Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Tour desk
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and tidy rooms
Good location
Excellent breakfast options
Cons:
Dated bathroom
Hard mattresses
Lack of hot water
Technology issues during check-in

Categories

Cleanliness
7.74
Many reviews highlighted the hotel as clean and tidy, but there were some complaints about the bathroom being dated.
Service
8.71
The staff received consistent praise for their helpfulness and friendliness.
Location
8.25
The hotel is well-located with easy access to main attractions.
Room Quality
7.7
Rooms were described as beautiful and comfortable, with some noting issues with mattress firmness.
Amenities
7.73
Standard amenities mentioned; some users expressed minor issues like lack of hot water.
Value for Money
8.19
Several guests felt they received good quality for the price, particularly for a budget hotel.
Food and Beverage
8.74
Breakfast options were well-reviewed, with many choices and good quality.
Overall Experience
7.71
Overall satisfaction was high, although there were some instances of inconvenience and minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:32

Property Description

Welcome to Los Narejos, a charming family hotel by the shores of Mar Menor!

Personalized Service: Experience the warmth and attentive service of our staff, ensuring a memorable stay in Los Alcázares.

Delicious Breakfast: Indulge in a delightful breakfast spread featuring fresh local products, setting the perfect start to your day of exploration in Murcia.

Relaxation and Wellness: Unwind with a rejuvenating massage service offered at the hotel, allowing you to fully immerse yourself in relaxation during your getaway.

Experience the beauty of Murcia with Los Narejos as your cozy retreat by the sea. Book now for an unforgettable stay!

Important information:

CONDITIONS FOR GROUPS:

GROUPS ARE NOT ALLOWED FOR BACHELORETTE OR BACHELOR PARTIES
Noise-free hours: Clients must minimize noise from 22:00 to 08:00

Please note WiFi is available for EUR 1 per stay, for up to 5 devices.

When booking 3 or more rooms, special group conditions can apply. 50% of the payment will be taken when booking, 25% of the payment 15 days before and 25% of the payment 2 days before.
The applicable cancellation policy will be 15 days before arrival.

SCHEDULES:
Check-out: before 12pm. If check-out time (12:00pm) is not respected, the hotel may charge a €40 late check-out fee.

NO SMOKING:
Smoking any kind of tobacco, electronic cigarettes, vapes, or the use of any drugs is strictly
forbidden in rooms, hallways, elevators, and enclosed common areas.
If detected, the guest will be immediately expelled and the appropriate authorities will be
notified.
A €200 penalty will be charged for cleaning and sanitization.
Outdoor designated smoking areas are available.

NO PETS ALLOWED: Only certified assistance dogs are allowed.

NO OUTSIDE FOOD OR DRINKS: Outside food or drinks are not allowed in shared hotel areas.

QUIET HOURS: Please avoid noise, music and disturbances from 10pm to 8am.

UNAUTHORIZED PARTIES: Parties or gatherings are NOT allowed without prior approval.

REGISTERED GUESTS ONLY: Access is restricted to registered guests. Visitors require prior approval.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MUR

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.1
Based on 994 reviews
Cleanliness: 7.74
Service: 8.71
Location: 8.25
Room Quality: 7.7
Amenities: 7.73
Value for Money: 8.19
Food and Beverage: 8.74
Overall Experience: 7.71
M
Matias • solo_traveller • es
9
2026-06-06 • via Nuitee
F
Francisco Cándido • solo_traveller • es
10
Pros:

La simpatía, amabilidad, limpieza, atención, disponibilidad, da gusto salir un puente de mayo y de encontrarse con personas que den tanto por tan poco.. muchísimas gracias

Cons:

Que se me pasó volando 😅..
Ninguna queja

2026-06-06 • via Nuitee
T
Thomas • solo_traveller • gb
9
Great value hotel
Pros:

Los Narejos Two star hotel was great value for money, very central for everything. Great value for money and the staff are very friendly and helpful

Cons:

Tea and coffee in the room with Air Conditioning available.
The evening breeze was a joy.

2026-06-05 • via Nuitee
H
Harold • solo_traveller • nl
9
Plus en min Los Nerejos hotel
Pros:

Het ontbeit.
Was zeer uitgebreid.

Cons:

Je moest de douche vast houden.

2026-06-04 • via Nuitee
I
Ingo • solo_traveller • de
9
Pros:

Der nettes Personal. Konnte schon früher einchecken. Fahrrad konnte im Eingangsbereich gut eingestellt werden

Cons:

Fällt mir nicht ein

2026-06-02 • via Nuitee
S
Simon • couple • gb
3
Pros:

On the bright side the room was well decorated, beautifully arranged and the beds a good size and firm which we prefer. The bathroom walk-in shower was superb. However…..

Unfortunately the room we had was on the first floor at the front consequently the noise from traffic late in the evening intruded on our peace. The windows despite closing them fully and the shutters did not have any effect on reducing the noise. The whole situation was compounded by the feeble air conditioning not being able to cope with the stifling heat. It was noisy too. We were bitten by mosquitoes while trying to sleep and failed to get any sleep at all. Got up early and left as soon as we could.

Cons:

Noise, rubbish air conditioning, breakfast starting at 9am, too late and continental only. The WiFi did not work properly despite being set up by the manager for me. We went out for dinner and on return the WiFi did not work at all despite trying to restore the overly complicated set up. Both of us being bitten by mosquitoes wasn’t great and total lack of sleep ruined the next day’s plans.

2026-06-02 • via Nuitee
J
Juan Jose • solo_traveller • es
5
Prehistórico, mil normas y sanción de 100 euros por si acaso .
Pros:

Estaba limpio y bien situado

Cons:

El hotel es prehistorico. Colchones que se notan los muelles y duros como el suelo. Muebles de Cuéntame que paso. El aire acondicionado de las habitaciones está en la ventana y si no enciendes el tuyo y dejas la ventana abierta, es imposible dormir con el ruido del de al lado. Se escuchaba muchísimo el carro de la limpieza por la mañana temprano. Son demasiado exigentes los dueños con mil sanciones y multas si haces cosas para lo que ofrecen . Primer hotel de mi vida que me cobran 100 euros extra por si rompo o hago algo ( trato como delincuente ).

2026-06-01 • via Nuitee
A
Alan • solo_traveller • gb
9
Pros:

Friendly service, comfortable room and good breakfast buffet.

Cons:

Nothing.

2026-06-01 • via Nuitee
L
Leandro • solo_traveller • de
10
Pros:

Muy acogedora la estancia en el hotel si los recomendó

Cons:

Cubrió mi expectativa ,me pareció bien

2026-05-25 • via Nuitee
C
Carlos • solo_traveller • es
8
Cómodo, limpio y muy buen ambiente.
Pros:

La amabilidad del recepcionista, nos permitió dejar las maletas antes de la hora del check-in y además nos dejó también desayunar unos minutos antes ya que tenía que salir pronto del hotel y él estaba preparándolo aún.

Cons:

No habían enchufes cerca de la mesita de noche y me tocó conectar el móvil detrás de la cama. Y la ducha no era de las que se cerraban del todo y si no tienes cuidado se sale el agua por detrás del todo.

2026-05-23 • via Nuitee
M
Mary • family_with_children • es
5
A jewel!
Pros:

Lovely decor, excellent attention from the owner.

2026-05-22 • via Nuitee
M
Michael • solo_traveller • gb
10
Pros:

Excellent hotel. . Exceptional location , very clean with friendly helpful Staff .

2026-05-22 • via Nuitee
K
Kevin • couple • gb
8
Lovely relaxed stay.
Pros:

The hotel was clean, quiet and located 5 minuted walk from "The Strip". Our room was spotless, and serviced daily, often during the time that we took at breakfast. The Continental breakfast was well stocked each morning, and had enough variety to provide options to vary our choices during the 9 day stay. The staff were always polite and friendly, and the hotel has a charm that is often lost in visiting chain style hotels.

2026-05-17 • via Nuitee
P
Pascual • couple • es
6
2026-05-14 • via Nuitee
D
DIMITRA • extended_group • gr
10
2026-05-11 • via Nuitee
P
Patricia • solo_traveller • es
9
Pros:

The staff were welcoming and extremely helpful

Cons:

The bed and some of the pillows were on the hard side

2026-05-09 • via Nuitee
M
mark • solo_traveller • es
9
2026-05-07 • via Nuitee
J
Javier • couple • es
10
2026-05-05 • via Nuitee
I
Isabel • couple • es
9
Pros:

Limpieza y personal

Cons:

Camas un poco duras para mi gusto

2026-05-05 • via Nuitee
E
Ekon • solo_traveller • nl
7
2026-05-03 • via Nuitee