HOTEL MYSTAYS Utsunomiya

Hotels
Mystays Hotel Group
7.7 (1168 reviews)
Higashi-Shukugo 2-4-1 , Utsunomiya , jp

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Varied breakfast options
Cons:
Cleanliness issues
High prices
Room maintenance needs improvement

Categories

Cleanliness
6.53
Multiple mentions of cleanliness issues regarding dust and showerhead.
Service
8.5
Many reviews praised the attentive and friendly service.
Location
8.04
Multiple mentions of good location, though there were some noise complaints.
Room Quality
6.99
Mixed reviews about room comfort, with some complaints about aging fixtures.
Amenities
8.52
Positive feedback on amenities such as breakfast and coffee.
Value for Money
7.48
Some mentioned high prices but balanced with good service and amenities.
Food and Beverage
8.03
Positive feedback regarding the breakfast offerings.
Overall Experience
7.5
General satisfaction reflected in most reviews, despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:24

Property Description

Convenient Location and Amenities
Hotel MyStays Utsunomiya is conveniently situated in the heart of Utsunomiya, just a 3-minute walk from JR Utsunomiya station. Guests can enjoy free internet access, complimentary gym usage, and free WiFi during their stay. The on-site convenience store adds to the convenience factor.

Comfortable Rooms with Modern Amenities
All rooms at Hotel MyStays Utsunomiya are equipped with air-conditioning, a private bathroom with free amenities, a flat-screen TV, refrigerator, and electric kettle. Guests can also indulge in the comfort of foam pillows and an air purifier for a restful stay.

Additional Services and Nearby Attractions
The hotel offers paid massage services and on-site private parking for an extra fee. Guests can start their day with a buffet breakfast at the hotel restaurant. Explore nearby attractions like the UNESCO World Heritage Site Nikko Toshogu Shrine and Tenkaisan Ōya Temple easily accessible from the hotel.

To book your stay at Hotel MyStays Utsunomiya, visit our website or call us directly.

Important information:

Please note that the credit card that was used to guarantee the reservation will be charged with applicable cancellation charges in the event of cancellation after the cancellation deadline.

When booking 10 rooms or more, different policies and additional supplements may apply. Please contact the property directly for more details.

Alipay is accepted at the property.

Please note that construction work will be carried out from 31/08/2026 11:00 to 18/09/2026 15;00.

Please note that construction work is taking place nearby 31/08/2026 11:00 to 18/09/2026 15;00 and some units may be affected by noise.Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FKS

Location

Guest Reviews

7.7
Based on 1168 reviews
Cleanliness: 6.53
Service: 8.5
Location: 8.04
Room Quality: 6.99
Amenities: 8.52
Value for Money: 7.48
Food and Beverage: 8.03
Overall Experience: 7.5
S
Sato solo_traveller jp
7
2026-08-28 via Nuitee
K
Kanno family_with_children jp
10
サイコー!!
Pros:

喫煙ルームがあったところ。
駅近で安い
コンビニ、飲食店がたくさんある
アクセスが良い

Cons:

特になし

2026-08-25 via Nuitee
M
MASAYUKI couple jp
7
2026-08-22 via Nuitee
K
KEN solo_traveller jp
9
2026-08-22 via Nuitee
M
MASAYUKI solo_traveller jp
8
2026-08-22 via Nuitee
R
RenRenTom solo_traveller jp
9
良い
Pros:

アメニティが豊富なのと、ウェルカムドリンクが24時間使えることと、コンビニや飲食店も近くにあって便利だった
部屋の窓からトラムが見られた!

Cons:

車種によってはホテルに併設された駐車場には停められなかった。大型タイプの車は少し離れた駐車場だった。
入り口にあったひとつしかないエスカレーターが時間帯によって昇り下りが違ったので、分かりやすい表示があれば良かったと思う。

2026-08-19 via Nuitee
五島 solo_traveller jp
9
Pros:

朝食バイキングか良かったです!

Cons:

部屋の壁が少し汚れてたかな

2026-08-19 via Nuitee
H
HIROSHI solo_traveller jp
9
2026-08-18 via Nuitee
偉哲 family_with_children tw
8
2026-08-15 via Nuitee
Y
YOUICHI family_with_children jp
7
2026-08-14 via Nuitee
M
Mochizuki solo_traveller jp
8
2026-08-13 via Nuitee
M
Manju extended_group in
7
2026-08-13 via Nuitee
K
keishi couple jp
10
2026-08-13 via Nuitee
S
Seinori solo_traveller jp
10
Pros:

フロントのご対応から、朝食のスタッフさんまで、皆さん細やかな動きをして下さっており、快適に過ごせました☆

2026-08-12 via Nuitee
solo_traveller jp
7
Pros:

ロビー横の挽きたて無料コーヒーがいいですね。

2026-08-12 via Nuitee
ピーターパン solo_traveller jp
7
2026-08-11 via Nuitee
M
MIHO family_with_children jp
8
最高
Pros:

駅から近い所

2026-08-10 via Nuitee
T
Tsuyoshi solo_traveller jp
7
2026-08-08 via Nuitee
かーき solo_traveller jp
10
Pros:

駅の近くで、コンビニ、餃子屋さん、路面電車駅が近く賑やかです。

Cons:

入り口にキャッチが多い。

2026-08-07 via Nuitee
Y
Yusuke family_with_children jp
10
最高でした。
Pros:

フロントの方の対応がとても丁寧でした。
こちらの状況を見て、色々と考慮してくださり感謝しかありませんでした。

Cons:

良くない点はほとんどありません。
強いて言うなら、夜ホテルから出るのを躊躇したくなるくらい、酔った方が多かったくらいです。

2026-08-05 via Nuitee