Holiday Inn Express & Suites Maumelle by IHG

Hotels
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Holiday Inn Express
9 (474 reviews)
200 Holiday Drive , Maumelle , us

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Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Clean, large and comfortable rooms
Good breakfast when fully stocked
Convenient location (near interstate/lake)
In-room fridge & microwave; quality toiletries (Dove)
Cons:
Occasional musty/mold odors reported
Reservation/check-in errors and isolated front-desk issues
Breakfast supply inconsistencies and occasional spoiled items
Elevator/door accessibility problems and noisy appliances (fridge)
Pool/amenity cleanliness and exercise room limitations

Categories

Cleanliness
8.2
Mixed signals: many guests explicitly praised very clean rooms, but several reviews reported musty or moldy odors (one caused coughing) and an instance of a molded breakfast item; occasional delays getting rooms cleaned.
Service
9.6
Generally strong: numerous comments about friendly, helpful staff and management compensating guests after issues; isolated negatives include a snide front-desk interaction and a breakfast attendant blaming a guest.
Location
9.3
Frequently highlighted as convenient: close to the interstate and local lake/events, suitable for guests' needs; one reviewer noted limited nearby amenities in the immediate area.
Room Quality
8.6
Rooms often described as large, comfortable, with good beds and in-room fridge/microwave; some problems reported (loud fridge motor, hard-to-open door, lack of easy chair, and isolated mold smell).
Amenities
8.9
Positive amenities noted (coffee, afternoon cookies, Dove soaps/shampoo, in-room fridge/microwave); shortcomings reported include an OK exercise room, pool needing repainting/cleaning, and occasional hot-item issues at breakfast.
Value for Money
9.1
Generally viewed as good value and recently remodeled by some guests; a few service/reservation failures temporarily impacted perceived value for affected stays, though staff responsiveness mitigated some complaints.
Food and Beverage
8.7
Breakfast is frequently praised as a pro (amazing/good), but multiple reviews mentioned items running out, lukewarm hot items, lack of meat offerings at times, and one report of a molded English muffin.
Overall Experience
9.6
Predominantly positive overall with many guests saying they'd return and praising staff, cleanliness, and value; a minority of serious negatives (reservation errors, mold/musty rooms, accessibility/elevator issues) affected some stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 01:14

Property Description

Indulge in Comfort and Convenience

Heated Indoor Pool: Take a relaxing dip in our heated indoor pool, perfect for unwinding after a busy day of exploring.

Fitness Center: Stay on top of your fitness routine at our well-equipped fitness center, ensuring you can keep active during your stay.

Delicious Breakfast Bar: Start your day right with our breakfast bar featuring mouthwatering cinnamon rolls, the perfect way to kickstart your morning adventures.

Experience the perfect blend of relaxation and convenience at Holiday Inn Express Maumelle. Book now to secure your stay and make unforgettable memories.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIT

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 474 reviews
Cleanliness: 8.2
Service: 9.6
Location: 9.3
Room Quality: 8.6
Amenities: 8.9
Value for Money: 9.1
Food and Beverage: 8.7
Overall Experience: 9.6
T
Tamme • couple • us
10
Excellent
Pros:

Terri was a delightful staff member. She made sure everyone was served and happy.

Cons:

All goid

2026-08-26 • via Nuitee
J
Joseph • solo_traveller • us
9
2026-08-20 • via Nuitee
B
Brandy • extended_group • us
8
Pros:

Clean, close to interstate for a one night stay while traveling.

Cons:

Property was nice, outside area around pool was closed for some reason, would have been nice to enjoy fresh air.

2026-08-13 • via Nuitee
D
Dennis • couple • us
8
2026-08-09 • via Nuitee
A
Annette • solo_traveller • us
7
Pros:

Location to Interstate
Food choices

Cons:

The door was very hard to open and especially close. For handicapped or children it was dangerous!

2026-08-06 • via Nuitee
C
Cox • family_with_children • us
10
A Family's loss was less worryism due to the experience here, thank you for helping us.
Pros:

Breakfast was amazing, the staff were so kind and helpful in a tough time.

Cons:

WiFi was a bit sketchy. Not a big deal

2026-08-05 • via Nuitee
K
Kimberly • couple • us
8
2026-08-03 • via Nuitee
K
Kirsten • couple • us
7
2026-07-23 • via Nuitee
T
Thornley • couple • us
3
Room was musty- a bad odor.
Pros:

Location

Cons:

Nothing

2026-07-14 • via Nuitee
A
Angela • couple • us
9
2026-07-10 • via Nuitee
H
Heidi • couple • us
10
We definitely would stay here again!
Pros:

Close to Lake Willastein for the Dragonboat races

Cons:

No complaints! From the staff to the location everything was fantastic!

2026-07-04 • via Nuitee
K
Kerri • extended_group • us
10
Excellent and will return!
Pros:

Staff so friendly upon arrival, clan and great breakfast!

2026-06-30 • via Nuitee
H
Henry • couple • us
8
Cons:

Breakfast attendant blaming guest for a broken pancak maker

2026-06-29 • via Nuitee
J
Joe • couple • us
10
Pros:

Very clean

2026-06-28 • via Nuitee
J
Joe • couple • us
10
2026-06-26 • via Nuitee
W
William • solo_traveller • us
10
2026-06-25 • via Nuitee
M
Mark • couple • us
7
Nice place to stay.
Pros:

Good breakfast

Cons:

Exercise room was OK but not great.

2026-06-23 • via Nuitee
T
Terrie • solo_traveller • us
1
Disappointing
Pros:

I like they had breakfast

Cons:

They did not have our reservation right! They wouldn’t make it right! I had to go to target and buy an air up mattress and blankets!!!

2026-06-23 • via Nuitee
A
AUDREY • family_with_children • us
8
Pros:

Very Nice Facility. Staff was nice and breakfast was wonderful

Cons:

had to wait about an hour after check in for our 3 rooms to be clean. They were short staffed.

2026-06-22 • via Nuitee
T
travis • family_with_children • us
10
Comfortable
Pros:

Great room , great staff and breakfast. This is always the place we stay when in the area .

2026-06-21 • via Nuitee