HOTEL MYSTAYS Utsunomiya

Hotels
•
Mystays Hotel Group
7.7 (1130 reviews)
Higashi-Shukugo 2-4-1 , Utsunomiya , jp

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Varied breakfast options
Cons:
Cleanliness issues
High prices
Room maintenance needs improvement

Categories

Cleanliness
6.53
Multiple mentions of cleanliness issues regarding dust and showerhead.
Service
8.5
Many reviews praised the attentive and friendly service.
Location
8.04
Multiple mentions of good location, though there were some noise complaints.
Room Quality
6.99
Mixed reviews about room comfort, with some complaints about aging fixtures.
Amenities
8.52
Positive feedback on amenities such as breakfast and coffee.
Value for Money
7.48
Some mentioned high prices but balanced with good service and amenities.
Food and Beverage
8.03
Positive feedback regarding the breakfast offerings.
Overall Experience
7.5
General satisfaction reflected in most reviews, despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:24

Property Description

Convenient Location and Amenities
Hotel MyStays Utsunomiya is conveniently situated in the heart of Utsunomiya, just a 3-minute walk from JR Utsunomiya station. Guests can enjoy free internet access, complimentary gym usage, and free WiFi during their stay. The on-site convenience store adds to the convenience factor.

Comfortable Rooms with Modern Amenities
All rooms at Hotel MyStays Utsunomiya are equipped with air-conditioning, a private bathroom with free amenities, a flat-screen TV, refrigerator, and electric kettle. Guests can also indulge in the comfort of foam pillows and an air purifier for a restful stay.

Additional Services and Nearby Attractions
The hotel offers paid massage services and on-site private parking for an extra fee. Guests can start their day with a buffet breakfast at the hotel restaurant. Explore nearby attractions like the UNESCO World Heritage Site Nikko Toshogu Shrine and Tenkaisan Ōya Temple easily accessible from the hotel.

To book your stay at Hotel MyStays Utsunomiya, visit our website or call us directly.

Important information:

Please note that the credit card that was used to guarantee the reservation will be charged with applicable cancellation charges in the event of cancellation after the cancellation deadline.

When booking 10 rooms or more, different policies and additional supplements may apply. Please contact the property directly for more details.

Alipay is accepted at the property.Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FKS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 1100 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for 100% of the adult rate per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 1130 reviews
Cleanliness: 6.53
Service: 8.5
Location: 8.04
Room Quality: 6.99
Amenities: 8.52
Value for Money: 7.48
Food and Beverage: 8.03
Overall Experience: 7.5
I
IKEDA • couple • jp
7
2026-07-19 • via Nuitee
鈴木 • solo_traveller • jp
7
2026-07-16 • via Nuitee
M
MASAYUKI • couple • jp
8
2026-07-15 • via Nuitee
じゅん • solo_traveller • jp
10
2026-07-14 • via Nuitee
Y
YOSHIHIRO • solo_traveller • jp
6
2026-07-13 • via Nuitee
こころ • couple • jp
10
2026-07-13 • via Nuitee
なかじま • solo_traveller • jp
6
Cons:

朝食がいまいち

2026-07-12 • via Nuitee
T
tsutao • extended_group • jp
7
2026-07-10 • via Nuitee
I
Isao • solo_traveller • jp
7
2026-07-08 • via Nuitee
S
Shinobu • solo_traveller • jp
8
Pros:

駅に近くて便利です

Cons:

髭剃りが見当たらなかった(笑)

2026-07-08 • via Nuitee
Y
YORIKO • solo_traveller • jp
7
満足です
Pros:

窓に面したデスクで仕事を快適にできました
ウェルカムコーヒーも朝食も美味しかったです

2026-07-07 • via Nuitee
大野 • solo_traveller • jp
7
Pros:

お客様の定格な対応、部屋の掃除が行き届いて良かったです。

Cons:

別にありませんでした。

2026-07-06 • via Nuitee
S
Scott • solo_traveller • us
10
Pros:

Location to the Train station and local Perking garage was very convenient.

2026-07-06 • via Nuitee
N
NORIKO • couple • jp
8
2026-07-05 • via Nuitee
T
Takenori • couple • jp
8
2026-07-05 • via Nuitee
A
Asizawa • solo_traveller • jp
8
Pros:

目的地からとても近かったので歩かなくて良かった。駐車場もあったので安心でした。

Cons:

特にないです。出来ればベット2つが良い。

2026-07-04 • via Nuitee
M
MASAYUKI • solo_traveller • jp
8
ちょうど良い
Pros:

泊まりやすい。

2026-07-04 • via Nuitee
R
Rumi • solo_traveller • jp
10
Pros:

2階バイキング会場からライトレールの発着が観れて嬉しい！
食事では、レモン牛乳や餃子など地域色を感じた。ミニパンも、美味しかった。

Cons:

ホテルの責任ではないけれど、土曜日の夜からか外で騒ぐ人の声がうるさくて眠れなかった。警察が注意していたようだが、いなくなったらまた騒ぎ午前4時位まで続いた。ホテルにとっても迷惑！

2026-07-04 • via Nuitee
N
Nicole • family_with_children • pe
9
2026-07-01 • via Nuitee
タカユキ • couple • jp
6
2026-07-01 • via Nuitee