors in some instances.
Service
8.31
Service was good, but there were some negative experiences reported at the front desk.
Location
9.35
Perfect location and beautiful views were highlighted positively in several reviews.
Room Quality
8.3
Rooms were described as clean and comfortable, though some felt outdated.
Amenities
9.03
Amenities such as the outdoor hot tubs and spa were well-received.
Value for Money
8.29
Mixed feelings regarding value, given some prices were considered high for what was offered.
Food and Beverage
8.84
Restaurant received praise for food quality and breakfast options.
Overall Experience
8.81
Overall, many guests had a good stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 22:57

Property Description

Discover elegance and relaxation at Hotel et Pavillons Le Petit Manoir du Casino, your ultimate retreat in La Malbaie!

Unwind in Luxury
Indulge in our full-service spa, where rejuvenating massages await. Enjoy the tranquil ambiance while you relax in any of our five hot tubs, or rejuvenate your spirit in the sauna or 24-hour health club.

Exceptional Dining Experience
Savor exquisite international cuisine at Les Delices, our on-site restaurant featuring a stylish bar/lounge. Prefer a quiet evening? Room service is readily available to cater to your cravings.

Modern Amenities for Efficiency
Stay connected and productive with complimentary Wi-Fi and a 24-hour business center. Our well-appointed guest rooms feature refrigerators, jetted bathtubs, and complimentary toiletries ensuring comfort during your stay.

Experience unparalleled hospitality in the heart of nature! Book your stay today and escape to paradise!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YQB

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Green Key Global

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.6
Based on 139 reviews
Cleanliness: 7.84
Service: 8.31
Location: 9.35
Room Quality: 8.3
Amenities: 9.03
Value for Money: 8.29
Food and Beverage: 8.84
Overall Experience: 8.81
J
Joel
10
Pros:

since view

2025-10-06 • via Nuitee
J
Joel
10
Pros:

nice view

2025-10-06 • via Nuitee
A
André • friends
10
Pros:

Nous avons passé un très beau sejour dans votre hotel. Chambre spacieuse, propre et confortable. Mention au balcon! Petit point à améliorer, la largeur de vos espaces de stationnement.
Merci! À la prochaine!

2025-10-04 • via Nuitee
W
wael
10
Pros:

goof

2025-10-01 • via Nuitee
M
Marilyn • friends
10
Pros:

I appreciated the fact that many of the staff spoke English making our stay earier. Restaurant had good food and service.

2025-09-29 • via Nuitee
M
Murielle • partner
6
Pros:

We were disappointed to learn upon arrival that our accommodations were located in the pavilion rather than the main hotel, which was not specified at the time of booking.

2025-09-27 • via Nuitee
D
Delphine
10
Pros:

Perfect location. The spa facility is a plus!

2025-09-20 • via Nuitee
L
LUIS
10
Pros:

The sunrise is stunning.

2025-09-19 • via Nuitee
S
Sami
8
Pros:

Clean and beautiful view room (second night only). Convenient parking, staff was helpful to the extend of their capacity. we had

2025-09-15 • via Nuitee
R
Robert
10
Pros:

Great place and great staff

2025-09-14 • via Nuitee
P
Pierre • partner
4
Pros:

Outdated. Pavilions too far from main hotel. Requires shuttle to go for dinner. One good thing is restaurant was great and very good price.

2025-09-09 • via Nuitee
C
Christian • partner
6
Pros:

The place feels old and needs a refresh, the restaurant is more like a cafeteria and doesn’t match the price asked for our room on a long weekend. The person at the front desk also turned disrespectful to my wife when we requested our room to be made. On the positive side, the SPA is nice, the location is great and overall although the hotel experience was not part of the highlight of our vacation, it was also not so bad that it tarnished it. That said we will try something else next time.

2025-09-06 • via Nuitee
C
Camelia
2
Pros:

While the area is lovely with a beautiful view, was

2025-09-03 • via Nuitee
H
Hilary • family
10
Pros:

Hotel was in a beautiful location with scenic views.

2025-08-28 • via Nuitee
I
Iannah Rose
8
Pros:

Overall good stay

2025-08-24 • via Nuitee
M
Martin • partner
6
Pros:

Staff at check in was not very helpful.
Arrived at 1PM and the room wasnt ready, which happens. i found it weird for a Wednesday but hey ok. They told us to come back after 4PM closwer to 5PM, which is actually unacceptable. i then asked the clerk (Maria) to text me when the room would be ready and she declined and gave me the number to call back. very poor service.

2025-08-24 • via Nuitee
S
Simone • friends
2
Pros:

They advertised a Hotel Casino - there was NO casino in the hotel

2025-08-22 • via Nuitee
R
Roger • partner
10
Pros:

We were in pavillon b which has 2 nice outdoor hot tubs. Twechose a riverview and the view was spectacular. There is also a small stove top, fridge, microwave andcoffee maker which is 0a great set up for breakfast. We were grateful for the shuttleas it was a steep walk (stairs) to the manoir, to golf,to the port area and to the main hotel . all in all a very nice place. We will be back.

2025-08-19 • via Nuitee
V
Verified traveler
2
Bad room and bad service
Pros:

It is a terrible experience with this hotel in room 354. There is very strong chemical odor smell. Talked to the staff in reception but not help. They just tell me they are fully booked and not able to switch rooms. They even didn’t send someone to check. Stay away from it!!!!

2025-08-19 • via Nuitee
K
Kelley
2
Pros:

First off, upon returning home, we realized the hotel charged us for our entire stay twice so now waiting to get over $600 back that should never have been charged. Second, the hotel is tired. The furnishings are worn out and dated. The air conditioner is so incredibly loud that they provide you with ear plugs. The srsff

2025-08-17 • via Nuitee