Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
7.59
Multiple reviews noted issues with cleanliness and old furnishings.
Service
9.06
Staff received high praise for their friendliness and helpfulness.
Location
9.1
Numerous reviews highlighted the perfect location near the station and attractions.
Room Quality
7.55
Some concerns about the state of the rooms were mentioned, but the beds were comfortable.
Amenities
8.08
General amenities like Wi-Fi were criticized, but breakfast was appreciated.
Value for Money
8.54
Many considered it a good value especially during off-peak seasons.
Food and Beverage
8.09
Breakfast was well-liked but there were mentions of limited options.
Overall Experience
8.36
Overall, guests had a positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:44

Property Description

Convenient Location in Florence
Hotel Desirèe, situated in the heart of Florence near major attractions, offers a comfortable stay just steps away from Santa Maria Novella Station and Palazzo dei Congressi.

Modern Amenities
Enjoy air-conditioned rooms with free Wi-Fi, flat-screen TV, and a safe. Wake up to a delicious continental buffet breakfast before exploring the city. The 24-hour reception and bar add convenience to your stay.

Proximity to Key Landmarks
With the Duomo cathedral and Fortezza da Basso exhibition centre nearby, Hotel Desirèe is the perfect choice for both leisure and business travelers looking to immerse themselves in the beauty of Florence.

Experience the charm of Florence at Hotel Desirèe - book your stay now for an unforgettable Italian getaway.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs EUR 32 per day.

Location

Guest Reviews

8.3
Based on 1616 reviews
Cleanliness: 7.59
Service: 9.06
Location: 9.1
Room Quality: 7.55
Amenities: 8.08
Value for Money: 8.54
Food and Beverage: 8.09
Overall Experience: 8.36
J
Joaquín • extended_group • es
8
Excelente relación calidad-precio
Pros:

Ubicación perfecta, al lado de la estación.
Personal muy amable.
Sin ruidos.
Relación precio-calidad.

Cons:

La decoración está un poco desfasada.

2026-02-12 • via Nuitee
V
VIAJE • couple • ar
10
Pros:

Ubicación y calidad de la instalaciones

2026-02-12 • via Nuitee
M
monetti • solo_traveller • it
9
Eccezionale per rapporto qualità prezzo
Pros:

Posizione comodissima, vicinissimo alla stazione ma anche al centro, curato e confortevole, dotato di ogni piccola comodità, personale accogliente e disponibile, colazione semplice ma buona.

2026-02-12 • via Nuitee
A
Alexander_1959 • family_with_children • de
7
Pros:

Location, friendly personal, good breakfast

Cons:

Street noise, thin partitions between rooms, bathroom equipment in need of repair, heating in the room does not always work

2026-02-11 • via Nuitee
U
UMBERTO • solo_traveller • it
7
Albergo un pò troppo basic, personale e posizione ottimi, colazione giusta
Pros:

La posizione dalla stazione e centro, colazione semplice ma soddisfacente

Cons:

La camera e la struttura è veramente basic... un pò retrò

2026-02-11 • via Nuitee
F
Felipe • family_with_children • br
9
Pros:

Ótima hospedagem! Muito perto da estação principal, fácil de chegar a pé aos principais pontos turísticos. Equipe atenciosa! Destaque para a garçonete natural de Bangladesh, sempre sorridente, e a camareira que organizou nosso quarto pensando nos mínimos detalhes. Chuveiro bom, cama confortável, café com variedade boa.

2026-02-10 • via Nuitee
C
Catarina • couple • pt
10
Pros:

Adorei tudo
Pequeno almoço incrível
Funcionários super simpáticos e muito prestáveis
Comodidades 5 estrelas
PERFEITO

2026-02-10 • via Nuitee
B
Brigida • couple • it
8
Pros:

Camera spaziosa e calda, staff sorridente e gentile ,colazione nella norma

2026-02-09 • via Nuitee
S
Soegiharto • couple • au
6
Average.
Pros:

Value for money.

Cons:

There was building repairs at the time we were staying, too noisy.

2026-02-08 • via Nuitee
V
Vito Marcello • solo_traveller • it
10
Pros:

Comoda e efficiente

2026-02-08 • via Nuitee
M
Mario • couple • it
10
Pros:

Arredamento tipico di Firenze retrò, centralità dell'hotel, colazione buona, cameriera gentilissima.

2026-01-28 • via Nuitee
F
Francesca • solo_traveller • it
9
2026-01-26 • via Nuitee
W
Waldemar • family_with_children • br
7
Hotel bem localizado, com bom atendimento e bom café da manhã.
Pros:

Café da manhã simples mas muito bom. Localização excelente, ao lado da estação e dos principais pontos turísticos de Florença podendo se locomover facilmente a pé com tranquilidade.

Cons:

Quarto pequeno mas adequado para 3 pessoas.

2026-01-26 • via Nuitee
R
Ronaldo • family_with_children • br
9
Hotel confortável e com funcionários muito atenciosos.
Pros:

Localização excelente. Bem próximo a estação ferroviária.
Possuem serviço de guarda de bagagem no hotel.

Cons:

O hotel fica no segundo piso e o elevador é bem pequeno.

2026-01-24 • via Nuitee
R
Ricardo Ferreyra • couple • ar
10
Como en casa pero en Florencia
Pros:

Primero la ubicación, muy cerca de la estación y nos permitieron dejar las valijas para salir a pasear desde el primer momento que llegamos a la ciudad.
La recepción muy cordial y amigable, asi como todo el personal del hotel.
El desayuno exquisito, muy variado y la persona que nos recibía muy simpática.
La habitación era muy comoda y sobre todo limpia.

2026-01-24 • via Nuitee
J
johana • family_with_children • co
9
Bueno para dos noches
Pros:

Bien ubicado, buen desayuno todo muy cerca caminando

2026-01-23 • via Nuitee
H
H • solo_traveller • us
9
Great !
Pros:

Very friendly staffs, especially the young lady that's attending to the guests during breakfast ! Great breakfast ! The front desk guy even let us checked in early after a long trip ! Thank you so much.

Cons:

Cleaning solution is a little too strong.

2026-01-20 • via Nuitee
L
Luis Antonio • solo_traveller • es
8
2026-01-20 • via Nuitee
G
GIUSEPPE • extended_group • it
9
2026-01-20 • via Nuitee
E
Elena • family_with_children • it
8
2026-01-20 • via Nuitee