Bucoleon by Cheers

Hotels
Independent
Küçük Ayasofya Cad. Cayiroglu Sok., No:20, Istanbul, Istanbul, 34400 , Istanbul , TR

Facilities

Free WiFi
24-hour front desk
Terrace
Luggage storage
Concierge service
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
Smoke-free property
Tours/ticket assistance
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Poor cleanliness
Limited amenities
Room quality issues

Categories

Cleanliness
1
Room had a noticeable smell, which indicates poor cleanliness.
Service
1
Staff was extremely nice and welcoming.
Location
1
Convenient location but the neighborhood was not very quiet.
Room Quality
1
A/C didn’t work, and basic items like towels had to be asked for.
Amenities
1
Lack of basic amenities like soap for washing hands.
Value for Money
1
You get what you pay for, serves its purpose.
Food and Beverage
1
No mention of food or beverage quality.
Overall Experience
1
Despite issues, staff friendliness made it somewhat convenient.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-17 22:34

Property Description

Central Location
Located in the heart of Istanbul, within walking distance to popular attractions such as Arasta Bazaar and Little Hagia Sophia.

Luxurious Amenities
Indulge in complimentary wireless internet, room service, and a bar/lounge serving your favorite drinks. Enjoy a meal at the on-site restaurant or grab some snacks at the cafe.

Convenient Services
Benefit from services like concierge assistance, 24-hour front desk, and a roundtrip airport shuttle. Plus, unwind in one of the 21 guestrooms with LCD TVs and private bathrooms.

Immerse yourself in the beauty of Istanbul at Bucoleon by Cheers. Book now to experience a delightful stay.

Important information:

  • One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IST

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
K
Karen family
4
Pros:

You get what you pay for here.The hotel was not perfect, but it served its purpose if you want to be close to everything. Parking is limited and first come, first serve. Our room had a noticeable smell, the A/C didn’t work, and we had to ask for basic things like towels. There was no soap provided for washing hands, and the neighborhood itself was not very quiet. The pictures online made the property look a lot different than it does in person.

That being said, the staff was extremely nice and welcoming, and the general/common areas were actually quite nice. Despite the issues, the location and friendliness of the staff made it convenient enough that we would consider staying here again.

2025-10-08 via Nuitee
K
Kadir
2
Berbat bir konaklama
Pros:

Check in saatinin 13:00 olarak ifade edildiği rezervasyonda resepsiyonist 15.00 olarak bize aktardı ve bizi 15:00’da odaya aldı. Daha önce saat 11 gibi erken giriş talebimiz bulunmasına rağmen... Check out saati de 12:00 olarak yazılıyken kendileri 11:00 olduğunu söylediler. Tuttuğumuz oda fotoğraftakilerden çok daha farklıydı. Tamamiyle fotoğrafları fake yani gerçek değil. Oda ise inanılmaz kötüydü. Klozetin olduğu noktaya yukarıdan su damlıyordu. Kapının açılıp kapanması zor bir şeydi. Odanın konumu bahçe katı ama kapalı bir alan be rutubetli bir yerdeydi. Kısacası otel tamamiyle aldatmacaya yönelik bir yol izliyor.

2025-09-08 via Nuitee
J
JACQUELINE family
4
Pros:

We stayed on the 3/F of the building without an elevator. The fortune part was that the staff helped us to take most of the luggages into our room. The worst part was that we had to walk 3 floors every day at least 2 times. Our room was dirty and toilet was not cleaned at all, we found a slipper under our bed. The lighting was dark.

The photos shown on the website aren’t exactly what we see. Would recommend this hotel to do some renovation works sooner or later.

The staff are quite helpful but the breakfast wasn’t suitable for our taste, cold dishes with breads and coffee!

The location is okay, easy to access to most of the tourist points.

2025-04-17 via Nuitee
I
israa
2
Pros:

Not recommended
rooms are so dirty not maintained well ,need a lot of renovation, too many dust underneath the bed.
No elevator , the hotel is open anyone can go upstairs and be on your door
Food is horrible and way too expensive, they would rip you off
Not safe if you're a female traveler on your own

2024-11-28 via Nuitee
M
Magdi partner
2
Pros:

Location is good, but everything else is beyond "HORRIBLE". The three girls working there are polite, but this cannot be classified as a habitable building. It needs to be demolished and redone.

2024-09-15 via Nuitee
M
Mustafa family
2
Pros:

Freundliche und Gute Empfang aber,
entspricht keinerlei was und wie im İnternet angegeben ist... I

2022-08-30 via Nuitee
R
ricardo partner
8
Pros:

No era lo que esperaba, la pieza no estaba limpia, basureros llenos. Personal atento

2022-08-23 via Nuitee
Z
zachary
4
disappointment
Pros:

photos on line looked nothing like actual room. it was filthy, tiny, shower trickled water, dead bugs in sheets. however, most of the staff was quite friendly. sadly, it is not staff i will remember most. and i am not normally one to post negative comments, but this one...well, i feel i needed to speak up.

2019-12-25 via Nuitee
M
Matthew
2
Avoid.
Pros:

Really rather rubbish.
Hotel does not looo like photos.
Bed sheets.too small for bed.
Shower doesnt drain away.

2019-11-14 via Nuitee
V
Verified traveler
4
the hotel no good
Pros:

There was no television, they hadn't changed or made sheets, the curtains were ripped. The room wasn't ready or cleaned for our stay which was very disappointing. The only redeeming qualities were the location and the kind people.

2019-11-07 via Nuitee
M
Muriel partner
4
Pros:

Bruyant. Chambre près du bar. On ne nous a pas donné la chambre choisie à la réservation.

2019-09-14 via Nuitee
Y
Yildiz
6
Tarihi İstanbulun İçinde Olmak...
Pros:

Hotelin temizliği daha iyi olabilir.Yardımcı olmaya çalışırlar. Konakladığınız odadan odaya otelin özelikleri değişiyor. Deniz manzaralı odalarda konaklama şansını bir kez yakalayabildim;ondan sonra sokağa bakan odalardan birinde kalırsanız hayal kırıklığı oluyor. Sultanahmet meydanına yakınlığı fena sayılmaz.

2019-03-31 via Nuitee
C
Cristian
8
Pros:

The staff had been amazing. The best thing of the hostel.Would really recommend the place to anyone visiting the city. I’ve been lucky to stay here as aparently it’s the hostel with the best vibe in whole Istanbul.

If you want to discover Istanbul night scene don’t miss the pub crawls on Wednesday. Great party and organisation.

Breakfast included is very decent and views to the sea is a nice plus. The room was very clean and replacement of towels and soap every day.

Few small cons; the lighting in the room was’nt great; felt really dark. Some common areas like the stairs are in poor condition. The hostel is facing a highway and the windows don’t insulate enough the noise and can be a little annoying.

2018-11-09 via Nuitee
V
Verified traveler
2
Pros:

manque de propreté dans les chambres, manque des femmes de chambre pas d entretien chaque jour on rentre et trouve la chambre sale, serviettes déchirées on change pas les draps et serviettes.
petit déjeuner nul avec les chats qui sautent sur les assiettes. employé de la réception gentil . je ne recommande pas cet hôtel.

2018-10-04 via Nuitee
A
Anderson
2
Pros:

Não foi o mesmo quarto da foto que reservei. Muito sujo e desconfortável . Wi-fi péssimo. Água do banheiro suja . Banheiro entupido.

2018-08-24 via Nuitee
A
Asma
10
Close to everything
Pros:

The staff were very nice! The location is great and room was sunny with a gorgeous sea view. The breakfast is ok! Overall, we enjoyed our stay there!

2018-08-20 via Nuitee
V
Vpv
2
Pros:

Terrible, sucio, personal del hotel sin mayor empatía con los huéspedes, toallas rotas, sucias, desayuno lo mismo y con dos opciones, no lo recomiendo para nada en la segunda noche nos cambiamos de hotel. Dinero perdido

2018-08-11 via Nuitee
V
Verified traveler
4
Anbefales ikke
Pros:

vannlekasje fra klima anlegg på gulvet under hele oppholdet mitt dvs 2uker , ikke fungerte klima anlegg og tv, ikke varmt vann i 2dager og måtte dusje med kaldtvann , hotelmanager brydde seg ikke om klagene , vi brukte søppel kassen for å hindre at vannet fra taket ikke skade Kofferten og personlige eiendelene våre.

2018-07-27 via Nuitee
M
M. MILAGROS
8
Pros:

Los muebles son muy antiguos, el desayuno bien con variedad, la limpieza no era su punto fuerte, el entorno bien situado a 10 minutos caminando de la mezquita azul, buena zona. Personal amable y atento.

2018-07-27 via Nuitee
K
K
10
Pros:

Location was good.

2018-06-23 via Nuitee