Artemisia Palace Hotel

Hotels
8.4 (1875 reviews)
Via Roma 499 , Palermo , it

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Attentive staff
Comfortable beds
Cons:
Poor cleanliness
Inadequate breakfast quality
Parking issues

Categories

Cleanliness
6.73
Reported issues with room cleanliness and maintenance.
Service
9.2
Staff was attentive and helpful, positive sentiments around service.
Location
9.74
Excellent location, close to major sites and public transport.
Room Quality
7.69
Some rooms are small and not well-maintained; however, comfort was noted in some reviews.
Amenities
8.72
Amenities available but some areas need improvement.
Value for Money
8.68
Good value for the price, though some improvements are necessary.
Food and Beverage
7.23
Mixed reviews on breakfast quality and choice.
Overall Experience
9.2
Overall experience varied; positive elements but significant issues as well.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:19

Property Description

Historic Charm and Modern Comfort
Artemisia Palace Hotel, a gem from the early 20th-century near Politeama Theatre, seamlessly blends historic charm with modern comforts. Explore Palermo's historical center just a short walk away, with the harbor within reach.

Elegant Rooms and Thoughtful Amenities
Step into elegance with modern rooms at Artemisia Palace, equipped with free Sky TV, minibar, air conditioning, and premium toiletries for a comfortable stay.

Café, Lounge, and Special Dietary Options
Indulge in the hotel's own café and lounge, offering a perfect setting to unwind. Enjoy complimentary WiFi throughout and don't miss out on special-diet and gluten-free breakfast options available upon request.

For an unforgettable stay in Palermo, book your experience at Artemisia Palace Hotel today.

Important information:

If you are booking a prepaid rate and require an invoice, please include your company details in the Special Requests box when booking.

When traveling with pets, please note that an extra charge of EUR 10 per pet, per night applies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: PMO

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 10 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 1875 reviews
Cleanliness: 6.73
Service: 9.2
Location: 9.74
Room Quality: 7.69
Amenities: 8.72
Value for Money: 8.68
Food and Beverage: 7.23
Overall Experience: 9.2
F
Federica couple it
10
tutto perfetto, posizione ottima, colazione top
2026-05-30 via Nuitee
A
Acinonyx70 couple cz
8
2026-05-29 via Nuitee
F
FOTEINI couple gr
8
2026-05-29 via Nuitee
G
GABRIELE solo_traveller it
9
Pros:

La posizione comoda per chi arriva dal porto e anche per arrivare nel centro storico (raggiungibile a piedi con autobus)
Il personale gentilissimo e disponibile sia per gli addetti alla reception che per gli addetti alla sala colazione.
Camera ampia così come il bagno

Cons:

Non è stato possibile utilizzare la cassaforte nonostante la grande e cortese disponibilità del personale per risolvere il problema
Aria condizionata poco efficiente

2026-05-28 via Nuitee
A
Anikó couple sk
10
2026-05-27 via Nuitee
C
Casado couple ar
9
Recomendable por atención y ubicación
Pros:

Muy bien todo el personal súper amable

2026-05-26 via Nuitee
C
Carlos Alberto Hagstrom solo_traveller br
10
Pros:

Staff cordial e prestativo. Bom café da manhã. Excelente localização.

Cons:

Nada a informar.

2026-05-25 via Nuitee
K
Krzysztof couple pl
10
2026-05-25 via Nuitee
K
Kim couple gb
8
After one bad night a comfortable stay in a well located hotel.
Pros:

The location was good enabling easy access to main attractions and public transport.

Cons:

On our first night we were put in a room that smelt and did not have windows and could not pass as a 4 star hotel. However the staff were kind and could not move us until the next day as they were full. Our new room was great.

2026-05-24 via Nuitee
A
ALBERTO solo_traveller it
6
2026-05-23 via Nuitee
T
Tanya solo_traveller au
8
Great boutique hotel in a great location on Palermo.
Pros:

Great location and clean. Friendly staff

Cons:

Nothing

2026-05-22 via Nuitee
C
CAROLINE couple fr
10
Pros:

L’emplacement et l’accueil du personnel très sympathique !

Cons:

Les chambres sont malheureusement très bruyantes très certainement mal isolées 😟

2026-05-22 via Nuitee
G
Giorgia couple it
9
2026-05-22 via Nuitee
Y
Yusuf couple tr
10
Pros:

Personel ilgili otelin konumu harika her yere yürüme mesafesinde.
Özellikle kahvaltı servisindeki kadın çok ilgili alakalı, biz çok memnun kaldık

2026-05-20 via Nuitee
G
Günter solo_traveller at
8
2026-05-20 via Nuitee
A
alessandra extended_group mc
8
Parfait pour une visite de courte durée
Pros:

Central , facile accès même en voiture avec parking payant à côté

Cons:

Bruit trafic la nuit

2026-05-19 via Nuitee
J
Jorge couple fr
10
2026-05-18 via Nuitee
A
Anne couple gb
10
Pros:

Clean, comfortable bed, good location & great breakfast

2026-05-17 via Nuitee
F
Francesco couple it
1
Pessimo in termini i di qualità prezzo
Pros:

Posizione, staff alla reception

Cons:

Camera , scarsa pulizia. Colazione non all'altezza

2026-05-16 via Nuitee
C
Companion58167859401 Couples
2
Not sure how it has a four-star rating.
Pros:

This hotel is at best a lower level Holiday Inn by US standards. Mold in bathroom, old comforter and bedding, inoperable A/C and room safe. Breakfast was included and OK. Staff with breakfast very nice. Very loud street noise, so make sure to get a back room. Location was walkable to sites. Not sure how it’s gotten a four-star rating. We checked mattress before sleeping there.

2026-05-13 via Tripadvisor