Holiday Inn Express Hotels Grants - Milan by IHG

Hotels
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Holiday Inn Express
7.8 (66 reviews)
1512 East Santa Fe Avenue , Grants , US
+1 505-287-9252

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Children allowed

Facilities

WiFi available
Air conditioning
24-hour front desk
Business center
Heating
Lift / Elevator
Laundry
Safety deposit box
Fax/photocopying
Golf course
See all facilities

Review Highlights

Pros:
Very clean facility
Comfortable rooms
Friendly/helpful staff
Good location / near I-40
Indoor pool
Handicap accessible
Plenty of bathroom counter space
Cons:
Breakfast quality and availability (limited choices, items out)
No comfy chair; desk chair considered unsafe
Loud/noisy (doors and some noise)
Tile floor preference (some wanted carpet)

Categories

Cleanliness
8.7
Multiple reviewers repeatedly called the property very clean and praised facility cleanness; overall a strong positive on cleanliness.
Service
8.5
Staff frequently described as very friendly and helpful (front desk assisted when a guest fell); overall service is a clear positive.
Location
8.3
Several mentions of a good location (including 'right off I-40'); location is a noted strength.
Room Quality
8
Rooms described as comfortable and accessible with good bathroom counter space; minor negatives include lack of a comfy chair and tile floor preference for some guests.
Amenities
7.8
Amenities referenced include an indoor pool and handicap accessibility; generally adequate for the hotel tier.
Value for Money
7.8
Not explicitly discussed in reviews; assigned the target overall rating as a neutral baseline.
Food and Beverage
5.5
Multiple complaints about breakfast quality and availability (limited choices, items frequently out); one mention of better-than-most breakfast options but overall F&B was a clear negative.
Overall Experience
7.8
Overall stay described as comfortable and pleasant with friendly staff and cleanliness, but repeated breakfast issues and some noise/room-furniture concerns tempered the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:24

Property Description

Convenient Location
Located in Grants, this 2-star hotel provides easy access to Albuquerque International Sunport Airport just 131 km away.

24-Hour Front Desk
Enjoy the convenience of a 24-hour front desk, ensuring assistance whenever you need it during your stay.

Modern Amenities
Experience a comfortable stay with modern amenities at Holiday Inn Express Hotels Grants - Milan.

Book now for a memorable stay!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ABQ

Location

Guest Reviews

7.8
Based on 66 reviews
Cleanliness: 8.7
Service: 8.5
Location: 8.3
Room Quality: 8
Amenities: 7.8
Value for Money: 7.8
Food and Beverage: 5.5
Overall Experience: 7.8
M
McCoy • solo_traveller • us
10
2026-09-11 • via Nuitee
M
Misch1905 • solo_traveller • lu
9
2026-08-31 • via Nuitee
E
Earl • couple • us
10
Clean, comfortable and great breakfast
Pros:

Very nice hotel. It was clean and comfortable

2026-08-24 • via Nuitee
B
Brice • solo_traveller • us
8
I will stay there again
Pros:

The room and the indoor pool.

Cons:

I didn’t get to try the breakfast I left early each morning.

2026-08-14 • via Nuitee
A
Audrey • solo_traveller • us
9
2026-07-23 • via Nuitee
A
Alexis • family_with_children • de
8
Good night, good location, but very poor breakfast
Pros:

Good location

Cons:

Breakfast was terribly bad, no choice and almost nothing to eat

2026-07-21 • via Nuitee
J
Jessica • couple • us
8
Very comfortable stay
Pros:

It was very clean and handicap accessible. Staff was very friendly very comfortable stay

Cons:

I wish there was carpet in the room . But didn’t mind the tile

2026-07-13 • via Nuitee
P
PRADIP • family_with_children • us
10
Pros:

staff was very friendly and cleanness of the facility

Cons:

NA

2026-07-13 • via Nuitee
P
Polly • solo_traveller • us
10
2026-07-04 • via Nuitee
M
McCoy • solo_traveller • us
10
2026-07-02 • via Nuitee
M
MELANNIE • family_with_children • us
10
2026-06-21 • via Nuitee
M
Michele L • solo_traveller • us
8
Clean, Comfy, and Convenient
Pros:

Great location right off I-40. Clean and comfortable. Better breakfast options than most. Very friendly and helpful staff. Plenty of counter space in bathroom!

Cons:

I didn't like that there wasn't a comfy chair other than the desk chair. The desk chair is on wheels and potentially dangerous. It slipped out from behind my mom when she was getting up, and she fell on the floor and couldn't get up. The lady at the front desk called the firefighters and they were able to get her up. Luckily she wasn't hurt! The same thing almost happened to me. Other than that no complaints.

2026-06-17 • via Nuitee
D
David • couple • us
8
Pros:

A very clean holiday inn.

Cons:

Loud doors.

2026-06-16 • via Nuitee
G
George • extended_group • us
7
2026-05-20 • via Nuitee
B
B • solo_traveller • us
9
2026-05-19 • via Nuitee
M
Michael • solo_traveller • us
10
2026-05-17 • via Nuitee
M
Maria • couple • us
8
Cons:

A bit noisy and breakfast was a disappointment. They were out of a lot of items.

2026-05-17 • via Nuitee
L
Laura • solo_traveller • us
10
Pros:

The room was very comfortable, up to date and clean. It even had an actual Keurig machine in the room (I'm a coffee fanatic).

Cons:

It was costlier than the other hotels I've stayed in on this trip. But the facility was nicer than any of the others

2026-05-05 • via Nuitee
G
Gabriel • solo_traveller • us
1
2026-04-19 • via Nuitee
L
Lennart • couple • se
7
2026-04-16 • via Nuitee