Radisson Hotel Puerto Varas

Hotels
Radisson Americas
8.6 (2866 reviews)
Del Salvador 024 , Puerto Varas , cl

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Attentive staff
Good breakfast
Cons:
Issues with cleanliness
Staff service inconsistencies
High price for value

Categories

Cleanliness
8.1
Mentioned issues with mold and poor bathroom cleanliness.
Service
9.1
There were some rude staff experiences, but some guests noted attentive service.
Location
9.6
Multiple reviews praised the great location of the hotel.
Room Quality
7.6
Issues with the maintenance of the rooms and comments on outdated furniture.
Amenities
8.6
Some positive feedback about the breakfast, but also mentions needing improvements.
Value for Money
8.1
Several reviews noted that the price did not match the quality.
Food and Beverage
8.6
Breakfast was generally well-received but had limited variety.
Overall Experience
9.1
Overall experience was mixed but highlighted by location and certain positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:52

Property Description

Luxurious Accommodation with Stunning Views

Spa and Wellness Amenities
Indulge in relaxation at the spa with a sauna, massage treatments, and a well-equipped gym. Take a dip in the heated indoor pool for a rejuvenating experience.

Gastronomic Delights with Scenic Ambiance
Dine at Balandra Restaurant, offering a picturesque setting with volcano views. Enjoy a variety of national and international dishes by the cozy fireplace or sip on drinks at the waterfront bar.

Experience the beauty of Puerto Varas at Radisson Hotel. Book now for a memorable stay with top-notch amenities and exceptional service.

Important information:

LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid seperately.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 2866 reviews
Cleanliness: 8.1
Service: 9.1
Location: 9.6
Room Quality: 7.6
Amenities: 8.6
Value for Money: 8.1
Food and Beverage: 8.6
Overall Experience: 9.1
I
Igor couple br
10
Pros:

Location, spacios rooms excellent breakfast

Cons:

Balcony of my suite was full of cigarette buds, unacceptable!

2026-04-04 via Nuitee
B
Barbara family_with_children fr
8
Pros:

Le personnel du SPA vraiment était super.

2026-04-04 via Nuitee
M
MAURICE solo_traveller cl
7
Buen hotel
Pros:

El hotel es en general muy bueno.

Cons:

La cama dura como un palo.
Colchón Rosen Pearl o Áme es lo apropiado para un hotel 4 estrellas.

2026-04-03 via Nuitee
E
Ernesto couple it
9
Pros:

Excelente y cómodo muy buenas vistas. Desayuno completo

Cons:

El colchón requiere cambio se notaba mucho olor a uso. Una lastima para un hotel 5 estrellas.

2026-04-03 via Nuitee
S
Sandy solo_traveller nz
9
Great vibe, perfect location!
Pros:

Location was great, FOH team excellent

2026-04-02 via Nuitee
E
Ekaterina solo_traveller mc
10
2026-04-02 via Nuitee
C
cecilia couple uy
10
2026-04-02 via Nuitee
A
Alexandre extended_group br
10
Excelente, vista maravilhosa
Pros:

Visual incrível e restaurante impecável

2026-04-01 via Nuitee
M
María Inés family_with_children uy
10
2026-03-31 via Nuitee
D
Denisse family_with_children cl
9
tranquilo hermoso hotel y personal muy amable
Pros:

amé la ubicacion, rico el desayuno y variado y la piscina iba muy poca gente y eso nos gusto, ya que no es muy grande.

Cons:

que estaban repletos los estacionamientos del hotel, incluso en espacios donde no habia que estacionar

2026-03-30 via Nuitee
M
Miguel couple sv
6
2026-03-30 via Nuitee
I
Ignacio couple cl
10
2026-03-30 via Nuitee
J
Jan Pieter couple nl
9
2026-03-30 via Nuitee
J
JORGE couple co
8
Pros:

Localización y disponibilidad de estacionamiento.

Cons:

Habitación muy pequeña.

2026-03-29 via Nuitee
R
Rivarola couple ar
7
bien, no se si volveria
Pros:

ubicacion excelente, desayuno muy bueno, piscina pequena y el recinto antiguo

Cons:

al cuarto le falta confort (un sillon mas, una silla para poder usar el escritorio, mejores elementos de bano)

2026-03-29 via Nuitee
M
Manuel Sebastián family_with_children ar
7
Un lugar cómodo.
Pros:

El desayuno es muy completo y abundante. La comida muy fresca y siempre disponible. El espacio del hotel es en general amplio y silencioso. El sauna y la piscina están muy bien. La limpieza es impecable. La ubicación es muy cómoda y las habitaciones que tienen vista al lago realmente valen la pena.

Cons:

La atención del personal fue siempre cordial y amable, pero la política de ingreso al hotel es un tanto ridícula. En el check-in exigen el pago inmediato y la presentación de documentación antes de entregar las llaves de la habitación, con lo cual el pasajero llega al hotel, en general después de viajar muchas horas, y no puede ni siquiera ingresar al estacionamiento a dejar el vehículo o ir al baño en su habitación antes de hacer todo el proceso, que no es muy rápido además. Parecen tener miedo de que uno no pague o se vaya sin pagar lo cual hace que uno no se sienta bienvenido.

2026-03-27 via Nuitee
E
Eduardo couple us
9
2026-03-26 via Nuitee
N
Nestor couple us
10
Very comfortable place. Great breakfast and
Pros:

Location and great staff

2026-03-26 via Nuitee
D
Donna family_with_children gb
7
Pros:

Location...On the Lake..views and area staff value

Cons:

A little tired for Radisson
Parking really tight but staff very helpful with parking the car

2026-03-26 via Nuitee
S
sebastian couple cl
5
Comoda
Pros:

La ubicación
Precio muy alto para el lugar

2026-03-26 via Nuitee