Pestana Chelsea Bridge Hotel & SPA

Hotels
Pestana Hotel & Resorts
8.8 (7270 reviews)
354 Queenstown Road , London , gb

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Excellent amenities
Cons:
Noise from the train station
Lift issues

Categories

Cleanliness
8.7
The housekeeping was very good, perfect cleaning always left our room spotless.
Service
9.2
Staff was very kind, with special mentions of attentive members like Kaio and Angela.
Location
9.2
Perfect location in a stunning Chelsea neighborhood, very close to public transportation.
Room Quality
8.2
Room was large with comfortable pillows; however, the mattress was noted as too soft.
Amenities
8.7
Spa and indoor facilities were very good; appreciated the gym and late checkout.
Value for Money
8.7
Good value for money with well-maintained facilities and friendly staff.
Food and Beverage
8.7
Breakfast was amazing and plentiful, coupled with a commendable breakfast team.
Overall Experience
9
Overall, a very good experience with strong highlights on staff and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:26

Property Description

Stylish Rooms with Park Views
The 4-Star Pestana Chelsea Bridge offers stylish rooms overlooking Battersea Park. Each room features a luxury bed, flat-screen TV, and modern private bathrooms with separate baths and showers.

Convenient Location
Located near two rail stations, guests can reach them within 10 minutes by foot. The hotel also provides immediate access to Battersea Park and is a short walk away from the shops of Sloane Square.

Dining Options
Guests can enjoy international cuisine at the on-site restaurant Atlántico, which is currently serving breakfast. A limited menu is also available at the Atlántico Bar for those looking for a quick bite.

Experience luxury and convenience at Pestana Chelsea Bridge. Book your stay now!

Important information:

The credit card used to make the booking must be presented at check-in.
- Maximum 14 people in the SPA treatment room.
- Aurora or Pestana staff will be allowed at any given time to ensure health & safety and proper monitoring of the space
- No children under the age of 3 allowed in the pool/sauna/steam room
- Children under 16 should always be under the supervision of adults at all time.
- Children under 16 not allowed in the steam room and saunaGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs GBP 4 per hour.

Location

Guest Reviews

8.8
Based on 7270 reviews
Cleanliness: 8.7
Service: 9.2
Location: 9.2
Room Quality: 8.2
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 8.7
Overall Experience: 9
C
Corneliu couple gb
10
2026-05-16 via Nuitee
J
Jakub couple pl
10
2026-05-16 via Nuitee
D
Dawn solo_traveller gb
9
Perfect location for proximity to Battersea Power Station & US Embassy
Pros:

Location

Cons:

Room adjacent to railway line

2026-05-16 via Nuitee
A
Andrew solo_traveller us
9
2026-05-16 via Nuitee
S
Simeon couple gb
7
2026-05-16 via Nuitee
E
Edward couple gb
8
2026-05-16 via Nuitee
M
Maik couple de
9
Pros:

Alles

Cons:

Die teilweise Respektlosigkeit anderer Gäste und dass das Hotelpersonal nicht für Ruhe gesorgt hat. Da wird beim Frühstück an jedem zweiten Tisch Videotelefonie über die Lautsprecher des Telefons geführt.

2026-05-16 via Nuitee
R
Robert couple gb
8
2026-05-15 via Nuitee
B
Brianna couple gb
10
2026-05-15 via Nuitee
N
Nujood couple sa
8
Pros:

مرافق الغرفة وتعامل موظفة الاستقبال

2026-05-15 via Nuitee
C
Carol couple us
10
Excellent stay - would do again.
Pros:

First of all Angel in reception was very helpful. We arrived early and she put a priority on cleaning the room. She helped us change a tour bus. The king room (with the park view) was spacious and comfortable. Very clean, and housekeeping staff very quick in the morning. Breakfast was good and plentiful even though it did not vary, there were many choices. Del and staff in the restaurant were exceptionally polite. The bartender Nucia was so helpful and kind. The location was perfect to get around the city and on a BigBus. Highly recommend.

Cons:

The TV channels were disappointing.

2026-05-15 via Nuitee
B
berry solo_traveller nl
8
2026-05-15 via Nuitee
B
Ben family_with_children gb
10
2026-05-15 via Nuitee
L
Lauren solo_traveller gb
5
Usually nice but bad experience
Pros:

Extremely frustrated with both BOOKING.COM and the hotel. I like this hotel, I have stayed a couple of times before. This time I went through booking.com pet hotel search, it brought up this hotel. I booked this hotel, they took the payment. I added an additional message for the hotel telling them I was bring a small dog. I arrived after 4 hours of travelling and the hotel gave me a lovely room. They rang me within moments of arriving in the room and said dogs aren’t allowed and I have to leave and speak to the manager. They kept me waiting whilst they were on the phone to booking.com and finally came of of their office said will make an exception if I give them a hold on my credit card for damages. I was in my way to an event. They made me 20 minutes late sorting this out and no compensation at all, not even a cup of coffee. Between booking.com and the hotel this should not have happened, it very much upset me thinking I would have to run around looking for a hotel and intimated my dog would damage the hotel room. My dog is beyond well trained and quiet and friendly. It ruined my trip. It ruined my experience staying at a hotel I usually like.
Plus the air conditioning was broken, the hotel was too hot.

Cons:

Air conditioning broken

2026-05-15 via Nuitee
S
Stephen couple gb
10
2026-05-14 via Nuitee
M
Markus2001 couple fr
9
séjour londonien très agréable.
Pros:

belle grande chambre, calme.
Petit déjeuner excellent et varié
personnel très aimable
le quartier moderne autour de Batterseapower plant.

Cons:

un peu loin du métro ( Battersea power station). Mais beaucoup de lignes de bus.

2026-05-14 via Nuitee
C
coby couple gb
10
2026-05-14 via Nuitee
D
Daniel couple gb
9
Pros:

The room was comfy and the breakfast was brilliant.

2026-05-13 via Nuitee
S
Stevens couple gb
10
We loved our stay in such a wonderful hotel.
Pros:

Really comfortable, clean and friendly staff. Superb location.

Cons:

Nothing

2026-05-13 via Nuitee
L
Lucy couple gb
10
Pros:

All the staff were lovely and efficient, they actually upgraded us when we mentioned we were in London to get married and the room we had was lovely and spacious (especially by London standards), quiet and spotlessly clean.

Cons:

If I'm being picky I'd say the shower was a little slow to drain and the hairdryer was completely useless.

2026-05-13 via Nuitee