Hotel Patagonico

Hotels
8.4 (1712 reviews)
Klenner 349 , Puerto Varas , cl

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Location
Service
Breakfast quality
Cons:
Cleanliness issues
Dated room quality
Limited amenities

Categories

Cleanliness
7.86
Reviews indicate issues with cleanliness in rooms and bathrooms.
Service
9.03
Service quality was noted as friendly but lacking in certain situations.
Location
9.37
Repeatedly praised for its great location and views.
Room Quality
8.12
Rooms were noted as dated with some maintenance issues.
Amenities
7.85
Limited amenities and the need for modernization affecting the experience.
Value for Money
8.31
Pricing is seen as misaligned with quality, suggesting mixed value.
Food and Beverage
8.36
Breakfast has been highlighted as basic and lacking variety.
Overall Experience
8.33
Overall reviews suggest a mix of satisfaction and areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-01 23:29

Property Description

Spectacular Views and Relaxing Amenities

Located at Llanquihue Lake with stunning views of the Osorno Volcano, Enjoy Puerto Varas Hotel offers a serene escape. The modern rooms feature handmade decor and either lake or city views, all equipped with free Wi-Fi and satellite TV. Indulge in 24/7 room service and unwind at Spa Kalül with its fitness center and massage services.

Delicious Dining and Wine Selection

Savor authentic Chilean cuisine and a wide selection of Chilean wines at the lakefront restaurant. Enjoy your meal on the terrace or by the fireplace, creating a cozy and memorable dining experience.

Convenient Location and Historic Charm

Just a 3-minute drive from the historical Church del Sagrado Corazón, the hotel combines convenience with local charm, making it an ideal choice for your stay in Puerto Varas.

Book now for an unforgettable experience at Enjoy Puerto Varas Hotel!

Important information:

All reservations must be guaranteed with a valid Credit Card: Visa, Master Card, Diners Club or American Express. As a guarantee of the reservation, the hotel could apply a withholding -not a charge- 10 days prior to the check-in corresponding to the first night of stay plus tax. Foreigners not resident in Chili are exempt from taxes. This retention will only be effective in case the person does not show up or cancels his / her stay outside the established period. The retention is released once the passenger arrives at the hotel.

LOCAL TAX LAW
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 8 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.4
Based on 1712 reviews
Cleanliness: 7.86
Service: 9.03
Location: 9.37
Room Quality: 8.12
Amenities: 7.85
Value for Money: 8.31
Food and Beverage: 8.36
Overall Experience: 8.33
O
Oleksandr • extended_group • es
5
2026-05-02 • via Nuitee
P
Piero • family_with_children • cl
9
Estupendo , tranquilo y muy buen hotel
Pros:

La calefacción del hotel es excelente, su tranquilidad fantástica, su estacionamiento muy espacioso, muy buen desayuno y el personal muy gentil. La vista es excepcional hacia el lago y el volcán Osorno

Cons:

Nada

2026-05-02 • via Nuitee
C
Cesar • couple • ar
9
Muy buena elección
Pros:

El edificio es muy lindo y cómodo

Cons:

La conexión de internet

2026-05-01 • via Nuitee
M
Mauricio • solo_traveller • cl
10
Un clásico que no defrauda
Pros:

Todo bien!

Cons:

Corregir extracción de cocina para que en pasillos de habitaciones no haya olor a comida.

2026-04-29 • via Nuitee
C
Constanza • couple • cl
8
2026-04-27 • via Nuitee
L
Lucia Lilen • solo_traveller • ar
10
2026-04-27 • via Nuitee
M
MONA AGUILAR • extended_group • cl
10
2026-04-27 • via Nuitee
K
Karla • family_with_children • cl
8
Buena estadía pero detalles que mejorar
Pros:

Me gustaron las instalaciones , espacios , la atención todos muy amables y sobretodo el spa fuimos con mi bebé a la piscina temperada y todos lo disfrutamos

Cons:

La cama era demasiado blanda, el horario de la piscina para niños es muy limitado y el lugar donde se toma desayuno estaba muy frío.

2026-04-27 • via Nuitee
V
Victor • family_with_children • cl
8
Personal amable y lindo lugar
Pros:

Amabilidad del personal

Cons:

Que el horario de piscina fuera restringido para los niños. La carta del restaurante podría ser más variada

2026-04-27 • via Nuitee
C
CESAR • solo_traveller • cl
9
Muy buena experiencia!
Pros:

Muy buena ubicación y muy lindo todo en el hotel.
El desayuno fantástico!

Cons:

La ducha no funcionaba bien y las almohadas no eran muy cómodas… gustos personales!

2026-04-26 • via Nuitee
D
Daniel • couple • cl
9
2026-04-24 • via Nuitee
E
Eduardo • couple • cl
10
2026-04-23 • via Nuitee
R
Rodrigo • couple • cl
8
2026-04-14 • via Nuitee
H
Hector Ignacio • family_with_children • cl
9
2026-04-14 • via Nuitee
L
LYNDA| • solo_traveller • cl
10
Pros:

Me gustó la tranquilidad del lugar, recintos muy limpios acogedores y muy bien ubicados. Disfrutamos mucho la estadía.

2026-04-13 • via Nuitee
D
Diego • family_with_children • cl
10
2026-04-12 • via Nuitee
V
Veronica • couple • cl
10
Una delicia ..volveremos pronto!!!!🤗🌺
Pros:

La atención amable de la recepción
La habitación cómoda y moderna
El desayuno rico , frutas , panes ..etc
La ubicación del hotel!!!👏👏👏👏👏

Cons:

No existe algo que no me
Gusto

2026-04-10 • via Nuitee
C
Cecilia • family_with_children • cl
10
2026-04-06 • via Nuitee
D
Diego Jose • solo_traveller • cl
7
Muy agradable
Pros:

Excelente ubicación y espacioso. La pieza impecable. Desayuno correcto.

Cons:

Está “de capa caída”, lo conocí en su esplendor. Se nota que los a muebles, alfombras, etc., les falta una seria renovación. Al escritorio de la pieza le falta una silla. La chapa no funciona bien, varias veces tuve que luchar o ser asistido.

2026-04-05 • via Nuitee
V
Veronica • couple • cl
5
Personal amable, linda vista, rico desayuno. Excelente ubicacion, caminableva todo el centro
Pros:

La tranquilidad, la decoración, los espacios.

Cons:

Quizas es un poco caro,

2026-04-05 • via Nuitee