Hampton Inn & Suites New Braunfels

Hotels
•
Hampton Inn
8.3 (264 reviews)
575 Highway 46 South , New Braunfels , US
+1 830-608-0123

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly and helpful staff
Good breakfast with waffles
Close to the beach / convenient location for destinations
Washer and dryer available
Tesla charger available
Ample/spacious rooms
Cons:
Sagging, creaky mattress causing poor sleep
Difficult/confusing parking access and one-way/behind-building lot
Heavy traffic at the entrance/exit
Occasional missing toiletries (shampoo)
Isolated incidents like a door lock problem (though maintenance responded quickly)

Categories

Cleanliness
9.2
Multiple reviews explicitly praise cleanliness — rooms described as clean, well-maintained and ready on arrival.
Service
9.1
Staff repeatedly called friendly, understanding and helpful (upgraded room, quick maintenance response); front desk described positively.
Location
7.3
Mixed sentiment: praised for proximity to beach and convenient access to local places, but several guests reported difficult/confusing entry, parking access and heavy traffic at the entrance/exit.
Room Quality
6.4
Rooms noted as spacious and generally comfortable, but a significant complaint about a sagging, creaky mattress causing poor sleep and at least one door-lock issue (fixed) lowers this score.
Amenities
8.4
Several positive mentions (washer/dryer, snacks, Tesla charger, ample parking reported by some) but occasional missing toiletries (shampoo) and parking layout issues reduce perfection.
Value for Money
8.7
Guests called it good value for money: clean, nice rooms and helpful staff contribute to perceived value.
Food and Beverage
9
Breakfast repeatedly praised (many options, delicious waffles); multiple guests noted breakfast quality positively.
Overall Experience
8.3
Aggregate impression is generally positive with several 'perfect' or 'wonderful' stays offset by recurring issues (mattress, parking/entry), resulting in the target overall rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:24

Property Description

Luxurious Amenities

Indulge in the outdoor pool and jacuzzi, or relax in rooms with flat screen TVs and coffee makers.

Convenient Location

Discover the charm of New Braunfels, close to tubing on the Guadalupe and Comal rivers, Schlitterbahn Water Park, and more.

Comfort and Convenience

Enjoy free Wi-Fi, work desks, and complimentary breakfast, along with access to a fitness room, business center, and laundry facilities.

Ready to experience a blend of relaxation and adventure at Hampton Inn and Suites New Braunfels? Book your stay now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note that carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SAT

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 264 reviews
Cleanliness: 9.2
Service: 9.1
Location: 7.3
Room Quality: 6.4
Amenities: 8.4
Value for Money: 8.7
Food and Beverage: 9
Overall Experience: 8.3
A
Anita • couple • us
9
Quiet, calm, clean - mattress a bit stiff but slept securely the night through, just what we needed.
Pros:

The location was behind some storefront businesses off of Hwy 46 so no direct access - we had to drive around to the backside of the businesses to get to the hotel, but in retrospect this was a good thing because it was quieter and more calm.

Cons:

Shower head was a tad wonky, couldn't get water to spray vs. jet out - shower head was located higher on the wall, perhaps I couldn't reach it properly to adjust - not a deal breaker.

2026-11-02 • via Nuitee
L
lindsie • couple • gb
8
Ideal little property for 2. Felt quite safe and loved its position.
Pros:

We liked the proximity to the beach. And appliances were all in good condition and was great having a washer and dryer. S couple of beach chairs would have been a welcome addition.

Cons:

The mattress needs replaced. It sagged in the middle and bed creaked very loudly every time you moved so we didn’t sleep very well.

2026-09-14 • via Nuitee
M
Mabel • couple • us
9
2026-09-12 • via Nuitee
M
Maribel • couple • us
10
2026-09-10 • via Nuitee
R
Ruby • solo_traveller • us
10
Pros:

Staff is super nice & understanding, even upgraded our room when we reported slow drainage in sink! Breakfast has so many options & delicious waffles:)

2026-09-03 • via Nuitee
R
Roger • solo_traveller • us
10
Location, location, location!
Pros:

Location, breakfast was very good.

Cons:

Had a door issue to the room, it wouldn’t lock when I was about to go out. Maintenance came quickly and fixed it.

2026-08-25 • via Nuitee
A
Amanda • extended_group • us
1
Refused to refund stay after saying there would be no charge.
2026-08-21 • via Nuitee
M
Maria • couple • us
10
Everything was perfect
Pros:

Everything

2026-08-18 • via Nuitee
S
Steven • extended_group • us
10
Pros:

Staff and cleanliness

Cons:

Nothing

2026-08-15 • via Nuitee
D
Debbie • solo_traveller • us
9
It was very good.
Pros:

Clean, comfortable, good snacks

Cons:

Hard to get from hwy into parking lot

2026-08-13 • via Nuitee
J
Joseph • solo_traveller • us
8
2026-08-10 • via Nuitee
T
Terrie • couple • us
8
Pros:

Ample parking, clean and spacious room.

Cons:

N/a

2026-08-05 • via Nuitee
J
Janine • solo_traveller • us
9
It was an Awesome Stay and right off the highway.
Pros:

Very friendly staff and the room was clean and cool upon entry.

Cons:

The parking lot was a little confusing to get to. But we managed to maneuver our way to it. It’s behind a building and has one way in.

2026-08-04 • via Nuitee
J
John • couple • us
9
Good value for money
Pros:

Very nice room. Clean. Front desk people were great.

Cons:

Needed shampoo.

2026-07-17 • via Nuitee
M
Maribel • family_with_children • us
10
2026-07-08 • via Nuitee
M
Miranda • solo_traveller • us
9
Pros:

Location was good. Easy to get to the places I needed to go.

2026-07-06 • via Nuitee
G
Gracie • family_with_children • us
9
2026-07-05 • via Nuitee
M
martha • extended_group • us
10
2026-07-03 • via Nuitee
V
Vicky • family_with_children • us
10
Good breakfast
Pros:

Clean

Cons:

N/A

2026-06-30 • via Nuitee
R
Robert • couple • us
9
Pros:

Clean, friendly staff

Cons:

Nothing

2026-06-28 • via Nuitee