Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
7.59
Multiple reviews noted issues with cleanliness and old furnishings.
Service
9.06
Staff received high praise for their friendliness and helpfulness.
Location
9.1
Numerous reviews highlighted the perfect location near the station and attractions.
Room Quality
7.55
Some concerns about the state of the rooms were mentioned, but the beds were comfortable.
Amenities
8.08
General amenities like Wi-Fi were criticized, but breakfast was appreciated.
Value for Money
8.54
Many considered it a good value especially during off-peak seasons.
Food and Beverage
8.09
Breakfast was well-liked but there were mentions of limited options.
Overall Experience
8.36
Overall, guests had a positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:44

Property Description

Convenient Location in Florence
Hotel Desirèe, situated in the heart of Florence near major attractions, offers a comfortable stay just steps away from Santa Maria Novella Station and Palazzo dei Congressi.

Modern Amenities
Enjoy air-conditioned rooms with free Wi-Fi, flat-screen TV, and a safe. Wake up to a delicious continental buffet breakfast before exploring the city. The 24-hour reception and bar add convenience to your stay.

Proximity to Key Landmarks
With the Duomo cathedral and Fortezza da Basso exhibition centre nearby, Hotel Desirèe is the perfect choice for both leisure and business travelers looking to immerse themselves in the beauty of Florence.

Experience the charm of Florence at Hotel Desirèe - book your stay now for an unforgettable Italian getaway.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs EUR 32 per day.

Location

Guest Reviews

8.3
Based on 1616 reviews
Cleanliness: 7.59
Service: 9.06
Location: 9.1
Room Quality: 7.55
Amenities: 8.08
Value for Money: 8.54
Food and Beverage: 8.09
Overall Experience: 8.36
D
De Bock • family_with_children • be
10
Un hôtel, loin du tumulte au porte de l'ancienne cité.
Pros:

Situé près des transports en commun et aux abords de la ville touristique, l'hôtel propose des chambres simples et spacieuse. Un personnel toujours souriant et un petit-déjeuner simple mais efficace.

Cons:

Nous aurions voulu deux lits jumeaux, mais nous avons reçu une chambre avec un grand lit et un lit d'appoint ...petite déception qui ne nous a pas empêché de passer des nuits bien confortables.

2026-03-18 • via Nuitee
M
Mohamed • solo_traveller • it
4
Cons:

Anche per quanto riguarda il parcheggio ho avuto difficoltà. Su Booking era indicata la disponibilità di parcheggio, ma in realtà ho dovuto lasciare l’auto lontano e fare circa un chilometro a piedi per raggiungere la struttura.

Inoltre, la persona alla reception non parlava italiano, il che ha reso la comunicazione più complicata.

2026-03-18 • via Nuitee
A
Adalgisa • extended_group • it
8
Un soggiorno breve ma confortevole, per la posizione e la disponibilità dello staff.
2026-03-17 • via Nuitee
M
mp • family_with_children • it
8
2026-03-16 • via Nuitee
E
Edward • extended_group • ca
10
2026-03-15 • via Nuitee
R
Rita • extended_group • it
9
Pros:

Ottima posizione, personale gentilissimo e pulizia perfetta

2026-03-14 • via Nuitee
S
Senaldi • family_with_children • it
10
Pros:

Gentilezza del personale. Posizione centrale. Buona colazione.

2026-03-13 • via Nuitee
P
Paolo • extended_group • it
8
2026-03-10 • via Nuitee
G
giorgio • family_with_children • it
7
Pros:

Personale gentilissimo ed ottima organizzazione

Cons:

Esteticamente bruttino arredamento vecchio

2026-03-08 • via Nuitee
A
Alizieri • couple • it
9
2026-03-07 • via Nuitee
L
Lesley • solo_traveller • gb
8
We had a fabulous stay. The staff were wonderful, friendly and nothing was too much trouble.
Pros:

Great location

Cons:

A little tired looking

2026-03-07 • via Nuitee
S
Shamali • family_with_children • lk
9
Pros:

Very cozy comfortable hotel. Friendly and helpful staff. They were so nice to keep our luggage for one day
Location was amazing! Walking distance 15-20 min to the Duomo and art galleries
Many restaurants around

Cons:

Overall everything was good

2026-03-07 • via Nuitee
A
Anastasiia • family_with_children • ua
7
Достойний готель біля залізничного вокзалу
Pros:

Зручне розташування біля залізничного вокзалу, дуже привітний персонал, до центру йти 15 хвилин, в кімнаті є чайник і мінібар, достойний сніданок із смачними круасанами, поруч є супермаркет

Cons:

Кімната відрізнялась від фото при бронюванні в негативну сторону, холодна плитка на підлозі, замість 3 окремих ліжок була кімната на 4х осіб із двоспальним ліжком, шампунь в маленьких упаковках не зручний для використання

2026-03-05 • via Nuitee
S
Shamali • family_with_children • lk
9
Cozy hotel
Pros:

Fantastic location and comfortable bed.
Staff were exceptional. Very friendly and helpful
Location was excellent. Just 5 min from the main Station.
Many restaurants around
Walking distance to the Duomo and Galleries.
Cozy, comfortable hotel.
Highly recommended

Cons:

Bathroom was a little small, but manageable

2026-03-04 • via Nuitee
K
Konrad • family_with_children • pl
9
2026-03-03 • via Nuitee
V
Vanessa • couple • cl
10
Pros:

Todo muy cómodo, personal agradable y ubicación muy buena! Cerca de estación de trenes y de zonas turísticas

2026-03-03 • via Nuitee
M
Martina • solo_traveller • it
10
2026-03-02 • via Nuitee
S
Simone • family_with_children • it
8
2026-03-02 • via Nuitee
P
PatriAR7 • couple • es
7
2026-02-28 • via Nuitee
B
Balzanetti • solo_traveller • it
8
Pros:

Personale gentilissimo e disponibile, buona la colazione, posizione centrale vicino alla stazione Santa Maria Novella e quindi ai monumenti principali di Firenze,

Cons:

La pulizia del bagno lasciava un po' a desiderare

2026-02-27 • via Nuitee