Solace Hotel Puerto Varas

Hotels
8.9 (1949 reviews)
Imperial 0211 , Puerto Varas , cl

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Excellent breakfast
Friendly staff
Spacious rooms
Good location
Cons:
Inconsistent service quality
Cleanliness issues
Some rooms poorly maintained

Categories

Cleanliness
8.04
Some complaints about cleanliness and odors from bathrooms.
Service
9.51
General positive sentiment towards staff kindness despite some negative experiences with specific receptionists.
Location
9.05
Frequently mentioned as a positive trait, great views and proximity to town.
Room Quality
8.5
Rooms are spacious, but some issues noted with fixtures and cleanliness.
Amenities
9.03
Overall good, but some facilities felt outdated.
Value for Money
8.49
Mixed feelings due to variabilities in room quality and issues raised with breakfast service.
Food and Beverage
9.54
Excellent breakfast, but some complaints about quality and variety.
Overall Experience
9.01
Generally positive with highlighted issues, leading to an average experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:20

Property Description

Panoramic Views
Enjoy breathtaking views of the Osorno and Calbuco Volcanoes or the charming city of Puerto Varas, including the iconic church, from the comfort of your room at Solace Hotel.

Culinary Delights
Indulge in a culinary journey with a fusion of local and international dishes at the hotel's restaurant. For a taste of tradition, explore the nearby cafes offering delightful German pastries.

Convenience and Comfort
Experience convenience with amenities such as free internet hotspot, airport shuttle service, and complimentary private parking during your stay at Solace Hotel.

Experience the beauty of Puerto Varas and book your stay at Solace Hotel now!

Important information:

Please note that for tax exemption travelers are not allowed to pay in local currency.

Foreign business travelers, who require a printed invoice, will also be charged the additional 19% regardless of the length of their stay in Chili.




LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid seperately.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 1949 reviews
Cleanliness: 8.04
Service: 9.51
Location: 9.05
Room Quality: 8.5
Amenities: 9.03
Value for Money: 8.49
Food and Beverage: 9.54
Overall Experience: 9.01
N
Nicolas solo_traveller cl
8
Pros:

Desayuno

Cons:

Se escucha todo de las otras habitaciones deberían trabajar en aislantes de sonido

2026-07-09 via Nuitee
S
Sebastian solo_traveller cl
9
2026-07-08 via Nuitee
R
Raquel couple br
10
Super indico
Pros:

Localização perfeita, atendimento do bar perfeito, limpeza idem

Cons:

Nada

2026-07-07 via Nuitee
L
Luis solo_traveller cl
10
Pros:

La ubicación del hotel es fantástica, el personal muy amable, sus instalaciones muy cómodas y el desayuno espectacular. Es un hotel 100% recomendable ya sea por trabajo, vacaciones o de pasada hacia otros atractivos en la zona

2026-07-07 via Nuitee
E
Eduardo couple ar
10
Pros:

Exelente

2026-07-07 via Nuitee
A
aurzuac couple cl
10
Muy buena experiencia para mis vacaciones de invierno!
Pros:

Excelente desayuno, habitaciones espaciosas y bien mantenidas. Buena atención y disposición por parte del staff del hotel.

Cons:

Pequeños problemas de mantención en el dormitorio (pasta de muro sin pulir en el baño de la habitación en suite).

2026-07-06 via Nuitee
P
Paula solo_traveller cl
10
2026-07-06 via Nuitee
A
Alberto solo_traveller cl
10
Excelente hotel, 100% recomendable.
Pros:

Todo, nada que reprochar..

Cons:

Nada que decir.

2026-07-06 via Nuitee
T
Tamara couple cl
8
Alojamiento muy cómodo y acogedor. Cerca del centro y personal muy amable.
Pros:

La ubicación y disponibilidad del personal. Muy amables.

Cons:

Estacionamiento afuera del hotel.

2026-07-05 via Nuitee
P
Paula family_with_children cl
10
2026-07-05 via Nuitee
R
RAFAEL couple cl
9
Excelente Hotel para hospedarse en pareja.
Pros:

Desayuno abundante, excelente atención del personal.

2026-07-01 via Nuitee
R
Rolly couple cl
10
2026-06-30 via Nuitee
A
Alison De Lourdes couple cl
10
De los mejores hoteles 🤝
Pros:

Buena ubicación, desayuno variado, muy limpio además que el personal es muy amable, espero volver

Cons:

Todo fue increíble

2026-06-30 via Nuitee
R
Rodrigo solo_traveller cl
9
2026-06-29 via Nuitee
L
Laura solo_traveller ar
9
Excelente ubicación
Pros:

La ubicación, las instalaciones. El desayuno muy variado
El personal muy atento

Cons:

No contaba la habitacion con televisor smart para ver peliculas o partidos ( ya que nuestra estadia fue duramte el mundial)

2026-06-29 via Nuitee
E
Escarate solo_traveller cl
10
Recomendado
Pros:

Excelente servicio. Desayuno variado,
Comodidad y calefacción excelente muy a. Gusto lo pasamos.
A 1 cuadra del centro conforme. Con la. Ubicación

2026-06-29 via Nuitee
A
Andreas couple cl
6
Hemos tenido estancias mejores en el Solace
Pros:

Ambos, bien.

Cons:

El baño no funcionoel WC. El estanque del inodoro no tenia agua. No llegaba agua. Recien a la mañana siguiente se arreglo.

2026-06-27 via Nuitee
L
Loreto solo_traveller cl
10
Impecable
Pros:

Todo bien

2026-06-25 via Nuitee
E
Elba solo_traveller cl
10
Pros:

Todo excelente

2026-06-23 via Nuitee
E
Elba solo_traveller cl
10
Pros:

Todo bello

2026-06-23 via Nuitee