Kimpton Hotel Eventi by IHG

Hotels
•
Kimpton Hotels
8.5 (569 reviews)
851 Avenue of the Americas , New York , US
+1 (212) 564-4567
[email protected]

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Paid
Children allowed
Pets allowed

Facilities

Breakfast available (surcharge)
24-hour fitness facilities
Free WiFi
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Excellent location (near Penn Station / Madison Square Garden)
Pet-friendly and clean rooms
Comfortable beds and good views
Good breakfast and attentive servers
Quick staff response; pleasant patio
Cons:
Occasional housekeeping lapses (room not cleaned during stay)
Extra or incorrect charges and booking communication issues
AC failure and inconvenient room move with limited immediate assistance
Slow breakfast service at times
Missing in-room amenities (no coffee/kettle, slippers)
Check-in delays and occasional operational issues

Categories

Cleanliness
7.8
Mostly reported as clean in several reviews, but a notable incident where a room was not cleaned during a two-day stay lowered confidence in consistent housekeeping.
Service
9.5
Staff repeatedly described as very friendly, helpful and quick to respond; several guests called out excellent, accommodating service despite a few operational failures (slow breakfast service, issues during an overnight room move).
Location
9.5
Multiple guests praised the hotel's prime location (near Penn Station, Madison Square Garden and local transit), making it a strong positive across reviews.
Room Quality
8.4
Rooms praised for comfortable, large beds and good views; however an AC failure requiring a late-room move and a lack of timely assistance on one occasion reduced the score slightly.
Amenities
7.9
Property and patio praised and hotel is pet-friendly, but several mentions of missing in-room items (no coffee/kettle, no slippers) and minor issues (mosquitoes on patio) indicate amenity gaps.
Value for Money
7.2
Value ratings pulled down by reports of incorrect/extra charges (tripled charge from a booking mix-up, $20 bike storage fee) and check-in delays, even though some reimbursements/credits were later applied.
Food and Beverage
8.7
Breakfast quality was described as very good with kind servers, though service pace was sometimes slow; overall a positive impression of F&B.
Overall Experience
9
Overall sentiment is strongly positive — many guests call it an outstanding or favorite hotel with friendly staff and great location — tempered by occasional operational/service lapses reported by a minority of guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-10-12 14:58

Property Description

As a four-star Kimpton hotel in vibrant Chelsea, Kimpton Hotel Eventi says hello with a custom-designed living room that serves as a hip hub to all things awesome. Like our L'Amico restaurant and Back Bar lounge, both under the culinary genius of world-traveler Laurent Tourondel. Brooklyn-based design firm Crème masterminded our surroundings, including a stacked felt reception desk that pays homage to the nearby Garment District.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JFK

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed. A cot for children up to 3 years is free of charge.

  • Age restriction

    Guests must be at least 18 years old to check in.

  • Parking

    Valet parking is available.

  • Internet

    WiFi is available and is free of charge.

See all policies

Location

Property Video

Property Accessibility

Total Disability Score: 74.71
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Regular
  • Entrance Door Width: 139
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 7
  • Room Max Guests Number: 4
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.5
Based on 569 reviews
Cleanliness: 7.8
Service: 9.5
Location: 9.5
Room Quality: 8.4
Amenities: 7.9
Value for Money: 7.2
Food and Beverage: 8.7
Overall Experience: 9
S
Shira Israella • solo_traveller • il
8
2026-10-10 • via Nuitee
U
Umjado • solo_traveller • us
10
2026-09-17 • via Nuitee
A
Armin • couple • at
10
Super
Pros:

Es war alles toll. Es hat alles gepasst und die Mitarbeiter sind sehr freundlich und helfend. SUper Hotel!

2026-09-11 • via Nuitee
S
sara • couple • us
10
We stay at the Kimpton Eventi every year during the US Tennis Open.
Pros:

Great location within a short walk of Penn Station, plus lots of nearby local transit stations and local dining options.

Cons:

We were charged an additional $20 to store a folding and airline-bagged Brompton bike for two hours. We were told it was a “union issue.”

2026-09-06 • via Nuitee
H
Hamza • couple • us
10
2026-08-25 • via Nuitee
D
debra • family_with_children • us
9
2026-08-19 • via Nuitee
Łukasz • couple • pl
9
2026-08-10 • via Nuitee
C
Christine • family_with_children • au
10
2026-08-07 • via Nuitee
I
Ifeoluwa • couple • ng
10
2026-08-03 • via Nuitee
Y
Yuval • solo_traveller • il
10
Pros:

Super friendly team

2026-07-15 • via Nuitee
S
Sarah • family_with_children • us
8
2026-07-09 • via Nuitee
I
itschak • couple • us
8
Pros:

Breakfast was very good but slow service

Cons:

The AC system in our room broke . We were at a wedding when we were notified that it could not be fixed and that we would be moved to another room. Late at night when we came back we asked for help to repack and move and were told that there was no one who could help. We were pretty unhappy and I think the attendant understood and someone showed up to help move our things from one room to the other . There was no apology or mention of the incident till I was asked on departure how it was and said the stay was just ok. After explaining why they credited $75 from my stay. A 5 star hotel should be able to offer a better response to these situations

2026-07-08 • via Nuitee
A
Anil • family_with_children • us
8
2026-07-07 • via Nuitee
C
Christoph • solo_traveller • de
7
2026-07-05 • via Nuitee
R
Robert • couple • us
7
2026-07-02 • via Nuitee
K
Kelly • solo_traveller • us
10
Amazing!!!!!
Pros:

People were amazing Quick to respond to request. Beautiful patio.

Cons:

Mosquito bites on patio - not their fault though.

2026-07-01 • via Nuitee
P
Philipp • extended_group • de
6
Cons:

This is usually a solid hotel and I have stayed several times there. However, this time I did not have a good experience.
I changed my booking approx. 10 days prior to my arrival via Booking.com. Apparently, there was a communication issue between Booking.com and the hotel and they were not aware of my changed arrival time. As a result the hotel thought I was a no-show, charged me 3x the correct value (which they will reimburse) and my check-in took approx. 40min.
Also, my room was not cleaned up once during the two days (privacy sign was not up). I had to call at night to get fresh towels.

2026-07-01 • via Nuitee
G
Gabrielle • couple • us
9
2026-06-29 • via Nuitee
L
Leah • family_with_children • us
8
Pros:

I the property was beautiful and for its small footprint it made up for its style and amazing staff.

2026-06-25 • via Nuitee
O
Olga • solo_traveller • gb
10
Pros:

My stay was good. I asked the receptionist for a room on the upper floors so that I could get a good rest and avoid noise, and they immediately gave me a room on the 23rd floor. Thank you very much for that. The bed is large and comfortable, and there was a beautiful view of the mountains from my room window.

Cons:

I really enjoyed my stay overall. However, I would like to mention a couple of small things. There were no slippers in the room, although I asked for them to be brought, and they were not delivered. Also, there was no kettle or coffee machine in the room, which felt a bit unusual for a 5-star hotel.

2026-06-19 • via Nuitee