Solace Hotel Puerto Varas

Hotels
8.9 (1885 reviews)
Imperial 0211 , Puerto Varas , cl

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent breakfast
Friendly staff
Spacious rooms
Good location
Cons:
Inconsistent service quality
Cleanliness issues
Some rooms poorly maintained

Categories

Cleanliness
8.04
Some complaints about cleanliness and odors from bathrooms.
Service
9.51
General positive sentiment towards staff kindness despite some negative experiences with specific receptionists.
Location
9.05
Frequently mentioned as a positive trait, great views and proximity to town.
Room Quality
8.5
Rooms are spacious, but some issues noted with fixtures and cleanliness.
Amenities
9.03
Overall good, but some facilities felt outdated.
Value for Money
8.49
Mixed feelings due to variabilities in room quality and issues raised with breakfast service.
Food and Beverage
9.54
Excellent breakfast, but some complaints about quality and variety.
Overall Experience
9.01
Generally positive with highlighted issues, leading to an average experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:20

Property Description

Panoramic Views
Enjoy breathtaking views of the Osorno and Calbuco Volcanoes or the charming city of Puerto Varas, including the iconic church, from the comfort of your room at Solace Hotel.

Culinary Delights
Indulge in a culinary journey with a fusion of local and international dishes at the hotel's restaurant. For a taste of tradition, explore the nearby cafes offering delightful German pastries.

Convenience and Comfort
Experience convenience with amenities such as free internet hotspot, airport shuttle service, and complimentary private parking during your stay at Solace Hotel.

Experience the beauty of Puerto Varas and book your stay at Solace Hotel now!

Important information:

Please note that for tax exemption travelers are not allowed to pay in local currency.

Foreign business travelers, who require a printed invoice, will also be charged the additional 19% regardless of the length of their stay in Chili.




LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid seperately.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 1885 reviews
Cleanliness: 8.04
Service: 9.51
Location: 9.05
Room Quality: 8.5
Amenities: 9.03
Value for Money: 8.49
Food and Beverage: 9.54
Overall Experience: 9.01
J
Jorge • solo_traveller • cl
10
Pros:

Ubicación desayuno

2026-05-16 • via Nuitee
J
Juan Pablo • couple • cl
9
Pros:

Ubicación, habitación comoda

2026-05-15 • via Nuitee
M
Martin • couple • ar
10
Genial!
Pros:

Muy buena la ubicacion. Facil acceso y estacionamiento.
El desayuno EXCELENTE de verdad!

2026-05-15 • via Nuitee
A
Andrade B. • solo_traveller • cl
8
2026-05-15 • via Nuitee
M
Marcela • couple • ar
10
Súper recomendable
Pros:

Excelente ubicación muy cerca del centro. El desayuno espectacular y la atención del personal siempre amable. Pude hacer un upgrade por ser Genius en Booking y la habitación fue súper cómoda

Cons:

Todo muy bien

2026-05-14 • via Nuitee
R
Rodger • solo_traveller • sa
8
2026-05-14 • via Nuitee
R
RONALD • couple • cl
9
CONFORTABLE
Pros:

UBICACION Y DESAYUNO
HABITACION CONFORTABLE

Cons:

NADA TODO BIEN

2026-05-14 • via Nuitee
V
Velásquez Retamal • couple • cl
10
Si vas a Puerto Varas, tienes que hospedarte en el Hotel Solace
Pros:

Nos gustó mucho la habitación. Tiene buena cama y buen baño. La ubicación es excelente, está acerca del centro y es fácil desplazarse. Tienen un muy buen desayuno.

2026-05-12 • via Nuitee
G
Gonzalo • solo_traveller • cl
9
2026-05-12 • via Nuitee
V
Virginia • couple • ar
7
Pros:

Muy buena accesibilidad, la junior suite muy cómoda y buenas vistas. El desayuno es excelente. Los empleados son excelentes muy amables todos y atentos a solucionar cualquier inconveniente

Cons:

Los baños no tienen ventilación, el gimnasio es vergonzoso.

2026-05-11 • via Nuitee
H
Helena • couple • es
10
10/10
Pros:

El desayuno increíble, habitación super amplia y cómoda. El personal muy amable, el hotel limpio y moderno.

Cons:

Todo bien

2026-05-11 • via Nuitee
T
Taddeo • couple • ar
8
Bien
Pros:

Ubicación

Cons:

Baño.
Que la habitación tenga alfombra (higiene).

2026-05-11 • via Nuitee
M
Mardones • couple • cl
9
2026-05-11 • via Nuitee
P
Paula • couple • ar
10
Estadia excelente !
Pros:

Impecable el hotel y muy cómodo

Cons:

Nada, todo estuvo perfecto

2026-05-11 • via Nuitee
L
LoretoZ • couple • cl
10
Excelente
Pros:

Todo nos parecio perfecto. Ya nos habiamos alojado antes en este hotel y sigue igual de bueno como lo recordaba. Las habitaciones son amplias, el desayuno es fantastico, la limpieza es excelente y la atención de todo el personal muy buena, en especial Patricia de la recepción que nos dio un trato excelente en el check in.

Cons:

Nos gusto todo

2026-05-08 • via Nuitee
W
Wanda • couple • cl
10
Pros:

It’s a perfect location—just a block from the center of town but quiet and removed with many open spaces both inside and outside.

2026-05-08 • via Nuitee
M
Maria • solo_traveller • cl
6
2026-05-07 • via Nuitee
V
Velásquez Retamal • couple • cl
10
Excelente estadía.
Pros:

La ubicación es excelente. Está cerca de restaurantes, casino y centro. Tienen un buen y variado desayuno. La habitación es excelente y también la cama. El personal es muy amable y cortés. Para nuestro próximo viaje a Puerto Varas, es seguro que nos quedaremos ahí.

2026-05-05 • via Nuitee
M
María • solo_traveller • cl
8
Muy recomendable!
Pros:

Las instalaciones y el personal

Cons:

Nada

2026-05-05 • via Nuitee
C
Christian • solo_traveller • us
10
Outstanding location with beautiful views
Pros:

Comfortable modern hotel. Great location and fantastic views. Outstanding breakfast

Cons:

No coffee or kettle for tea in the room

2026-05-05 • via Nuitee