Holiday Inn Express Dubai Airport by IHG

Hotels
IHG
8 (292 reviews)
Opp. Dubai Int'l Airport Terminal 3, PO Box 35257, Umm Ramool, Dubai , Dubai , AE

Facilities

Free breakfast
Meeting rooms
Fitness facilities
Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Designated smoking area
Concierge service
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Efficient shuttle service
Cons:
Run-down facilities
Noise issues
Disappointing breakfast

Categories

Cleanliness
6.89
The bathroom dispensers were empty, and the bathroom had leaking issues.
Service
9.86
Staff were friendly and showed professionalism, particularly Vikash and Manojit.
Location
9.9
Convenient location right by the airport.
Room Quality
6.85
The structure feels run-down, and noise from neighboring rooms was an issue.
Amenities
8.88
Complimentary shuttle service is frequent, and breakfast had some highlights.
Value for Money
7.84
Room and services provided did not meet expected standards for price.
Food and Beverage
5.89
Breakfast was disappointing with poor variety and preparation.
Overall Experience
7.86
Overall stay was frustrating due to booking issues and service shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 23:21

Property Description

Fantastic Amenities
Enjoy a workout at our 24-hour fitness center or take advantage of complimentary Wi-Fi and concierge services. Indulge in our babysitting service and explore nearby destinations with our free area shuttle.

Dining and Entertainment
Savor delicious meals at our on-site restaurant or grab a quick bite at the snack bar/deli. Unwind with a drink at the bar/lounge and start your day with a complimentary buffet breakfast.

Convenient Features
Benefit from our 24-hour business center, limo/town car service, and express check-in. Stay connected with free wired and wireless internet, relax in guestrooms with modern amenities, and explore popular attractions just minutes away.

Book your stay at Holiday Inn Express Dubai Airport for a memorable experience in Garhoud!

Important information:

  • One child 17 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DXB

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

See all policies

Location

Guest Reviews

8
Based on 292 reviews
Cleanliness: 6.89
Service: 9.86
Location: 9.9
Room Quality: 6.85
Amenities: 8.88
Value for Money: 7.84
Food and Beverage: 5.89
Overall Experience: 7.86
D
dilarabulut Family Tekirdag, Tekirdag Province
10
Good location, comfortable rooms.
Pros:

We really liked the hotel and the staff. Even in middle of crisis during March 2026 in Dubai, they helped us. The breakfast was delicious, rooms were comfortable and clean. The location of the hotel was very close to Dubai airport, we rented a car and everywhere in Dubai was approximately 20 minutes apart to this hotel. I recommend to stay.

2026-03-11 via Tripadvisor
8
832danielef Couples Verona, Province of Verona, Veneto
6
In line with the brand
Pros:

Conveniently located within walking distance of Dubai International Airport Terminal 3 and with an efficient shuttle service every 30', the Holiday Inn Express represents a valid choice for those in need of an airport hotel in Dubai at a fair price.
The structure is in line with the Holiday Inn Express brand, offering simple but functional rooms, a decent breakfast and a basic buffet for lunch and dinner, with also the option of an alternative pub/restaurant.
Staff is OK even though there is a fairly rigid approach and any request that is not usual is simply rejected, without trying to satisfy the customers.

2026-03-09 via Tripadvisor
L
LadyStarKV Solo travel
10
Good hotel near airport
Pros:

I'm trying to find my hotel neighbor David from Mexico (March 4, Holiday inn Express Airport Dubai). Maybe someone knows him

2026-03-09 via Tripadvisor
A
abhishekj455 Solo travel
2
aweful small stinky rooms
Pros:

Awful small rooms with no carpet on the floor which was a big setback as feet got cold. The room were stinky due to lack of ventilation. Pretty average furniture in the room.
Breakfast was pretty awful too. No Indian food option and even english breakfast options were average. Masala tea looked like a boiled milk with some tea added. Overall, pathetic experience. Will henceforth keep holiday inn express as a least preferred option.

2026-03-07 via Tripadvisor
6
617diz Family
10
A satisfactory trip
Pros:

We are the guests of room 207. First of all, I would like to thank Naw very much. She is a very patient front desk staff! When we don't know how to extend the free stay(Because the background of this trip is quite special. We were stranded for some special reasons.) But with her help, all the problems have been solved!!!🫶🏻 I am particularly satisfied with the housing experience this time. If there is a next time, I will choose here without hesitation!

2026-03-06 via Tripadvisor
D
DayTrip29759183195 Family
10
Best hôtel Dubai
Pros:

Without a doubt one of the best hotels in Dubai. I was very well received and treated by all the staff during my stay. Fantastic team, always ready to help. One of the best I've ever seen. A big hug to everyone, especially to my friend Emmanuel who was always tireless.

2026-03-04 via Tripadvisor
P
princesscamiller2026 Solo travel
10
Complimentary review
Pros:

I want to compliment Manojit for being generous and accomodating supervisor. He gave me water. Assist me on my needs and very responsive. I also see he is very organized and alert during bfast time. He do very well. Good job Manojit -from your Filipino friend

2026-03-01 via Tripadvisor
P
panomania Couples Norwich, Norfolk, East Anglia, England
6
Booked a king but got a twin as no kings available.
Pros:

I booked a king room and also put in a request if possible for an airport view. What I got was a twin room with an internal view. I asked to get a king room as that’s what I booked but was told that was the only room they had left. There was no plugs near the bed and there was only 1 plug the other side of the room. We had an early flight and needed to catch the 5am shuttle, so was going to miss the included breakfast. I asked was there anywhere even to get a takeaway cup of tea and was told no.

Here’s a suggestion, just for guest leaving between 4am and breakfast starting have a section to have a takeaway tea or coffee. We’re missing out on breakfast so surely a takeaway drink would make up for that.

On the whole it served its purpose. I’d suggest if someone books a certain type of room then that’s what they are allocated. As a IHG member I felt let down.

2026-02-25 via Tripadvisor
2
282rajkumarb Business
10
Kalam outstanding housekeeping service
Pros:

Kalam outstanding housekeeping service it's was fantastic when we are visiting to Dubai it's was great thanks to crew member kalam. From cleaning department well done 👍👍👍👍 job I will be passing to email or SMS to al my friends to if you have plans to. Visiting to Dubai staying IHG hotel holiday inn Dubai airport best hospitality person great well done ✅✅✅✅

2026-02-22 via Tripadvisor
J
jamesakwasif Solo travel
10
Great stay holiday inn express thanks to kalam
Pros:

Room clean good staff kalam from housekeeping really I am happy with all service

2026-02-20 via Tripadvisor
J
jobinj595 Friends getaway
10
Very good stay and hotel
Pros:

My stay was perfect. Room was very clean. Food and beverage team is exceptional. Mr Neeraj and Mr Akshay was very helpfull. They are an asset to the hotel. Hotel have 24 hrs shuttle bus to terminal 3 & 1.

2026-02-18 via Tripadvisor
4
403manishm Solo travel
10
Very comfortable hotel near the airport. Kalam from housekeeping was hardworking and friendly. My room was always perfec
Pros:

Very comfortable hotel near the airport. Kalam from housekeeping was hardworking and friendly. My room was always perfectly maintained.

2026-02-16 via Tripadvisor
V
vishalrK7404MD Solo travel
10
Good experience
Pros:

Excellent housekeeping experience. Cleanliness was maintained at a high standard every day, making the room feel fresh and welcoming. Special thanks to Kalam and sanket for his consistent hard work and warm, professional service.

2026-02-14 via Tripadvisor
Y
Y965LUandyt Business
10
Superb experience in holiday inn express
Pros:

The hotel is clean, the staff most specially mam Leanna on the dinning area is superb, always in smile mode that add the classy of the place,

2026-02-13 via Tripadvisor
J
jerwind2026 Friends getaway
10
amazing
Pros:

everything is good, the room is clean and Ms Leanna accomodate us well with great customer service.

2026-02-13 via Tripadvisor
F
fouada823 Solo travel
10
Great and friendly place
Pros:

Thanks for the friendly team especially Mr Mahesh & manojit

2026-02-12 via Tripadvisor
B
barrywU4492MY Solo travel
10
Great visit for Baz Wilkinson
Pros:

Manojit and mahesh . Were outstanding behind the bar . Very helpful and attentive . The hotel staff overall were awesome . And i look forward to returning in 6 weeks . A big thankyou to all concerned

2026-02-12 via Tripadvisor
A
Adventure755110 Family
10
Amazing Stay
Pros:

Amazing stay
Amazing staff with Mr vikash and Mr Kalam. Housekeeping was great the amenities was what we needed to travel safe and it had everything we needed

2026-02-11 via Tripadvisor
1
12arashm Solo travel
10
Housekeeping team amazing kalam
Pros:

Kalam from housekeeping doing very hard work
Very good hotel near to airport

2026-02-10 via Tripadvisor
J
J2823DFanasa Solo travel
10
Thanks a lot. Keep it up Leanna 👍
Pros:

Great service team. Leanna at the Breakfast buffet goes the extra mile by taking care of the little details and anticipating what the customer is looking for. For example: She helped me taking a picture while I was struggling to do a selfie :-) Thanks a lot 🙏

2026-02-09 via Tripadvisor