Cabanas Tulum- Beach Hotel & Spa

Hotels
9.5 (376 reviews)
Carretera Tulum Bocapaila Km 7 , Tulum , mx

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful beachfront location
Clean and comfortable rooms
Excellent food options
Cons:
Bugs in some areas

Categories

Cleanliness
9.33
Numerous reviews mention that the rooms were very clean and comfortable.
Service
9.8
Several reviews commend the staff for being incredibly friendly and accommodating.
Location
9.84
Reviewers consistently praise the hotel’s beautiful beachfront location and proximity to restaurants.
Room Quality
9.29
Guests mentioned rooms were beautiful and well-equipped, enhancing their stay experience.
Amenities
9.32
The on-site spa and multiple dining options received positive feedback from guests.
Value for Money
9.28
Guests feel the quality of services provided justifies the price point.
Food and Beverage
9.33
Both on-site restaurants received excellent reviews for their food and breakfast options.
Overall Experience
9.8
Overall, guests reported wonderful stays with many indicating they would return and recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:09

Property Description

Luxurious Beachfront Location in Tulum

Secluded Oasis with Beach Club Access
Escape to Cabanas Tulum for a tranquil getaway. Enjoy private terraces with hammocks and the option for beachfront rooms. Indulge in a rooftop terrace room with a hot tub for the ultimate relaxation.

Exquisite Dining and Beach Club Amenities
Savor international cuisine at Fresco's restaurant, catering to all ages with a children's menu. Unwind at Ziggy's Beach Club with refreshing cocktails and beachside beers, creating the perfect beach escape.

Concierge Services and Naj Naay Spa
Let our bilingual staff curate eco-friendly tours to Sian Ka'an or cenotes, or explore nearby archaeological sites like Cobá and Chichen Itza. Rejuvenate at Naj Naay Spa for a pampering experience.

Book now for a memorable beachfront retreat at Cabanas Tulum!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that children under 16 years old will not be accepted at the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children ages 14 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

9.5
Based on 376 reviews
Cleanliness: 9.33
Service: 9.8
Location: 9.84
Room Quality: 9.29
Amenities: 9.32
Value for Money: 9.28
Food and Beverage: 9.33
Overall Experience: 9.8
F
Fatimah couple us
9
2026-05-17 via Nuitee
J
Jonathan couple mt
8
2026-05-07 via Nuitee
C
comas couple us
8
2026-05-07 via Nuitee
7
792nae Couples
10
A must!
Pros:

I have not one complaint about this hotel! They use WhatsApp to communicate, they are extremely polite and responsive to any needs, any time day or night. The grounds were clean, the private polling room was a hit! Next time we will do the same private poll but with the beach view either way you can’t go wrong. We will return, thank you so much to the staff for a wonderful trip. The free breakfast was great also! Antonio at the restaurant was very hospitable. Thank you!

2026-05-05 via Tripadvisor
M
marylanef2024 Friends getaway
10
Exceeded my expectations
Pros:

Excellent location. Amongst everything but just a little bit out of the busiest area so a little bit more peaceful and quiet but quick easy walk to of the popular bars and restaurants.
Atmosphere was great. Staff are very friendly and accommodating rooms were very nice. Shower could've used a little TLC but other than that everything was above satisfactory in the rooms.
Amenities were great with restaurants on site and close walking distance. Really enjoyed fresco's, the restaurant on site as well as Ziggy's just a two minute walk and on property. Both had an amazing atmosphere in the food was excellent and staff was top-notch. rooms were kept very clean by room service and beds and linens were comfortable. Overall great value and I highly recommend this property.

2026-04-27 via Tripadvisor
A
Alberto Ireneo family_with_children ar
10
SEGUIRE REGRESANDO COMO YA LO HICE
Pros:

EXCELENTE TODO

Cons:

LA PLAYA CON ZARGAZO

2026-04-27 via Nuitee
C
Curious27583065427 Couples
10
The absolute best!!
Pros:

Our stay at Cabanas Tulum was absolute perfection. We were still there already talking about a returning trip. The property is beautiful. It is quaint without feeling cramped. The rooms are well kept and the bed is comfortable. They truly have thought of every detail. Foot washing stations at the entrance of every room and hammocks on every porch. We got the swim up room and loved it! The staff was so warm and welcoming. The food at the attached restaurants Ziggys and Frescos was incredible! The aguachile at Ziggys was our favorite dish from our entire trip. We cant say enough good things and highly recommend staying here

2026-04-22 via Tripadvisor
T
Tristan couple fr
10
2026-04-21 via Nuitee
A
Arelí V solo_traveller mx
10
Estancia tranquila es la playa de Tumum
Pros:

Hermoso hotel en la playa de Tulum. La atención del personal fue lo mejor de nuestra estancia. Los alimentos deliciosos y de excelente calidad. Nos recibieron con decoración especial por nuestro aniversario, además de una botella de vino espumoso. Nos sentimos muy apapachados. Muchas gracias, sin duda volveremos algún día!!

Cons:

Del hotel nada. Únicamente que nos tocó la temporada de sargazo, sin embargo, el personal del hotel estuvo limpiando la playa continuamente. Se entiende que es una condición fuera del alcance tanto del hotel, como del municipio.

2026-04-21 via Nuitee
A
Andre couple de
10
2026-04-20 via Nuitee
S
Susan family_with_children us
10
Pros:

This is a beautiful boutique beach hotel with outstanding staff who made our stay so fantastic - particularly the restaurant and front desk staff. They were truly wonderful and so accommodating. For my daughter's birthday, they gave her a cake and decorated her room with the most gorgeous rose petals. They go above and beyond to make you feel valued. The spa and workout room are also lovely. Massage therapists were great.

Cons:

Tulum is now priced like NYC.

2026-04-16 via Nuitee
J
Jack couple gb
10
2026-04-10 via Nuitee
N
Neil couple us
10
Pros:

Everything

Cons:

Nothing

2026-04-08 via Nuitee
C
Claudia couple at
10
It was amazing. I have never met friendlier and helpful stuff. Best vacation ever and i will definitely come again.
Pros:

The location and the rooms as well as the spa were amazing.

Cons:

I would have loved if the yoga classes would have been for free and maybe for breakfast a second beverage and maybe more food. But that’s just a small detail for an exceptional stay.

2026-04-08 via Nuitee
A
Ann couple us
8
Nice
Pros:

It is a beautiful property and the restaurants are delicious.

Cons:

Our confirmation was a bit confusing, as it said it was a pool side room, but the management was able to come up with a wonderful solution for us. However not a fan of “dynamic pricing policies “.

2026-03-30 via Nuitee
R
robinm598 Business Morristown, Morris County, New Jersey
10
Will be back!!!
Pros:

Wonderful staff. Attentive and kind. Immaculate facility. Three great restaurants to choose from. Quiet.

2026-03-29 via Tripadvisor
1
1985margaritad Couples Geneva
10
Best place to stay in Tulum Beach
Pros:

This little corner of paradise located on the strip of the most beautiful part of the Tulum beach.

Ideally located just a stone's throw from all the best restaurants and bars of tulum beach this charming hotel enjoys a lush and tranquil natural setting, including a lovely pool away from the loud music and crowds. A true escape is guaranteed!

The hotel is tastefully decorated in complete harmony with the surrounding nature. A genuine haven of peace that invites you to reconnect with nature and provides the perfect setting for creating lasting memories!

The hotel's intimate size makes it easy to connect with the entire team, who proved to be incredibly friendly and attentive. We felt right at home.

And what amazing restaurants! Both Ziggy and Fresco offer excellent menus that is sure to delight even the most discerning palates. The breakfast menu consisting of a hot dink , a cold drink, and a main course, accompanied by complimentary bread, butter and jam was a meal we looked forward to every morning . Dinner and lunch were also absolutely delicious. All of this, of course, was prepared with fresh, seasonal, and local ingredients by talented chefs.

In short, we had a wonderful stay and can't wait to go back!
A huge thank you to the whole team!!

2026-03-27 via Tripadvisor
P
Pitt-Rashid couple gb
10
Pros:

Amazing place!

2026-03-24 via Nuitee
M
Margarita couple ch
10
Great vacation by the beach with best food and kindnest staff.
Pros:

The hotel grounds were calm inviting and well maintained.

Cons:

Location was ideal for a calm stay and it was walking distance to all the restaurants and nightlife in the area.

2026-03-24 via Nuitee
R
richardbK7596DX Couples Colchester, Essex, England
10
Lovely Cabanas!
Pros:

We had a ground floor beach side room with a heated plunge pool. It was fab in all aspects that were in control of the hotel with a fantastic attention to all details. We felt truely spoilt the whole stay. They handled the sargassum effectively by removing it completely from our section of the beach. Great work team 😊 The location was close to other restaurants and little shops. Breakfast included at Ziggys was amazing, fabulous menu and beachside. Frescos and Authentico the other two onsite restaurants also both 5 star. Really loved this place.

2026-03-23 via Tripadvisor