Amboseli Serena Safari Lodge

Hotels
8.7 (164 reviews)
Amboseli National Park P.O BOX 48690 Nairobi , Amboseli , ke
+254 732 123333

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
Restaurant
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Nice view
Good rooms
Friendly and efficient staff
Beautiful surroundings
Cons:
Food poisoning incidents
No water for 24 hours
No compensation offered
Noisy restaurant

Categories

Cleanliness
8.2
Issues with cleanliness highlighted due to food poisoning incident.
Service
9.2
The staff was friendly and efficient, but service was lacking with water issues.
Location
9.2
Good location within the park with beautiful surroundings.
Room Quality
8.7
Nice rooms and view, mentioned positively.
Amenities
8.7
Standard amenities for this hotel tier.
Value for Money
8.7
Standard quality for this hotel tier.
Food and Beverage
8.2
Food quality was acceptable, issues with dining experience noted.
Overall Experience
8.7
Mixed experiences with some highlights but significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:47

Property Description

Luxurious Accommodation in Amboseli National Park

Serenity and Convenience: Nestled just 70 meters from Amboseli National Park, Amboseli Serena Safari Lodge offers a tranquil escape with an outdoor pool, lush gardens, and a cozy shared lounge.

Culinary Delights and Relaxation: Indulge in delicious meals at the on-site restaurant, unwind at the terrace or bar, and make use of the concierge service and luggage storage facilities for a stress-free stay.

Comfortable Rooms with Modern Amenities: Each room at Amboseli Serena Safari Lodge features a well-equipped desk and a private bathroom, ensuring a comfortable and convenient stay for all guests.

Experience the beauty of Amboseli from the lap of luxury at Amboseli Serena Safari Lodge. Book now for an unforgettable safari experience!

Important information:

Please note that compulsory park fees are applicable and excluded from the rates.

Please contact the lodge reservations department at least 48 hours prior to travel for airstrip transfer arrangements from the airstrip at Amboseli National Park.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NBO

Location

Guest Reviews

8.7
Based on 164 reviews
Cleanliness: 8.2
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 8.2
Overall Experience: 8.7
C
Cyrus • couple • ke
10
Goals achieved
Pros:

Everything and everyone

Cons:

Nothing

2026-08-25 • via Nuitee
L
Larissa • couple • us
7
2026-08-21 • via Nuitee
A
Amir • solo_traveller • tn
10
2026-08-19 • via Nuitee
D
Dimitrios • solo_traveller • gr
7
Pros:

Place, dessert,

Cons:

Poor buffet, bad sound insulation

2026-08-18 • via Nuitee
G
Gladys • family_with_children • us
8
2026-07-25 • via Nuitee
T
taesub • extended_group • ke
10
2026-07-04 • via Nuitee
I
italianman • extended_group • dk
10
Unforgettable experience in Amboseli park
Pros:

Unforgettable experience at the Amboseli resort. Honestly one of the best way to enjoy Amboseli park. The service is impeccable and we definitely enjoyed ourself.
From the swimming pool area you can often see animals roaming close to the fence. The buffet is very good, even though maybe a bit too much international cuisine. We would have liked having more local options.
We arrived at the resort with our own car. You definitely need a 4x4. Avoid Eremito Gate and go through Olkelunyiet Gate.

Cons:

Keep in mind that if you stay at the resort you also need to pay the entry to the park for all the days that you are staying overnight.

2026-06-15 • via Nuitee
J
Jolina • couple • de
10
Es war wunderschön. 100%ige Weiterempfehlung!❤️
Pros:

Lage, Personal, Aktivitäten

2026-06-13 • via Nuitee
P
PATRICK • family_with_children • ke
9
Excellent
Pros:

Excellent family holiday

Cons:

Mixup of our birtday daughters cake at departure, not intentional

2026-04-20 • via Nuitee
L
Linda • couple • us
8
2026-04-10 • via Nuitee
H
Henriette • extended_group • dk
8
2026-04-03 • via Nuitee
N
nadia • family_with_children • it
10
Pros:

Tutto

2026-03-16 • via Nuitee
C
Cornelia • couple • at
10
Stylish lodge with excellent service & great food in a beautiful location
Pros:

Very stylish lodge, excellent service, great, a la carte food, beautiful location, nice pool

Cons:

A monkey stole my cookie during afternoon tea 😉

2026-03-16 • via Nuitee
B
Bert • extended_group • be
10
2026-01-29 • via Nuitee
L
Lorina • family_with_children • hu
10
2026-01-20 • via Nuitee
S
sharon • couple • ie
10
2025-12-18 • via Nuitee
C
Céline • couple • fr
10
Un havre de paix au coeur du parc d'Amboseli, personnel attentionné, repas délicieux, parfait!
2025-11-20 • via Nuitee
R
Rebecca • family_with_children • de
6
Pros:

Nice view and good rooms from the property.

Cons:

A lot of guest got food poisoning and no one apologized or offered compensation.

2025-11-19 • via Nuitee
P
Paul • couple • gb
2
Cons:

We had no water in our room for 24 hours, we informed the staff at 6.00 am in the morning & were told that the problem would be fixed withing a few hours, after we returned from a game drive we still had no water, we were told by the staff again this would be fixed very shortly (it was not) we could not shower or wash ! we were given a key to another room to take a shower & use the toilet this was a far distance from our room, at 8pm the same day we still had no water & we were offered to change rooms in the dark & very heavy rain, we declined this offer. The following morning when we were due to check out the water returned.

2025-11-14 • via Nuitee
R
Ross • solo_traveller • au
9
2025-10-24 • via Nuitee