Solace Hotel Puerto Varas

Hotels
8.9 (1788 reviews)
Imperial 0211 , Puerto Varas , cl

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent breakfast
Friendly staff
Spacious rooms
Good location
Cons:
Inconsistent service quality
Cleanliness issues
Some rooms poorly maintained

Categories

Cleanliness
8.04
Some complaints about cleanliness and odors from bathrooms.
Service
9.51
General positive sentiment towards staff kindness despite some negative experiences with specific receptionists.
Location
9.05
Frequently mentioned as a positive trait, great views and proximity to town.
Room Quality
8.5
Rooms are spacious, but some issues noted with fixtures and cleanliness.
Amenities
9.03
Overall good, but some facilities felt outdated.
Value for Money
8.49
Mixed feelings due to variabilities in room quality and issues raised with breakfast service.
Food and Beverage
9.54
Excellent breakfast, but some complaints about quality and variety.
Overall Experience
9.01
Generally positive with highlighted issues, leading to an average experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:20

Property Description

Panoramic Views
Enjoy breathtaking views of the Osorno and Calbuco Volcanoes or the charming city of Puerto Varas, including the iconic church, from the comfort of your room at Solace Hotel.

Culinary Delights
Indulge in a culinary journey with a fusion of local and international dishes at the hotel's restaurant. For a taste of tradition, explore the nearby cafes offering delightful German pastries.

Convenience and Comfort
Experience convenience with amenities such as free internet hotspot, airport shuttle service, and complimentary private parking during your stay at Solace Hotel.

Experience the beauty of Puerto Varas and book your stay at Solace Hotel now!

Important information:

Please note that for tax exemption travelers are not allowed to pay in local currency.

Foreign business travelers, who require a printed invoice, will also be charged the additional 19% regardless of the length of their stay in Chili.




LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid seperately.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 1788 reviews
Cleanliness: 8.04
Service: 9.51
Location: 9.05
Room Quality: 8.5
Amenities: 9.03
Value for Money: 8.49
Food and Beverage: 9.54
Overall Experience: 9.01
A
Andrea • family_with_children • cl
8
2026-04-11 • via Nuitee
E
Eduardo • couple • cl
8
Agradable y reconfortante estadia
Pros:

Excelente ubicación del hotel, buen desayuno, atención muy amable por parte del personal del hotel. Muy bien.

Cons:

La reposición de los alimentos y bebidas al desayuno no es buena, un termo de cafe no es suficiente

2026-04-10 • via Nuitee
J
Javiera • solo_traveller • cl
10
Great customer service, everything super clean
Pros:

Everything is super clean, good customer service

Cons:

Nothing, for me is perfect

2026-04-10 • via Nuitee
G
Guillermo Videla • couple • cl
8
Muy buena ubicación y muy buena relación precio - calidad
Pros:

Al desayuno le falta frutas

Cons:

Nada especial para destacar

2026-04-09 • via Nuitee
• solo_traveller • cl
9
2026-04-08 • via Nuitee
L
Lee • family_with_children • gb
9
2026-04-08 • via Nuitee
Mer • family_with_children • ar
10
Pros:

La ubicación, la atención y el desayuno es excelente, todo muy limpio.

2026-04-07 • via Nuitee
S
Sealodge • couple • us
10
Pros:

Everything was OUTSTANDING!!!

Cons:

No complaints! Solace is a 10 plus!

2026-04-07 • via Nuitee
L
Lorena • family_with_children • cl
9
Un hotel con excelente relación precio calidad, lo pasamos muy bien. Hubo un día en que solo nos quedamos en el hotel a
Pros:

La amplitud de los espacios, todo funcionando de manera impecable, muy limpio, su personal atento y amable

Cons:

Nada

2026-04-06 • via Nuitee
I
Izquierdo Rumi • solo_traveller • cl
10
Pros:

Excelente desayuno, todo muy limpio .

2026-04-06 • via Nuitee
G
Gustavo • family_with_children • cl
9
Pros:

Location, personnel, facilities

Cons:

Nothing

2026-04-03 • via Nuitee
C
Castillo • couple • cl
9
2026-04-03 • via Nuitee
I
Ismael • family_with_children • cl
9
Pros:

Í

2026-04-02 • via Nuitee
J
jimena • family_with_children • cl
10
2026-04-02 • via Nuitee
J
Jorge • solo_traveller • cl
10
2026-04-01 • via Nuitee
A
Astorga • extended_group • cl
6
2026-04-01 • via Nuitee
M
Maria • family_with_children • cl
9
comodidad
Pros:

desayuno muy rico y variado

2026-03-31 • via Nuitee
F
Fresia • extended_group • cl
8
2026-03-31 • via Nuitee
R
Rodrigo • couple • cl
8
Adecuado
Pros:

Ubicación

Cons:

Pieza algo reducida de tamaños

2026-03-29 • via Nuitee
V
Verdugo • couple • cl
8
Pros:

Muy buen desayuno y ubicación.

2026-03-27 • via Nuitee