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Facilities
Property facilities
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Offsite parking discounted rates available
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Electric bicycle charging station
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Non-smoking rooms
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Restaurant
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Room service
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Family rooms
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Pets allowed
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Luggage storage
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Packed lunches
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Non-smoking throughout
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Board games/puzzles
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Kid meals
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Outdoor furniture
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Coffee Shop on site
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Broadcast Live sport events
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Stand-up comedy
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Television in common areas
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Free wired internet
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Self parking (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Concerts/live shows
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Wine release events
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Covered parking
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Electric bicycle charging station
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Historic Charm
Experience the charm of a 14th century hotel with original oak beams and a large stone fireplace. Each room on the first or second floor offers an en suite bathroom, tea/coffee facilities, and free Wi-Fi.
Fine Dining and Drinks
Indulge in the popular on-site restaurant, open to all, featuring a 19-meter well and fresh market produce. The Kings Bar offers a variety of single malts, wines, and local ales.
Ideal Location for Exploring
Conveniently located for exploring The Wye Valley, Black Mountains, and more, with attractions like Tintern Abbey and Goodrich Castle nearby. Book now to experience history and luxury in Ross-on-Wye.
All rooms are on either first or second floor, and there is no elevator. The hotel is not suitable for anyone who has difficulty with stairs.
Reservations for the restaurant are necessary. To guarantee a reservation at the restaurant please contact the hotel in advance to reserve a table, once you have booked your room. Bar meals are not served on Friday and Saturday nights or when the restaurant is very busy.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Parking
Free private parking is possible on site (reservation is not possible).
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Pets
Pets are allowed. No extra charges.
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Children and extra bed policy
Children are not allowed.
You haven't added any cots.
You haven't added any extra beds. -
Internet
WiFi is available in public areas and is free of charge.
Location
Guest Reviews
Great location
Nothing…all good
Lovely old building, carefully restored, lots of history and period features. The well is a bonus!.Off street parking is great just a tight entrance to it.
Perfect location for exploring the area
Pillows were uncomfortable that is the only glitch we had which resulted in a sore neck the following day but this was only minor and other than that all was perfect.
Lovely friendly hotel food was really lovely breakfast was great and had steak for evening meal was so perfect and tasty cant wait to return another time and stay again
Beautiful location with nice outdoor setting
Unfriendly staff
Great location, beautiful historic building, great staff and breakfast
Room a tad cold initially, had to ask reception to turn heating on. Room then got too hot. Unable to control temperature
The querky stairs and old style of the building gave it an amazing period style. Yet it had lovely modern compliances.
The staff were very friendly and always approachable. Had good humour and full of smile.
They made us feel very welcome. And we could not fault the level of service. Including an arranged early departure.
WiFi was very weak.
Sadly, parking is first come, first serve.
Great location
Parking
Comfortable, great location, friendly, well chosen decor. Great breakfast, dinner and local beers.
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Friendly staff and very clean , meals were very tasty
Very impressed. Lovely room and good food.
The staff and cleanliness. Big bedroom.
Breakfast was ok but unsurprisingly the noise from the pub area below was annoying.
Location, ambiance.
The stairs but was funny getting up stirs once you had a few drinks.
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