Pestana Chelsea Bridge Hotel & SPA

Hotels
•
Pestana Hotel & Resorts
8.8 (6662 reviews)
354 Queenstown Road , London , gb

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Excellent amenities
Cons:
Noise from the train station
Lift issues

Categories

Cleanliness
8.7
The housekeeping was very good, perfect cleaning always left our room spotless.
Service
9.2
Staff was very kind, with special mentions of attentive members like Kaio and Angela.
Location
9.2
Perfect location in a stunning Chelsea neighborhood, very close to public transportation.
Room Quality
8.2
Room was large with comfortable pillows; however, the mattress was noted as too soft.
Amenities
8.7
Spa and indoor facilities were very good; appreciated the gym and late checkout.
Value for Money
8.7
Good value for money with well-maintained facilities and friendly staff.
Food and Beverage
8.7
Breakfast was amazing and plentiful, coupled with a commendable breakfast team.
Overall Experience
9
Overall, a very good experience with strong highlights on staff and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:26

Property Description

Stylish Rooms with Park Views
The 4-Star Pestana Chelsea Bridge offers stylish rooms overlooking Battersea Park. Each room features a luxury bed, flat-screen TV, and modern private bathrooms with separate baths and showers.

Convenient Location
Located near two rail stations, guests can reach them within 10 minutes by foot. The hotel also provides immediate access to Battersea Park and is a short walk away from the shops of Sloane Square.

Dining Options
Guests can enjoy international cuisine at the on-site restaurant Atlántico, which is currently serving breakfast. A limited menu is also available at the Atlántico Bar for those looking for a quick bite.

Experience luxury and convenience at Pestana Chelsea Bridge. Book your stay now!

Important information:

The credit card used to make the booking must be presented at check-in.
- Maximum 14 people in the SPA treatment room.
- Aurora or Pestana staff will be allowed at any given time to ensure health & safety and proper monitoring of the space
- No children under the age of 3 allowed in the pool/sauna/steam room
- Children under 16 should always be under the supervision of adults at all time.
- Children under 16 not allowed in the steam room and saunaGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs GBP 4 per hour.

Location

Guest Reviews

8.8
Based on 6662 reviews
Cleanliness: 8.7
Service: 9.2
Location: 9.2
Room Quality: 8.2
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 8.7
Overall Experience: 9
S
scott • couple • gb
9
Weekend of lesuire
Pros:

Great location friendly staff
Good breakfast hotel was clean throughout
Facilities were excellent.

Cons:

Only thing I didn't like was the coffee at breakfast served out of flasks.

2026-02-14 • via Nuitee
N
Nicola • couple • gb
10
2026-02-14 • via Nuitee
P
Poorani • family_with_children • my
7
2026-02-14 • via Nuitee
S
Sabine • couple • de
10
Pros:

Die Hilfsbereitschaft der Hotel Mitarbeiter und das Hotel insgesamt. Leckeres Frühstück, schönes Schwimmbad und gemütliches Zimmer.

2026-02-14 • via Nuitee
R
Rolvina • couple • gb
8
2026-02-14 • via Nuitee
M
Matthew • solo_traveller • gb
5
2026-02-14 • via Nuitee
P
Paige • solo_traveller • gb
9
2026-02-14 • via Nuitee
M
Michael • couple • gb
8
2026-02-14 • via Nuitee
L
LA • couple • cy
6
Pros:

The bar space has a poor atmosphere, the drinks not up to standard

Cons:

See above

2026-02-14 • via Nuitee
B
Berta • couple • es
10
2026-02-14 • via Nuitee
P
Paola Elisabetta • couple • it
9
2026-02-13 • via Nuitee
L
Lukecin • extended_group • pl
8
2026-02-13 • via Nuitee
P
Paola Elisabetta • couple • it
9
E’ stato il
Pros:

L’eleganza discreta, l’atmosfera accogliente, la gentilezza dello staff e la piccola spa aperta dalle 6 del mattino.

2026-02-13 • via Nuitee
S
Sophie • family_with_children • gb
10
2026-02-13 • via Nuitee
K
Kaye • extended_group • gb
9
Perfect for my needs.
Pros:

We arrived before check in time, expecting we would just drop off bags, but to our delight we were told our room was available. We didn't use any of the hotel's facilities as our trip was focussed elsewhere, but I would certainly stay at this hotel again if we needed to stay in their area of London.

2026-02-12 • via Nuitee
B
Bernie • family_with_children • gb
8
Great stay, more Gluten Free options would be appreciated
Pros:

The staff were helpful, the location was very good. Close to a tube station and in a quiet area which is great when travelling with children. The pool was also a big hit.

Cons:

The showers were very temperamental, the water was either scalding or freezing. There were also limited gluten free options for my daughter. I’d emailed ahead of time to ask if there would be provisions and was advised there were. There were GF cornflakes on our first morning - no GF cereal on the second. There was GF bread which was great but we had to ask for it. For a hotel of that size I felt there could have been more options made available. We’ve stayed in other hotels which have had GF cereals in abundance, GF muffins, croissants, pancakes and sausages available.

2026-02-12 • via Nuitee
S
stephanie • extended_group • gb
6
Fine for a night if you balance spa/pool v noise/trains
Pros:

Pool spa standard of room

Cons:

Bathroom door
Noisy interior noises with lifts and pipes
TRAINS.

2026-02-12 • via Nuitee
H
Harinarayan • family_with_children • my
7
Water water everywhere but not a drop to drink
Pros:

Location and nearby store and restaurants. Boat pier and tube stations not far off

Cons:

Water is provided only as a welcome item. After that you buy your own water or fill up weird tasting water at the lobby. You will not get help with baggage because they are under staffed. I had the honour of being told I could use the trolley on my own. A very unique hotel that doesn't follow norms

2026-02-11 • via Nuitee
D
Didier • couple • gb
9
Very good
Pros:

Location well placed to explore Battersea and Chelsea. Did not go to spa and wellness.

Cons:

Shower in deluxe kings could do with upgrade . Room prices do vary a lot prior to stay .

2026-02-11 • via Nuitee
Žaneta • family_with_children • lt
9
Pros:

Very nice location, good breakfast.

Cons:

Late check in (4p.m.), quite expensive.

2026-02-11 • via Nuitee