Candlewood Suites Mount Pleasant by IHG

Hotels
•
IHG
7.9 (121 reviews)
2407 S Jefferson Avenue & HWY US 271, Mount Pleasant, Texas, 75455 , Mount Pleasant , US
+1 843-972-6106

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Pets allowed

Facilities

Fitness facilities
Safe-deposit box at front desk
Free newspapers in lobby
Smoke-free property
Grocery/convenience store
Tours/ticket assistance
Assistive listening devices available
Braille or raised signage
Snack bar/deli
Free self parking
See all facilities

Review Highlights

Pros:
Very clean rooms (many mentions)
Friendly and helpful staff
Comfortable beds and pillows
Spacious suites with well-stocked kitchens
Quick and convenient check-in
Quiet and pleasant stays
Convenient dining options nearby
Cons:
No continental breakfast / no complimentary water
Occasional room odors or smoke reported
Some guests noted poorer location or unfriendly greeting
Noise from other guests/children in some stays
In-room issues reported occasionally (TV volume, slow check-in)

Categories

Cleanliness
8.6
Mostly praised as very clean and spotless in many reviews; a few reports of smoke or body-odor in rooms lowered the score slightly.
Service
8.8
Staff repeatedly described as friendly, helpful and professional (assisted with lost clothes, quick room moves, efficient check-in), with isolated comments about a less friendly greeting or slow check-in.
Location
7
Mixed comments: several guests noted convenient dining options and a safe area, while a few called the location poor or not the best.
Room Quality
9
Frequently noted as spacious, aesthetically pleasing, with comfortable beds, high ceilings and well-stocked suites/kitchens — overall very strong room quality.
Amenities
7.2
Kitchens and in-room supplies were often praised (well-stocked suites), but the lack of on-site breakfast and no complimentary water for some guests reduced the score.
Value for Money
7.3
Many guests felt the property was a good value for cost given room quality and amenities, but at least one reviewer expected more (breakfast/water) for the price charged in the market.
Food and Beverage
6.5
On-site F&B was effectively absent for many guests (no continental breakfast, no in-room water); nearby dining options were available but do not compensate for limited hotel F&B.
Overall Experience
8.8
Overall positive stays reported (quiet, pleasant, comfortable beds, friendly staff), tempered by occasional issues (odors, noise from children, location concerns, missing amenities).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:23

Property Description

Amenities and Services
Take advantage of the fitness center, complimentary wireless internet access, and concierge services.

Dining Options
Enjoy the snack bar/deli, or opt for room service for a cozy night in.

Featured Amenities
Utilize the business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.

A stay at Candlewood Suites Mount Pleasant, an IHG Hotel places you in the heart of Mount Pleasant, within a 5-minute drive of Sweet Shop Candies and Mount Pleasant Civic Center. Book now for a seamless experience in the city center.

Important information:

  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DFW

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

See all policies

Location

Guest Reviews

7.9
Based on 121 reviews
Cleanliness: 8.6
Service: 8.8
Location: 7
Room Quality: 9
Amenities: 7.2
Value for Money: 7.3
Food and Beverage: 6.5
Overall Experience: 8.8
J
John
10
Pros:

Excellent facility

2025-10-13 • via Nuitee
D
Danny • family
10
Pros:

Everything was very as expected. Friendly and clean.

2025-10-06 • via Nuitee
D
Danna • friends
10
Pros:

The room was aesthetically pleasing, clean, and felt safe. Staff was exceptionally kind and professional. Today, I left my clothes hanging in the closet at check out. When I realized it, I called and the front desk clerk was so sweet and reassuring. Upon my arrival to reclaim my clothes, she patiently walked me back to the room and let me in then told me to have a safe trip home. She seemed to genuinely care.

2025-10-05 • via Nuitee
P
Pam
10
Comfy and very clean
Pros:

Front desk was very friendly and helpful upon check in last night . The tv in my room wasn’t working and she moved me quickly to a room next door . The bed was cozy and I slept well . The room is spacious and spotless . No breakfast at this hotel but plenty of options all around including McD and chick fila . Good stay

2025-09-19 • via Nuitee
T
Tom
10
Pros:

The staff was friendly and they already had my key card and paperwork printed so the registration process was quick and easy. This was really nice in comparison to the registration wait at other properties. The property was clean and in great condition.

2025-09-03 • via Nuitee
S
Steph • family
4
Pros:

The Bed was very comfortable!!! Bonus
Location not the best!

2025-08-20 • via Nuitee
B
Bryan
4
Nothing to write home about
Pros:

Entire hotel smells like smoke. No volume control on TV. Attendant was not in a rush to check me in when I arrived.

2025-08-18 • via Nuitee
V
Vera
10
Pros:

Great stay, quiet and peaceful

2025-08-09 • via Nuitee
M
Marinda • family
10
Pros:

The staff was very, very welcoming and kind. This is my second time staying here and it’s a great place to stay.

2025-07-25 • via Nuitee
M
Melody • family
10
Pros:

Very clean and comfortable

2025-07-19 • via Nuitee
C
Christina
8
Pros:

For the price of the room which was $163 plus tax, was disappointed there was not even water in the room. No continental breakfast. If there was it was not conveyed. Staff friendly. Room clean. Pride high for amount Pleasant. I own a property management company so I am very familiar with pricing and this is definitely a Dallas price however ever Dallas offers more options such as breakfast, water ect.

2025-07-18 • via Nuitee
R
Rodney • family
10
Pros:

The property was in a safe area. The room was very spacious, and the staff was very friendly. A very pleasant experience.

2025-07-11 • via Nuitee
T
Thaddaus • family
10
Pros:

It was good

2025-07-08 • via Nuitee
C
Carla
10
Pros:

The room was super clean. Beds comfy. Fluffy pillows. The desk person was very kind. My grandmother and I had a pleasant stay.

2025-06-04 • via Nuitee
S
Samantha
10
Pros:

This is one of the most well-stocked suite hotels I have ever stayed in. All dishes were clean and fully supplied. Too bad I was only staying one night. Very Nice. Bed was super comfy as well.

2025-05-28 • via Nuitee
K
Katrina
10
Pros:

Easy, convenient to check in.

2025-05-25 • via Nuitee
J
Jodi
10
Pros:

NA

2025-05-18 • via Nuitee
J
John
4
Ehh
Pros:

It’s ok terrible location not super friendly greeting. Chose it by accident won’t make that mistake again

2025-05-05 • via Nuitee
K
Kasie • family
10
Pros:

Friendly staff, clean, quiet, variety of dining options, and convenient.

2025-04-28 • via Nuitee
J
Juan
10
Pros:

The only thing that bothered me was they let these little kids run around stoping and jumping off the bed on the the floor go all night. Even after talking to them so just beware of that. Other then that it was a great place to stop and enjoy while joking a wedding

2025-04-22 • via Nuitee