Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Tour desk
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and tidy rooms
Good location
Excellent breakfast options
Cons:
Dated bathroom
Hard mattresses
Lack of hot water
Technology issues during check-in

Categories

Cleanliness
7.74
Many reviews highlighted the hotel as clean and tidy, but there were some complaints about the bathroom being dated.
Service
8.71
The staff received consistent praise for their helpfulness and friendliness.
Location
8.25
The hotel is well-located with easy access to main attractions.
Room Quality
7.7
Rooms were described as beautiful and comfortable, with some noting issues with mattress firmness.
Amenities
7.73
Standard amenities mentioned; some users expressed minor issues like lack of hot water.
Value for Money
8.19
Several guests felt they received good quality for the price, particularly for a budget hotel.
Food and Beverage
8.74
Breakfast options were well-reviewed, with many choices and good quality.
Overall Experience
7.71
Overall satisfaction was high, although there were some instances of inconvenience and minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:32

Property Description

Welcome to Los Narejos, a charming family hotel by the shores of Mar Menor!

Personalized Service: Experience the warmth and attentive service of our staff, ensuring a memorable stay in Los Alcázares.

Delicious Breakfast: Indulge in a delightful breakfast spread featuring fresh local products, setting the perfect start to your day of exploration in Murcia.

Relaxation and Wellness: Unwind with a rejuvenating massage service offered at the hotel, allowing you to fully immerse yourself in relaxation during your getaway.

Experience the beauty of Murcia with Los Narejos as your cozy retreat by the sea. Book now for an unforgettable stay!

Important information:

CONDITIONS FOR GROUPS:

GROUPS ARE NOT ALLOWED FOR BACHELORETTE OR BACHELOR PARTIES
Noise-free hours: Clients must minimize noise from 22:00 to 08:00

Please note WiFi is available for EUR 1 per stay, for up to 5 devices.

When booking 3 or more rooms, special group conditions can apply. 50% of the payment will be taken when booking, 25% of the payment 15 days before and 25% of the payment 2 days before.
The applicable cancellation policy will be 15 days before arrival.

SCHEDULES:
Check-out: before 12pm. If check-out time (12:00pm) is not respected, the hotel may charge a €40 late check-out fee.

NO SMOKING:
Smoking any kind of tobacco, electronic cigarettes, vapes, or the use of any drugs is strictly
forbidden in rooms, hallways, elevators, and enclosed common areas.
If detected, the guest will be immediately expelled and the appropriate authorities will be
notified.
A €200 penalty will be charged for cleaning and sanitization.
Outdoor designated smoking areas are available.

NO PETS ALLOWED: Only certified assistance dogs are allowed.

NO OUTSIDE FOOD OR DRINKS: Outside food or drinks are not allowed in shared hotel areas.

QUIET HOURS: Please avoid noise, music and disturbances from 10pm to 8am.

UNAUTHORIZED PARTIES: Parties or gatherings are NOT allowed without prior approval.

REGISTERED GUESTS ONLY: Access is restricted to registered guests. Visitors require prior approval.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MUR

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.1
Based on 962 reviews
Cleanliness: 7.74
Service: 8.71
Location: 8.25
Room Quality: 7.7
Amenities: 7.73
Value for Money: 8.19
Food and Beverage: 8.74
Overall Experience: 7.71
A
Alan • solo_traveller • gb
10
Very good
Pros:

Didn't have the breakfast as I had to leave early. The reception is very good, all round excellent hotel.

Cons:

Nothing

2026-01-20 • via Nuitee
D
Daniel • solo_traveller • es
5
2026-01-19 • via Nuitee
Y
yanin • couple • fr
9
Pros:

Il est calme et agréable.

2026-01-19 • via Nuitee
V
Veronica • couple • es
9
Estancia muy tranquila y agradable
Pros:

El desayuno lo mejor de todo, mucha variedad y estaba todo riquísimo, incluso me prepararon un pequeño picnic por irme antes de la hora del desayuno , la ubicación muy fácil de llegar .Volveré.

Cons:

Me gustó todo.

2026-01-19 • via Nuitee
T
Tatiana • solo_traveller • pl
9
2026-01-19 • via Nuitee
J
JORGE • solo_traveller • es
7
2026-01-19 • via Nuitee
E
Elena • couple • es
8
VOLVERIAMOS
Pros:

El trato del personal

2026-01-19 • via Nuitee
J
John • solo_traveller • es
8
Pros:

Staff are friendly and the hotel is well located

Cons:

Looks dated from the outside but don't let it put you off

2026-01-11 • via Nuitee
D
daniel • couple • es
8
2026-01-10 • via Nuitee
H
Hernandez Rodriguez • extended_group • es
10
2025-12-18 • via Nuitee
C
Candela • solo_traveller • es
10
Excelente 🤩
Pros:

Es precioso , buen desayuno, calidad precio excelente , y limpio a rabiar , y el personal sin palabras 100 de 100, volveré a repetir , Mil gracias por todo, ha sido todo un placer.

Cons:

eso si , no dábamos para poder acceder al lugar con tanta tecnología jajajajaj, nos costó averiguar para poder entrar pero el sitio tiene encanto de verdad,

2025-12-13 • via Nuitee
M
María • solo_traveller • es
9
Pros:

Todo en general: una habitación limpia y cómoda, personal muy atento y amable, bien comunicado...

Cons:

Hacía un poco de frío, pero con el calefactor y el edredón se mejoró...

2025-12-11 • via Nuitee
V
Victor • couple • nl
8
2025-12-08 • via Nuitee
D
Diaz • solo_traveller • es
9
Pros:

La situación

Cons:

El colchón muy duro

2025-12-06 • via Nuitee
A
Alan • couple • gb
10
2025-12-04 • via Nuitee
M
Martinez • solo_traveller • es
7
2025-12-03 • via Nuitee
S
Sandra • couple • be
5
Pros:

Mooie kamers vriendelijk personeel

Cons:

De matras was heel slecht om te slapen

2025-12-02 • via Nuitee
E
Eric • solo_traveller • gi
10
Pros:

Helpfull

2025-12-01 • via Nuitee
N
Nicolas • couple • fr
10
Hôtel très bien situé et perssonel très cordial
Pros:

Hôtel bien situé chambre très propre et spacieuse personnel du petit déjeuner et de la réception formidable et accueillant merci beaucoup à l’ensemble de l’équipe pour leur professionnalisme je recommande fortement cet hôtel

2025-11-29 • via Nuitee
A
Anda • couple • es
4
Pros:

The staff were kind and helpful

Cons:

Stinking bathroom, broken wc seat, no water in the morning and building noise comming from ongoing renovation on 3rd floor. Hotel room is fully reflecting 70s including old style landline phone pegged to the night locker.

2025-11-24 • via Nuitee