Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
7.59
Multiple reviews noted issues with cleanliness and old furnishings.
Service
9.06
Staff received high praise for their friendliness and helpfulness.
Location
9.1
Numerous reviews highlighted the perfect location near the station and attractions.
Room Quality
7.55
Some concerns about the state of the rooms were mentioned, but the beds were comfortable.
Amenities
8.08
General amenities like Wi-Fi were criticized, but breakfast was appreciated.
Value for Money
8.54
Many considered it a good value especially during off-peak seasons.
Food and Beverage
8.09
Breakfast was well-liked but there were mentions of limited options.
Overall Experience
8.36
Overall, guests had a positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:44

Property Description

Convenient Location in Florence
Hotel Desirèe, situated in the heart of Florence near major attractions, offers a comfortable stay just steps away from Santa Maria Novella Station and Palazzo dei Congressi.

Modern Amenities
Enjoy air-conditioned rooms with free Wi-Fi, flat-screen TV, and a safe. Wake up to a delicious continental buffet breakfast before exploring the city. The 24-hour reception and bar add convenience to your stay.

Proximity to Key Landmarks
With the Duomo cathedral and Fortezza da Basso exhibition centre nearby, Hotel Desirèe is the perfect choice for both leisure and business travelers looking to immerse themselves in the beauty of Florence.

Experience the charm of Florence at Hotel Desirèe - book your stay now for an unforgettable Italian getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Location

Guest Reviews

8.3
Based on 1802 reviews
Cleanliness: 7.59
Service: 9.06
Location: 9.1
Room Quality: 7.55
Amenities: 8.08
Value for Money: 8.54
Food and Beverage: 8.09
Overall Experience: 8.36
D
Dario • solo_traveller • it
10
Pros:

Posizione comodissima

2026-11-07 • via Nuitee
E
Elena • couple • it
8
Pros:

Posizione centrale, colazione rifornita

Cons:

Stanza un po' piccola

2026-11-07 • via Nuitee
M
Marco • solo_traveller • it
7
2026-11-06 • via Nuitee
C
Claudio • family_with_children • it
7
2026-11-06 • via Nuitee
N
Nancy Ellen • couple • us
9
We have returned to this place 4 times!
Pros:

It is close to the train station!
Great continual breakfast.
Clean and good staff.
It is economical.

Cons:

It is an older property.

2026-11-06 • via Nuitee
P
Pamela • family_with_children • it
10
Pros:

Posizione. Cordialità. Pulizia.

2026-11-02 • via Nuitee
K
Kahina • family_with_children • dz
8
Génial je le recommande
Pros:

Emplacement personnel petit déjeuner tous était bien

Cons:

Rien tout et bien

2026-11-02 • via Nuitee
S
Sena • extended_group • tr
9
2026-11-01 • via Nuitee
M
Martina • family_with_children • cz
10
2026-11-01 • via Nuitee
S
Sedat • extended_group • tr
7
Pros:

Otel , Floransa Santa Maris Novella tren garının kapısına 180 m. mesafedeydi. Yakınlık nedeni bizim için çok büyük kolaylık oldu.

Cons:

Kahvaltıda domates, salatalık, beyaz peynir çeşitleri olsaydı iyi olurdu.

2026-10-29 • via Nuitee
B
Burcin Mine • family_with_children • tr
10
2026-10-28 • via Nuitee
T
Tolga • family_with_children • tr
10
Pros:

Location is awesome, hotel employees helpful and friendly

2026-10-28 • via Nuitee
D
David • couple • nl
10
Excelente lugar para visitar Florencia
Pros:

Su proximidad al centro de la ciudad y la atencion del personal fue fantastica

Cons:

El parking esta lejos (aprox 1km)

2026-10-27 • via Nuitee
D
Dubuc • family_with_children • fr
8
Pros:

situation géographique , tout se fait a pied , personnel très agréable , établissement très propre .

2026-10-25 • via Nuitee
D
Derya • family_with_children • de
8
Compared with nearby 4- and 5-star hotels, the price is very reasonable, so it offers great value for money. If you’re l
Pros:

The staff were quick to find a solution whenever we had a problem. The room was cleaned every day, and the location was excellent—we were able to visit many places on foot.

Cons:

The breakfast room is small, and the variety and quality of the breakfast could be improved a little. Still, we were satisfied overall.

2026-10-25 • via Nuitee
P
Patricia • family_with_children • br
10
Pros:

Localização absolutamente incrível e funcionários simpaticissimos!

2026-10-24 • via Nuitee
I
Ievgeniia • family_with_children • ua
10
Рекомендую всем этот отель!
Pros:

Все чисто и аккуратно . В хорошем месте расположен отель. Завтрак отличный. Персонал приветливый . Мы приехали в 6-00. Нас пустили в туалет привести себя в порядок и мы оставили чемоданы в отеле, что было очень удобно для нас.

2026-10-24 • via Nuitee
A
Ana Maria • couple • us
10
Great location, very clean and very kind staff!!
Pros:

Excellent location and a wonderful stay! We took the tram from the airport to a stop just a 4-minute walk from the hotel. The train station for our trip to Pisa was also only 6 minutes away on foot.

All the staff were incredibly friendly and helpful. The reception team kindly helped us confirm a restaurant reservation. We especially loved meeting Asha, always smiling and making breakfast such a pleasant experience.

Breakfast was delicious, although a little more variety would have been nice, as the options were the same every day.

We would definitely recommend this hotel!

¡Excelente ubicación y una estancia muy agradable! Desde el aeropuerto tomamos el tranvía hasta una parada a solo 4 minutos caminando del hotel. La estación de tren para ir a Pisa también está a solo 6 minutos a pie.

Todo el personal es muy amable y atento. En recepción nos ayudaron a confirmar una reserva en un restaurante, lo cual agradecimos mucho. Nos encantó conocer a Asha, siempre tan sonriente y encantadora, haciendo que cada desayuno fuera aún más agradable.

El desayuno estaba muy rico, aunque nos hubiera gustado un poco más de variedad, ya que las opciones eran las mismas cada día.

¡Definitivamente recomendamos este hotel!

Cons:

Un poco mas de variedad en el desayuno. Sin embargo todo estuvo muy rico. More variety would be nice

2026-10-23 • via Nuitee
W
Winfried • couple • fr
9
2026-10-23 • via Nuitee
A
Alex • extended_group • us
5
Mixed feelings
Pros:

+ Location is great as it's literally 3 min. walk from the train station and a few minutes away from lively, historic/touristy area
+ Staff is very nice and friendly

Cons:

- A room with 4 beds crammed together was not very comfortable and felt more like a hostel
- The whole place is dated and needs a refresh
- Towels and bedding we yellowish from being used for a long time
- Breakfast was mediocre
- Our room overlooked an area with a few benches occupied by food delivery "cyclists". No city view.

2026-10-19 • via Nuitee