Makati Palace Hotel

Hotels
7.1 (409 reviews)
5011 P. Burgos corner Caceres Street , Manila , ph

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Great location
Cons:
Air conditioning issues
Need for food variety improvements

Categories

Cleanliness
7.49
Many reviews mention cleanliness positively, indicating well-maintained and clean facilities.
Service
8.46
Strong positive sentiment about accommodating and friendly staff throughout the reviews.
Location
7.5
Convenient location close to bars and central areas, received positive remarks.
Room Quality
6.45
Generally good but mentioned air conditioning issues in some reviews.
Amenities
6.48
Facilities are described as organized and well-maintained, but a few mentions indicate room for improvement.
Value for Money
6.44
Affordable options highlighted, indicating reasonable value.
Food and Beverage
7.49
Food quality received positive feedback, though some reviews suggested improvements in variety.
Overall Experience
6.46
Most reviews express satisfaction overall, with a few minor issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 21:14

Property Description

Luxurious Accommodation near Makati’s Business District

Swimming Pool and Fitness Center
Enjoy a refreshing dip in our swimming pool or stay active at the fitness center during your stay at Palace Hotel.

On-Site Restaurant and Business Facilities
Indulge in delicious meals at our on-site restaurant and take advantage of our business center for meetings and events.

Book your stay at Palace Hotel now for a convenient and luxurious experience near Makati’s Central Business District.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MNL

Property Policies

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for ₱ 1,500 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

7.1
Based on 409 reviews
Cleanliness: 7.49
Service: 8.46
Location: 7.5
Room Quality: 6.45
Amenities: 6.48
Value for Money: 6.44
Food and Beverage: 7.49
Overall Experience: 6.46
Y
ysbetht2026 Family
10
G
Pros:

Beautifull experienve. Highly recommended

2026-06-11 via Tripadvisor
S
S6403VWwaltero Couples
8
Will come back again
Pros:

Clean room and excellent service from front desk

2026-06-03 via Tripadvisor
S
Slone couple us
8
2026-06-03 via Nuitee
7
777marvieg Couples
10
Friendly
Pros:

Great stay, good front desk and house keeping

2026-06-02 via Tripadvisor
K
Kenneth couple dk
10
2026-05-25 via Nuitee
M
Meander22740187046 Friends getaway Chennai (Madras), Chennai District, Tamil Nadu
8
Good but could be beter
Pros:

Need to work on the aircondition and smell in room

2026-05-05 via Tripadvisor
D
davidhX2122PG Couples
8
good
Pros:

great location very friendly receptionist

2026-04-28 via Tripadvisor
A
annjenniffera Friends getaway
10
staycation
Pros:

It was a very nice experience!! We loved our stay!

2026-04-26 via Tripadvisor
Z
zhillamariee Friends getaway
8
Spacious, Big beds and Great location
Pros:

Very good location for value. Staff are very accommodating. We were here to rest before and after a fun run in Ayala Triangle Gardens. Our warm up was the 10 min walk from the hotel. Very spacious beds and rooms compared to other modern hotels

2026-04-26 via Tripadvisor
F
Freedom25033785490 Friends getaway
10
Best Experience
Pros:

Excellent and accomodatings

2026-04-23 via Tripadvisor
E
ElymarPascual Business Makati, Metro Manila, Luzon
10
Satisfied stay!
Pros:

The staff is accommodating with our concerns. Thank you so much. God bless.

2026-04-23 via Tripadvisor
N
Nancy couple gb
1
2026-04-22 via Nuitee
R
Rob solo_traveller us
7
Pros:

The nightlife

Cons:

The nightlife

2026-04-22 via Nuitee
S
sannyl756 Business
10
Clean Hotel and Accommodating Staff
Pros:

The hotel is nice and clean with accommodating staffs. Room is clean.

2026-04-20 via Tripadvisor
G
guillerjoberts Solo travel
10
My Visit to Makati Palace
Pros:

I had encountered well-accommodating staff.

2026-04-20 via Tripadvisor
A
allisterleec Solo travel
8
EXCELLENT
Pros:

4 stars all the staff are friendly.. excpet for the elevator guy.

2026-04-20 via Tripadvisor
D
Duncan couple gb
7
Room with a boom
Pros:

Ease of check in and out.
Friendly staff.
Excellent black out curtains, choice of pillows.
Comfortable bed

Cons:

Unfortunately even on the 8th floor we could hear the bass music from what I can only gather to be coming from the bars at street level.
This didn't stop until well after 04.00 hrs.
I addressed this issue with the reception to inform them only.
I have and will continue to stay at this hotel on my next visit and will ensure to request a quiet room as far from the ground floor as possible.
One bath towel each could benefit from the addition of a hand / smaller towel each.
On the initial posting for the room it mentioned " free airport pick up " I sent a message to the hotel regarding this as when I finished the booking the offer had disappeared.
I am still waiting for the reply.

2026-04-19 via Nuitee
F
Fearless695845 Friends getaway
10
Nostalgically homy staycation
Pros:

Nice room, friendly staff, although wifi is not so good at times... but overall, superb...

2026-04-17 via Tripadvisor
M
markandrewa2026 Family
8
Unexpectedly good rooms
Pros:

Very good location. Surprisingly the rooms exceeded my expectations. Very spacious and complete amenities inside the room.

2026-04-17 via Tripadvisor
H
haner2025 Couples
8
Stay in this hotel review
Pros:

Good room, big! But the aircon is not that cold

2026-04-15 via Tripadvisor