Akasaka Granbell Hotel

Hotels
GRANBELL HOTEL
8.5 (447 reviews)
Minato-ku Akasaka 3-10-9 , Tokyo , jp

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Luggage storage
Safety deposit box
Bar
See all facilities

Review Highlights

Pros:
Clean location
Friendly staff
Excellent location
Good amenities
Cons:
Small rooms
Cleanliness issues
Limited breakfast options

Categories

Cleanliness
7.75
Multiple comments suggest issues with cleanliness, including mold and dusty rooms.
Service
9.25
Positive feedback on friendly and accommodating staff.
Location
9.25
Consistently praised for its excellent and convenient location.
Room Quality
7.75
Critiques about small rooms and ventilation issues were noted.
Amenities
8.75
Amenities such as complimentary drinks and breakfast were generally positively received.
Value for Money
8.75
Overall satisfaction suggests good value considering the location and service.
Food and Beverage
7.75
Breakfast described as simple, with some guests wishing for more variety.
Overall Experience
8.75
Most guests enjoyed their stay despite some critiques on cleanliness and room size.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:48

Property Description

Modern Design Rooms with En Suite Bathing Area
Experience the perfect blend of modernity and comfort at Granbell Akasaka. Our rooms feature a spacious en suite bathing area and stylish Japanese design elements, offering you a relaxing retreat after a day of exploring Tokyo.

Convenient Location and Easy Access to Major Stations
Ideally situated just minutes away from Akasaka-Mitsuke Subway Station, our hotel provides easy access to popular destinations like Shinjuku, Shibuya, and Roppongi. Whether you're here for business or leisure, getting around the city is a breeze.

Diverse Dining Options and Entertainment Facilities
Indulge in a culinary journey at The Mermaid pub or Yamadenmaru for authentic Japanese cuisine. Don't forget to catch a show at our very own theatre. With complimentary breakfast and free Wi-Fi, your stay at Granbell Akasaka is bound to be memorable.

Experience Tokyo in style at Granbell Akasaka. Book now for an unforgettable stay!

Important information:

Maintenance work on the electrical facilities will be carried out from 13:30 to 16:30 on 07/01/2026. Please note that electricity and water will not be available, including the elevator, air conditioner, toilet, and bathrooms.

Please note that check-in will begin at 16:30 on 07/01/2026.

Please note that late check-out is unavailable at this property on 07/01/2026.

Please find the following directions to the property: Exit Akasaka-Mitsuke Subway Station via the BelleVie building. Leave through the back of the building and turn left. Continue for 558 feet, past ESPACE, Family Mart, and Palerno restaurant. The hotel will be on the right.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 447 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 7.75
Amenities: 8.75
Value for Money: 8.75
Food and Beverage: 7.75
Overall Experience: 8.75
V
Vasish solo_traveller gb
8
2026-07-03 via Nuitee
P
Partanen couple fi
8
2026-06-29 via Nuitee
S
SAHARU solo_traveller jp
10
とても素晴らしいです。
Pros:

元々宿泊予定だった部屋の鍵が開かず困っていたところ、すぐに別の部屋を案内してくれました。

Cons:

全くありません。

2026-06-27 via Nuitee
A
Atsunari solo_traveller jp
8
2026-06-25 via Nuitee
M
Motoki solo_traveller jp
5
2026-06-25 via Nuitee
C
Chika solo_traveller jp
10
Pros:

赤坂見附の駅から近く、宿泊で必要なものはすべて揃っている点。
お水を自分で選んで持っていけるのと、コーヒーや紅茶などがドリンクフリーなところもとても良かったです。

Cons:

特にありません。
もし今後改善ということであれば、モーニングのパンのなかに、小さくて良いので食パンやミニバゲットなど、プレーンなパンが1種類あると嬉しいと思いました。

2026-06-24 via Nuitee
Y
YOSHINARI solo_traveller jp
9
2026-06-24 via Nuitee
K
Kawika solo_traveller us
8
2026-06-23 via Nuitee
B
Bhavesh couple nz
1
Unsatisfactory
Pros:

Good location. Friendly staff

Cons:

We had originally booked a 4-night stay at Granbell Akasaka Hotel, however after our first night we made the difficult decision to check out early and find alternative accommodation due to several concerns with the condition of the room.

Firstly, I want to acknowledge the staff - they were genuinely excellent throughout our stay. Everyone was extremely friendly, welcoming, and thoughtful. As we were celebrating our honeymoon, they even provided complimentary wine, which was a lovely gesture and very much appreciated.

Unfortunately, the condition of the hotel itself did not match the level of service provided by the staff.

The first issue we noticed was in the bathroom. There appears to be no extraction fan or adequate ventilation, which caused the entire bathroom to become heavily steamy during and after showering, with moisture spreading into the rest of the room. Looking more closely, what we initially thought was dark grout between the tiles appeared to actually be black mould. As we inspected further, we found this throughout much of the shower area and also in sections of the bathroom ceiling.

We raised this with reception and the team arranged what was described as a “deep clean”, which we appreciated, however unfortunately the condition did not noticeably improve.

We also noticed black mould around the window seals and on parts of the curtains.

In addition to this, the room felt extremely dusty, particularly around the air conditioning vents and on surrounding surfaces and walls.

When the air conditioning was turned off, there was a strong unpleasant smell in the room. After spending several hours trying to sleep, both my wife and I developed significant headaches overnight.

The following morning, we also noticed a strong sewage smell in the hallway immediately outside our room.

2026-06-22 via Nuitee
S
Sheree couple au
10
Clean and close to everything
Pros:

Close to station and restaurants clean and friendly staff

2026-06-21 via Nuitee
T
Tintti couple fi
8
2026-06-20 via Nuitee
A
Ashley solo_traveller nl
10
Pros:

Super convenient and good!

2026-06-16 via Nuitee
目木(meki) couple jp
7
2026-06-14 via Nuitee
C
claudio solo_traveller ar
7
Bien ubicados, minúsculo
Pros:

La ubicación

Cons:

Las dimensiones del baño, ultra pequeño

2026-06-14 via Nuitee
A
Aniruddha solo_traveller nl
8
2026-06-13 via Nuitee
J
Jasmine solo_traveller nl
1
Terrible
Cons:

Has to be one of the dirtiest hotels I’ve seen. There were finger prints visible in the room, layer of dust on the headboard of the bed, thick layer of mold in the lamps, around the shower curtain and behind the desk. Since there was no balcony the heat from the shower couldn’t escape and fogged the room for some time which probably also caused the intense mold.

2026-06-12 via Nuitee
K
Kai solo_traveller jp
8
Pros:

最寄りの駅に近い
全てに対し身近に感じました。
朝食のメニューも程ほどに良かったです😊

Cons:

シャワー室が滑るので、滑り止めのマットが有るとよいのではないかと感じた。

2026-06-12 via Nuitee
L
Lehauli couple au
10
Pros:

Staff were friendly and super helpful!

2026-06-12 via Nuitee
D
Daljinder singh extended_group au
4
Not worth it as rooms to small
Pros:

Breakfast was ok

Cons:

The hotel rooms were ridiculously tiny – my friend and I couldn't even squeeze onto the same bed. We forked out an extra $690 for three days to get extra room, but after that, they were fully booked, and we decided to check out. It was a complete misadventure.

2026-06-09 via Nuitee
A
Asher Jethro couple ph
10
2026-06-09 via Nuitee