Artemisia Palace Hotel

Hotels
8.4 (1986 reviews)
Via Roma 499 , Palermo , IT

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Attentive staff
Comfortable beds
Cons:
Poor cleanliness
Inadequate breakfast quality
Parking issues

Categories

Cleanliness
6.73
Reported issues with room cleanliness and maintenance.
Service
9.2
Staff was attentive and helpful, positive sentiments around service.
Location
9.74
Excellent location, close to major sites and public transport.
Room Quality
7.69
Some rooms are small and not well-maintained; however, comfort was noted in some reviews.
Amenities
8.72
Amenities available but some areas need improvement.
Value for Money
8.68
Good value for the price, though some improvements are necessary.
Food and Beverage
7.23
Mixed reviews on breakfast quality and choice.
Overall Experience
9.2
Overall experience varied; positive elements but significant issues as well.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:19

Property Description

Historic Charm and Modern Comfort
Artemisia Palace Hotel, a gem from the early 20th-century near Politeama Theatre, seamlessly blends historic charm with modern comforts. Explore Palermo's historical center just a short walk away, with the harbor within reach.

Elegant Rooms and Thoughtful Amenities
Step into elegance with modern rooms at Artemisia Palace, equipped with free Sky TV, minibar, air conditioning, and premium toiletries for a comfortable stay.

Café, Lounge, and Special Dietary Options
Indulge in the hotel's own café and lounge, offering a perfect setting to unwind. Enjoy complimentary WiFi throughout and don't miss out on special-diet and gluten-free breakfast options available upon request.

For an unforgettable stay in Palermo, book your experience at Artemisia Palace Hotel today.

Important information:

If you are booking a prepaid rate and require an invoice, please include your company details in the Special Requests box when booking.

When traveling with pets, please note that an extra charge of EUR 10 per pet, per night applies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: PMO

Location

Guest Reviews

8.4
Based on 1986 reviews
Cleanliness: 6.73
Service: 9.2
Location: 9.74
Room Quality: 7.69
Amenities: 8.72
Value for Money: 8.68
Food and Beverage: 7.23
Overall Experience: 9.2
G
gianfranco • family_with_children • it
7
2026-10-29 • via Nuitee
I
Igor • extended_group • de
9
2026-10-28 • via Nuitee
D
Dario • extended_group • si
8
2026-10-27 • via Nuitee
I
Ingo • couple • de
9
Nettes Personal und gute Lage
Pros:

Gute Lage am Rande des Stadtzentrums. Bus vor der Tür.

Cons:

Dusche ist in die Jahre gekommen…

2026-10-27 • via Nuitee
P
Paulo Miguel Teixeira Fernandes • couple • pt
8
Pros:

Localização boa e com transporte público à porta. Pequeno almoço bastante bom. Atendimento simpático.

2026-10-27 • via Nuitee
H
Helen • couple • ch
5
Schöne Bilder auf booking- Realität sieht anders aus
Pros:

-Die Lage
-Personal Frühstücksraum

Cons:

Es ist definitiv kein 4 Sterne Hotel- allerhöchstens 3 Sterne!!
Das Zimmer ist spärlich ausgestattet, im Badezimmer gibt es ausser Flüssigseife keine anderen Kosmetikartikel. Teilweise hatten wir in der Dusche kein warmes Wasser. Die Sauberkeit könnte auch besser sein
Das Personal an der Rezeption ist eher kühl und wenig hilfsbereit.
Das Essen im Frühstücksraum war nicht ausreichend (ab 09:15 Uhr war fast alles fertig) und die Tische sind sehr nah beieinander

2026-10-26 • via Nuitee
N
Nicolas • couple • uy
10
Gran lugar para quienes van por primera vez a Palermo
Pros:

La ubicación es perfecta!!!! Los balcones de la habitación super disfrutables

2026-10-26 • via Nuitee
L
Liana • couple • it
7
L’albergo non è da 4 stelle ma in ogni caso siamo stati bene per la puliziae il personale gentile e la zona tranquilla
Pros:

Il personale è molto gentile e la camera pulita

Cons:

Le camere non sono ben insonorizzate e l’albergo dà su due strade molto trafficate .

2026-10-23 • via Nuitee
F
Fran • couple • gb
9
2026-10-22 • via Nuitee
P
Paul • extended_group • gb
8
pleasant
Pros:

large bedroom

Cons:

not twin beds. one large double bed and a small low bed

2026-10-21 • via Nuitee
R
Rickard • couple • us
10
Pros:

Good choices for breakfast
Close to everything

2026-10-20 • via Nuitee
R
Rauni • solo_traveller • fi
7
Pros:

Iso valoisa huone.

Cons:

Huono ääneneristys (kaduilta kaikki äänet läpi), ilmastointi ei toiminut, kaukosäädin toimi huonosti.

2026-10-20 • via Nuitee
A
Alberto • couple • us
1
Horrible experience and the worst value for money ever. I am a very well seasoned traveler.
Pros:

The location. Close to the main attractions and great restaurants nearby with amazing food and very affordable prices. The ladies working the breakfast were very helpful and attentive.

Cons:

They did not respond to my complaints about hygiene. Bathroom was dirty with human nails on the floor. The furniture is very poor and they did not respond to my request for one towel for two days. It does not have a lounge or bar as advertised and the staff at the reception were very unresponsive and very distracted with their own stuff. The shower is so small…

2026-10-20 • via Nuitee
G
Giovanna • couple • it
2
2026-10-19 • via Nuitee
A
Alessandro • couple • it
8
Pros:

Posizione

Cons:

sala colazione
insonorizzazione
bagno

2026-10-18 • via Nuitee
W
Wendy • couple • gb
7
A very pleasant stay. Very friendly helpful staff.
Pros:

Friendly staff, excellent location. Easy to walk everywhere

Cons:

Bed was very hard.

2026-10-14 • via Nuitee
C
Chiello • couple • it
10
Ci tornerò di certo
Pros:

La posizione e la buonissima colazione

2026-10-13 • via Nuitee
L
LUBA • extended_group • bg
10
2026-10-13 • via Nuitee
H
Hamaliei • solo_traveller • be
10
2026-10-11 • via Nuitee
G
GIULIANO • couple • it
5
2026-10-11 • via Nuitee