Acorn Lodge Hotel Gatwick & Parking

Hotels
7.2 (3741 reviews)
79 Massetts Road , Horley , gb

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Proximity to airport
Friendly staff
Convenient amenities
Cons:
Cleanliness issues
Room comfort challenges

Categories

Cleanliness
6.3
Several comments highlighted cleanliness issues, including dirty carpets and bathrooms.
Service
8.3
Most reviews praised the friendly and helpful staff.
Location
8.3
The hotel's proximity to the airport was frequently mentioned as a positive aspect.
Room Quality
6.3
Several guests noted that the rooms were uncomfortable and need improvement.
Amenities
7
Some amenities were praised, but there were concerns about noise and maintenance.
Value for Money
7.3
Many reviews indicated good value considering the location, but cleanliness issues affected perceptions.
Food and Beverage
6.8
Breakfast and on-site dining received mixed reviews, with some positive remarks and some complaints.
Overall Experience
7.3
Generally positive experiences were reported, though there were significant concerns about cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:01

Property Description

Modern En Suite Accommodation
Experience modern and comfortable en suite rooms at our hotel in Horley, conveniently located just 1.5 miles from Gatwick Airport.

Convenient Location
Enjoy the convenience of staying close to Gatwick Airport while still being able to explore the charming town of Horley with its variety of restaurants, pubs, and shops within walking distance.

Stay and Park Deals
Take advantage of our special stay and park deals, making your travel experience even more convenient and hassle-free.

Book your stay now for a seamless and enjoyable visit to Horley!

Important information:

The restaurant is open from 17:00 to 21:30 PM.

The parking in the hotel is subject to a surcharge of GBP 10 per 24 hours. Please let the property know in advance if parking is necessary.

Please note that the transfer from and to Gatwick Airport is chargeable per person.

The hotel does not permit smoking on the premises.

Please note that the Budget Double Room with Private Bathroom is located on the 2nd floor.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Location

Guest Reviews

7.2
Based on 3741 reviews
Cleanliness: 6.3
Service: 8.3
Location: 8.3
Room Quality: 6.3
Amenities: 7
Value for Money: 7.3
Food and Beverage: 6.8
Overall Experience: 7.3
R
Russell couple gb
9
Exactly what we wanted staff brilliant location great value for money outstanding
Pros:

Brilliant place nothing fancy but absolutely superb for stopover with Gatwick also very close to Horley

Cons:

The toaster is a little slow

2026-08-28 via Nuitee
A
Alan solo_traveller gb
8
Pros:

Clean. Inexpensive. Staff were excellent.

Cons:

Noisy early morning..

2026-08-28 via Nuitee
B
Binfield family_with_children gb
4
Didnt meet are requirements and not very pleasant
Pros:

Liked that the hotel was close to gatwick airport and that is all.

Cons:

Room was very dated and worn and carpet not very clean as well as hairs in the shower and one of the plug sockets not secured on wall and was taped to it. Did not cater for my gluten free request and breakfast items of low grade quality and no proper orange or apple juice for was just squash.

2026-08-27 via Nuitee
I
Ignatius family_with_children ca
8
Pros:

Clean, spacious . Good breakfast

2026-08-27 via Nuitee
E
Eszter extended_group hu
8
2026-08-27 via Nuitee
H
henry family_with_children br
1
Shame
Pros:

Nothing

Cons:

Everything

2026-08-27 via Nuitee
L
Larino family_with_children gb
5
Overall, a pleasant and satisfactory stay
Pros:

Location

Cons:

The room was okay overall, but it could have been better. It was clean, but some areas need a little maintenance and improvement. Overall, it was okay for a short stay

2026-08-27 via Nuitee
E
Elia solo_traveller gb
6
Pros:

Staff was very helpful and friendly.

Cons:

Breakfast could be better.

2026-08-27 via Nuitee
M
Maicon Felipe solo_traveller br
8
Alright
Pros:

Location. The staff prompt brought me an extra fan because it was really warm. Good shower.

Cons:

No air conditioning, breakfast.

2026-08-26 via Nuitee
N
NURIA solo_traveller es
3
Pros:

Que tenen una bàscula pervpesar les maletes.

Cons:

Les i stal.lacionscsón bastant pèssimes, el terra de recepció i menjador estava enganxós al caminar i l' esmorzar era lamentavle, brioxeria industrial i poc més.

2026-08-26 via Nuitee
P
Penny couple gb
9
Good had a evening meal there very nice .
Pros:

Breakfast was nice abit of a bonus because we had to leave in the early hours for our flight so nice to have something to eat .

Cons:

Coud do will abit of decorating.

2026-08-26 via Nuitee
C
Cat couple pt
3
Not as pictured, incredibly filthy, sleep on the street-it’s cleaner.
Pros:

The person who checked me in was kind, and that was literally the only positive thing about this stay.

Cons:

How does this carry a “7” on Booking.com? This hotel is not as advertised at all. It was so insanely filthy. The curtains didn’t cover the windows. There was mold on the cabinets. The shower drain was clogged. There was dust and hair all over the floor. There was “pest repellent” near the bed 🤢. No air conditioning, very hot. I did not go to the continental breakfast, the place was so dirty, I would not eat there.
Booking needs to change its rating scale if this accommodation had been ranked a 7. I have slept in cleaner garages. Every cheap hostel I have ever stayed in around the world was cleaner than this place. It was horrifying.

2026-08-24 via Nuitee
J
Jonathan solo_traveller au
7
Pros:

Friendly staff & Airport Shuttle

Cons:

Disrupted sleep from Road noise & people in adjacent room moving at 3am

2026-08-24 via Nuitee
H
Harmeet couple gb
7
Great for Gatwick.
Pros:

Handy for Gatwick with parking

Cons:

Bed mattress too soft so not a comfortable night

2026-08-23 via Nuitee
S
Sheraz family_with_children gb
10
2026-08-23 via Nuitee
H
Hilma solo_traveller de
8
2026-08-23 via Nuitee
M
Margaret extended_group ca
9
will stay there again, and suggest it to others.
Pros:

Room was great

Cons:

Well,,,, the shower head was a bit too high,,, light was a string to pull on....the stairs need a stair lift or ride chair up. Dinner was amazing delicious. Staff very helpful.

2026-08-22 via Nuitee
M
Michael solo_traveller gb
10
2026-08-21 via Nuitee
Y
Yvonne family_with_children gb
10
Clean and comfortable stay and good value
Pros:

Conveniently located for the airport
24/7 reception as we landed in early hours of morning
Room was super clean
Complimentary tea/coffee and water was appreciated
Free parking
Friendly and helpful staff

2026-08-21 via Nuitee
S
Stanton-Stock solo_traveller gb
8
2026-08-21 via Nuitee