Best Western Carthage Inn & Suites

Hotels
•
Best Western
8.6 (157 reviews)
2235 Se Loop , Carthage , US

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location / close to hospital
Friendly, helpful staff
Comfortable beds
Pretty property and pool
Decent breakfast
Cons:
Cleanliness issues (dead lizards, hair on floors)
Dirty/odorous hot tub and cloudy pool
AC/shower failures and low water pressure
No soap in shower dispenser / limited toiletries
Noise from other guests
Some guests felt not worth the price

Categories

Cleanliness
6.5
Multiple cleanliness issues reported: dead lizards on sticky traps in a room, bathroom floors with hair from previous guests, dirty/odorous hot tub and a cloudy pool — cleanliness is a clear concern.
Service
9.8
Staff repeatedly described as friendly and very helpful; however there were a few service lapses (maintenance didn’t respond for AC, front desk busy) but overall service sentiment is strongly positive.
Location
9.8
Frequently praised: good location and convenient/close to the hospital — location is a consistent positive.
Room Quality
8.5
Mixed room quality: comfortable beds noted, but problems reported with noisy neighbors (stomping, slamming doors), broken shower/low water pressure and an AC that seemed unreliable.
Amenities
8.2
Amenities are mixed: attractive property and pool area noted, but pool/hot tub cleanliness issues and missing toiletries (no soap in dispenser) and occasional AC problems detract from amenities.
Value for Money
8
Some guests felt the stay wasn’t worth the price given the cleanliness and maintenance issues, so value is above average but tempered by those negatives.
Food and Beverage
9
Breakfast described as okay/to good by several guests; limited lapses (no waffle mix available) but overall breakfast sentiment is positive.
Overall Experience
9
Overall stay is generally positive because of location, friendly staff and comfortable beds, but marred by cleanliness problems, some maintenance failures and occasional noise.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:23

Property Description

Convenient Location and Local Attractions
The Best Western Carthage Inn & Suites hotel is situated near popular points of interest such as Panola College, Texas Tea Room & Heritage Museum, and Texas Country Music Hall of Fame. Explore the historic landmarks and entertainment venues in the area.

Amenities and Features
Guests can enjoy a range of amenities including a seasonal outdoor pool, free hot breakfast, and a well-equipped exercise room. Business travelers have access to a business center and fax services. The spacious guest rooms are furnished with modern conveniences for a comfortable stay.

Comfortable Accommodations
The hotel rooms feature flat-screen TVs, microwaves, refrigerators, and free wireless Internet access. Select rooms offer additional amenities like desks and sofa sleepers. Non-smoking rooms are available upon request.

Book your stay at the Best Western Carthage Inn & Suites for a memorable and comfortable experience.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, Sep 8, 2026 until Mon, May 24, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SHV

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.6
Based on 157 reviews
Cleanliness: 6.5
Service: 9.8
Location: 9.8
Room Quality: 8.5
Amenities: 8.2
Value for Money: 8
Food and Beverage: 9
Overall Experience: 9
K
Kevin • family_with_children • us
7
2026-10-26 • via Nuitee
S
Starr Hunter jaden Sanders • couple • us
1
2026-10-13 • via Nuitee
J
Joseph • solo_traveller • us
8
2026-10-11 • via Nuitee
B
Brinson • extended_group • us
6
Cons:

Make sure there is soap in the shower dispenser or more bars available

2026-09-17 • via Nuitee
T
Thresa • family_with_children • us
1
Several disappointing things Very busy and no time to go complain so just had to deal
Pros:

Good location

Cons:

There was dead lizards on sticky traps in our room The kids found them and were freaking out The hot tub in pool was very dirty and had an Oder several people commenting on it and everyone staying out No waffle mix at breakfast that everyone was wanting

2026-08-24 • via Nuitee
J
Jakari • family_with_children • us
10
2026-08-16 • via Nuitee
D
Donna • couple • us
8
Pros:

Location good for us. Breakfast was okay.

Cons:

Woke up to no AC. Husband went to front desk to report. Lady said as soon as maint. got there they would come see about it. We checked out at 9:30 no one had shown up to see about it.

Pool was very cloudy!

2026-07-20 • via Nuitee
B
Betty • couple • us
8
2026-07-10 • via Nuitee
L
Louis • family_with_children • us
9
2026-07-08 • via Nuitee
C
Carmilita • couple • us
10
Pros:

Close to hospital. Pretty property and pool.

2026-07-06 • via Nuitee
M
Mary • family_with_children • us
10
Enjoyed
Pros:

Staff friendly, helpful

Cons:

No dislikes

2026-07-04 • via Nuitee
B
Brenda • couple • us
9
Pros:

Breakfast ok. Location good

2026-07-02 • via Nuitee
B
Blackburn • family_with_children • us
9
2026-06-26 • via Nuitee
L
Lopez • solo_traveller • us
10
Pros:

the staff was super helpful and very nice...
beds were comfy...
breakfast was good...

Cons:

air conditioner seemed like it may be on its last leg...
lots of noise from other guests (stomping most the night; slamming doors)

2026-06-23 • via Nuitee
M
Maranda • solo_traveller • us
10
2026-06-15 • via Nuitee
H
Harley • couple • us
4
Short and wasn’t worth the price
Pros:

The location

Cons:

Our shower was broken and barely had any water pressure, the bathroom floors were dirty from previous people with hair all over the floor

2026-05-09 • via Nuitee
C
Charlotte • couple • us
10
Pros:

Jonathan and Andrea are always very welcoming!

2026-04-08 • via Nuitee
J
Joshua • couple • us
10
Pros:

Location and it was clean

2026-03-27 • via Nuitee
R
Roy • family_with_children • us
9
2026-03-26 • via Nuitee
S
smith • family_with_children • us
10
Pros:

Rooms were nice.

Cons:

Everything was great.

2026-03-21 • via Nuitee