Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Dirty rooms
Old amenities
Poor maintenance

Categories

Cleanliness
5.95
Consistent complaints about cleanliness, including dirty rooms and swimming pools.
Service
8.95
Staff are noted to be friendly and helpful, despite the facility issues.
Location
7.45
Location is generally appreciated, but accessibility issues noted.
Room Quality
5.45
Many reviews highlight old, uncomfortable, and poorly maintained rooms.
Amenities
4.45
Significant issues reported with amenities, including malfunctioning TVs and no wifi.
Value for Money
6.45
Value perceived as low relative to condition and amenities provided.
Food and Beverage
8.45
Breakfast is praised, contributing positively to the overall food experience.
Overall Experience
6.45
Mixed reviews with both positive experiences and significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:08

Property Description

Tranquil Country Setting and Outdoor Pool
Nestled at the foothills of Rustenburg Kloof, Safari Hotel & Convention Centre offers a serene escape with an outdoor swimming pool surrounded by lush tropical gardens.

Comfortable Rooms with Scenic Views
Experience comfort in every stay with air-conditioned rooms featuring views of manicured gardens and the majestic Magaliesberg Mountains. Each room is equipped with modern amenities like a TV, tea/coffee maker, and a private bathroom.

Dining Options and Convenient Services
Indulge in delicious meals served in the indoor restaurant or outdoor terrace with garden views. Unwind at the pool bar or explore convenient facilities such as babysitting services, a business centre, airport shuttle, and a 24-hour front desk.

Experience tranquility and comfort at Safari Hotel & Convention Centre. Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: JNB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

6.7
Based on 712 reviews
Cleanliness: 5.95
Service: 8.95
Location: 7.45
Room Quality: 5.45
Amenities: 4.45
Value for Money: 6.45
Food and Beverage: 8.45
Overall Experience: 6.45
H
Heinrich couple za
5
Pros:

It was OK. Basic stuff that we needed. But the staff was really bad. You couldn't find anyone on their post.

Cons:

Staff was absolutely nowhere. Sometimes we had to wait more than 30 minutes to get someone to assist us at the Reception desk. They also forgot to make our breakfast packs.

2026-03-13 via Nuitee
M
Mabule solo_traveller za
3
Beautiful place but a terrible stay experience
Pros:

The rooms are beautiful and spacious

Cons:

The food is not tasty.
There is no wifi in the room, there is a big smart tv in the room which cannot work because there is no network.
I stayed in one of the suites and the experience was horrible, the first day there was no hot water. The second day there was no electricity. After notifying the receptionist every morning at 6am I had to call back a couple of times to get feedback

2026-03-12 via Nuitee
P
Pole couple bw
8
Pros:

FRIENDLY HELPFUL STAFF, EASILY RESPONDS TO FIX ISSUES
Spacious rooms, clean rooms , comfy bed

Cons:

The outside premises were not well kept, seemed abandoned, had wanted to do some activities like putt putt.

Pools not clean

2026-03-12 via Nuitee
L
Lesego family_with_children za
8
Pros:

The reception and cleaning staff were amazing. Very friendly, accomodative and helpful. The restaurant and bar staff also did an exceptional job. The facility did well in terms of service and availability of options at the restaurant and bar.

Cons:

The facilities are outdated. WIFI is very weak in the rooms & very touch and go at the restaurant area. The TV was not working at all. The play area is also outdated, very basic.

2026-03-06 via Nuitee
K
Kim solo_traveller za
5
wont go back in a hurry
Pros:

Bathroom was not clean, old towels. Dinner ala carte order a hamburger was not fresh and sent back, not even taken off my bill. Linen in the room was not up to standard.

2026-03-05 via Nuitee
V
Victor extended_group za
8
2026-03-02 via Nuitee
M
Mmasechaba couple za
9
2026-03-01 via Nuitee
B
Boitumelo solo_traveller za
10
2026-02-26 via Nuitee
J
Jeremy couple za
10
Pros:

N/A

Cons:

N/A

2026-02-25 via Nuitee
R
Reneilwe extended_group za
4
2026-02-24 via Nuitee
A
Abigail couple za
10
2026-02-12 via Nuitee
J
Jacqui extended_group za
7
Pros:

Staff are awesome especially bar staff.

Cons:

Wifi was horrible and no plans were made to try remedy that

2026-02-10 via Nuitee
L
Lebogang couple xx
10
Happy Customer
Pros:

I liked the venue very beautiful,the stay,the food and service,its wow

Cons:

The network
We struggling with network at our rooms.
For us to get network we had to be at the reception room.and the tv was not working.but the stuff
Explained to us about the tv issue, wich was not a big deal but got a lil bored at the rooms becouse it was quiet with no tv and network

2026-02-09 via Nuitee
S
swarts couple za
9
Satisfied
Pros:

Friendly service from all staff members. Food displays and presentations thereof was excellent. With breakfast the Chef, Sibusiso greeted us very friendly and prepared our breakfast to our preference and brought it to us himself. He surely is Michelin Chef quality. Many thanks to our wonderful stay.

Cons:

Only problem we're the wifi connection and no tv.

2026-02-09 via Nuitee
L
L family_with_children bw
4
2026-02-08 via Nuitee
D
Diale couple za
1
I am dissatisfied with your dinner from your restaurant
Pros:

Suite A room is top-notch.

Cons:

Food, my friend and I ate rotten food for dinner. We couldn't even finish our meal. The meat was worse. The chips i had were also not in good condition.

2026-01-31 via Nuitee
P
PAKO couple za
9
Pros:

They upgraded my room , nice pools

2026-01-30 via Nuitee
R
Rakgotla family_with_children za
7
Pros:

Breakfast greatdoors

Cons:

Doors were difficult to close, TV not working for

2026-01-29 via Nuitee
M
Mthobisi family_with_children za
9
Pros:

Everything

2026-01-29 via Nuitee
N
Nthekheli Irene family_with_children za
3
Pros:

The staff members were friendly and I like the local of the place.

Cons:

The place was not clean as there are big spiders web at the dinning room and whenever we call for assistance the call was not picked up and as the result we didn't get the help we wanted.

2026-01-26 via Nuitee