Holiday Inn Express & Suites Shelbyville Indianapolis by IHG

Hotels
•
Holiday Inn Express
8.8 (315 reviews)
38 West Rampart Street , Shelbyville , us
+1 317-398-0800

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
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Review Highlights

Pros:
Cleanliness
Friendly staff
Comfortable beds
Good breakfast
Cons:
Noise from other guests
Difficulty finding the hotel
Soundproofing issues

Categories

Cleanliness
8.5
Guests consistently highlight the cleanliness of the rooms and facilities, but some mentioned soundproofing issues.
Service
9.3
The staff received high praise for their friendliness and helpfulness throughout the stay.
Location
8.3
The hotel is well-located, although some reviews noted difficulties in finding it and highway noise.
Room Quality
8.5
Rooms are described as comfortable and clean, but some reviews mentioned noise and lack of soundproofing.
Amenities
8.8
The amenities, including the pool and breakfast, are appreciated, with some comments on their quality.
Value for Money
8.8
Generally perceived as affordable for the quality provided.
Food and Beverage
9.1
Breakfast received special mention as surprisingly good for a complimentary offering.
Overall Experience
9.1
Guests felt positively about their stay overall, often mentioning their willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 22:12

Property Description

Indulge in Comfort and Convenience

Relax by the Pool: Enjoy a refreshing dip in the indoor pool or soak up the sun on the poolside loungers.

Stay Connected: Benefit from complimentary Wi-Fi throughout the hotel and catch up on your favorite shows on the flat-screen cable TV in your cozy room.

Explore Nearby Attractions: Take a short drive to Indiana Live! Casino, Bear Chase Golf Club, or downtown Shelbyville for entertainment and leisure.

Experience a seamless blend of relaxation and adventure at Holiday Inn Express Hotel & Suites Shelbyville. Book now for an unforgettable stay!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IND

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.8
Based on 315 reviews
Cleanliness: 8.5
Service: 9.3
Location: 8.3
Room Quality: 8.5
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 9.1
Overall Experience: 9.1
R
Russell • couple • us
10
2026-09-03 • via Nuitee
M
Malinda • couple • us
10
Relaxing stay
Pros:

Friendly

Cons:

Clean

2026-08-31 • via Nuitee
V
Vincent • family_with_children • us
2
Absolutely uncalled for. Why they weren't booted out is ridiculous. Ihg will not be my 1st choice.
Pros:

Clean room.

Cons:

We had to call the desk at 8:50 for the people qabove us jumping,running and screaming. They addressed the issue as they calmed down. But around 10 pm the people above us got louder and even yelling screaming and running all over the place again. When management talked to them it got worse for about 15 minutes before they got quiet. I'm a retired marine and you would not have liked me handling this situation on my terms.

2026-08-12 • via Nuitee
M
Marty • couple • us
10
Overall a good experience.
Pros:

Location and breakfast.

Cons:

A little loud room facing interstate.

2026-08-09 • via Nuitee
L
Lajuana • couple • us
4
Way overpriced for available amenities, very little staff. Will not go back there. Couldn’t sleep because of outside noi
Pros:

Not a lot

Cons:

Area crowded with other hotels and apartments directly on top of it with reduced parking. Right next to I-74 and very loud, hard to sleep. Too much local foot traffic. Nothing for refreshment or food within walking distance. No privacy

2026-08-07 • via Nuitee
M
Marinus • couple • us
8
2026-08-02 • via Nuitee
J
Josh • family_with_children • us
9
2026-07-23 • via Nuitee
C
Christopher • couple • us
8
It was decent for a one night stay and enjoyed breakfast.
Pros:

Ample parking

Cons:

It was kind of hidden. It appeared to be an older hotel that was cleaned up.

2026-07-02 • via Nuitee
J
Jan • family_with_children • us
10
Good family hotel
Pros:

Great room - spacious, clean, cool. Food was great with good selection for breakfast. Pool was warm water and clean. Nice outdoor area for pool also.

Cons:

Nothing

2026-06-30 • via Nuitee
M
Michele • solo_traveller • it
8
2026-06-26 • via Nuitee
M
Mike • solo_traveller • us
6
Pros:

Food wasn't bad, staff were friendly, and it wasn't a bad stay.

Cons:

The pull out bed was horrible. Mattress was nothing but springs and we decided not to use it.

2026-06-14 • via Nuitee
D
Dana • couple • us
8
2026-06-06 • via Nuitee
C
Clark • family_with_children • us
10
2026-05-28 • via Nuitee
M
MacNicol • extended_group • us
10
2026-05-26 • via Nuitee
K
Kenyatta • family_with_children • us
8
2026-05-18 • via Nuitee
R
R. Welding • couple • us
8
A nice stay but a bit over priced.
Pros:

Spacious room, good shower pressure. Lots of counter space and 3 large drawers. Parking lot near doors. Very good breakfast that was offered early(6:30am) on the weekend so could eat before going to our event both days!

Cons:

Both queen beds had uneven firmness, very uncomfortable (the mattresses should be replaced). The room was dark, lacked any lighting except at the desk and the night stand between the beds. No "do not disturb" door sign, I had to ask for it at the desk. No coffee maker in the room, I was able to get one by asking at the desk ( I make tea or coffee while I am in the room to relax. Having it available in the the lobby is fine, but you need to get dressed to leave your room to get it. I thought the rate was a bit high for the property and its location.

2026-05-18 • via Nuitee
L
Lindsay • solo_traveller • us
7
2026-05-15 • via Nuitee
M
Marcelle • solo_traveller • us
6
Pros:

Staff was great. Good location.

Cons:

Where do I start. The room was iffy at best. Bathroom was dirty. The remote to the TV should have been condemned. It was sticky and disgusting. I cleaned it with a Clorox wipe - yuck! Bed was so so. Pool was cold. No switch plates on light sockets in the pool area. Where the smoke detector should have been was just wires hanging down.

2026-05-13 • via Nuitee
A
Amanda • couple • us
10
2026-05-13 • via Nuitee
S
Samuel • extended_group • us
1
Pros:

I booked a room on booking.com for a 2 Queen bed room. They said we are overbooked and I got a King bed with a sofa "sleeper". Bullshit experience. Do Not Overbook

2026-05-12 • via Nuitee