Hotel Indigo Shanghai On The Bund by IHG

Hotels
•
Hotel Indigo
9.6 (1295 reviews)
585 Zhong Shan Dong Er Road , Shanghai , cn

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great views
Convenient location
Cons:
Limited lobby seating
Inconsistent service quality

Categories

Cleanliness
9.3
General concerns regarding maintenance mentioned in some reviews.
Service
9.87
Mixed reviews about service, but some positive mentions highlighted polite staff.
Location
10
Strongly praised for its excellent location and views.
Room Quality
9.98
Rooms described as spacious and comfortable with great views.
Amenities
9.09
Some amenities lacking, such as limited lobby seating.
Value for Money
9.97
Good value for location and quality, though some prices are high.
Food and Beverage
8.61
Negative feedback on specific dining experiences and high bar prices.
Overall Experience
10
High satisfaction with the overall experience except for some service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:00

Property Description

Spectacular Views of Pudong
Located along the Huangpu River, Hotel Indigo Shanghai On The Bund offers breathtaking views of Pudong, providing a picturesque backdrop for your stay.

Modern Amenities and Services
From welcome drinks upon arrival to free Wi-Fi, this hotel ensures a seamless and comfortable experience for guests. The modern air-conditioned rooms feature a 42-inch flat-screen TV, iPod dock, and luxurious en suite bathrooms, blending contemporary decor with traditional Chinese furnishings.

Dining and Leisure Options
Indulge in Western cuisine and a premium wine list at Char Bar & Grill, overlooking the river. Start your day with a delicious buffet breakfast. Guests can also unwind at the indoor pool, fitness centre, or the hotel's library, offering a perfect balance of relaxation and recreation.

Book your stay at Hotel Indigo Shanghai On The Bund for an unforgettable experience.

Important information:

Due to Shanghai Tobacco Control Regulations, effective 1 Mar 2017, smoking is strictly prohibited in all public areas and guest rooms. The property does not provide smoking rooms.

Please note that breakfast is free of charge for a child aged 0-6 and half price for a child aged 7-12.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SHA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

9.6
Based on 1295 reviews
Cleanliness: 9.3
Service: 9.87
Location: 10
Room Quality: 9.98
Amenities: 9.09
Value for Money: 9.97
Food and Beverage: 8.61
Overall Experience: 10
L
Laurent • couple • fr
3
Not worth it
Pros:

First night was ok, second night was not

Cons:

We never got to try any of the hotel facilities as everything went into lockdown for unknown reason and without a warning for most of the duration of our stay. Cops everywhere. We had to close curtains permanently so the room with a view wasn’t worth it

2026-07-17 • via Nuitee
D
Devon • couple • nz
9
Pros:

Huge room with a great view over the river!
Lovely friendly staff who did what they could to help despite the language barrier.

2026-07-17 • via Nuitee
A
Alan • family_with_children • za
10
2026-07-17 • via Nuitee
J
jordi • couple • es
8
Pros:

Vista y situación

2026-07-16 • via Nuitee
D
David • solo_traveller • au
10
The room was exceptional and it was very reasonably priced. About 15 min walk to Nanjing Rd with high end shops closer
Pros:

Beautiful room with amazing view

Cons:

Restaurant was closed for private function

2026-07-11 • via Nuitee
E
Elizaveta • extended_group • ru
7
Pros:

Вид замечательный. Особенно у номеров, которые выходят окнами на реку. Есть еще бар на 30-м этаже - оттуда вообще город как на ладони. Номер неплохой, но маленький для таких денег. Расположение очень удобное. Рядом набережная и парк Юйюань.

Cons:

В номерах мало принадлежностей для гигиены. Нет расчёсок, Щетку выдали только по просьбе, в номера их заранее не кладут. Очень скользкий пол: в тапочках раза три чуть не упала. Особенно на входе в ванную комнату и туалет.
В отеле на первом этаже отсутствует лобби. Т.е стойка для регистрации есть, а кафе и кресла, где можно посидеть и провести встречу - нет. Очень неудобно. Вообще сидячих мест всего 4, есть деревянная реечная панель очень убитого вида, где посидеть просто невозможно.

2026-07-10 • via Nuitee
J
jobert • couple • au
5
Good view to the bund
Pros:

Bar and view

Cons:

Rusty

2026-07-10 • via Nuitee
L
Louie • couple • cn
10
Cons:

The breakfast buffet is repetitive.

2026-07-05 • via Nuitee
T
Terhi • couple • fi
8
2026-07-04 • via Nuitee
L
Lucas • couple • ch
9
Pros:

Great location and staff , great view and nice breakfast area

Cons:

Char restaurant good but over priced

2026-07-03 • via Nuitee
C
Chizuko • couple • es
9
2026-07-03 • via Nuitee
M
Melanie • couple • gb
8
Pros:

Fabulous location , helpful staff, great pool. Didn’t have breakfast or use the restaurant. Rooftop bar was a bit tacky, and very very over priced drinks.

Cons:

Roof top bar could be improved, overpriced, outside were uncomfortable seats or you had to reserve seats even as hotel guests, mean drinks and limited choice considering the price.

2026-07-02 • via Nuitee
P
Pearce • solo_traveller • au
9
Modern Chinese meets rustic charm
Pros:

Beautiful room and great views of Shanghai. Staff were very helpful. Rooftop bar is stunning. A real find.

2026-07-02 • via Nuitee
V
Viviane • couple • nl
9
2026-07-01 • via Nuitee
M
Martina • couple • de
10
2026-06-29 • via Nuitee
J
Jajaa • solo_traveller • th
1
Do not stay at this hotel
Pros:

Room

Cons:

Staff at the front office deducted the deposit WITHOUT NOTICE and mentioned that I will receive the fund back on the same day after checking out....

7 hrs passed until now, no communicate no update not received the funds back

Pls consider if you wanna stay at this place, tne hotel staff working not PROFESSIONAL at all

2026-06-28 • via Nuitee
H
Hakan • extended_group • tr
10
2026-06-25 • via Nuitee
D
Donna • couple • au
8
2026-06-24 • via Nuitee
K
Khaled • family_with_children • ae
8
A comfortable stay in an unbeatable location with excellent staff and easy access to everything Shanghai has to offer.
Pros:

The location is unbeatable, right on the Bund with stunning views and within walking distance of many shops, restaurants, and attractions. The hotel was very comfortable throughout our stay, and the staff were excellent—friendly, attentive, and always happy to help. It was the perfect base for exploring Shanghai.

2026-06-23 • via Nuitee
K
Kerstin • couple • gb
2
Disappointing
Pros:

I like the location and cleanliness although the room was made up quite late each day.

Cons:

I found the hotel a bit jaded and tired for a 5 star hotel. Needs a refresh. Reception staff were a bit indifferent and casual. The breakfast was very poor - bland food - a bit cheap. Looks like a hotel struggling to save money. I wouldn’t mind but they charge 5 star prices

2026-06-19 • via Nuitee