ibis Porto Centro São Bento

Hotels
ibis
8.2 (3114 reviews)
Rua Da Alegria 29 A , Porto , pt

Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Good breakfast
Cons:
Poor cleanliness
Room size issues
Missing amenities

Categories

Cleanliness
7.7
Several reviews mention cleanliness positively, but issues like bad smells and unclean amenities were noted.
Service
9.2
Staff is frequently described as friendly and helpful across multiple reviews.
Location
8.7
Many reviewers highlighted the excellent central location of the hotel.
Room Quality
7.7
Mixed reviews about room size and comfort, with some rooms noted as cold and small.
Amenities
7.2
Various complaints about missing amenities like a fridge and poor heating.
Value for Money
8.2
Value perception is mixed with some guests feeling prices were high for the quality provided.
Food and Beverage
8.7
Breakfast received positive feedback with excellent quality reported by guests.
Overall Experience
8.2
General satisfaction, but with notable drawbacks affecting the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:51

Property Description

Contemporary Design and Free Wi-Fi
Experience a new generation of Ibis hotels at Porto Centro, where contemporary design meets great value. Enjoy free Wi-Fi in all public areas, perfect for staying connected during your stay.

Stylish Accommodation with Amenities
Relax in rooms decorated with earthy tones and equipped with modern amenities like soundproofing, air conditioning, and satellite TVs. The en suite bathrooms come with a hairdryer for your convenience.

Convenient Dining and 24-Hour Reception
Start your day with a continental breakfast at the stylish café and indulge in refreshments and cocktails until late. The 24-hour reception staff are ready to assist with planning visits and excursions, ensuring a seamless stay.

Book now at Ibis Porto Centro São Bento for a delightful blend of comfort and convenience.

Important information:

Please note that a credit card valid on the date of check-in should be provided to guarantee the reservation.

Please note that all guests, adults and children, staying at the property must show a valid identity card or passport with photo, or equivalent document (e.g. birth certificate). Minors not accompanied by their parents must have a declaration or authorization to stay, issued by the holder of rights of custody.

Please note that the breakfast prices for children between age 4-12 years-old are 4.95€ and for children under 4 years-old is for free.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OPO

Property Policies

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.2
Based on 3114 reviews
Cleanliness: 7.7
Service: 9.2
Location: 8.7
Room Quality: 7.7
Amenities: 7.2
Value for Money: 8.2
Food and Beverage: 8.7
Overall Experience: 8.2
H
HENRY couple pe
10
Pros:

Muy bien ubicado

2026-06-05 via Nuitee
P
Pedro solo_traveller pt
5
2026-06-05 via Nuitee
R
Riho couple fr
8
Globalement, c’était bien.
Pros:

L’emplacement était excellent et permettait d’accéder facilement à pied à de nombreux sites célèbres.
Très bon petit-déjeuner et personnel agréable.

Cons:

Il y avait des cheveux dans la salle de douche. Lorsque l’on prenait une douche, le sol de la salle de douche était complètement inondé. Il n’y avait qu’un seul jeu de serviettes visible à notre arrivée, mais après avoir cherché, nous avons trouvé un deuxième jeu rangé dans un sac en papier sur une étagère. Il aurait été préférable que cela nous soit expliqué dès le départ.

2026-06-05 via Nuitee
C
Cátia solo_traveller pt
10
2026-06-04 via Nuitee
B
Bthu solo_traveller ro
3
Pros:

Breakfast was good, only good thing here.

Cons:

Balkan vibes from the 90s.

It had furniture from 20 years ago, maybe more. Its outdated and looks terrible.
The bed has a very thin mattress with a topper, but not very comfortable.
The towel i got was so thin and worn out that it was almost desintegrating. After 1 shower it was already smelling so bad, like that smell that gets into old things and you can never get out.
The AC didnt work, looked like it did not have coolant as the vents had water droplets on them but the air was only humid but not cold. also it was making a hell of a noise when on high. Luckly i could open the window for some cool air at night.
I asked for a late checkout and they said that the only option was 4hours vs 50e, nothing else, even though the hotel was pretty empty.
Even though my checkout was at 12, there was a staff person knocking on my door at 11:30 to tell me to check out, extremely rude.
Bathroom seemed decent, but that shower was very small. If you are an overweight person you will have trouble fitting.
You could hear nearby door when they were getting closed / slammed, so soundproofing is non existent.
Nothing in the room, no toiletries, no water (2e at the bar if you forget to buy at supermarket), not even those stupid glasses in the bathroom.
The location itself is very shady, as previous comments said, a lot of homeless make their home next to the hotel.

Just make yourselves a favor and pick another hotel, i only stayed a night but still regret my choice.
Not even for 50e is this worth it, let alone 100e.

Never again!

2026-06-04 via Nuitee
S
Svetlin solo_traveller bg
7
2026-06-04 via Nuitee
G
GEMA solo_traveller es
9
2026-06-03 via Nuitee
Y
Yasmina couple ma
6
Pros:

L’emplacement
Le petit déjeuner diversifié et de qualité

Cons:

⚠️ Point le plus grave : disparition d’argent dans notre chambre.
De l’argent a été pris directement dans un sac laissé dans la chambre. Lorsque nous avons signalé l’incident à la réception, aucune réelle prise en charge n’a été proposée. Il nous a simplement été répondu que c’était « notre parole contre celle de l’équipe de ménage ».

⚠️ Absence de ménage dans la chambre un jour de notre séjour.
La chambre n’a pas été nettoyée et, malgré notre réclamation, le personnel n’a fait preuve d’aucune écoute ni de volonté de trouver une solution.

2026-06-02 via Nuitee
D
Daniel couple br
9
Um hotel perto de tudo
Cons:

O fato de não haver geladeira no quarto atrapalha a autonomia de quem quer se hospedar

2026-06-02 via Nuitee
M
Manoel Coelho Filho solo_traveller br
7
Pros:

Localização com super mercado em baixo

2026-06-01 via Nuitee
U
Ursula solo_traveller at
5
2026-06-01 via Nuitee
S
Susana solo_traveller pt
8
2026-06-01 via Nuitee
A
Agnès couple fr
6
Equipement minimum voir passable mais emplacement idéal et petit déjeuner très bon
Pros:

L'emplacement est vraiment idéal, à deux pas de très bons restaurants et avec une superette au pied de l'hôtel ce qui permet les achats de dernière minute tandis que l'hôtel reste silencieux.

Cons:

Les équipements de la chambre étaient franchement passables : L'évier était bouché, le rideau de douche conduisait l'eau en dehors de la douche, un nombre de serviette et d'oreiller minimum et une télécommande qui ne marche qu'une fois sur trois. Le surmatelas du lit était épais mais plus petit que le matelas créant un décrochage avec le matelas plutôt inconfortable. La chambre était également très sombre avec la nécessité d'allumer la lumière le matin comme le soir.

2026-06-01 via Nuitee
P
Patricia couple nz
8
Great breakfast and location was good
Pros:

It was near to the Cathedral about 10 minutes walk down hill. Room was basic like Ibis hotels . Breakfast was very good and the staff were friendly. The supermarket was right at the door.

Cons:

Rough sleepers were just outside the hotel but didn’t hassle anyone we saw.

2026-06-01 via Nuitee
M
Marie Claire solo_traveller mt
10
2026-05-31 via Nuitee
J
Joanna Clark solo_traveller fr
5
2026-05-31 via Nuitee
H
Hakan couple tr
7
2026-05-30 via Nuitee
B
Besmir couple at
1
2026-05-29 via Nuitee
D
Del22 solo_traveller ch
10
2026-05-28 via Nuitee
M
Michael solo_traveller de
6
2026-05-28 via Nuitee