Hotel Sahid Surabaya

Hotels
Sahid Hotels & Resort
7.2 (45 reviews)
Sumatra Street 1-15, East Java , Surabaya , id

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Cons:
The hotel is old and not well maintained.
The alley smells like cigarettes.
It's really loud due to traffic.

Categories

Cleanliness
4.8
The hotel is really old and not well maintained, contributing to cleanliness issues.
Service
7.8
Standard service quality for this hotel tier.
Location
7.8
Standard location quality for this hotel tier.
Room Quality
6.3
The hotel's old condition affects room quality.
Amenities
8.3
Standard quality for this hotel tier.
Value for Money
7.3
Average value for money based on hotel conditions.
Food and Beverage
8.3
Standard quality for this hotel tier.
Overall Experience
7
Overall experience reflects the combination of all aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:53

Property Description

Convenient Location
Located just a stone’s throw away from Gubeng Railway Station and Delta Plaza, Hotel Sahid Surabaya offers easy access to transportation and shopping hubs.

Facilities Galore
Enjoy a range of amenities including a restaurant, fitness centre, and even karaoke facilities during your stay at Sahid Hotel.

Dining Delights
Indulge in a variety of cuisines ranging from local delicacies to Western dishes at Sahid Café, complemented by a selection of cocktails at the on-site bar.

To experience the convenience and comforts of Hotel Sahid Surabaya, book your stay now.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SUB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for Rp 200,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.2
Based on 45 reviews
Cleanliness: 4.8
Service: 7.8
Location: 7.8
Room Quality: 6.3
Amenities: 8.3
Value for Money: 7.3
Food and Beverage: 8.3
Overall Experience: 7
I
Imandaru solo_traveller id
5
Cons:

The hotel is really old and not really well maintained. The alley smells like cigarettes and feel bit spooky. Also it’s really loud, you can hear the traffic as the windows is not soundproof.

2025-11-12 via Nuitee
S
shi hua family_with_children tw
9
Pros:

房間空間大,員工親切,不須過馬路,旁邊就有超商,叫車很方便

2025-07-09 via Nuitee
D
Dr review category business travellers id
10
Exceptional
2025-04-01 via Nuitee
M
Muhammad family with young children id
5
Passable
2025-01-07 via Nuitee
O
Okanb3 family with young children ch
3
Poor
Pros:

The proximity to the train station. The politeness of the staff.

Cons:

On our trip from Malang to Ketapang we booked this stopover hotel in order to freshen up and to store our luggage while dining somewhere in Surabaya.
I knew from the price that it would not be a spectacular hotel but it was ok to have something near the train station.

The room was clean as it gets but the amenities of course were not meeting any standards at all. It is sad that a hotel in such a premium location is not being maintained in a way it suits international travellers.

2024-08-01 via Nuitee
B
Bert solo traveller au
10
Great value for this solo traveller
Pros:

Given upgraded room even with very competitive rate. Very happy and satisfied with stay. Staff all very friendly and helpful. Location ideal next to gubeng, however for walking access from station to hotel need to use Google maps to find crossing over rail line, as there seems to be no direct pedestrian exit from station to the western side.

Cons:

All good

2023-12-07 via Nuitee
T
Tarshan family with young children my
5
Passable
Cons:

they claim theres hot water, when i complained they came to check and defended the water is hot enough when its just less than lukewarm. room is dusty i had allergy reactions. theres no bellhop to bring luggages so i had a hard time

2023-12-07 via Nuitee
R
Rauf young couple my
10
Exceptional
2023-11-28 via Nuitee
T
Thomas solo traveller gb
6
Pleasant
Pros:

Close to train station, room is fairly well furnished and lobby area is nice. Decent view from upper floors.

Cons:

WiFi didn't stretch to my room which is pretty poor. My sink also leaked which was audible from the bedroom and left the bathroom floor slippery. Also isn't much to do in the surrounding area.

2023-11-13 via Nuitee
S
Susan solo traveller gb
7
Good
2023-11-02 via Nuitee
D
Daisy solo traveller nl
7
Nice hotel with very friendly staff, convenient restaurant in hotel, but internet doesn t work.
Pros:

Nice hotel with very friendly staff behind reception. The room was good and bathroom was clean. The restaurant in the hotel was very convenient for me and the food was great.

Cons:

I had huge problems with the internet. It did not work properly. For my traveling I am relying on good internet and this is a must in a hotel for me. I had to sit in the middle of the night in the hallway to have somewhat of a connection.

2023-11-02 via Nuitee
T
Thomas group nl
6
Pleasant
2023-10-23 via Nuitee
L
Lynette with friends au
10
The position to train was perfect nice and clean.
Pros:

Location

Cons:

It was great

2023-09-30 via Nuitee
K
Kok young couple sg
9
Simple & Convenient place
Pros:

Is very near to surabaya gubeng train station. The submarine museum is a short walk away.

Cons:

Need to wait for hot water before bathing. A bit noisy from the busy street infront.

2023-09-12 via Nuitee
T
Tina solo traveller id
7
Good
2023-08-28 via Nuitee
S
Steven solo traveller sg
8
Convenient and excellent value
Pros:

Great location - less than 5min walk from Surabaya Gubeng traiin station

2023-08-12 via Nuitee
R
Rosdiana group id
6
Pleasant
2023-08-03 via Nuitee
M
Monique family with young children id
6
Pleasant
2023-07-13 via Nuitee
P
Paul solo traveller au
8
Very good
Pros:

Staff and food were outstanding

Cons:

Room needed maintenance - painting

2023-07-09 via Nuitee
R
Rodney family with young children au
6
Pleasant
2023-07-02 via Nuitee