Pestana Chelsea Bridge Hotel & SPA

Hotels
Pestana Hotel & Resorts
8.8 (7490 reviews)
354 Queenstown Road , London , gb

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Excellent amenities
Cons:
Noise from the train station
Lift issues

Categories

Cleanliness
8.7
The housekeeping was very good, perfect cleaning always left our room spotless.
Service
9.2
Staff was very kind, with special mentions of attentive members like Kaio and Angela.
Location
9.2
Perfect location in a stunning Chelsea neighborhood, very close to public transportation.
Room Quality
8.2
Room was large with comfortable pillows; however, the mattress was noted as too soft.
Amenities
8.7
Spa and indoor facilities were very good; appreciated the gym and late checkout.
Value for Money
8.7
Good value for money with well-maintained facilities and friendly staff.
Food and Beverage
8.7
Breakfast was amazing and plentiful, coupled with a commendable breakfast team.
Overall Experience
9
Overall, a very good experience with strong highlights on staff and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:26

Property Description

Stylish Rooms with Park Views
The 4-Star Pestana Chelsea Bridge offers stylish rooms overlooking Battersea Park. Each room features a luxury bed, flat-screen TV, and modern private bathrooms with separate baths and showers.

Convenient Location
Located near two rail stations, guests can reach them within 10 minutes by foot. The hotel also provides immediate access to Battersea Park and is a short walk away from the shops of Sloane Square.

Dining Options
Guests can enjoy international cuisine at the on-site restaurant Atlántico, which is currently serving breakfast. A limited menu is also available at the Atlántico Bar for those looking for a quick bite.

Experience luxury and convenience at Pestana Chelsea Bridge. Book your stay now!

Important information:

The credit card used to make the booking must be presented at check-in.
- Maximum 14 people in the SPA treatment room.
- Aurora or Pestana staff will be allowed at any given time to ensure health & safety and proper monitoring of the space
- No children under the age of 3 allowed in the pool/sauna/steam room
- Children under 16 should always be under the supervision of adults at all time.
- Children under 16 not allowed in the steam room and saunaGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs GBP 4 per hour.

Location

Guest Reviews

8.8
Based on 7490 reviews
Cleanliness: 8.7
Service: 9.2
Location: 9.2
Room Quality: 8.2
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 8.7
Overall Experience: 9
M
Maria solo_traveller gb
9
Pros:

Location

Clean hotel

2026-06-27 via Nuitee
Y
Yana solo_traveller es
9
Pros:

Сервис и чистота

2026-06-27 via Nuitee
S
Simon solo_traveller gb
10
2026-06-27 via Nuitee
M
Matthew couple gb
9
2026-06-27 via Nuitee
E
Elisabeth family_with_children gb
9
Great stay.
Pros:

Great room, bed and breakfast. Staff friendly at reception, less so at breakfast..... difficult to get a coffee

Cons:

Spa too hot, too small and had kids in it

2026-06-27 via Nuitee
K
Kate couple gb
9
Great location and friendly staff
Pros:

Brilliant location. Perfect for the Chelsea flower show

Cons:

A little expensive (but it’s London)
Breakfast served late

2026-06-26 via Nuitee
A
Aleasha couple gb
9
Perfect.
Pros:

Perfect location to explore Battersea and directly across the road from Battersea Park.

Cons:

Nothing

2026-06-26 via Nuitee
Z
Zsombor couple hu
8
2026-06-26 via Nuitee
D
Douglas couple gb
10
Nice
Pros:

Nice

Cons:

Nada

2026-06-26 via Nuitee
D
Daniel couple gb
10
2026-06-25 via Nuitee
H
Hente family_with_children gb
6
Fair
Pros:

Easy to park
Room service quick
Reasonably quiet
Good aircon

Cons:

Utterly disinterested check in staff

2026-06-24 via Nuitee
J
Johan solo_traveller us
8
2026-06-24 via Nuitee
D
Dinalloj solo_traveller am
10
2026-06-24 via Nuitee
H
hannah couple gb
9
Great staff great hotel would stay again
Pros:

The rooms

2026-06-23 via Nuitee
L
Lisa Kleinsmiede Davis solo_traveller gb
3
Not great
Pros:

The room was a good size

Cons:

Staff were miserable
None of the sockets in our room worked, we complained at 7am, still not working at 7pm.
The shower was tiny
The bed was like concrete
No sockets beside the bed
Tea and coffee not replenished

2026-06-23 via Nuitee
S
Saffarata extended_group fr
7
Agréable
Pros:

Emplacement

Cons:

La possibilité de faire un early check in. J'avais voyagé et malheureusement la chambre n'était prête qu'à15h....

2026-06-23 via Nuitee
J
JackieH couple gb
3
Pros:

location was perfect for the event we were attending in Battersea Park

Cons:

The large bed was awful. Each time either of us moved, or even breathed deeply, the bed bounced so badly that it felt like you were spinning. The inside window into the bathroom, despite having a blind, flooded the bedroom with light from around the edges of the blind if we used the bath room during the night.
Although it was good to have both a shower and a bath, the shower had a rainfall shower and a hand held wand. As a female who didn't want to wash my hair that day it was impossible to avoid the drips from the rain shower whilst trying to use the wand to shower.
The entrance doors to each room made a very loud bang each time they were shut resulting in us being woken up each time someone arrived or left their room.

2026-06-23 via Nuitee
A
Andrew solo_traveller za
10
Pros:

The rooms were clean and the staff helpful and friendly. Well situated as well.

Cons:

It was all to our satisfaction

2026-06-23 via Nuitee
M
Muhammad Raza couple ae
10
Overall pleasant stay, staff was super helpful
Pros:

Great location, shopping and us embassy

Cons:

No color printing service for business customers so please check before you book as business customer

2026-06-22 via Nuitee
M
Mayelin family_with_children es
10
2026-06-22 via Nuitee