Best Western Le Relais du Vigneron

Hotels
•
Best Western
8.4 (988 reviews)
18, Av. Louis-Lenoir , Vertus , fr

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Restaurant
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good breakfast
Cons:
Heating issues
Limited dining options
Noisy environment

Categories

Cleanliness
8.18
Several mentions of cleanliness and propreté, but some concerns about maintenance.
Service
9.15
Multiple positive mentions regarding friendly and accommodating staff.
Location
8.19
Location praised, but limited dining options nearby.
Room Quality
8.64
Spacious and comfortable rooms noted as well as surprise regarding room quality.
Amenities
8.17
Basic amenities met expectations, but heating issues noted.
Value for Money
8.63
Value seen as reasonable given the overall experience, but some service charges noted.
Food and Beverage
7.68
Mixed comments about food quality; breakfast was good, but restaurant concerns raised.
Overall Experience
8.55
Overall positive experience with some concerns that slightly diminished the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 05:30

Property Description

Champagne Region Experience
Discover the beauty of the Champagne region with vineyard tours and wine-tasting at Hôtel Best Western Le Relais du Vigneron in Vertus.

Comfortable Accommodation
Enjoy a stay in guest rooms decorated in a traditional style, equipped with modern amenities like a flat-screen TV, minibar, and air conditioning.

Leisure and Dining
Located 130 km from Paris, indulge in various leisure activities, dine on regional French cuisine at the on-site restaurant, and relax in the fitness centre.

Book now for an unforgettable stay at Hôtel Best Western Le Relais du Vigneron and immerse yourself in the charm of the Champagne region.

Important information:

A reservation for dinner is mandatory. Do not hesitate to contact us for alternatives.

Please note that baby cots are on request and must be confirmed by the hotel. Our restaurant « Terre de Craie » is closed on Sunday evenings, Monday and Tuesday evenings.

The hotel does not have a lift, but the reception team will be happy to help you with your luggage.

Kindly note that a 15 euro fee is applicable in case you use the charging station (fee includes parking as well).Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CDG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 5 per day.

Location

Guest Reviews

8.4
Based on 988 reviews
Cleanliness: 8.18
Service: 9.15
Location: 8.19
Room Quality: 8.64
Amenities: 8.17
Value for Money: 8.63
Food and Beverage: 7.68
Overall Experience: 8.55
E
Evelyne • solo_traveller • nl
7
Pros:

Locatie en kamer waren prima.

Cons:

Er was geen plaats voor ons in het restaurant. Het hotel zou een tafel moeten reserveren voor hotelgasten. Of het op zn minst tevoren vragen.
In het dorp is verder niet veel dus we hebben ergens anders zeer matig gegeten.

2026-07-11 • via Nuitee
T
Tetiana • extended_group • hr
10
Pros:

Чудова функція з включеними у вартість вечерями - в готелі гарний ресторан. Сніданок також гарний. Красива територія. Взагалі відчуття, як в шато, а не в мережевому готелі.

Cons:

Єдиний недолік - нема ліфту. І треба піднімати / спускати валізи по сходах. Уважний персонал допомагає, але це недолік.

2026-07-09 • via Nuitee
R
Rohrreinigung • couple • de
9
Schönes Hotel mit Spitzenrestaurant!
Pros:

Alles war toll und entsprach absolut unseren Erwartungen. Ob Teppichböden noch zeitgemäß und hygienisch sind, muss jeder für sich entscheiden. Ein Fernseher im Schlafzimmer wäre toll!
Das Essen im Restaurant war einmalig gut!

Cons:

Es war alles super!

2026-07-06 • via Nuitee
M
Marc • couple • be
9
Uitstekend
Pros:

Alles was tip top ok… airco… sfeer… kamer…ligging…

2026-07-06 • via Nuitee
A
Aurora • solo_traveller • it
8
Champagne e relax
Pros:

La posizione il giardino interno la tranquillità del posto

Cons:

La moquette speravo non ci fosse

2026-07-02 • via Nuitee
P
Pierre • solo_traveller • fr
10
2026-07-01 • via Nuitee
D
David • couple • gb
9
Great village, lovely staff and very comfortable rooms
Pros:

Air con, comfortable bed, big spacious rooms, very friendly staff

Cons:

I booked a half board package, but restaurant closed on Mondays so sent to local restaurant, their set menu was €22 and pretty average ( the à la carte menu was much more but very good but you had to pay the difference. The set menu at the hotel when available is better and €32. We felt a bit let down

2026-06-30 • via Nuitee
L
Liesbeth • extended_group • be
7
2026-06-30 • via Nuitee
P
pierre • couple • be
8
belle région , bel hotel, personnel très chouette
Pros:

très bon emplacement
bon petit dej
le resto étant fermé dimanche nous avons été prévenu très tôt avant la visite avec propositions d'autres restos : très correct

Cons:

clim un peu limite

2026-06-29 • via Nuitee
S
steven • extended_group • be
9
2026-06-29 • via Nuitee
H
Henry • couple • nl
8
Top
Pros:

De kamer

2026-06-28 • via Nuitee
J
jean • family_with_children • fr
8
2026-06-28 • via Nuitee
I
ingrid • family_with_children • be
8
Pros:

De vriendelijkheid van het personeel.
Het ontbijt was ook heel goed en positief was dat we ook buiten op verschillende plaatsen konden ontbijten.

Cons:

Eigenlijk niets we waren heel tevreden. Het was super om daar te zijn.

2026-06-26 • via Nuitee
A
Andréa • solo_traveller • be
9
2026-06-23 • via Nuitee
S
Sarah • solo_traveller • gb
10
Beautiful hotel in champagne region
Pros:

The staff were lovely and the food in the restaurant was excellent. Our room was great and there were plenty of nice walks around for the dogs. This is the best Best Western we have stayed in and we would happily go back!

Cons:

Nothing. It was all lovely.

2026-06-22 • via Nuitee
R
rota • solo_traveller • it
8
Pros:

Il ristorante

Cons:

La doccia integrata nella vasca

2026-06-18 • via Nuitee
L
Leigh • couple • sn
9
2026-06-17 • via Nuitee
J
Joachim • extended_group • de
8
Sehr nett, aber das falsche Zimmer bekommen
Pros:

Wir hatten ein superior Zimmer gebucht und haben vor Ort angeblich ein Upgrade bekommen. Leider war es ein Dachzimmer mit kaum zu öffnenden Fenster und einer Duschstange auf Baunachbelhöhe. Positiv sind die neu renovierten Zimmer, das sehr gute Frühstück und das freundliche Personal

2026-06-17 • via Nuitee
P
patrick • couple • nl
8
Geweldig en perfect voor de champagnestreek
Pros:

De ligging van het hotel en de gastvrijheid van het personeel. Het is ook heel hondvriendelijk en deze zijn overal toegestaan

Cons:

Wij hadden graag een koelkast op de kamer gehad

2026-06-15 • via Nuitee
G
GRENIER ROMUALD • family_with_children • fr
9
Trés bien
Pros:

Un petit dej correcte, mais une équipe au top pour nous servire ..
Encore Merci aux équipes

2026-06-15 • via Nuitee