Hampton Inn Elmira/Horseheads

Hotels
Hampton Inn
9 (309 reviews)
51 Arnot Road , Horseheads , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Great amenities
Cons:
Lack of room service
Inconsistent breakfast quality

Categories

Cleanliness
8.64
Overall cleanliness noted positively, although issues with room service were mentioned.
Service
9.61
Friendly and helpful staff received positive feedback throughout the reviews.
Location
9.15
Convenient location noted with nearby amenities and attractions.
Room Quality
8.6
Rooms were described as spacious and nicely updated, but maintenance on some facilities is needed.
Amenities
9.63
Great amenities such as the pool and breakfast were praised, though some items were lacking.
Value for Money
9.09
Overall value is good considering the amenities and service, despite some food quality issues.
Food and Beverage
7.64
Breakfast options were criticized for quality and selection.
Overall Experience
9.61
The positive overall stay experience is suggested despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:34

Property Description

Modern Amenities
Experience comfort and convenience at the Hampton Inn Elmira/Horseheads. Enjoy free high-speed internet access and a complimentary hot breakfast to start your day right. Relax in guest rooms equipped with a flat-screen LCD TV, microwave, refrigerator, and coffee maker. Some rooms even feature a sitting area and sofa bed for extra comfort.

Nearby Attractions
Explore popular destinations just a short drive away. Visit The Wings of Eagle Discovery Center, Corning Museum of Glass, Watkins Glen International Raceway, and Rockwell Museum. There's always something exciting to discover near our hotel.

Complimentary Services
Stay connected with complimentary WiFi throughout the hotel. Whether you're here for business or leisure, our free amenities and convenient location make us the perfect choice for your stay. Book now and experience the best of Horseheads, New York at Hampton Inn Elmira/Horseheads.

Important information:

A smoking fee will be charged for guests that smoke in their room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: ELM

Location

Guest Reviews

9
Based on 309 reviews
Cleanliness: 8.64
Service: 9.61
Location: 9.15
Room Quality: 8.6
Amenities: 9.63
Value for Money: 9.09
Food and Beverage: 7.64
Overall Experience: 9.61
M
Melody couple us
6
2026-08-22 via Nuitee
L
Lukasz couple us
10
2026-08-22 via Nuitee
K
KYAW THU extended_group us
10
Nice and clean
Pros:

Everything Awesome

Cons:

Google map

2026-08-22 via Nuitee
O
Ola family_with_children il
10
2026-08-18 via Nuitee
K
Kathleen solo_traveller us
10
always comfortable at the Hampton Inn
Pros:

location so easy to get to. Always feels safe and comfortable

Cons:

Breakfast. Items were lacking or empty. No one around to replenish or clean up. The trash can was over flowing.

2026-08-14 via Nuitee
H
Heather family_with_children us
10
Pros:

Good property.

Cons:

It’s a good hotel, I just think hotels are too expensive for their value these days.

2026-08-05 via Nuitee
K
Kygirl1104 Friends getaway
6
Hilton is failing
Pros:

I am a Hilton Gold member and have been loyal to the Hilton brand for years. Unfortunately, I have been disappointed the last few times I have stayed with Hilton and this time may be the state that broke the camel’s back.
I had tried to book a hotel in Watkins Glen for a 5 day trip to the speedway, but all the hotels were booked so Elmira was the closest. Being a Hilton fan, I booked the “best” Hilton brand hotel available in the area.
Check in was fine. No problem. First night was ok, however, the next morning while in the shower I used up all the soap that was in the dispenser. Obviously, house keeping did not refill the dispenser after the previous guest left.
I got back to the room after a long day at the track to take a shower before dinner. The dispenser still hadn’t been refilled and my room hadn’t been cleaned. I had to use shampoo to clean myself.
They didn’t clean my room for 3 days until I went to the front desk again tired from a long hot day and requested someone please refill the soap dispenser or give me a bar of soap.
The manager at the front desk said she would be up to do it herself since housekeeping was closed at 8 pm. She came up to my room, but didn’t have the key to the dispenser so she had to go back downstairs to retrieve it. After about an hour of back and forth she finally got it refilled. When asked why my room hadn’t been attended to in 3 days she said housekeeping was on a schedule and I must have missed them. I told her I was out of my room by 7:30 am each morning and they had ample opportunity to clean and the dispenser should have been checked and refilled before the room was rented out.
I am disappointed that the Hilton brand has dropped their standards to nothing more than a Holiday Inn or Super 8. I realize Hampton Inn isn’t their top tier property, but I am experiencing poor quality standards and lack of accountability in properties of all levels lately. We will be reevaluating our loyalty programs from now on

2026-07-13 via Tripadvisor
A
Abhijit couple ca
9
2026-07-03 via Nuitee
S
Sidra couple us
9
Clean and comfy
Pros:

Very clean and updated

Cons:

Nothing

2026-06-22 via Nuitee
J
juliaB6885CT Family
6
Negative customer service but an okay place to rest your head
Pros:

The location was fine. The workers were not that friendly or knowledge about the area. Bobbi Sue, a cleaning lady, was very nice and did help us out. The pool was closed for cleaning on a weekend but then was not clean when it was opened back up. The food was good but seemed very unattended.

2026-06-08 via Tripadvisor
W
Wise solo_traveller us
10
The facilities were great.
Pros:

Breakfast was good

Cons:

I don't have any criticisms at this time.

2026-05-21 via Nuitee
R
Roger couple ch
9
2026-05-12 via Nuitee
M
Moni family_with_children us
5
2026-05-06 via Nuitee
N
Netanya family_with_children us
8
2026-05-01 via Nuitee
M
Mary couple us
10
2026-04-27 via Nuitee
B
Burdick couple us
10
It was an amazing stay nice people definitely would stay again
Pros:

The amazing nice staff

Cons:

The breakfast wasn’t the best and the bed wasnt really comfortable

2026-04-12 via Nuitee
D
Dawn couple nl
10
2026-03-30 via Nuitee
L
Louanne family_with_children us
9
2026-03-26 via Nuitee
L
Lori solo_traveller us
10
Very comfortable and relaxing
Pros:

Everything was well groomed! Access to area for pet relief! Pet friendly is so important for us.

Cons:

All was fine

2026-03-20 via Nuitee
J
Jennifer couple us
10
2026-03-15 via Nuitee