Pai Hotsprings Spa Resort

Hotels
Independent
6.6 (50 reviews)
84-84/1 Moo 2, Mae Hee, Pai, Mae Hong Son, 58130 , Pai , TH

Facilities

Garden
Breakfast available (surcharge)
Multilingual staff
Front desk (limited hours)
Porter/bellhop
Smoke-free property
Ecotours nearby

Review Highlights

Pros:
Friendly staff
Good breakfast selection
Cons:
Limited breakfast options
Inconsistent room cleanliness
Lack of amenities

Categories

Cleanliness
5.5
Mixed reviews on cleanliness with some guests mentioning positive aspects but also complaints about the condition of the rooms.
Service
6.8
Guests had varied experiences with service, with some mentioning friendly staff while others highlighted issues with responsiveness and friendliness.
Location
6.5
The hotel's location received mixed feedback, with some guests appreciating the proximity to landmarks and public transport, while others may have found it lacking.
Room Quality
5
Room quality elicited mixed reviews, with some guests mentioning basic amenities and uncomfortable beds, while others found the rooms clean and comfortable.
Amenities
5
Mixed reviews on amenities, with some guests appreciating the gym and pool but others noting the lack of spa services and other amenities.
Value for Money
5.7
Guests had varied opinions on the value for money, with some feeling it was overpriced for the services offered and others considering it reasonable considering the location.
Food and Beverage
6.5
Mixed feedback on food and beverage, with some guests enjoying the breakfast and restaurant services, while others desired more variety and meal options.
Overall Experience
7
Most guests had an average to positive overall experience and would recommend the hotel despite mixed reviews in other categories.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-05 17:56

Property Description

Recreational Amenities and Services

Enjoy the serene ambiance of our outdoor pool and well-manicured garden. Stay connected with high-speed wireless internet access and pamper yourself with our attentive concierge services.

Dining Options and Room Features

Savor delicious meals at our on-site restaurant or indulge in the convenience of room service. Wake up to a fulfilling breakfast available for a fee. Retreat to one of our 64 air-conditioned rooms, each equipped with fireplaces, internet access, and satellite TV for your entertainment.

Convenience and Surrounding Attractions

Benefit from services like dry cleaning, multilingual staff, and in-room massages. Explore nearby attractions like Tha Pai Hot Springs and Pai Canyon, both just a short drive away.

Book now for an unforgettable mountain retreat at Pai Hotsprings Spa Resort!

Important information:

  • Pool access available from 8:00 AM to 7:00 PM.
  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CNX

Property Policies

  • Pets

    Pets not allowed

  • General

    Individually-wrapped food options are available for dinner

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Individually-wrapped food options are available for breakfast

  • General

    Individually-wrapped food options are available for lunch

See all policies

Location

Guest Reviews

6.6
Based on 50 reviews
Cleanliness: 5.5
Service: 6.8
Location: 6.5
Room Quality: 5
Amenities: 5
Value for Money: 5.7
Food and Beverage: 6.5
Overall Experience: 7
R
Rhonda family
4
Pros:

I was excited to stay at the Pia hot springs resort. Upon arrival the resort seemed different from my research. The wonderful resort had experienced a flood in September.
I was looking forward to all their services and amenities, the disaster wiped out many of the hot tubs and they have no services and a limited breakfast. The staff was super. It’s unfortunate that this resort has fallen on hard times.

2025-03-12 via Nuitee
A
Alexandra
4
Pros:

Had to call to let them know we were arriving late, as they didn’t respond to email messages. It appeared that the resort had encountered flooding as it was very muddy and there was visible damage where hot tubs from some rooms had fallen into the river. Room was very basic, no tv or fridge and bed was like sleeping on concrete.
Cleaning of the room was good and the breakfast selection was good. A shame they weren’t serving lunch or dinner as a ‘resort’. Pool was dirty and very un inviting

2025-03-09 via Nuitee
C
Callum
10
Pros:

Great

2025-02-26 via Nuitee
K
Kyujin family
2
Pros:

로비에 있는 직원은 너무 불친절하고 객실 청결상태도 엉망 임

2025-02-10 via Nuitee
M
Marcus partner
10
Pros:

We upgraded to a superior bungalow right on the river front. The room was well designed, huge, pretty and the bed was very comfy.

The staff were lovely, and to e breakfast is good.

The forest garden is well established, with some huge, ancient trees. It is not manicured, but rather a bit more to the natural and wild side.

The hot spa pool is big and crystal clear. The huge swimming pool is beautifully landscaped.

We had the whole place to ourselves and it felt very luxurious and we loved it.

2024-10-15 via Nuitee
D
Daniel friends
10
Pros:

Very serene.

2024-09-25 via Nuitee
D
Daniel
10
Pros:

The manager was very courteous and cordial! I enjoyed the hotsprings so close to my room!

2024-01-26 via Nuitee
T
TSUTOMU friends
4
Pros:

bathtub not available

2023-10-29 via Nuitee
J
Jack friends
2
Pros:

the room i was in he stains, bugs on the beds, dirty with cobwebs and dust. i slept in all my clothes.

2023-01-28 via Nuitee
S
Sean friends
10
Pros:

It was beautiful and for a wonderful price

2022-11-04 via Nuitee
R
Rutger
4
Hotel in verval
Pros:

Bij aankomst kregen we een upgrade, altijd prettig.
Later bleek dat alleen deze verblijven (4) in gebruik waren. De rest werd niet gebruikt.
Het zwembad had groen water, werd niet goed onderhouden.
Helaas restaurant gesloten, waardoor geen ontbijt mogelijk was.
Al met al tegenvallend gezien de mooie foto’s op het internet.

2022-07-31 via Nuitee
D
Dragan
2
Left without staying!!!
Pros:

Not worth my time to give full review.
All the previous 1 star reviews tell the story!!!!!

2021-01-09 via Nuitee
V
Verified traveler
8
心地よい施設です。
Pros:

温泉は、とても気持ちよかった。蚊が多いので蚊取り線香を置いて欲しい。
1月は朝晩冷えるので、暖かい着るものを持参すると良い。
室内には、お茶セットとお水、タオルが常備。

2020-01-23 via Nuitee
V
Verified traveler
2
Never go there even if it is the last hotel
Pros:

Worst stay ever. Never go there even if it is the last hotel available. The room smelled like smoke. Sheets and curtains were stained. Door and windows did not closed well, therefore bugs could get in. Someone tried to enter our villa at 4am and finally we woke up to the sound of construction at 8am on a Sunday (without any notice of this). We did not stay the 2nd night we had booked. Staff did not speak English. They did not understood our complaints.

2020-01-21 via Nuitee
V
Verified traveler family
8
Pros:

ที่พักกว้างขวางร่มรื่น มีบ่อแช่น้ำแร่ในสวน แต่สภาพห้องพักเก่า
ยุงเยอะ ผ้าเช็ดเท้าเปลี่ยนจากสีขาวเป็นสีดำ

2019-12-06 via Nuitee
J
Jun
10
快適に過ごせました
Pros:

今回は野鳥観察を含めたパーイ滞在でした、施設内にも沢山の野鳥が居てすごく良かったです。
また、施設内の温泉も適度な温度で気持ちよかった、部屋にも引いてくれれば尚更快適です。

2019-11-24 via Nuitee
V
Verified traveler
6
Pros:

Secluded area, nice property, and the sulfur baths in each room were nice

2019-10-21 via Nuitee
S
Stephanie
6
Meh
Pros:

The area the resort is in is very nice and peaceful. The bed was truly awful. The shower only had hot water about 10% of the time. The pool and hot spring were nice, but they appear to be open to the public and not just guests. Breakfast was very limited in its vegan options.

2019-10-11 via Nuitee
V
Verified traveler family
4
Pros:

The hotel is very run down. Ordered food from the pool bar and it took about an hour to arrive.

2019-08-16 via Nuitee
A
Alexey
6
Заслуживает внимания только из-за источников
Pros:

Если кратко, то когда то этот отель был на уровне, но время не щадит никого. Территория красивая, ухоженная, чистая, за этим следят на 5 баллов. Бассейн с горячими источниками достаточно чистый, работает круглосуточно. В простом бассейне не купались, слишком холодная вода и очень далеко от источников.
Быстрый чек ин, без залога, приветливый персонал.
Мы бронировали домик с видом на горы, оказался с видом на деревья и так во всех домиках. Очень много комаров на территории и в самом номере, пришлось ехать покупать ракетку и средства защиты от комаров. Плохое освещение в номере и на территории отеля. Старая пошарпаная мебель, жесткий матрас и твердые подушки. Мертвый вайфай.
Кондиционер дует на кровать, всю ночь то включали, то отключали.
В номере есть чайник и все для кофе, холодильник, в душевой мыло, гель для душа, шампунь и шапочка.
Вернулась бы только ради источников



2019-08-10 via Nuitee