Citadines Amigo Iloilo

Hotels
•
Citadines
8.7 (281 reviews)
Iznart Street , Iloilo City , ph

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
Pet bowls
Pet basket
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Cleanliness issues
Limited food options

Categories

Cleanliness
8.28
Some reviews mention cleanliness issues, especially with the bathrooms and the lobby area.
Service
9.25
Staff was frequently noted as friendly and accommodating, providing good service.
Location
9.29
Centrally located in downtown Iloilo, making it convenient for exploring.
Room Quality
8.74
Rooms were generally spacious and comfortable, though some mentioned the need for upgrades.
Amenities
8.27
Some amenities were highlighted positively, but others, like the food variety, were lacking.
Value for Money
8.73
Guests felt the hotel offered a good value for their stay considering the location.
Food and Beverage
7.78
Limited choices for breakfast and some dissatisfaction with food options.
Overall Experience
9.25
Most guests reported a positive experience overall, despite some mentioned issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:57

Property Description

Luxurious Outdoor Swimming Pool and Stunning Garden Views

Citadines Amigo Iloilo offers a luxurious stay with an outdoor swimming pool and picturesque garden views. Guests can unwind in style while enjoying the beauty of the surroundings.

Fully Equipped Kitchen and Family-Friendly Accommodation

This sustainable aparthotel provides air-conditioned units with modern amenities, including a fully equipped kitchen in selected rooms. Ideal for families, the accommodation offers comfort and convenience for a memorable stay.

Convenient Location and Nearby Attractions

Located just 3.6 km from Smallville Complex, Citadines Amigo Iloilo is close to popular landmarks such as Department of Foreign Affairs - Iloilo and SM Delgado. Explore the city with ease and return to a comfortable retreat at the aparthotel.

Book your stay at Citadines Amigo Iloilo for a blend of luxury, convenience, and relaxation.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ILO

Property Policies

  • Parking

    No parking available.

  • Internet

    No internet access available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.7
Based on 281 reviews
Cleanliness: 8.28
Service: 9.25
Location: 9.29
Room Quality: 8.74
Amenities: 8.27
Value for Money: 8.73
Food and Beverage: 7.78
Overall Experience: 9.25
S
Sakiko • family_with_children • jp
6
良かった
Pros:

ホテルのスタッフはとても親切で良かったです。

Cons:

シャワーの水圧が弱いのと、熱いお湯が出ないことが不満です。

2026-02-14 • via Nuitee
A
Alberto Jr • couple • ph
10
2026-02-14 • via Nuitee
A
Alberto Jr • couple • ph
10
2026-02-14 • via Nuitee
G
Gina • couple • us
9
2026-02-12 • via Nuitee
F
Felix • family_with_children • nz
8
Excellent location
Pros:

Location

Cons:

Na

2026-02-12 • via Nuitee
H
Henna • couple • fi
9
2026-02-11 • via Nuitee
R
Rhaycel • family_with_children • ae
10
Pros:

I booked a room for my mother’s birthday since I couldn’t be there and only asked for a simple note to make her smile, but they really went the extra mile. ♥️ The room was beautiful, and we truly appreciated the thoughtful gesture. Will definitely book again! 💯

2026-01-31 • via Nuitee
M
Mylene • family_with_children • de
5
It was OK!
Pros:

Overall, Citadines Amigo is a decent hotel. It is somewhat dated, but clearly maintained with care, especially in terms of its interior design.

The pool area is not very large, but it stands out for its pleasant look and feel. A dedicated spa area is conveniently located right next to the pool.

Our room was spacious and well equipped, including a proper refrigerator, wardrobe, and kettle. The bathroom was small but functional and well maintained.

The staff were friendly and attentive, and there was truly nothing to complain about in terms of service.

The location is in a lively and more authentic area of Iloilo City, surrounded by many restaurants, cafés, SM Delgado, Watsons, and several thrift shops, which makes it very convenient for daily needs and exploring the neighborhood.

Cons:

Breakfast offered a selection of both hot and cold dishes; however, many of the hot items were unfortunately no longer warm.

One area that clearly needs improvement is sound insulation. We had a room facing the street, and it was very difficult to sleep at night due to poor window insulation and traffic noise.

Additionally, my husband unfortunately encountered a cockroach in the bathroom. Even in a tropical country, this should not occur in a hotel of this category.

2026-01-29 • via Nuitee
H
Henry Val • solo_traveller • us
10
It’s awesome property . I enjoyed so much. Staff are wonderful amazing hard working. Very safe place. Hala Bira Iloilo D
Pros:

Center of attraction

Cons:

The breakfast maybe additional variety of food? At least 4-5 main dish ? Not just 2? Thank you

2026-01-28 • via Nuitee
R
rodelio • couple • qa
8
2026-01-28 • via Nuitee
F
Francis • family_with_children • us
9
Pros:

Very friendly staff.

2026-01-27 • via Nuitee
V
Vito • family_with_children • ph
9
Great place to stay in Iloilo City!
Pros:

The rooms of Citadines, as always, are well appointed and perfect for families. It was also very spacious compared to other hotel chain rooms we've stayed in. The bed and air conditioning was good, as was the bathroom. If you are renting a car to get around, they have street parking, which is relatively safe in this city. Also close to other places of interest in the city.

Cons:

The breakfast was not as well spread, but acceptable for the price we paid for.

2026-01-27 • via Nuitee
K
Kina Escano • family_with_children • ph
10
2026-01-26 • via Nuitee
D
Danilo Sebastian • extended_group • ph
9
I had a fabulous stay and will definitely book again in my next visit.
Pros:

I would like to commend the excellent service provided by Raphael from reception. He was courteous, smart and customer centric. His demeanor provided a most welcoming feeling, I give him 5 Star for Service!

Moreover, all staff I have encountered provided consistent good service. Bravo!

2026-01-19 • via Nuitee
O
Oliva • couple • us
9
Great
Pros:

Location and staff.

2026-01-16 • via Nuitee
V
Virginie • family_with_children • fr
10
Les yeux fermés
Pros:

Nous avons aimé l'accueil du personnel, notamment Raphaël, extrêmement professionnel et chaleureux.

Le confort de la chambre, spacieuse et bien équipée.

Cons:

Rien

2026-01-15 • via Nuitee
R
Runica • solo_traveller • ph
9
Pros:

Very clean and eco-friendly

2026-01-14 • via Nuitee
R
Roland • family_with_children • gr
7
2026-01-14 • via Nuitee
K
Kina Escano • family_with_children • ph
10
Feel-at-home in the city
Pros:

The feel-at-home vibe. Made me want to buy a unit and turn it into my home. lol

Cons:

It was too expensive for me to stay another 2 days lol. I am poor but the stay was worth the price.

2026-01-11 • via Nuitee
J
Jeffrey • family_with_children • se
9
2026-01-10 • via Nuitee