Hotel & Suites Monte-Cristo

Hotels
7.6 (2893 reviews)
6030 Boulevard Wilfrid Hamel , Quebec City , ca

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Spacious rooms
Helpful staff
Convenient location
Cons:
Cleanliness issues
Lack of breakfast
High deposit requirement

Categories

Cleanliness
6.56
Multiple cleanliness issues mentioned, such as hair in the bathroom and a dirty heater.
Service
8.53
Staff were frequently described as nice and helpful, though some service issues arose.
Location
8.57
Positive mentions about the location being convenient and near shops.
Room Quality
8.02
The room quality received mixed reviews but generally noted for being spacious.
Amenities
7.55
Some amenities were functional, but the lack of certain features like towels hooks was a noted downside.
Value for Money
7.01
$150 per night considered high given the cleanliness issues.
Food and Beverage
6.56
No breakfast available which was mentioned as a disappointment.
Overall Experience
8.03
Overall, guests had a pleasant stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:42

Property Description

Luxurious Accommodations

Hotel & Suites Monte-Cristo in Ancienne-Lorette, just 15 minutes from Quebec City, offers a comfortable stay with modern amenities. The rooms feature flat-screen TVs, sports channels, and spacious work areas, ensuring a relaxing experience for guests. Additionally, each room is equipped with a refrigerator and microwave for added convenience.

Convenient Location

Located only 10 minutes from Les Galeries de la Capitale Shopping Centre, Hotel & Suites Monte-Cristo is the perfect base for shopping enthusiasts. Guests can also easily access the Jean Lesage Quebec International Airport, just a 5-minute drive away, making travel hassle-free.

Relaxing Outdoor Pool

Guests can unwind and enjoy the seasonal outdoor pool at Hotel & Suites Monte-Cristo. Whether it's a refreshing swim or simply lounging by the poolside, this feature adds a touch of relaxation to your stay.

For a delightful stay near Quebec City, book your room at Hotel & Suites Monte-Cristo now.

Important information:

Guests must be at least 18 years of age to book and stay at this property.

Please note, there is a mandatory fee of CAD 2.99 fee for long-distance calls and WiFi access, even if guests don't use these services.

Please note that payment will be processed upon check-in, not check-out.

Please note that Visa debit cards are not accepted as a method of payment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YQB

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for CAD 10 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

7.6
Based on 2893 reviews
Cleanliness: 6.56
Service: 8.53
Location: 8.57
Room Quality: 8.02
Amenities: 7.55
Value for Money: 7.01
Food and Beverage: 6.56
Overall Experience: 8.03
N
Nancy • couple • ca
3
Désastreux
Pros:

Il n’y avait pas de tapis

Cons:

Les barrures de portes étaient brisés l’usure des lieux bain toilette fauteuil etc

2026-07-05 • via Nuitee
T
Tucker • solo_traveller • ca
3
Pros:

Convient

Cons:

Service was terrible, called the front desk 4 times for 2 different reasons nobody ever showed up to the room. One issue was the toilet not flushing fully.

2026-07-04 • via Nuitee
A
Anthony • solo_traveller • fr
5
2026-07-04 • via Nuitee
S
Serge • solo_traveller • ca
10
2026-07-03 • via Nuitee
K
Khezripour • couple • ca
4
2026-07-02 • via Nuitee
M
Myriam • solo_traveller • ca
7
2026-07-01 • via Nuitee
R
Richard • family_with_children • fr
6
Pas cher mais : propre et bon accueil !
Pros:

L’excellent accueil du jeune homme de la réception .

Cons:

Les chambres sont veillotes et méritent d’être refaite entièrement .

2026-07-01 • via Nuitee
E
Estevan • solo_traveller • fr
9
Very good
Pros:

Very good staff

2026-07-01 • via Nuitee
G
GIUSEPPE FRANCO ROBERTO • extended_group • it
9
Utile per non svenarsi a Quebec city.
Pros:

Non manca nulla di ciò che serve. Personale cortese.

Cons:

È un po’ lontana dalla city.

2026-07-01 • via Nuitee
T
Thibault • solo_traveller • ca
5
2026-07-01 • via Nuitee
J
Jade • solo_traveller • ca
4
Déception
Pros:

L'emplacement du site, proximité. Chambre spacieuse.

Cons:

La qualité de la chambre bris de certain équipement (robinet, toilette, rideau)
Les photos de l'annonce montrent une chambre quand même différente de celle que nous avons obtenue.

2026-06-30 • via Nuitee
K
Katharina • solo_traveller • ca
9
Pros:

Le personnel bravo à vous

2026-06-30 • via Nuitee
F
France • extended_group • ca
8
2026-06-29 • via Nuitee
C
Charlotte • extended_group • ca
7
2026-06-29 • via Nuitee
R
Rachel • family_with_children • ca
7
The first room we were given was a little messy and had an old, musty smell. I asked the front desk
2026-06-29 • via Nuitee
J
Jaimini • couple • ca
9
2026-06-29 • via Nuitee
O
Olga • family_with_children • ca
10
Pros:

The hotel is under constraction but the room was exceptionally clean, including bedding and the bathroom. No carpet on the floor, that is awesome! Thank you.

2026-06-29 • via Nuitee
H
Hélène • extended_group • ca
5
2026-06-29 • via Nuitee
N
Ngandu • solo_traveller • ca
6
Pros:

Un bon emplacement.

Cons:

Toilette, avec de rouille, douche qui se bouche au lavage. Et la télévision qui ne fonctionne pas

2026-06-29 • via Nuitee
I
Isabelle • couple • ca
8
Beau séjour
Pros:

Tranquille, confortable et abordable

Cons:

Pas de cafetière dans la chambre

2026-06-28 • via Nuitee