Artemisia Palace Hotel

Hotels
8.4 (1746 reviews)
Via Roma 499 , Palermo , it

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Attentive staff
Comfortable beds
Cons:
Poor cleanliness
Inadequate breakfast quality
Parking issues

Categories

Cleanliness
6.73
Reported issues with room cleanliness and maintenance.
Service
9.2
Staff was attentive and helpful, positive sentiments around service.
Location
9.74
Excellent location, close to major sites and public transport.
Room Quality
7.69
Some rooms are small and not well-maintained; however, comfort was noted in some reviews.
Amenities
8.72
Amenities available but some areas need improvement.
Value for Money
8.68
Good value for the price, though some improvements are necessary.
Food and Beverage
7.23
Mixed reviews on breakfast quality and choice.
Overall Experience
9.2
Overall experience varied; positive elements but significant issues as well.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:19

Property Description

Historic Charm and Modern Comfort
Artemisia Palace Hotel, a gem from the early 20th-century near Politeama Theatre, seamlessly blends historic charm with modern comforts. Explore Palermo's historical center just a short walk away, with the harbor within reach.

Elegant Rooms and Thoughtful Amenities
Step into elegance with modern rooms at Artemisia Palace, equipped with free Sky TV, minibar, air conditioning, and premium toiletries for a comfortable stay.

Café, Lounge, and Special Dietary Options
Indulge in the hotel's own café and lounge, offering a perfect setting to unwind. Enjoy complimentary WiFi throughout and don't miss out on special-diet and gluten-free breakfast options available upon request.

For an unforgettable stay in Palermo, book your experience at Artemisia Palace Hotel today.

Important information:

If you are booking a prepaid rate and require an invoice, please include your company details in the Special Requests box when booking.

When traveling with pets, please note that an extra charge of EUR 10 per pet, per night applies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: PMO

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 10 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 1746 reviews
Cleanliness: 6.73
Service: 9.2
Location: 9.74
Room Quality: 7.69
Amenities: 8.72
Value for Money: 8.68
Food and Beverage: 7.23
Overall Experience: 9.2
P
phgoodwin Friends getaway Pittsburgh, Pennsylvania
2
money
Pros:

Sadly, we have found the team at the Artemisia Palace to be unprofessional. We had an issue with the accounting and Ricardo's response was "it's not my fault" so just be wary of doing business with this hotel.

2026-02-13 via Tripadvisor
P
phileas fog solo_traveller it
8
Pros:

Ottima pulizia e la a colazione. Stanza molto grande

Cons:

Materasso troppo duro

2026-02-12 via Nuitee
A
Antonio couple au
9
Very enjoyable
Pros:

Nice breakfast. Friendly staff. Convenience to major attractions and public transport options excellent

Cons:

Room on street (Via Roma) - a little bit of traffic noise, but not too bad

2026-02-11 via Nuitee
P
panzera solo_traveller it
9
2026-02-11 via Nuitee
S
simone couple it
8
2026-02-10 via Nuitee
E
Edita couple lt
10
Pros:

Gera vieta, viskas O. K. Rekomenduočiau čia apsistoti

2026-02-10 via Nuitee
M
Matteo couple it
7
Pros:

staff favoloso , posizione ottima

Cons:

camere rumorosissime e leggermente vecchiotte

2026-02-10 via Nuitee
A
Attardi couple it
10
2026-02-09 via Nuitee
M
Michelle couple au
9
Pros:

Everything location was superb and the staff and breakfast was excellent

2026-02-08 via Nuitee
M
Michelle couple au
8
2026-02-08 via Nuitee
A
Abdullah couple tr
7
merkezi konumda emniyetli ama otel konforu zayıf.
Pros:

konum harika,eski bir otel,ucuz ama odalar bakım istiyor,kahvaltı zayıf,3 yıldız bir otel bence,odalar ufak,oda knusunda beklentisi omayanlar için olabilr,çoçuklu ailere uymaz.

Cons:

odalar ufak ama yapacak bir şey yok ama banyo ve tuvaletler mutlaka revize edilmeli.kahvaltı zayıf.

2026-01-31 via Nuitee
A
anne family_with_children it
9
Pros:

Emplacement idéal. Personnel très gentil, professionel et disponible. Excellent rapport qualité-prix.

2026-01-29 via Nuitee
C
Cabezaolias Otero family_with_children es
8
Bastante agradable
Pros:

Hotel bien situado. Habitación amplia y camas cómodas. Desayuno muy rico y los camareros/as súper atentos.
Muy recomendable ,dejamos las maletas todo el día en recepción para poder visitar Palermo y no pusieron problema.

Cons:

El baño, la ducha tiene el cordón muy corto y lo llevan hacia un lado y se queda muy baja. Para la gente alta muy incomodo y la mampara corta se sale el agua .

2026-01-29 via Nuitee
P
Peta couple us
10
Pros:

The convenience of the hotel to restaurants, downtown and historical places.

Cons:

The reception ares was small and the breakfast area. A small bar area would be nice of an evening.

2026-01-27 via Nuitee
O
OCHOA couple ar
10
Excelente lugar. Nos gustó mucho.
Pros:

Muy cómodo. Ubicado. Personal amable. Rico desayuno y muy bien atendido.

Cons:

———

2026-01-27 via Nuitee
S
sergio couple it
8
Piacevole
Pros:

Struttura pulita e ben localizzata con personale disponibile.. colazione ben assortita ma sala piccola per contenere tutti gli ospiti durante orario di punta

Cons:

Check in alle 15 troppo tardi e stanza su via Roma troppo rumorosa soprattutto la notte

2026-01-26 via Nuitee
P
patxi family_with_children es
9
Todo muy bien
2026-01-26 via Nuitee
C
Cristina couple it
8
Pros:

Staff molto cordiale.
Giovanna e Francesco durante la colazione gentilissimi

2026-01-26 via Nuitee
R
Rafael solo_traveller es
10
Muy Recomendable. Excelente relación calidad precio.
Pros:

La buena localización, la comodidad de la habitacion, el magnífico desayuno ”y sobre todo el trato recibido por el personal, tanto del personal de recepción como del personal encargado de servirnos los desayunos. Quiero nombrar muy especialmente a Giovanna y a Franco, el personal encargado del bar.

Cons:

Necesitaría una actualización

2026-01-25 via Nuitee
R
Rafael solo_traveller es
9
Altamente recomendable
Pros:

La situación, la excelente calidad precio y sobre todo la calidad humana del personal. Atentos y profesionales en todo momento. Magnífico el desayuno y aquí quiero reseñar especialmente a Giovanna y Franco, el personal encargado de la colazione. Cuídenlos muchísimo. Son extraordinarios.

Cons:

Necesitaría una modernización pero aún así todo es correcto y cómodo.

2026-01-25 via Nuitee