Best Western Kennewick Tri-Cities Center

Hotels
•
Best Western
9 (183 reviews)
602 N Young Street, Kennewick, Washington, 99336 , Kennewick , US
+1 509-396-9979

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Pets allowed

Facilities

Elevator
Fitness facilities
Golfing nearby
Water skiing nearby
Television in common areas
Free breakfast
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby
Golf lessons available nearby
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Clean rooms reported in many stays
Convenient location (walking distance to venues, easy freeway access)
Good, well-stocked complimentary breakfast (including gluten-free option)
Comfortable beds for many guests
On-site exercise room and pool
Cons:
Occasional cleanliness issues (used soap, handprints, not-quite-clean sheets, smoke smell)
Thin walls / noise from adjacent rooms or upper floors
Small pillows and some guests found beds too firm
Limited parking
No hot tub (pool only) and some rooms lack bathroom exhaust fan
Occasional hot water or TV operational issues

Categories

Cleanliness
8.6
Generally reported as very clean in many reviews, but multiple guests noted issues (used bar of soap, handprints on headboard, some reports of not-quite-clean sheets and one room smelling of smoke).
Service
9.6
Staff repeatedly described as friendly, helpful and attentive (assisted with early check-in, handled reservations efficiently, kept breakfast stocked for large groups).
Location
9.2
Many reviewers praised convenient location (walking distance to Toyota Center/convention center, easy freeway access, near restaurants/shopping); area described as safe and well-lit.
Room Quality
8.7
Mixed comments: several guests found beds comfortable while others said beds were too firm; complaints about small pillows, thin walls/noise, occasional TV or hot water issues and lack of bathroom exhaust fan.
Amenities
9
Pool (not a hot tub) and exercise room cited; complimentary toiletries and breakfast offerings praised, though some guests missed body soap and noted limited parking.
Value for Money
9
Standard quality for this hotel tier
Food and Beverage
9.4
Breakfast repeatedly called good with a wide selection, quick service and even a gluten-free waffle option; staff kept buffet well-stocked during high demand.
Overall Experience
8.5
Mostly very positive overall (many 'excellent'/'great stay' comments and repeat-stay intent) tempered by intermittent negatives like noise, occasional cleanliness lapses, and some amenity/service hiccups.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:23

Property Description

Recreational Opportunities: Enjoy the indoor pool and fitness center during your stay at Best Western Kennewick Tri-Cities Center.
Complimentary Amenities: Benefit from free Wi-Fi, daily full breakfast, and parking at our Art Deco hotel.
Convenient Location: Located within walking distance to Toyota Center and Three Rivers Convention Center. Book your stay at Best Western Kennewick Tri-Cities Center for a delightful experience.

Important information:

  • Pool access available from 8:00 AM to 10:00 PM.
  • Children stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Contactless check-out is available.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PSC

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

9
Based on 183 reviews
Cleanliness: 8.6
Service: 9.6
Location: 9.2
Room Quality: 8.7
Amenities: 9
Value for Money: 9
Food and Beverage: 9.4
Overall Experience: 8.5
C
Coby R • family
6
Pros:

The beds were firm and hard to sleep on. The breakfast was good for free. Parking was minimal. We did book this hotel because we thought it had a hot tub but we found out when we checked in that it only had a pool.

2025-10-12 • via Nuitee
A
Andrea • family
8
Pros:

Easy to locate. Clean room. Small parking lot. Room was not ready when we arrived.

2025-10-12 • via Nuitee
R
Roxanne
4
Pros:

No body soap. But there was a used bar of soap I’m guessing from previous guest. Hand prints on the headboard. Small pillows, like a 10” x 10”, definitely not a standard size pillow. Especially for a king size bed. Walls are paper thin!

2025-10-12 • via Nuitee
M
Megan
10
Pros:

The parking was safe. Parked close to door. The room was very clean.

2025-10-11 • via Nuitee
C
Cheryl • family
8
Pros:

Nice rooms, pet friendly.

2025-10-11 • via Nuitee
D
Danna
10
Pros:

Great place

2025-10-10 • via Nuitee
W
wilmer
8
Pros:

The only drawback was no fan in the bathroom to withdraw steam during shower. Appeared to have a vent of sorts but no actual exhaust fan. Made the whole room humid. Other then tat everything was great

2025-10-09 • via Nuitee
K
Kaitlin
6
Pros:

There was no body soap and I had to buy my own, later in the night I needed to shower and I let the water run for over 20 minutes and it did not get warm let alone hot.

2025-10-07 • via Nuitee
H
Haifeng
6
Pros:

We could hear the guest in upper floor walking around all night. Also the sheets are not quite clean.

2025-10-07 • via Nuitee
K
Kelly
10
Pros:

Very clean, nice staff, comfortable bed. Quick breakfast. very easu walk to the convention center.

2025-10-04 • via Nuitee
S
Sarah L
10
Nice clean hotel and the friendliest staff!
Pros:

We chose this Hotel because it was in walking distance to the Toyota Center. It was about a 5 minute walk, the street was well lighted.
The continental breakfast was pretty good, we were there when a big soccer team was there, the staff did a good job keeping everything clean and full since the team pretty much wiped everything out every 4 to 5 boys.
The beds were really comfortable, we loved the shampoo and conditioner that was provided.
Great stay overall!

2025-09-30 • via Nuitee
J
John • family
8
Pros:

Breakfast buffet offered a great selection of items. Had easy access off and on the freeway. Staff was very attentive and handled our reservation efficiently.

Only comment, instruction card would be nice for the two TV remotes - very confusing to operate

2025-09-29 • via Nuitee
G
Gary
10
Pros:

Yes. We felt very comfortable there.

2025-09-29 • via Nuitee
E
Emilia
8
Pros:

Quiet room, friendly and professional staff. Breakfast is the usual fare. Good location near several resteraunts and shopping.

2025-09-23 • via Nuitee
D
Deric
10
Pros:

We came down for a wedding and the staff was very helpful getting us in for an early check in do to the wedding moving to 3:00pm. Thank you

2025-09-22 • via Nuitee
L
lisa • family
10
Pros:

Gteat

2025-09-21 • via Nuitee
H
Heather
10
Pros:

Clean room ! Staff is great!

2025-09-17 • via Nuitee
E
Emily • family
10
Pros:

Gluten free waffle option was a pleasant surprise!

2025-09-09 • via Nuitee
M
Mela
10
Nice
Pros:

Everything was good.

2025-09-07 • via Nuitee
M
mark
10
Pros:

As usual, my stay at this hotel was excellent. The room was spacious, clean, and comfortable. The amenities including the exercise room and the breakfast buffet were also excellent. Finally, the staff was friendly and helpful.

2025-09-03 • via Nuitee