Holiday Inn Express & Suites Shelbyville Indianapolis by IHG

Hotels
•
Holiday Inn Express
8.5 (185 reviews)
38 West Rampart Street , Shelbyville , US
+1 317-398-0800

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Comfortable beds (many guests)
Clean rooms and daily housekeeping
Excellent breakfast / good selection
Friendly, helpful staff
Spacious rooms and good shower pressure
Ample parking (reported by some)
Cons:
Noise from interstate and other guests
Perceived as overpriced for the amenities
Inconsistent mattress comfort; poor pull-out bed
Parking congestion and blocked spots by large vehicles
Mixed pool experience (shallow/no hot tub reports)
Occasional cleanliness/maintenance issues (bathroom, sticky remote)
Overbooking / room-type mixups reported

Categories

Cleanliness
8.5
Many guests reported clean rooms and daily housekeeping, though a few noted specific issues (dirty bathroom, sticky TV remote) leading to a slightly mixed but overall positive cleanliness impression.
Service
9.5
Staff were frequently described as friendly and helpful; desk staff addressed noise complaints and guests reported good service overall, supporting a strong service rating.
Location
7
Location is convenient for events but repeatedly criticized for proximity to I-74 and local traffic/noise, plus dense surrounding development and limited nearby walkable dining options.
Room Quality
8
Rooms were often described as spacious with good shower pressure, but issues such as uneven/firmer mattresses, a poor pull-out mattress, dark lighting in some rooms, and occasional maintenance concerns lowered the score.
Amenities
8
Breakfast amenities are a clear strength; pool and other amenities received mixed feedback (clean/warm for some, cold/shallow or lacking hot tub for others), and some rooms lacked in-room extras like a coffee maker.
Value for Money
7
Multiple guests felt the price was high relative to available amenities and noise/parking issues, though others found the stay acceptable given service and breakfast quality.
Food and Beverage
10
Breakfast was repeatedly praised (described as amazing, very good selection, early weekend service), making food and beverage a standout positive.
Overall Experience
10
Despite some noise, parking and occasional maintenance concerns, many guests described the stay as a good or relaxing experience with friendly staff and excellent breakfast, yielding a very positive overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:24

Property Description

Indulge in Comfort and Convenience

Relax by the Pool: Enjoy a refreshing dip in the indoor pool or soak up the sun on the poolside loungers.

Stay Connected: Benefit from complimentary Wi-Fi throughout the hotel and catch up on your favorite shows on the flat-screen cable TV in your cozy room.

Explore Nearby Attractions: Take a short drive to Indiana Live! Casino, Bear Chase Golf Club, or downtown Shelbyville for entertainment and leisure.

Experience a seamless blend of relaxation and adventure at Holiday Inn Express Hotel & Suites Shelbyville. Book now for an unforgettable stay!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IND

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 185 reviews
Cleanliness: 8.5
Service: 9.5
Location: 7
Room Quality: 8
Amenities: 8
Value for Money: 7
Food and Beverage: 10
Overall Experience: 10
C
Chloe • family_with_children • us
9
Pros:

The service and cleanliness

Cons:

The elevator was not in service and I stayed on the 2nd floor ..but I managed :)

2026-11-04 • via Nuitee
C
Catherine • family_with_children • us
10
Pros:

Large bathroom, comfortable beds.

Cons:

Elevator problems.9

2026-11-03 • via Nuitee
D
Don • couple • us
10
2026-10-20 • via Nuitee
B
Butcher • family_with_children • us
10
2026-10-20 • via Nuitee
J
Jessica9007 • solo_traveller • us
8
Pros:

I went Shelbyville to throw my sister a baby shower, so comfort was important. The bed was very comfortable and the room was clean. Housekeeping came everyday, although we didn't need them except for towels. The breakfast was amazing!

Cons:

We wanted a hotel with a pool to decompress. There is no hot tub, and unfortunately the pool is only 4 ft all the way around. I don't feel like the stay was worth almost 400.00, but overall it was a good experience. Another issue was the parking and loudness. There are a lot of workers staying there who park their vehicles across 2-3 parking spots near the front, where we needed to park because our room was on the first floor near the reception. There was no parking because of how they parked. Our neighbor was coming in around 2am banging stuff around and waking us up. I understand they need a place to stay, but maybe designated parking would help for their large vehicles with trailers.

2026-10-15 • via Nuitee
J
Jones • solo_traveller • us
10
2026-09-16 • via Nuitee
R
Russell • couple • us
10
2026-09-03 • via Nuitee
M
Malinda • couple • us
10
Relaxing stay
Pros:

Friendly

Cons:

Clean

2026-08-31 • via Nuitee
V
Vincent • family_with_children • us
2
Absolutely uncalled for. Why they weren't booted out is ridiculous. Ihg will not be my 1st choice.
Pros:

Clean room.

Cons:

We had to call the desk at 8:50 for the people qabove us jumping,running and screaming. They addressed the issue as they calmed down. But around 10 pm the people above us got louder and even yelling screaming and running all over the place again. When management talked to them it got worse for about 15 minutes before they got quiet. I'm a retired marine and you would not have liked me handling this situation on my terms.

2026-08-12 • via Nuitee
M
Marty • couple • us
10
Overall a good experience.
Pros:

Location and breakfast.

Cons:

A little loud room facing interstate.

2026-08-09 • via Nuitee
L
Lajuana • couple • us
4
Way overpriced for available amenities, very little staff. Will not go back there. Couldn’t sleep because of outside noi
Pros:

Not a lot

Cons:

Area crowded with other hotels and apartments directly on top of it with reduced parking. Right next to I-74 and very loud, hard to sleep. Too much local foot traffic. Nothing for refreshment or food within walking distance. No privacy

2026-08-07 • via Nuitee
M
Marinus • couple • us
8
2026-08-02 • via Nuitee
J
Josh • family_with_children • us
9
2026-07-23 • via Nuitee
C
Christopher • couple • us
8
It was decent for a one night stay and enjoyed breakfast.
Pros:

Ample parking

Cons:

It was kind of hidden. It appeared to be an older hotel that was cleaned up.

2026-07-02 • via Nuitee
J
Jan • family_with_children • us
10
Good family hotel
Pros:

Great room - spacious, clean, cool. Food was great with good selection for breakfast. Pool was warm water and clean. Nice outdoor area for pool also.

Cons:

Nothing

2026-06-30 • via Nuitee
M
Michele • solo_traveller • it
8
2026-06-26 • via Nuitee
M
Mike • solo_traveller • us
6
Pros:

Food wasn't bad, staff were friendly, and it wasn't a bad stay.

Cons:

The pull out bed was horrible. Mattress was nothing but springs and we decided not to use it.

2026-06-14 • via Nuitee
D
Dana • couple • us
8
2026-06-06 • via Nuitee
C
Clark • family_with_children • us
10
2026-05-28 • via Nuitee
M
MacNicol • extended_group • us
10
2026-05-26 • via Nuitee