Holiday Inn Express & Suites Poteau by IHG

Hotels
•
Holiday Inn Express
9 (321 reviews)
201 Hillview Parkway , Poteau , us

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
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Review Highlights

Pros:
Friendly staff
Good breakfast
Great location
Reasonable price
Cons:
Room cleanliness issues
Stained carpets
Noisy trains

Categories

Cleanliness
8.09
Multiple mentions of dirtiness and issues with cleanliness in the rooms.
Service
10
The staff were frequently praised for their helpfulness and professionalism.
Location
9.56
Location was mentioned positively several times, providing good access.
Room Quality
7.6
Issues with outdated furniture and uncomfortable beds noted.
Amenities
8.55
Facilities like the pool were closed, impacting the overall amenities experience.
Value for Money
9.08
Generally reasonable prices were noted, though some amenities fell short.
Food and Beverage
9.54
Several positive notes about breakfast and food options.
Overall Experience
9.59
Guests expressed overall satisfaction despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:06

Property Description

Convenient Location and Modern Amenities
Located off US Highway 59/271, Holiday Inn Express & Suites Poteau offers a comfortable stay just 32 miles from Fort Smith. Guests can enjoy the convenience of an indoor pool, fitness center, and complimentary Wi-Fi throughout the hotel.

Comfortable Rooms with Essential Facilities
Each guest bedroom is well-equipped with a flat-screen TV, en suite bathroom, microwave, mini-refrigerator, and hot drink facilities, ensuring a relaxing and convenient stay for all visitors.

Additional Services and Nearby Attractions
The hotel provides a hot breakfast daily and features a business center, laundry facilities, and a whirlpool for guests' convenience. Situated close to Whistler Lake and Robert S Kerr Airport, with free on-site parking, Holiday Inn Express & Suites Poteau is the perfect choice for your next stay.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FSM

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

9
Based on 321 reviews
Cleanliness: 8.09
Service: 10
Location: 9.56
Room Quality: 7.6
Amenities: 8.55
Value for Money: 9.08
Food and Beverage: 9.54
Overall Experience: 9.59
R
Robert B. • couple • us
10
Pros:

Breakfast was great. Room was nice!

2026-08-14 • via Nuitee
J
Justine • couple • us
10
Very comfortable and all staff were great!
Pros:

The hallways smelled great and were air conditioned!

Cons:

Nothing

2026-08-13 • via Nuitee
K
Kale • solo_traveller • us
9
2026-08-02 • via Nuitee
M
Mitchell • solo_traveller • us
1
They are very protective of the rail road workers. I’ve heard other stories of normal guests being ask to leave in order
Pros:

Location

Cons:

Helen the rep at desk told me to get the hell out of the hotel if I didn’t like the noise that was being caused by the rail road crew that stays there. They get a break and only pay 65.00 per night. All while they charge all of us 150.00 per night.

2026-07-16 • via Nuitee
D
Debra • solo_traveller • us
9
2026-06-30 • via Nuitee
J
Jennifer • couple • us
7
2026-06-27 • via Nuitee
W
Wendy • family_with_children • us
10
2026-06-19 • via Nuitee
G
Gary • solo_traveller • us
10
Pros:

A great stay.

Cons:

Nothing to see here.

2026-06-18 • via Nuitee
R
Richard • solo_traveller • us
6
Okay but overpriced
Pros:

Comfortable size room and bathroom
Breakfast had lots of choices and a comfortable room. Great coffee

Cons:

Faucet in sink made noise and bathroom door wouldn’t close completely. Slow elevator. Bed was hard

2026-06-01 • via Nuitee
A
Andrew • solo_traveller • us
10
Great hotel experience
Pros:

Everything, very comfortable and the staff was amazing.

2026-05-27 • via Nuitee
C
Chadwick • couple • us
9
2026-05-26 • via Nuitee
C
Caprari • solo_traveller • it
10
2026-05-23 • via Nuitee
S
Samuel Zane • family_with_children • us
5
Pros:

All good

Cons:

Light sign through the window at night

2026-05-16 • via Nuitee
S
Sharon • couple • us
8
Pros:

Easy on off access and close to family

Cons:

Parking lot desperately needs to be repaved potholes are real bad

2026-05-13 • via Nuitee
M
Matthew • solo_traveller • us
10
Pros:

Great place to stay. Close to Chili's.

2026-05-10 • via Nuitee
D
Danielle • extended_group • us
8
We enjoyed it very much
Pros:

Very clean and friendly staff

Cons:

The mattresses were a little rough on our back, for those that have back problems.

2026-05-08 • via Nuitee
M
Michael • couple • us
8
Pros:

The breakfast was ok. The half an half container was not kept full.

2026-04-28 • via Nuitee
M
MORGAN • couple • us
10
Great staff, clean rooms an yummy breakfast
Pros:

Clean

Cons:

Elevators

2026-04-23 • via Nuitee
D
Dearman • couple • us
9
They upgraded to a suite
Pros:

Beautiful scenery

Cons:

Pothole

2026-04-06 • via Nuitee
T
Tommy • extended_group • us
10
Excellent stay and the staff was exceptionally great breakfast was spot on as well
Pros:

It was clean and a great location

2026-03-21 • via Nuitee