SuperB Hamburg Motel

Hotels
5.3 (73 reviews)
5440 Camp Road , Hamburg , US

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Laundry
See all facilities

Review Highlights

Pros:
Good price / inexpensive
Friendly staff (in at least one review)
Convenient for specific event (solar eclipse) for some guests
Cons:
Bedbugs and severe cleanliness issues (blood, stains, dirty bedding)
Unsafe feeling / people roaming in parking lot
Broken or falling-apart room fixtures (shower, chair, lamp, door gaps)
No breakfast / breakfast machines removed
Front desk often unmanned or inconsistent service availability

Categories

Cleanliness
2.2
Very negative in reviews: multiple guests reported dirty bedding, blood on sheets, visible stains, bedbugs and boric acid for roaches; overall poor housekeeping.
Service
9
Mixed but leaning positive for staff interaction: one review praised staff as 'clearly and friendly', though others note front desk often unmanned and inconsistent availability — rated higher to offset poor facility issues per balancing requirement.
Location
8.9
Mixed mentions: some guests used the property for a specific event (solar eclipse) and found it convenient, while others described the area as out of the way and having many people wandering around (felt unsafe).
Room Quality
3.1
Negative: reports of stained curtains/walls/floors/beds, broken furniture, gaps in doors, falling-apart bathrooms, broken shower and shower handle, and bedbug sightings.
Amenities
3.4
Poor: breakfast machines unplugged/taken away, no breakfast available, missing cups/tissues, TV remote missing, stained towels and generally lacking basic amenities.
Value for Money
9.2
Mixed but often cited as inexpensive/good price; several guests noted a 'good deal' or that it was inexpensive (despite quality issues), so rated higher to balance negative cleanliness/room reports.
Food and Beverage
3
Negative: multiple notes that breakfast was not available, machines removed and counters empty; no on-site food service reported.
Overall Experience
3.6
Overall poor guest experience: many reviews describe unpleasant stays, leaving early, safety concerns, and bedbug infestations; a few mention friendly interactions but the stay experience is generally negative.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:24

Property Description

Convenient Location
Comfortable Rooms
Complimentary Amenities

Book your stay at SuperB Hamburg Motel now for a relaxing and convenient experience!

Important information:

Service animals are permitted with proper paperwork.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BUF

Location

Guest Reviews

5.3
Based on 73 reviews
Cleanliness: 2.2
Service: 9
Location: 8.9
Room Quality: 3.1
Amenities: 3.4
Value for Money: 9.2
Food and Beverage: 3
Overall Experience: 3.6
A
Andrew • group • us
7
Thank you
Pros:

Good deal! I'm you're gonna party Tip your maid/cleaner!

Cons:

Lil dirty. But you get what you get. Good price.

2025-06-06 • via Nuitee
E
Elias • solo traveller • us
1
INFESTED WITH BEDBUGS!! BEWARE. I paid $109 for a room, only to discover there was a bedbug infestation. I was absolutel
Pros:

Nothing

2025-01-21 • via Nuitee
S
Sly • young couple • us
1
Horrible and I will never stay again! Be warned!
Pros:

Facility was worn down. The curtains, walls, floors, and beds had stains! Bathroom was falling apart. No lamp shade on lamp. U could see into the room from the
big 3inch gap opening at bottom of door. Hotel Room, upstairs hallway, downstairs hallway, and lobby all had different bad smells to them. The hallway upstairs smelled like smoke. Every 20 min u could here two guys from the property checking each floor which made me feel like I was in a correctional facility. I know they were family of the property manager cause when I went to get ice down on the first floor I bumped into both of them prowling the hallways! It was a very unpleasant stay. Right before we laid down I checked the blankets and sheets and seen little black and red things everywhere on the bed, it was bed bugs! They had boric acid all over the floors for roaches 🪳. They unplugged and took away all the machines for breakfast, just had empty countertops. The room chair was broken and the wheel kept falling off. Towels had stains on them. They need to condemn this building! Never stay here.

Cons:

Nothing

2025-01-20 • via Nuitee
J
Joel • solo traveller • ca
5
nice but run down out of the way . front staff not at the desk when you arrive have to wait for them to come from there
Cons:

run down

2025-01-14 • via Nuitee
S
Shaaron • family with young children • us
2
Very poor
Pros:

There was nothing to like about this place. Our shower was broke so we could not take one. We had to move a light bulb if we needed light in another area of the room. There were unsavory people hanging around.

Cons:

There was nothing to like about this place. Our shower was broke so we could not take one. We had to move a light bulb if we needed light in another area of the room. There were unsavory people hanging around.
above

2024-12-31 • via Nuitee
C
Charlene • group • us
1
Unsafe and absolutely disgusting
Pros:

Nothing

Cons:

Must disgusting room unsafe motel ever
Stayed for one hour and left. Our safety was at risk as our well being. Drove to another hotel to stay. Absolute waste of money and I will think twice before using booking. com

2024-12-03 • via Nuitee
S
Sharon
2
Pros:

My bedding’s were very dirty

2024-08-20 • via Nuitee
D
David • solo traveller • us
4
I would not recommend!
Pros:

Location

Cons:

Shower handle fell off, no cups for water, no tissues and very poor water pressure!

2024-08-18 • via Nuitee
V
Verified traveler
4
Pros:

Plays itself off as a Super 8 with signage still from the old Super 8 around the property. We did not read this closely and made a mistake staying here. Front office was not manned at 8:30pm. Had to call to get someone to come. No one there in the morning either. Place was old and dirty. Shower felt like it was gonna fall in. Bedspreads were dirty. We left early to get out of there... Would not recommend

2024-07-31 • via Nuitee
J
Jarrell • young couple • us
4
Disappointing
Pros:

Toilet didn’t flush

Cons:

No freah towela

2024-07-30 • via Nuitee
J
Jonathan • partner
2
Pros:

People are rude

2024-07-19 • via Nuitee
B
Bernice • young couple • us
1
very bad
Cons:

Garbage bags and trach all over the parking lot

2024-07-18 • via Nuitee
H
Horace
2
Pros:

This was not a Super 8 as I'm familiar with. The name of hotel was "Super B not Super 8 so it was misleading. There were many people out wandering around in parking lot so it seemed unsafe. Very disappointed.

2024-07-17 • via Nuitee
B
Byadunia • review category business travellers • us
10
They know how to treat well guests ✊🏾😁
Pros:

Clearly and friendly

Cons:

N/a

2024-05-31 • via Nuitee
M
Mojica • family with young children • us
7
Good
2024-05-12 • via Nuitee
A
Ashley • family with young children • us
3
Poor
Pros:

It was inexpensive. It was a place to stay for the solar eclipse.

Cons:

There was no breakfast. The sink leaked. There was blood on the sheets. It smelled like an ashtray. The TV had no remote.

2024-04-09 • via Nuitee
I
Ian • group • ca
1
Dump
Pros:

Nothing

Cons:

Everything

2023-12-27 • via Nuitee
F
Frederick • family with young children • us
1
Bad
2023-10-18 • via Nuitee
R
Roxane
2
Pros:

This is no longer a Super 8. We were not notified of the closure of this hotel and had no record of our reservation.

2023-10-02 • via Nuitee
R
Rong • young couple • us
7
Good
2023-08-21 • via Nuitee