HOTEL MYSTAYS Utsunomiya

Hotels
•
Mystays Hotel Group
7.7 (1062 reviews)
Higashi-Shukugo 2-4-1 , Utsunomiya , jp

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Varied breakfast options
Cons:
Cleanliness issues
High prices
Room maintenance needs improvement

Categories

Cleanliness
6.53
Multiple mentions of cleanliness issues regarding dust and showerhead.
Service
8.5
Many reviews praised the attentive and friendly service.
Location
8.04
Multiple mentions of good location, though there were some noise complaints.
Room Quality
6.99
Mixed reviews about room comfort, with some complaints about aging fixtures.
Amenities
8.52
Positive feedback on amenities such as breakfast and coffee.
Value for Money
7.48
Some mentioned high prices but balanced with good service and amenities.
Food and Beverage
8.03
Positive feedback regarding the breakfast offerings.
Overall Experience
7.5
General satisfaction reflected in most reviews, despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:24

Property Description

Convenient Location and Amenities
Hotel MyStays Utsunomiya is conveniently situated in the heart of Utsunomiya, just a 3-minute walk from JR Utsunomiya station. Guests can enjoy free internet access, complimentary gym usage, and free WiFi during their stay. The on-site convenience store adds to the convenience factor.

Comfortable Rooms with Modern Amenities
All rooms at Hotel MyStays Utsunomiya are equipped with air-conditioning, a private bathroom with free amenities, a flat-screen TV, refrigerator, and electric kettle. Guests can also indulge in the comfort of foam pillows and an air purifier for a restful stay.

Additional Services and Nearby Attractions
The hotel offers paid massage services and on-site private parking for an extra fee. Guests can start their day with a buffet breakfast at the hotel restaurant. Explore nearby attractions like the UNESCO World Heritage Site Nikko Toshogu Shrine and Tenkaisan Ōya Temple easily accessible from the hotel.

To book your stay at Hotel MyStays Utsunomiya, visit our website or call us directly.

Important information:

Please note that the credit card that was used to guarantee the reservation will be charged with applicable cancellation charges in the event of cancellation after the cancellation deadline.

When booking 10 rooms or more, different policies and additional supplements may apply. Please contact the property directly for more details.

Alipay is accepted at the property.




Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FKS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 1100 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for 100% of the adult rate per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 1062 reviews
Cleanliness: 6.53
Service: 8.5
Location: 8.04
Room Quality: 6.99
Amenities: 8.52
Value for Money: 7.48
Food and Beverage: 8.03
Overall Experience: 7.5
S
Shinji • solo_traveller • jp
8
Pros:

駐車場のおじいさんが親切でした。

2026-05-08 • via Nuitee
星野 • family_with_children • jp
10
2026-05-07 • via Nuitee
K
Koichi • solo_traveller • jp
10
2026-05-07 • via Nuitee
K
Koichi • solo_traveller • jp
9
快適な出張でした。
Pros:

ウェルカムコーヒーが美味しいかった。選べるアメニティーがあり助かった。

Cons:

空調が上手く入らず若干寒かった。

2026-05-06 • via Nuitee
N
Nagashima • solo_traveller • jp
8
2026-05-06 • via Nuitee
Ｒ＆Ｍ • solo_traveller • jp
10
2026-05-05 • via Nuitee
H
haruka • solo_traveller • jp
9
2026-05-04 • via Nuitee
T
TAKAYUKI • couple • jp
7
2026-05-04 • via Nuitee
T
Tat Pui • couple • au
9
Pros:

Good location

2026-05-03 • via Nuitee
Y
yuji • couple • jp
8
2026-05-03 • via Nuitee
T
TOMOKO • solo_traveller • jp
8
Pros:

駅から近く、アクセスが良かった。
朝食は宇都宮のものもあり、和洋選べて満足でした。

2026-05-02 • via Nuitee
福田 • couple • jp
9
Pros:

スタッフ

Cons:

部屋がシングルベッドの感覚が狭い

2026-05-01 • via Nuitee
Y
Yano • solo_traveller • jp
8
2026-05-01 • via Nuitee
井上 • family_with_children • jp
8
Pros:

スタッフが親切でした。

Cons:

特別に有りませんでした。

2026-04-30 • via Nuitee
T
TAKEHIRA • couple • jp
8
いつもの安心して利用できた宿泊です。コスパはよかったです。
Pros:

朝食は品数が多く良かった。部屋は清潔で、浴室やトイレもきれいでした。空気清浄機も付属していてよかったです。消臭剤もあり、いやな匂いを事前に処理できました。

Cons:

部屋の構造でもあるのですが、TV視聴がベッドからだと見にくい位置でした。水洗トイレの水がわずかですが、ずーと流れていました。バスルームの換気ファンが小さいため、鏡がくもりがちでした。空調の調整が温度設定でなく、弱・中・強で就寝時ファンの音が気になりました。

2026-04-29 • via Nuitee
T
Takuya • couple • jp
9
宇都宮に行ったら、是非また、泊まりたいホテルです。
Pros:

部屋の広さ、設備が予想をはるかに超えていてビックリしました。
美味しい珈琲を自由に飲めるのも、とても良かったです。

駅に近いのも良かった。

Cons:

飲み屋が近いせいか、歩道を歩く酔っ払いの奇声がとてもうるさかったのですが、ホテルの用意してくれた耳栓がとても良かった。

2026-04-28 • via Nuitee
K
KOUICHI • couple • jp
7
素泊まり
Pros:

東口に近い。

Cons:

空調が寒かった。

2026-04-26 • via Nuitee
斉藤 • couple • jp
5
次の宿泊はないと思います
Pros:

スタッフの対応が親切でとても安心しました。
駐車場対応のかたも親切でした。

Cons:

壁が薄く隣の出入りの音が聞こえるのと、他の部屋の洗面や風呂の水が流れる音が都度聞こえるのが気になり眠れなかった。

2026-04-25 • via Nuitee
M
megumi • family_with_children • jp
9
2026-04-24 • via Nuitee
M
MAKOTO • couple • jp
10
駅近、買い物も食事もとても便利。
Pros:

清潔で広々としたお部屋が安く借りられました。
フロントの方もとても親切です。

Cons:

エレベーターを降りてから一番遠い部屋でした。
これは仕方ないですが…

2026-04-24 • via Nuitee