ibis Porto Centro São Bento

Hotels
•
ibis
8.2 (3281 reviews)
Rua Da Alegria 29 A , Porto , PT
+351 22 340 0700

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Good breakfast
Cons:
Poor cleanliness
Room size issues
Missing amenities

Categories

Cleanliness
7.7
Several reviews mention cleanliness positively, but issues like bad smells and unclean amenities were noted.
Service
9.2
Staff is frequently described as friendly and helpful across multiple reviews.
Location
8.7
Many reviewers highlighted the excellent central location of the hotel.
Room Quality
7.7
Mixed reviews about room size and comfort, with some rooms noted as cold and small.
Amenities
7.2
Various complaints about missing amenities like a fridge and poor heating.
Value for Money
8.2
Value perception is mixed with some guests feeling prices were high for the quality provided.
Food and Beverage
8.7
Breakfast received positive feedback with excellent quality reported by guests.
Overall Experience
8.2
General satisfaction, but with notable drawbacks affecting the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:51

Property Description

Contemporary Design and Free Wi-Fi
Experience a new generation of Ibis hotels at Porto Centro, where contemporary design meets great value. Enjoy free Wi-Fi in all public areas, perfect for staying connected during your stay.

Stylish Accommodation with Amenities
Relax in rooms decorated with earthy tones and equipped with modern amenities like soundproofing, air conditioning, and satellite TVs. The en suite bathrooms come with a hairdryer for your convenience.

Convenient Dining and 24-Hour Reception
Start your day with a continental breakfast at the stylish café and indulge in refreshments and cocktails until late. The 24-hour reception staff are ready to assist with planning visits and excursions, ensuring a seamless stay.

Book now at Ibis Porto Centro São Bento for a delightful blend of comfort and convenience.

Important information:

Please note that a credit card valid on the date of check-in should be provided to guarantee the reservation.

Please note that all guests, adults and children, staying at the property must show a valid identity card or passport with photo, or equivalent document (e.g. birth certificate). Minors not accompanied by their parents must have a declaration or authorization to stay, issued by the holder of rights of custody.

Please note that the breakfast prices for children between age 4-12 years-old are 4.95€ and for children under 4 years-old is for free.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OPO

Location

Guest Reviews

8.2
Based on 3281 reviews
Cleanliness: 7.7
Service: 9.2
Location: 8.7
Room Quality: 7.7
Amenities: 7.2
Value for Money: 8.2
Food and Beverage: 8.7
Overall Experience: 8.2
R
Rosa • family_with_children • es
8
Ubicación excelente
Pros:

La ubicación, excepcional
El tamaño de la habitación, sorprendentemente grande para ser un Ibis

Cons:

No hay enchufes a los lados de la cama
El plato de ducha con cortina, se sale mucha agua por el suelo
El parking asociado es muy estrecho y los otros coches aparcan fatal, es muy complejo si tu coche es grande
Raro también que la entrada al hotel este dos plantas más profunda que la recepción

2026-10-17 • via Nuitee
R
Raúl • couple • pe
7
Pros:

Buena ubicación y variedad en el desayuno.

Cons:

Ibis es una buena marca de hotel, las veces que nos hemos alojado nos ha ido bastante bien, cómodo y seguro, lamentablemente en esta oportunidad nos asignaron una habitación que no era la que pedimos, al tratar de solicitar el cambio simplemente nos comentaron que el hotel estaba lleno, y peor aún la actitud de la persona que nos atendió, muy mal.

2026-10-17 • via Nuitee
G
giuseppe • couple • it
7
Pros:

COLAZIONE BUONA,
POSIZIONE OTTIMA PER VISITA DEL CENTRO

Cons:

CAMERA E BAGNO PICCOLI

2026-10-15 • via Nuitee
N
Nathalia • couple • br
10
Pros:

Localização excelente e deixaram a chegar fazer o check-in mais cedo, o que foi ótimo pelo horário que chegamos. Super recomendo.

Cons:

Nada.

2026-10-14 • via Nuitee
M
Majda • family_with_children • si
8
2026-10-14 • via Nuitee
A
Andreas Ameshofer • solo_traveller • de
8
2026-10-14 • via Nuitee
F
Filipe • couple • pt
1
péssima!! Não indico!! Busquem outro hotel ou alojamento!!!!
Pros:

De nada. Atendimento ruim por parte de uma funcionária. Muito descaso. Noite mal dormida e um ar condicionado que não funciona. Trocamos de quarto após muita insistência, mas não foi resolvido. Não indico. Travesseiros e colchão também ruins. O custo não vale a pena. Há outras opções bemmmm melhores na região. Não retorno e nem indicaria!

Cons:

De nada. Atendimento ruim por parte de uma funcionária. Muito descaso. Noite mal dormida e um ar condicionado que não funciona. Trocamos de quarto após muita insistência, mas não foi resolvido. Não indico. Travesseiros e colchão também ruins. O custo não vale a pena. Há outras opções bemmmm melhores na região. Não retorno e nem indicaria!

2026-10-13 • via Nuitee
R
Roseli Izete • solo_traveller • br
6
Descontente
Pros:

Da localização e o café da manhã estava muito bom.

Cons:

Toalhas do quarto não tinham sido trocadas, tv é ar condicionado não funcionaram, tivemos que trocar de quarto e a recepcionista Portuguesa não sabia dar informação, não demonstrou nenhuma preocupação conosco. O que salvou foi um funcionário brasileiro e as funcionárias da manhã do dia 13 que estavam atendendo no café. Mais um iten não havia frigobar.

2026-10-13 • via Nuitee
L
Lisa • solo_traveller • pt
7
2026-10-13 • via Nuitee
S
Sergio • couple • es
8
2026-10-13 • via Nuitee
S
Sophie • family_with_children • fr
10
2026-10-13 • via Nuitee
M
MARIA JOSE • solo_traveller • es
10
Pros:

Todo

2026-10-13 • via Nuitee
M
MarianaRus • family_with_children • gb
10
Good location, confortable and amazing breakfast
Pros:

The staff was amazing - very nice and helpful. It was my first time travelling alone with my children - the room is spacious and nice - comfortable beds and good appliances too.
The breakfast was perfect too, complete and fery nice.

2026-10-12 • via Nuitee
M
Margrit • solo_traveller • ch
9
Pros:

Die Lage

2026-10-12 • via Nuitee
E
Eitel • solo_traveller • br
10
Ficaremos sempre neste hotel.
Pros:

Tudo novinho e limpinho.

Cons:

Poderia ter um frigobar no quarto.

2026-10-12 • via Nuitee
D
David • couple • es
6
2026-10-12 • via Nuitee
F
Francisco • solo_traveller • pt
9
2026-10-12 • via Nuitee
N
Noelia Noemi • couple • ar
8
2026-10-12 • via Nuitee
H
Heidi • extended_group • dk
7
2026-10-11 • via Nuitee
J
Jane • family_with_children • gb
6
Pros:

Rather dated

2026-10-10 • via Nuitee