Sure Hotel by Best Western Saintes

Hotels
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Sure Hotel by Best Western
7.8 (1931 reviews)
109, Cours Du Maréchal Leclerc , Saintes , fr

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Terrace
Pets allowed
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Poor breakfast quality

Categories

Cleanliness
6.88
Several reviews mentioned issues with cleanliness and the presence of odors.
Service
8.85
Reviews highlighted pleasant and accommodating service experiences.
Location
8.89
Positive mentions about the hotel's convenient location near the highway.
Room Quality
7.34
Some reviews noted that rooms were comfortable, but others found them small or lacking amenities.
Amenities
7.37
Missing some essentials like cleaning supplies and a lack of variety in breakfast.
Value for Money
7.83
Generally considered fair value, though some found it a bit pricey for the quality.
Food and Beverage
6.38
Several complaints about the breakfast quality and limited options.
Overall Experience
8.85
Most guests enjoyed their stay despite some negatives, overall a mixed but satisfactory experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 03:37

Property Description

Convenient Location: The hotel is strategically situated near Autoroute A10, offering easy access to the city center of Saintes.

Comfortable Accommodation: Enjoy a peaceful stay in our soundproof rooms, each furnished with toilets featuring a shower or bath, and satellite TV. Choose from a variety of room options, including rooms with large beds, twins, and triples.

Relaxing Amenities: Unwind on the terrace of our exclusive guest bar and savor a delightful breakfast experience.

Book your stay now and experience the perfect blend of convenience and comfort at our hotel.

Important information:

If you are planning on arriving after between 12:00 and 17:00 or after 21:00, please phone the hotel before 12:00 or between 18:00 and 20:00 to be given the access code and rooms numbers.

Baby cots are only available upon request and must be confirmed by the hotel. Contact details can be found on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LRH

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.8
Based on 1931 reviews
Cleanliness: 6.88
Service: 8.85
Location: 8.89
Room Quality: 7.34
Amenities: 7.37
Value for Money: 7.83
Food and Beverage: 6.38
Overall Experience: 8.85
B
Beatrice • family_with_children • fr
9
Pros:

Nous n’avons pas pris de petit déjeuner

Cons:

R A Sympa

2026-04-04 • via Nuitee
G
Gilles • family_with_children • fr
10
2026-04-04 • via Nuitee
J
Jonathan Greatrix • family_with_children • gb
10
What a great hotel
Pros:

Location
Clean, quiet, charming. Lovely staff.
Great restaurant next door.

Cons:

Nothing at all. Was perfect

2026-04-03 • via Nuitee
G
Gerrit • family_with_children • nl
10
Pros:

Perfect hotel voor doorreis

2026-04-03 • via Nuitee
D
David • solo_traveller • gb
1
The hotel was closed due to a technical issue
2026-04-03 • via Nuitee
P
Picard • family_with_children • fr
8
Pros:

Manque une tablette dans la salle de bain

Cons:

Plus de croissant à 8h15

2026-04-01 • via Nuitee
M
Mike • couple • fr
8
2026-03-31 • via Nuitee
C
coco • couple • fr
8
Court sejour globalement agreable
Pros:

L accueil, acces facile

2026-03-30 • via Nuitee
C
Christian • couple • fr
9
2026-03-30 • via Nuitee
M
Majory • family_with_children • nl
9
2026-03-30 • via Nuitee
C
Caroline • family_with_children • fr
7
Pros:

Super pour l'emplacement, la qualité de la chambre et l'accueil chaleureux.

Cons:

Aucune borne de recharge ne fonctionnait sur le parking, le petit déjeuner est un peu en dessous du reste.

2026-03-30 • via Nuitee
C
Chatelain • family_with_children • fr
5
Bof
Pros:

La propreté du linge et le petit déjeuner correct.

Cons:

L odeur dans la chambre une odeur de sale ou renfermé certainement la moquette, pas beaucoup d eau chaude et la pomme de douche est peut-être économique mais du coup on met plus de temps pour se laver .
J ai eu 2 appels pour savoir quand j arriverais j ai trouvé ca impoli il y a des heures d arrivées de noté pas besoin de nous harceler.
Attention aux tasses du petit déjeuner elles collent au meuble .

2026-03-29 • via Nuitee
L
leire • family_with_children • es
8
Pros:

Situado cerca de la carretera, muy cómodo ( estabamos de paso). Parking incluido.Cerca del hotel habia sitios para cenar. En la habitación todo limpio y acogedor, cama muy comoda. La mujer de recepción muy amable. Desayuno correcto.

2026-03-29 • via Nuitee
D
Daniela • solo_traveller • nl
8
2026-03-28 • via Nuitee
T
touhami • family_with_children • fr
10
2026-03-28 • via Nuitee
A
Andreas • family_with_children • de
7
2026-03-27 • via Nuitee
C
Cédric • family_with_children • fr
7
Pros:

Bien situé tout près de l'autoroute, hôtel sans prétention avec un personnel fort agréable et chambre assez confortable pour un prix très honnête - satisfait de mon séjour

Cons:

L'insonorisation intérieur/extérieur comme dans la plupart des hôtels , déco sympa qui ne manque pas de goût, juste un peu de luminosité

2026-03-27 • via Nuitee
L
Laurent • extended_group • fr
10
Pros:

Hôtel juste à côté de la sortie d’autoroute très bien situé avec restaurant à côté 👍

2026-03-26 • via Nuitee
P
Patrick • extended_group • de
10
2026-03-26 • via Nuitee
J
Jean-Daniel • family_with_children • fr
10
2026-03-23 • via Nuitee