Hampton Inn Elmira/Horseheads

Hotels
•
Hampton Inn
8.4 (201 reviews)
51 Arnot Road , Horseheads , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Convenient, easy-to-reach location
Friendly and informative staff
Fresh renovations and well-maintained property
Nice pool/hot tub area and courtyard
Generally good breakfast offerings (varied reports)
Cons:
Inconsistent cleanliness (reports of filthy sheets/jacuzzi)
Poor hot breakfast quality for some (inedible eggs, no real cream)
Amenity problems (cold pool at times, elevator limited, waffle maker issues)
Unexpected room assignments and holding fee / value concerns

Categories

Cleanliness
7.6
Mixed reports: several guests praised spotless, freshly renovated rooms, but others reported filthy sheets and a dirty jacuzzi; overall cleanliness is generally good with some notable lapses.
Service
9.8
Mostly positive: multiple comments about informative, welcoming and attentive staff who maintain the property well; a few isolated service lapses (e.g., room not cleaned) noted.
Location
9.9
Consistently praised: described as convenient, easy to get to and close to shops — location is a strong positive across reviews.
Room Quality
9.4
Generally very good: fresh renovations, attractive courtyard and well-maintained rooms reported by several guests, though a few experienced issues (wrong room type assigned, isolated cleanliness problems).
Amenities
8.8
Mostly positive: guests enjoyed the pool, hot tub area and courtyard; some amenity problems reported (cold pool, single working elevator, waffle maker issues) but overall amenities are appealing.
Value for Money
6.5
Negative notes on value: complaints about a $50 holding fee not returned, and several comments that hotels feel overpriced for the value provided.
Food and Beverage
6.8
Mixed to negative: while some guests called the breakfast awesome with good variety and coffee, multiple reports describe inedible eggs, limited real cream/half-and-half, and poorly maintained breakfast stations.
Overall Experience
8.4
Mixed but generally positive stays: many guests found the property quiet, relaxing and well-maintained, though recurring issues with breakfast, occasional cleanliness lapses and value concerns tempered some stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:24

Property Description

Modern Amenities
Experience comfort and convenience at the Hampton Inn Elmira/Horseheads. Enjoy free high-speed internet access and a complimentary hot breakfast to start your day right. Relax in guest rooms equipped with a flat-screen LCD TV, microwave, refrigerator, and coffee maker. Some rooms even feature a sitting area and sofa bed for extra comfort.

Nearby Attractions
Explore popular destinations just a short drive away. Visit The Wings of Eagle Discovery Center, Corning Museum of Glass, Watkins Glen International Raceway, and Rockwell Museum. There's always something exciting to discover near our hotel.

Complimentary Services
Stay connected with complimentary WiFi throughout the hotel. Whether you're here for business or leisure, our free amenities and convenient location make us the perfect choice for your stay. Book now and experience the best of Horseheads, New York at Hampton Inn Elmira/Horseheads.

Important information:

A smoking fee will be charged for guests that smoke in their room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: ELM

Location

Guest Reviews

8.4
Based on 201 reviews
Cleanliness: 7.6
Service: 9.8
Location: 9.9
Room Quality: 9.4
Amenities: 8.8
Value for Money: 6.5
Food and Beverage: 6.8
Overall Experience: 8.4
M
Mark • couple • us
10
Quick but relaxing
Pros:

Easy to get to

2026-10-29 • via Nuitee
S
Schmid • couple • us
5
It was okay.
Pros:

Staff was informative and welcoming

Cons:

No one cleaned our room or made the bed...we were given a handicap room without being asked if we wanted it. All amenities were for someone disabled...

2026-10-27 • via Nuitee
E
Eric • couple • us
4
Wouldn’t stay there again.
Pros:

I liked how it was close to shops

Cons:

Sheets and jacuzzi were filthy and couldn’t change rooms. I wanted eggs but they wouldn’t provide a no cheese eggs. They also charge a $50 holding fee that they have yet to give back as they said it would come back at checking out.

2026-10-26 • via Nuitee
J
Justin • family_with_children • us
10
This place is better than the reviews and photos !
Pros:

This place was beyond spotless , the fresh renovations and the staff maintained this property beautifully! Amazing pool hot tub area , nice courtyard outside with beautiful trees and flowers ! Well serviced and choices for breakfast ! I loved this property !

2026-10-19 • via Nuitee
J
Joy • solo_traveller • us
8
Pros:

Convenient location , good breakfast.

2026-10-18 • via Nuitee
J
Jeffrey A • couple • us
9
2026-10-13 • via Nuitee
A
Ashton • couple • us
8
2026-10-11 • via Nuitee
M
Milo • solo_traveller • us
3
Disappointing
Pros:

Room clean.

Cons:

Hot breakfast horrible. Eggs, or whatever they were, were inedible. Waffle maker didn’t work well. And worst: NO real cream or half and half for the coffee, only fake milk products. So sad to see Hilton opt to not make improvements here, ones that would be very inexpensive. Will reconsider staying at Hampton inn in the future.

2026-10-10 • via Nuitee
C
Caneal • couple • us
10
always an excellent stay
Pros:

convenient and fresh tasting. Love the breakfast

Cons:

all good

2026-10-08 • via Nuitee
F
Felix • extended_group • us
10
Pleasure..
Pros:

Just a great facility…and the breakfast was awesome - variety and great coffee…Thank you

Cons:

All of it

2026-09-09 • via Nuitee
C
Charlotte • family_with_children • us
7
We were there for over night but it was nice quiet relaxing stay.
Pros:

My family liked the breakfast. at other place it gross

Cons:

We wanted to swim in the pool but the water was ice cold. Maybe invest in a heater.

2026-09-09 • via Nuitee
G
Gayle • solo_traveller • us
10
2026-09-05 • via Nuitee
J
july • family_with_children • us
10
2026-09-02 • via Nuitee
B
Barbara • couple • us
7
Cons:

Only one elevator working

2026-09-02 • via Nuitee
G
GiacomoTraetta • couple • it
9
2026-09-01 • via Nuitee
B
bingyuan • family_with_children • us
7
2026-08-28 • via Nuitee
Y
Yulan • extended_group • sg
8
2026-08-28 • via Nuitee
B
Bailey • couple • us
10
Awesome
Pros:

Everything

Cons:

Nothing

2026-08-26 • via Nuitee
L
Lukasz • couple • us
10
2026-08-22 • via Nuitee
K
KYAW THU • extended_group • us
10
Nice and clean
Pros:

Everything Awesome

Cons:

Google map

2026-08-22 • via Nuitee