Hampton Inn Sweetwater

The front sliding doors were super slow and wouldn't hardly open.
The elevators didn't work the whole time that we were there and we were on the 4th floor!
There was no hot tub because the heat didn't work in it so it was just a "spa" with cold water.
The pool trap by the "spa" didn't have a cover. It was an uncovered hole that is DANGEROUS!
There were no pool towels on the shelves.
The front lawn and side areas had not been mowed or taken care of.
Our bathroom, especially the shower, was very dirty. I went out and bought cleaning supplies so that I could clean it before I used it. The shower caulking is moldy and black in places and the walls had dark, grimy build up. The shower doors have so much build up that they're opaque. The water pressure was so weak in the shower that it was hard to wash my hair. The wallpaper is peeling and was stapled to the wall. The pillows were small and flattened down to nothing when we laid our heads on them.
The little coffee maker was missing the pod basket.
We did NOT receive maid service at any time during our stay. We had to get towels from Bryan at the desk and supplies like toilet paper off of the maids cart in the hallway but she never came to our room. Our trash was never emptied, supplies were never restocked by anyone but us. (We did put DO NOT DISTURB signs on the door twice because we had left valuable belongings in the room.) But the other days nobody came to service our room.
We didn't eat breakfast there at all because we didn't see any fresh food like eggs, bacon, or sausage. For the price that we paid, I expected a lot better accommodations. I called IHG for help but because we weren't made aware of the elevators not working until AFTER we were checked in, the very rude, snotty female on the phone did NOTHING to help us.
I was very disappointed with our stay.

Had to wait at the front desk for a clerk at least 15 minutes.

The bathroom door not latching, the amount of wall and ceiling damage inside and immediately outside the room. The hallways and elevator smelled weird. One of the two elevators was broken. Had to wait a while to get checked by staff who were not at front desk with no notification.

Pool seems to have a lot of problems

You could open my door from the outside. The door was so messed up so bad you could see day light trough the sides

Rooms were comfortable but our room- 207 experienced problems with the TV reception. The TV was Direct TV with a cable box. The staff was very supportive but were only able to provide temporary fixes. 3 - different times.

Horrible!! Waste of money!! Bathroom was so sticky, sticky tv remote, shower made squeaky noise when on. Air conditioning was loud like you’re about to take off in an airplane.

The Bed OMG was hard and the hotel is old. The smell was not inviting at all
Breakfast cereal was old..

The breakfast was not like what I remember typical Hampton Inn breakfasts were like.

There was no soap in the bathroom. I was charged a little more than what I was quoted when I booked the room. Staff couldn’t tell me what the increase was about. Breakfast was not good bagel was old and no OJ. Step up your breakfast items!