Alpine Inn & Spa

Hotels
7.4 (964 reviews)
920 Stateline Avenue , South Lake Tahoe , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Ski storage
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Good location
Clean rooms
Friendly staff
Cons:
Poor customer service
Dirty rooms
Inadequate heating

Categories

Cleanliness
6.44
Multiple reviews indicated poor room quality and cleanliness issues.
Service
7.41
Service described as unprofessional and problematic during check-in.
Location
9.45
Consistently praised for its excellent location near attractions.
Room Quality
5.9
Rooms mentioned as outdated and poorly maintained with heating issues.
Amenities
7.43
Some amenities were offered but not enough to satisfy all guests.
Value for Money
6.89
Felt overpriced given the poor condition and service experience.
Food and Beverage
7.84
Not specifically mentioned but assumed standard offerings.
Overall Experience
7.81
General mixed sentiments overall, with some positives amidst significant negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:14

Property Description

Luxurious Amenities and Comfortable Stay
Alpine Inn & Spa, nestled in South Lake Tahoe, offers a relaxing retreat just 3 km from Bijou Golf Course. Enjoy the convenience of free WiFi and well-equipped rooms featuring modern amenities like air conditioning, a microwave, and a soaking tub in select rooms.

Relaxation and Recreation
Unwind by taking a dip in the outdoor pool or soaking in the hot tub at Alpine Inn & Spa. With a 24-hour front desk and a picnic area, guests can make the most of their stay. Free newspapers in the lobby add a thoughtful touch to your experience.

Prime Location and Nearby Attractions
Explore the nearby Heavenly Ski Resort, marina, shopping venues, and restaurants, all within a short distance from the motel. Additionally, the proximity to beautiful beaches and Stateline Casinos makes Alpine Inn & Spa the perfect choice for your Lake Tahoe getaway.

Important information:

For same day reservations, if deposit/payment is not received due to a credit card decline, you will be asked to update your credit card before 16:00 PST.

Please note: There is 1 parking space available per room based on availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Fri, Jan 23, 2026 until Thu, Jun 18, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RNO

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.4
Based on 964 reviews
Cleanliness: 6.44
Service: 7.41
Location: 9.45
Room Quality: 5.9
Amenities: 7.43
Value for Money: 6.89
Food and Beverage: 7.84
Overall Experience: 7.81
L
Luká family_with_children us
10
Fantastic stay!
Pros:

It was great, smooth check in, clean rooms, friendly staff and a perfect location. Would recommend!

2026-05-15 via Nuitee
E
Edgar solo_traveller us
10
Pros:

Loved the location of the property, also room was clean and very comfortable. Would stay again in future!

2026-05-14 via Nuitee
R
Rebeccah couple us
5
It was decent, not the cleanest but it was everything i needed.
Cons:

Not very clean, attention to detail was lacking a bit.

2026-05-12 via Nuitee
R
Rylee extended_group us
10
2026-05-06 via Nuitee
V
Virsie couple us
10
2026-05-02 via Nuitee
I
Isla solo_traveller us
10
2026-04-30 via Nuitee
G
Gerard extended_group us
10
2026-04-29 via Nuitee
J
Jude couple us
2
2026-04-28 via Nuitee
N
Nicky couple us
10
Great stay!
2026-04-27 via Nuitee
I
Ignacio solo_traveller us
9
Pros:

It's very close of everything shops and casinos

2026-04-19 via Nuitee
S
Stephanie solo_traveller us
4
NEVER AGAIN
Pros:

I liked how close it was to everything that was very convenient.

Cons:

When we first came in, I asked the guy if we can get just a little bit bigger bed and he was going to charge me an extra $115 for a queen size bed instead of a full. When we walked into the room it was ridiculously small, you could barely get into the bathroom because the bed was blocking the way. the shower has no shower pressure and the water didn't even get hot. It was extremely ran down and slightly dirty. Went to the office to get some extra towels, I can't even do that because housekeeping has to be the one to bring it to you. He said that staff was going to bring us some towels in the morning. No one ever did in the morning so I had to call. Front office said that housekeeping wasn't there yet and this is at 10:00 in the morning. He was upset when he had to personally bring us some towels. The staff is not very friendly and then went to make coffee and the coffee pot was disgusting on the inside. My husband had to clean it out himself . We have stayed here one time a couple years ago. And it wasn't this bad clearly they don't update their property. Upset that I wasted my money, when I could have got something nicer for around the same price. We will never stay here again.

2026-04-17 via Nuitee
J
Jones solo_traveller us
1
2026-04-17 via Nuitee
S
Stephanie couple us
2
Not worth the money
Pros:

Only good thing was they had WiFi

Cons:

Floors were dirty toothhpast on the bathroom floor, lights flickered, no telephone in the room or charger.
Sheets were all stained

2026-04-14 via Nuitee
P
Paul couple us
3
I needed my sleeping bag at night.
Pros:

Good location.

Cons:

No heat and only warm water in the shower. Room was very dusty.

2026-04-10 via Nuitee
J
Joel couple us
8
2026-04-08 via Nuitee
M
Matt couple us
10
I received excellent customer service from staff
Pros:

Location, location, location
No
Fee for parking and walk to the hotel/casino night life restaurant s and clubs

Cons:

Property was working on improvements for pool and spa

2026-03-26 via Nuitee
L
Lulu solo_traveller us
6
2026-03-24 via Nuitee
Y
Yuhana couple us
10
2026-03-22 via Nuitee
V
Vicky couple us
10
2026-03-19 via Nuitee
R
Ramses couple us
10
2026-03-18 via Nuitee