ibis Porto Centro São Bento

Hotels
ibis
8.2 (2921 reviews)
Rua Da Alegria 29 A , Porto , pt

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Good breakfast
Cons:
Poor cleanliness
Room size issues
Missing amenities

Categories

Cleanliness
7.7
Several reviews mention cleanliness positively, but issues like bad smells and unclean amenities were noted.
Service
9.2
Staff is frequently described as friendly and helpful across multiple reviews.
Location
8.7
Many reviewers highlighted the excellent central location of the hotel.
Room Quality
7.7
Mixed reviews about room size and comfort, with some rooms noted as cold and small.
Amenities
7.2
Various complaints about missing amenities like a fridge and poor heating.
Value for Money
8.2
Value perception is mixed with some guests feeling prices were high for the quality provided.
Food and Beverage
8.7
Breakfast received positive feedback with excellent quality reported by guests.
Overall Experience
8.2
General satisfaction, but with notable drawbacks affecting the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:51

Property Description

Contemporary Design and Free Wi-Fi
Experience a new generation of Ibis hotels at Porto Centro, where contemporary design meets great value. Enjoy free Wi-Fi in all public areas, perfect for staying connected during your stay.

Stylish Accommodation with Amenities
Relax in rooms decorated with earthy tones and equipped with modern amenities like soundproofing, air conditioning, and satellite TVs. The en suite bathrooms come with a hairdryer for your convenience.

Convenient Dining and 24-Hour Reception
Start your day with a continental breakfast at the stylish café and indulge in refreshments and cocktails until late. The 24-hour reception staff are ready to assist with planning visits and excursions, ensuring a seamless stay.

Book now at Ibis Porto Centro São Bento for a delightful blend of comfort and convenience.

Important information:

Please note that a credit card valid on the date of check-in should be provided to guarantee the reservation.

Please note that all guests, adults and children, staying at the property must show a valid identity card or passport with photo, or equivalent document (e.g. birth certificate). Minors not accompanied by their parents must have a declaration or authorization to stay, issued by the holder of rights of custody.

Please note that the breakfast prices for children between age 4-12 years-old are 4.95€ and for children under 4 years-old is for free.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OPO

Property Policies

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.2
Based on 2921 reviews
Cleanliness: 7.7
Service: 9.2
Location: 8.7
Room Quality: 7.7
Amenities: 7.2
Value for Money: 8.2
Food and Beverage: 8.7
Overall Experience: 8.2
R
Rinaldo couple br
9
2026-02-12 via Nuitee
F
Fabiana family_with_children gb
5
Pros:

The rooms were acceptable and generally clean.

Cons:

It was disappointing that there was no in-room safe for storing valuables. The location is excellent, but overall I would not choose to stay here again. Large groups of men often gather around the hotel, which feels intimidating, and there are frequently homeless individuals sleeping right outside the entrance. This negatively affected my sense of safety and overall experience.

2026-02-12 via Nuitee
B
Beatriz Solange family_with_children pt
9
2026-02-09 via Nuitee
S
Sebastien family_with_children fr
8
Pros:

La situation. Personnel parlant français

Cons:

Ras

2026-01-29 via Nuitee
P
Palmieri family_with_children ie
8
2026-01-27 via Nuitee
M
Mónica Medeiros family_with_children pt
8
Pros:

Do conforto da cama e a simpatia dos funcionários

Cons:

Da entrada do hotel e das condições do wc

2026-01-26 via Nuitee
P
Peinado family_with_children uy
9
Pros:

La habitación era muy cómoda y espaciosa. Todo muy limpio. Excelente la atención del personal de recepción. Muy bien ubicado.

Cons:

No hay ningún aspecto que no me haya gustado

2026-01-25 via Nuitee
C
CLee couple gb
7
Reasonable price/comfort/ location
Pros:

Spacious quiet rooms with good clean showers and hot water.

Cons:

Heating is set to very low so it gets quite cold in the room in winter, especially after a rainy day a cold room isn’t ideal. I tried to increase the temperature setting but it didn’t work. I had to request a second duvet which allowed us to get a warm sleep but you wouldn’t hang around in the room too much during the day.

2026-01-25 via Nuitee
F
fatima family_with_children br
10
2026-01-24 via Nuitee
R
ROCIO couple es
10
Pros:

Próximo al centro, parkin al lado precio asequible y poder alojarme con mi mascota.

2026-01-22 via Nuitee
R
Rodrigo couple cl
6
Cons:

la pieza demasiado pequeña

2026-01-22 via Nuitee
P
Percy Harold couple es
10
Muy majos todos los trabajadores y todo en perfecto estado
Pros:

Esta todo perfecto

2026-01-20 via Nuitee
J
Jose Luiz extended_group br
1
desonesto não aceita cancelamento
Pros:

Desonesto

Cons:

Desonesto

2026-01-20 via Nuitee
A
Anabela couple pt
9
Foi excelente
Pros:

O pequeno almoço excelente. E a localização do hotel é muito boa, fica próximo de pontos de visita

2026-01-20 via Nuitee
N
Nilson solo_traveller br
7
Estados ok
Pros:

A localização é ótima

Cons:

Ambiente das escadas bem sujo com paredes descascadas dando uma má impresso de local abandonado

2026-01-20 via Nuitee
A
Alena family_with_children de
9
Pros:

Всё хорошо.

2026-01-20 via Nuitee
I
Inger Susanne couple se
7
2026-01-19 via Nuitee
J
Jeanne Marie solo_traveller ga
8
Magique
Pros:

tres bon emplacement

Cons:

RAS

2026-01-19 via Nuitee
P
Pieter Hendrik Willem solo_traveller nl
8
Good IBIS hotel on a great central location in Porto.
Pros:

Nice central location in Porto. Supermarket next door.

Cons:

Entrance to the hotel seems to attract homeless people.

2026-01-19 via Nuitee
ÁNGEL family_with_children es
9
Un Ibis de 2 estrellas que sorprende para bien!
Pros:

La habitación confortable, limpia, luminosa, cómoda y silenciosa. Las camas de 10. El desayuno algo caro pero bueno. El personal muy atento y agradable. Cerca de lo mejor de Oporto andando.

Cons:

El acceso al propio Hotel a través de un pequeño túnel oscuro.

2026-01-19 via Nuitee