Hotel Alpenruh

Hotels
Independent
9 (110 reviews)
Schilthornbahn AG, Mürren, BE, 3825 , Mürren , CH

Pets allowed

Facilities

Free breakfast
Free WiFi
Terrace
Luggage storage
Ski storage
Designated smoking area
Wheelchair accessible
Elevator
ATM/banking
Shopping on site
See all facilities

Review Highlights

Pros:
Great customer service
Convenient location next to the lift
Beautiful mountain view
Cons:
Rude restaurant staff
Inconvenient dining reservations

Categories

Cleanliness
9.25
Standard quality for this hotel tier.
Service
8.25
The dining staff were described as rude, impacting overall service experience.
Location
9.25
The location was great, next to the lift for Schilthorn.
Room Quality
9.25
Standard quality for this hotel tier.
Amenities
9.25
Standard quality for this hotel tier.
Value for Money
9.25
Standard quality for this hotel tier.
Food and Beverage
8.25
Dining options required reservations, which was inconvenient.
Overall Experience
9.25
Overall satisfactory experience, despite minor service complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:28

Property Description

Prime Location for Ski Enthusiasts:
Unwind after a day on the slopes with ski-in/ski-out access at Hotel Alpenruh. Located near Schilthornbahn Cable Car and Allmendhubelbahn, the ultimate convenience for ski lovers.

Diverse Amenities to Enjoy:
From complimentary Wi-Fi to onsite shopping, ski storage, and a welcoming breakfast spread, this hotel goes above and beyond to ensure a comfortable stay. Indulge in delightful dining options at Alpenruh and sip on drinks at the bar/lounge.

Comfortable Accommodations and Event Facilities:
Relax in one of the 26 guestrooms with modern conveniences like cable TV and safes. For business or special occasions, take advantage of the conference space and attentive services provided by our multilingual staff.

Book now and experience the perfect blend of comfort and convenience at Hotel Alpenruh.

Important information:

  • A car is not required for transportation to and from this property.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Guests are provided with free hand sanitizer

  • General

    Cashless transactions are available

  • General

    Masks are available to guests

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

9
Based on 110 reviews
Cleanliness: 9.25
Service: 8.25
Location: 9.25
Room Quality: 9.25
Amenities: 9.25
Value for Money: 9.25
Food and Beverage: 8.25
Overall Experience: 9.25
J
John partner
10
Pros:

Our room was spacious with an incredible Mountain View and large outdoor balcony. The staff were super friendly and helpful. Great place to stay if you’re in that part of Switzerland.

2025-10-12 via Nuitee
C
Carol
10
Pros:

Very comfortable hotel, all of the staff were very welcoming. Room was a nice size, I had a balcony which was a nice plus. Bed was super cozy, bathroom was fine. Breakfast was nice, had dinner one night and it was good. It’s about a 15 minute walk from the train station and a 1 minute walk to the cable car. Plenty of hiking from Murren but also access to plenty of options in the valley.

2025-10-02 via Nuitee
H
Heather
10
Pros:

Didn’t end up in Switzerland at this hotel but customer service was great

2025-09-06 via Nuitee
J
Jennifer family
6
Pros:

The location was great, it is located next to the lift for Schilthorn. Free breakfast. Mountain view from our balcony.
The only complaint is the dining option, you have to make reservations and the staff in the restaurant were not kind at all and just rude. We went to Hotel Jungfrau and had a wonderful dinner and listened to live music, no reservations needed. We liked Hotel Alpenruh but would not stay there again.

2025-08-26 via Nuitee
C
Chetan R family
6
Pros:

Too Far from Train Station and Pick Up Service is not available.

Breakfast Menu is not Good.. One Staff serving too many guests. Vegetarian Options are almost negligible during Breakfast.

I would not recommend this hotel. Overrated and Overpriced hotel

2025-07-07 via Nuitee
M
Matthew
10
Pros:

Excellent location, great staff

2025-06-05 via Nuitee
S
Shawn
10
Pros:

What a beautiful location . Best room with a view I’ve ever had

2025-06-04 via Nuitee
J
Jared friends
6
Pros:

Booked a room for 3 adults including an extra bed. That extra bed was a cot meant for children with an incredibly thin mattress and feet hanging off. You could feel each slat and was extremely uncomfortable.

you can hear the cable car run all day and night from your room with the windows open, so don't expect a quiet atmosphere.

For 300 CHF per night we expected a lot better.

2025-04-27 via Nuitee
D
DIANA
10
Pros:

Location and view were superb!

2025-04-24 via Nuitee
J
Jon partner
10
Pros:

This property is the iconic Swiss hotel with friendly staff and spectacular views. Our room was on the lowest floor but still had a Mountain View. However, it shared a public terrace instead of a private terrace, which was the case of the upper floors. Otherwise, we enjoyed our stay very much.

2024-10-23 via Nuitee
O
Oya partner
10
Pros:

It is a beautiful hotel at a town that is like a fairy tale. We had a room with the Mountain View and lucked out to have 2 sunny days. The hotel is very central to several walking trails, train and gondola stations. Breakfast was fine although did not have any hot/warm options. But great bread cheese fruit etc. We ate dinner twice at the hotel - the food was good. The hotel is highly recommended.

2024-10-01 via Nuitee
P
Paul
10
Pros:

Accommodations and food were excellent

2024-09-21 via Nuitee
D
David
10
Great amenities and friendly staff
Pros:

Clean and cozy hotel with great restaurant and spa, comfortable lobby and bar area. The owner visiting tables during dinner was a special touch. Great lodge decor and friendly staff. Highly recommend this hotel.

2024-09-15 via Nuitee
F
FRANK
10
Pros:

Great location, friendly staff and clean rooms. Would like to hava better mattress.

2024-09-15 via Nuitee
S
Susan Gusinow
8
Pros:

Beautiful inn right next to the cable car station. Stunning views and comfortable room with electric drying rack for your clothes. I missed a coffee maker in the room-had to pay for it in their restaurant. But besides that, it was lovely and staff was quite helpful.

2024-09-13 via Nuitee
B
Barbara partner
8
Pros:

The location was terrific. Our room was a bit tired; there was no door on the shower/sink portion of the bathroom and water went into the hallway. But we were lucky to get the last room available on our dates. I’m sure the other rooms were a bit more modern.

2024-09-09 via Nuitee
J
Julio partner
8
Pros:

We had a really nice stay at Hotel Alpenruh . You can’t beat the view from our balcony however they do allow smoking on the balconies which prevented us from leaving our door open .
The staff was friendly and the breakfast was delicious.

2024-09-09 via Nuitee
L
Luke
10
Pros:

Amazing !

2024-09-08 via Nuitee
L
Leigh Ann
8
Pros:

Amazing location in car-free Murren. Kind of frustrating when staff did not answer their phone for hours and hours the day before our arrival as we had questions on logistics of cable car needed to access hotel. But it all turned out well- we enjoyed our room and the convenience of dinner and breakfast in the hotel. Staff gave us great recommendations for one of the best hikes of my life❤️

2024-09-01 via Nuitee
S
Shauna family
10
Pros:

This hotel is like an old cabin. Spectacular views all around. Good breakfast. I didn’t try the restaurant for dinner. My room was on the top floor with a little balcony. Tiny bathroom. Comfy bed. No fridge or mini bar.

2024-08-31 via Nuitee