Candlewood Suites Houston I-10 East by IHG

Hotels
•
Candlewood Suites
9 (254 reviews)
1020 Maxey Road , Houston , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
BBQ facilities
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Convenient location
Cons:
Dirty parking lot
Maintenance issues
No breakfast

Categories

Cleanliness
8.71
Guests reported clean rooms, but noted the parking lot was dirty.
Service
9.68
Front desk and housekeeping staff were praised for their friendliness.
Location
9.72
The location was convenient and appreciated by guests.
Room Quality
8.67
Room is functional and spacious, but some maintenance issues were reported.
Amenities
8.7
Rooms included kitchen amenities, but lacking in breakfast offerings.
Value for Money
9.16
Guests felt the price was appropriate given the amenities provided.
Food and Beverage
7.71
Breakfast services were lacking.
Overall Experience
9.68
Positive feelings towards the stay, with intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:20

Property Description

Modern Amenities
Located just 10.6 miles from downtown Houston, Candlewood Suites Houston I-10 East offers guest suites with a kitchenette, free Wi-Fi, and a flat-screen TV. The hotel also features a gym, business center, and free movie library.

Convenient Location
Situated 9.3 miles from the George Brown Convention Center, guests have easy access to popular attractions like Minute Maid Park (9.5 miles) and the Texas Medical Center (13.7 miles).

Stay Snacks
Indulge in the snack store offered at Houston Candlewood Suites for a delightful treat during your stay. Book now for a comfortable and convenient experience at Candlewood Suites Houston I-10 East.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IAH

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 254 reviews
Cleanliness: 8.71
Service: 9.68
Location: 9.72
Room Quality: 8.67
Amenities: 8.7
Value for Money: 9.16
Food and Beverage: 7.71
Overall Experience: 9.68
E
Eleazar • extended_group • us
10
2026-01-26 • via Nuitee
A
Albert • couple • us
8
2026-01-24 • via Nuitee
C
Cymaria • couple • us
1
2026-01-21 • via Nuitee
A
Antanique • extended_group • us
10
2026-01-20 • via Nuitee
G
George • couple • us
8
2026-01-19 • via Nuitee
D
David • couple • us
5
2026-01-19 • via Nuitee
L
Luis • couple • pr
10
Una estadía muy confortable
Pros:

Instalaciones limpias y cómodas

Cons:

N/A

2026-01-16 • via Nuitee
D
Dmytro • solo_traveller • us
7
2026-01-15 • via Nuitee
L
lalifa • couple • us
8
2026-01-14 • via Nuitee
K
King Maurice • family_with_children • us
10
2026-01-14 • via Nuitee
T
Tiffany • family_with_children • us
1
Horrible! Don’t recommend and will not stay again
Pros:

I didn’t like anything about this property

Cons:

Upon checking in it was a rat in 1 of the 2 rooms I booked well they swapped that 1 but not the room side by side of that room well 2 nights later the rat entered the other room! Just horrible and they didn’t seem to care at all

2026-01-05 • via Nuitee
T
Tolulope • couple • us
10
Functional
Pros:

Everything about the room was functional. They had a cooking space, dish washer, full fridge and freezer and dish washer. Each room is a home away from home

2025-12-22 • via Nuitee
B
Brittany • family_with_children • us
4
Pros:

Rooms were clean. Staff was nice, inside of hotel was clean

Cons:

Parking lot was dirty, bit of trash scattered, parking lot needs some TLC.

2025-12-18 • via Nuitee
K
Kenneth • solo_traveller • us
6
Getting outdated
Pros:

Entire facility needs a refresh. Obvious that money is not being spent on maintaining the property. In addition to flooring, bathroom, and walls, the permanent microwave had failed and the temporary microwave had to be tapped on the side sometimes to work.

2025-12-13 • via Nuitee
G
Gurley • solo_traveller • us
9
Staff was nice and didn’t bother you. I had a great stay
Pros:

It was close to many things and I love the size of the rooms it made you feel comfortable and not cluttered up

Cons:

If they had breakfast space it would be 10, I can’t say I didn’t like anything

2025-11-24 • via Nuitee
K
Karla Leticia • family_with_children • mx
9
2025-11-24 • via Nuitee
C
Cynthia • couple • ch
10
2025-11-22 • via Nuitee
L
lashaunda • family_with_children • us
1
Cons:

Mice alert ‼️ Mice alert ‼️ mice alert ‼️ during my stay October 24-27 2025 I learned that this hotel had mice on that Saturday of my stay I kept hearing something in the trash while we was sleep but I’m thinking I was just hearing stuff but I wasn’t that Sunday night it was real loud I called the front desk and told him that I think it’s a mice in my room he bluntly said he can give me a mouse trap because it was no maintenance there lol I’m like yea no whole time I get up the mice was inside my suit case eating my chocolate 🤦‍♀️ I get up go down stairs the front desk guy like the manager a be here at 7 I waited she took a pic of the chocolate cause I took it right to her she told me by me paying third party they would have to take other steps for me to get my money back that the general manager would have to do but I was leaving so he was going to call me and I still haven’t heard from him them I even talked to booking and they said they haven’t responded so I still haven’t received my money back it’s now Nov 20 very unprofessional

2025-11-20 • via Nuitee
L
Lexie • couple • us
7
2025-11-18 • via Nuitee
A
Adanlay • extended_group • uy
9
2025-10-17 • via Nuitee