SKD Suites

Rooms were really dirty. Beds uncomfortable. Spare pillow with no pillow slips. Extra blanket was dirty. Bug in the fridge.

Disappointed. The entire unit we stayed in needs a complete thorough deep clean. The carpets were heavily stained along with the walls. Bathtub needs a good scrub, couch was stained, handle for sliding door to balcony was broken. No milk or hand soap provided. Overall the place just felt dirty and it wasnt a pleasant stay. We slept on top of the made bed as we had our own blankets and pillows and I am glad we did after reading some of the other review.

Kitchen tap broken
Microwave non functional. Stove didn't work
Asked at reception and they did nothing
Bathrooms dirty
2nd bed uncomfortable
Generally dirty

Here’s a strong but credible review that explains what happened without sounding overly emotional or exaggerated:

Extremely disappointing experience.

We travelled several hours to Brisbane to stay here for a concert, only to arrive and be told that our reservation had been cancelled. Staff advised they had supposedly informed Booking.com to notify us, however we received absolutely no communication, cancellation notice, or refund information prior to arriving.

Given we had travelled hours, had a concert starting shortly after arrival, and no refund had been processed, we were left with no realistic option to find alternative accommodation at such short notice.

The hotel advised they had another room available, but this room was in poor condition. The carpets in the lounge/living area were severely damaged, completely soaking wet, and smelt terrible. We accepted the room because we genuinely had no other choice.

The wet carpet made a large portion of the room unusable, and the smell was bad enough that we purchased Glenn 20 spray to try and make the room bearable. We were essentially limited to using the bedrooms and left as early as possible the following morning because the stay was so uncomfortable.

To make matters worse, the only compensation offered at the property was a $20 reduction in cost, which felt completely inadequate given the circumstances and condition of the room.

What was most disappointing was the complete lack of communication and accountability. Had we been notified in advance, we could have made alternative arrangements. Instead, we were put in an unfair position and expected to accept accommodation that did not feel fit to stay in.

Unfortunately, this experience significantly impacted what was meant to be an enjoyable overnight trip.

I the raft that I didn’t like was the BEDSHEETS WERE DIRTY, NOT CHANGED AND WHEN I WAS MAKING MY BED AFTEER I WOKE UP ON THE FIRST NIGHT OF STAY , 2 YES TWO DISGUSTING USED BLOODY USED BAND-AIDS CAME FLYING OUT OF THE BLANKET/SHEET THAT IS USED AS A BLANKET (a blanket that had a white sheet over the top) SO WHILE TRYIN TO MAKE THE BED 1 MIN AFTER OPENING MY EYES FOR THE LOVELY DAY AHEAD I WAS GREETED WITH DIRTY USED BLOOD NDINSDDJNFNDFNFJFFFFUY

Table needed fixing very wobbly
Dishwasher no knobs
Hot water took a very long time to come through. Could have had a bath with the amount of water awaiting for hot to come through.
Toilet brushes 1 had a broken handle, the other was so disgusting we asked for a replacement.
Room wasn’t ready by 2pm for check in.
Towels were a bit rough.

N/A

Dirty, dusty, no washers or hand towels, facilities such as oven not working, inset infestation

We decided not to stay due to the condition of the unit. There was broken fittings and taps. The whole place was dirty and holes in the wall.