Hampton Inn & Suites New Braunfels

Hotels
Hampton Inn
8.3 (367 reviews)
575 Highway 46 South , New Braunfels , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Good breakfast options
Convenient location
Cons:
Minor maintenance issues
High prices during events
Some language barriers in service

Categories

Cleanliness
8.05
Many reviews mention the hotel as clean, but also indicated some issues such as hair on the bathroom floor.
Service
8.65
Positive mentions of friendly and helpful staff, with instances of going above and beyond for guests.
Location
8.35
The hotel is well-located with easy access to local attractions, but some challenges with traffic were mentioned.
Room Quality
8.35
Rooms are noted for being spacious and comfortable, with some mentions of minor temperature issues.
Amenities
8.45
Amenities like a well-equipped gym and a pool were positively received, enhancing the stay.
Value for Money
7.85
The price was considered high by some due to local events, impacting perceived value.
Food and Beverage
8.55
Breakfast options were well-received, providing good value.
Overall Experience
8.15
Overall stays were positive with guests expressing an intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:28

Property Description

Luxurious Amenities

Indulge in the outdoor pool and jacuzzi, or relax in rooms with flat screen TVs and coffee makers.

Convenient Location

Discover the charm of New Braunfels, close to tubing on the Guadalupe and Comal rivers, Schlitterbahn Water Park, and more.

Comfort and Convenience

Enjoy free Wi-Fi, work desks, and complimentary breakfast, along with access to a fitness room, business center, and laundry facilities.

Ready to experience a blend of relaxation and adventure at Hampton Inn and Suites New Braunfels? Book your stay now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note that carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SAT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 367 reviews
Cleanliness: 8.05
Service: 8.65
Location: 8.35
Room Quality: 8.35
Amenities: 8.45
Value for Money: 7.85
Food and Beverage: 8.55
Overall Experience: 8.15
S
Shannon couple us
10
2026-04-19 via Nuitee
J
Joan Manuel couple do
10
2026-04-07 via Nuitee
S
Steven couple us
8
Pros:

Friendly staff

Cons:

Carpet not so clean

2026-03-09 via Nuitee
J
Jeremy couple us
9
Pros:

Clean and up to date furniture, linens, bedding.

Cons:

Front desk night shift had an attitude.

2026-03-03 via Nuitee
W
William couple us
9
I enjoyed my stay and I definitely book another time
Pros:

The property is clean and I loved the breakfast

2026-02-12 via Nuitee
A
Angel extended_group mx
7
2026-01-25 via Nuitee
W
William solo_traveller us
10
2026-01-20 via Nuitee
S
SHARON MARIE couple us
10
We really enjoyed it, and will recommend it to others.
Pros:

Breakfast was good. Having coffee available throughout the day and evening was a big plus.

Cons:

All was good.

2026-01-19 via Nuitee
A
Angelica couple us
7
Overall a good experience
Pros:

Breakfast good

Cons:

Outside area trash landscaping unkempt

2026-01-19 via Nuitee
K
Keith couple us
9
2026-01-19 via Nuitee
S
Shannon family_with_children us
10
2025-12-25 via Nuitee
A
Allen solo_traveller us
8
2025-12-15 via Nuitee
M
Marjorie solo_traveller us
10
Very friendly
Pros:

Easy on off

Cons:

All good

2025-12-05 via Nuitee
R
Ricardo couple us
10
2025-12-03 via Nuitee
M
Martha couple us
9
Clean, comfortable place to stay. Friendly staff. I would book again.
Pros:

Friendly and helpful staff, nice size room, clean. When we first arrived our extra hinge lock on the inside of the door was broken. We requested a new room and the staff was friendly and respectful assured us that they want us to be happy. They quickly moved us to a new room without hesitation and assured us it would be fixed.

Cons:

One of the elevators was a little bumpy maybe needs service

2025-11-19 via Nuitee
G
George couple us
10
2025-11-18 via Nuitee
W
William couple us
8
2025-11-17 via Nuitee
J
Jill extended_group us
8
it was a good average stay
Pros:

location

Cons:

breakfast wasn’t great higher price due to wurstfest

2025-11-12 via Nuitee
L
Leslie couple us
10
Pros:

Spacious room, nice linens, well equipped gym, breakfast options.

Cons:

Entrance from street was confusing.

2025-11-11 via Nuitee
C
Christine family_with_children de
8
Pros:

Gutes Hotel mit Frühstück
Sehr großer Pool
Personal freundlich
Zimmer gut

Cons:

Preis recht hoch

2025-11-01 via Nuitee