Hotel Indigo Shanghai On The Bund by IHG

Hotels
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Hotel Indigo
9.6 (1213 reviews)
585 Zhong Shan Dong Er Road , Shanghai , cn

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great views
Convenient location
Cons:
Limited lobby seating
Inconsistent service quality

Categories

Cleanliness
9.3
General concerns regarding maintenance mentioned in some reviews.
Service
9.87
Mixed reviews about service, but some positive mentions highlighted polite staff.
Location
10
Strongly praised for its excellent location and views.
Room Quality
9.98
Rooms described as spacious and comfortable with great views.
Amenities
9.09
Some amenities lacking, such as limited lobby seating.
Value for Money
9.97
Good value for location and quality, though some prices are high.
Food and Beverage
8.61
Negative feedback on specific dining experiences and high bar prices.
Overall Experience
10
High satisfaction with the overall experience except for some service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:00

Property Description

Spectacular Views of Pudong
Located along the Huangpu River, Hotel Indigo Shanghai On The Bund offers breathtaking views of Pudong, providing a picturesque backdrop for your stay.

Modern Amenities and Services
From welcome drinks upon arrival to free Wi-Fi, this hotel ensures a seamless and comfortable experience for guests. The modern air-conditioned rooms feature a 42-inch flat-screen TV, iPod dock, and luxurious en suite bathrooms, blending contemporary decor with traditional Chinese furnishings.

Dining and Leisure Options
Indulge in Western cuisine and a premium wine list at Char Bar & Grill, overlooking the river. Start your day with a delicious buffet breakfast. Guests can also unwind at the indoor pool, fitness centre, or the hotel's library, offering a perfect balance of relaxation and recreation.

Book your stay at Hotel Indigo Shanghai On The Bund for an unforgettable experience.

Important information:

Due to Shanghai Tobacco Control Regulations, effective 1 Mar 2017, smoking is strictly prohibited in all public areas and guest rooms. The property does not provide smoking rooms.

Please note that breakfast is free of charge for a child aged 0-6 and half price for a child aged 7-12.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SHA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

9.6
Based on 1213 reviews
Cleanliness: 9.3
Service: 9.87
Location: 10
Room Quality: 9.98
Amenities: 9.09
Value for Money: 9.97
Food and Beverage: 8.61
Overall Experience: 10
C
Cristina Sainz Biurrum • family_with_children • ar
9
Pros:

Ubicación

Cons:

El personal no fue amable

2026-04-08 • via Nuitee
A
A • couple • de
9
2026-04-05 • via Nuitee
A
Almaz • family_with_children • ru
9
A very comfortable hotel for several nights stay in Shanghai
Pros:

We were hoping to receive the view of the Shanghai Tower, but in the end it outlooked the south of the river and the city corner which a bit frustrated, nut in the end we were satisfied with the service and the comfort of the hotel

2026-03-30 • via Nuitee
I
Ingrid • couple • de
10
Perfekte Lage, schöne Zimmer, sehr hilfsbereites Personal
Pros:

Die Zimmer sind mit viel Liebe und geschmackvoll eingerichtet. Die Lage ist perfekt. Personal ist sehr hilfsbereit und wir haben uns sehr wohl gefühlt. Vielen Dank!

Cons:

Alles prima!

2026-03-25 • via Nuitee
C
Carolyn • solo_traveller • au
5
Pros:

Location and views were great.

Cons:

My airconditioning was not working. Phone was broken and only fixed after asking 3 times.

2026-03-24 • via Nuitee
U
Uvin • extended_group • za
10
Pros:

Amazing city views and spoilt for choice with all the restaurant options available at the hotel.

2026-03-22 • via Nuitee
J
Jose Antonio • couple • es
10
Increíble hotel
Pros:

La vista de pudong es impresionante. El ventanal en la ducha. Rooftop fantástico. Desayuno riquísimo. Las instalaciones muy modernas.

Cons:

Nada

2026-03-22 • via Nuitee
G
Georgios • solo_traveller • gr
9
Pros:

Καλή τοποθεσία

Cons:

Έλλειψη χώρου υποδοχής ,καθιστικό και σχετικά σκοτεινό .

2026-03-20 • via Nuitee
G
gino • extended_group • tr
8
Va bene per viaggio di lavoro
Pros:

Posizione. Ristorante

Cons:

Mancanza di un lobby al pianoterra, mancanza di wc al pianoterra, rumore di tubature acqua in bagno, specialmente di notte

2026-03-20 • via Nuitee
M
Magide Faraj Chajtur • solo_traveller • cl
6
Lindo Hotel, Linda vista, uso exclusivo para personas viajando por trabajo. Jamás para turismo.
Pros:

Ubicacion, vista y confort

Cons:

El personal, No entendía ni con no el traductor, jamás dispuestos a ayudar, no Tienen concierge, le pedías un dato y la respuesta era " No se, no se donde queda, pida un taxi" jamás dispuestos a ayudar.
Por lo que para turismo 0 recomendado.

2026-03-20 • via Nuitee
O
Oun Hean • couple • sg
6
By and large comfortable stay. But certainly not good value for money.
Pros:

Conveniently located at one end of The Bund. Good view but only one part of the river. Quiet. Bed is comfortable.

Cons:

Tastefully designed but not very functional. Lifts are too dark. The room is not bright enough; hard to do work in the room. Sink is not well designed, though unique. Bath towel much too heavy and long. Service was not that great considering the price (did not take the initiative to send the luggage to the room until being told; persons answering calls did not sound very enthusiastic). Tooth brush, etc not provided but was told during check in that they would give if we need/ask.

2026-03-19 • via Nuitee
C
Carey • family_with_children • us
10
Pros:

Location was excellent! Staff were attentive. And the views from the room were great.

Cons:

No complaints

2026-03-18 • via Nuitee
M
MING CHANG • couple • tw
10
Pros:

面黃浦江美景，連續住6晚這是個非常好的體驗

Cons:

設備有點年紀了~但整體還是很乾淨~若能改善內部裝修那應該就非常棒了

2026-03-18 • via Nuitee
C
Carey • family_with_children • us
10
Pros:

The staff was very accommodating. Location was excellent. The view from the room was spectacular!

2026-03-16 • via Nuitee
P
PIN SYUAN • couple • tw
10
Pros:

酒店非常用心，為我們升級房型度過週年紀念日還送了小蛋糕給我們慶祝，非常感謝你們的精心安排🙏🏻

2026-03-16 • via Nuitee
O
Olga • solo_traveller • ru
10
2026-03-15 • via Nuitee
O
Olga • solo_traveller • ru
10
Pros:

Прекрасное расположение с видом на Хуанпу. Выход на набережную. Близость метро и паромных причалов. Номер прекрасен, ежедневно уборка, смена белья и полотенец. Завтраки в ресторане с возможностью попробовать и европейскую, и китайскую кухню. Очень предупредительный персонал.

Cons:

Не понравилось то, что не посмотрела заранее размер залога, и он стал несколько неприятным сюрпризом в день заезда.

2026-03-15 • via Nuitee
O
Olesia • solo_traveller • ru
8
Pros:

У отеля два плюса - вид с 30 этажа ( но можно просто прийти сюда в бар, даже если ты тут не живешь) и месторасположение, недалеко от отеля останавливаются туристические двухэтажные экскурсионные автобусы и за один день можно посмотреть все достопримечательности Шанхая. Еще хочу отметить ресторан на 29 этаже - было очень вкусно и обслуживание - на самом высоком уровне.

Cons:

Персонал оставляет желать лучшего…. Сначала долго искали бронь, потом сказали, что мы можем поесть в отеле, мы поднялись наверх, но уже все было закрыто, спустились, попросили помочь найти супермаркет, но нам сказали нет такого рядом и мы, конечно, нашли его сами. Я всегда заранее прошу номер повыше, и обычно, во всех странах идут навстречу, тут при неполном заселение отеля, полный игнор. Стандартный номер с видом на реку, имейте ввиду, не на сторону достопримечательностей, а частично на соседнее здание, частично на реку. Далее завтрак … Понятно, что голодными Вы не останетесь, но это не пять звезд…. Очень маленький выбор, но главное, не вкусно. Ну, и последнее…. У меня украли из номера трусы… простите за подробности, и магнит зачем-то прихватили, который я купила в Шанхае… конечно, не смертельно…. Но вернуться в этот отель точно не хочется

2026-03-14 • via Nuitee
G
Gary • couple • gb
10
Stylish and amazingly located close to everything
Pros:

The hotel knew we were celebrating our 40th anniversary, we booked a river view and we couldn't have been happier with the room. It was fantastic and it really was a great way to end our Asia trip. The pillows and bed linen were luxurios. We would definitely recommend this hotel to anyone of our friends visiting Shanghai.

Cons:

Leaving

2026-03-12 • via Nuitee
X
Ximena • couple • cl
10
Experiencia extraordinaria.
Pros:

Maravilloso. El hotel es maravilloso con un diseño y decoración moderna, elegante.. Habitaciones con vista a la ciudad y al río impresionantes. El restaurant extraordinario. Anoche cenamos y todo estaba de primer nivel. Lo recomiendo a ojos cerrados.

Cons:

Nada

2026-03-11 • via Nuitee