Holiday Inn Express & Suites Poteau by IHG

Hotels
•
Holiday Inn Express
9 (305 reviews)
201 Hillview Parkway , Poteau , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Great location
Reasonable price
Cons:
Room cleanliness issues
Stained carpets
Noisy trains

Categories

Cleanliness
8.09
Multiple mentions of dirtiness and issues with cleanliness in the rooms.
Service
10
The staff were frequently praised for their helpfulness and professionalism.
Location
9.56
Location was mentioned positively several times, providing good access.
Room Quality
7.6
Issues with outdated furniture and uncomfortable beds noted.
Amenities
8.55
Facilities like the pool were closed, impacting the overall amenities experience.
Value for Money
9.08
Generally reasonable prices were noted, though some amenities fell short.
Food and Beverage
9.54
Several positive notes about breakfast and food options.
Overall Experience
9.59
Guests expressed overall satisfaction despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:06

Property Description

Convenient Location and Modern Amenities
Located off US Highway 59/271, Holiday Inn Express & Suites Poteau offers a comfortable stay just 32 miles from Fort Smith. Guests can enjoy the convenience of an indoor pool, fitness center, and complimentary Wi-Fi throughout the hotel.

Comfortable Rooms with Essential Facilities
Each guest bedroom is well-equipped with a flat-screen TV, en suite bathroom, microwave, mini-refrigerator, and hot drink facilities, ensuring a relaxing and convenient stay for all visitors.

Additional Services and Nearby Attractions
The hotel provides a hot breakfast daily and features a business center, laundry facilities, and a whirlpool for guests' convenience. Situated close to Whistler Lake and Robert S Kerr Airport, with free on-site parking, Holiday Inn Express & Suites Poteau is the perfect choice for your next stay.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FSM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 305 reviews
Cleanliness: 8.09
Service: 10
Location: 9.56
Room Quality: 7.6
Amenities: 8.55
Value for Money: 9.08
Food and Beverage: 9.54
Overall Experience: 9.59
M
Michael • couple • us
8
Pros:

The breakfast was ok. The half an half container was not kept full.

2026-04-28 • via Nuitee
M
MORGAN • couple • us
10
Great staff, clean rooms an yummy breakfast
Pros:

Clean

Cons:

Elevators

2026-04-23 • via Nuitee
D
Dearman • couple • us
9
They upgraded to a suite
Pros:

Beautiful scenery

Cons:

Pothole

2026-04-06 • via Nuitee
T
Tommy • extended_group • us
10
Excellent stay and the staff was exceptionally great breakfast was spot on as well
Pros:

It was clean and a great location

2026-03-21 • via Nuitee
B
Bunce • family_with_children • us
9
2026-02-12 • via Nuitee
J
Judy • solo_traveller • us
10
2026-01-31 • via Nuitee
J
Jesse • couple • us
9
2026-01-23 • via Nuitee
P
Paige • solo_traveller • us
10
Came in for a quick 2 day trip, and it was great as always!
Pros:

It’s always very clean and I stay there at least 3 times a year!! Staff is awesome!

2026-01-20 • via Nuitee
C
Charles • couple • us
8
We enjoyed our stay.
Pros:

The breakfast was good. Different items were offered each morning. The staff was friendly!

Cons:

The faucet in the bathroom dripped. The carpet had stains. The walls needed to be cleaned or painted.

2026-01-20 • via Nuitee
T
Tamara • solo_traveller • us
10
2026-01-19 • via Nuitee
T
Tiffany • family_with_children • us
7
Pros:

Yummy breakfast. Easy to get too.

Cons:

Found a dirty sock in our room. Faucet in bathroom leaked unless you put it just right. Walls looked dirty. Noisy!

2026-01-19 • via Nuitee
J
Julie • couple • us
10
Will stay here again when in the area.
Pros:

The staff were the best. Guy at the front desk when we checked in was very helpful.

2025-12-31 • via Nuitee
J
Jesse • solo_traveller • us
8
2025-12-27 • via Nuitee
C
Chanease • family_with_children • us
7
2025-12-24 • via Nuitee
D
Deshane • family_with_children • us
10
2025-12-22 • via Nuitee
M
Miller • family_with_children • us
10
2025-11-26 • via Nuitee
M
Mary • family_with_children • us
10
2025-11-22 • via Nuitee
M
Monty • couple • us
5
Pros:

Location

Cons:

Booked a King size bed. Room had a Queen size bed.

2025-11-13 • via Nuitee
R
Ryan • family_with_children • us
9
It serves the purpose of my stay.
Pros:

Price is reasonable

Cons:

Some furnitures and fixtures are already old. Carpet is old and looked worn out.

2025-11-13 • via Nuitee
L
Leslie • couple • us
3
Pros:

Good area the staff were friendly and accommodating.

Cons:

The room looked dirty because of the stains on walls and floors. The bed was not comfortable, hurt our backs.

2025-11-10 • via Nuitee